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All 12 Brampton hotels

Monte Carlo Inn - Brampton Suites

3.0 of 5 Hotel   |   45 Conventry Rd, Brampton, Ontario L6T 4V7, Canada (Bramalea)
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Monte Carlo Inn - Brampton Suites
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Ranked #10 of 12 Hotels in Brampton
A recent review
3 of 5 stars Reviewed August 31, 2014
Annio_7 Belfast
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89 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Belfast
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 31, 2014

Stayed in hotel booking two rooms on Sat 16th August and on initial visit to reception was pleased with welcome. Stayed with a total of five family while planning to visit Toronto the next day. Was advised breakfast included but it was not made clear it was a cold buffet so we were disappointed to learn this the next morning.... More

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Management response:

Thank you for drawing these issues to our Customer Service team. A client feedback is very important to us as it assists us in monitoring our service and make appropriate improvements where necessary. Our standard breakfast offered is an industry standard when offering a complimentary breakfast to guests. However, we do have a great selection of food items available; from... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

My sister had her wedding block here, over 30 rooms were booked. The wedding was at the Royal Ambassador about 25 mins away from the hotel. Everything was great! The complementary shuttle was fun... We listen to great music on our way to the venue. Our rooms were close together, which made it more enjoyable. My sister had the Romeo... More

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to write a review about yours and your group's stay with us. We are an organization that is passionate about what we do and we will never stop working harder to ensure that each stay with the Monte Carlo Inns will be a more comfortable and positive experience. We thank you for your business... More

Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

My friend had a wedding couple weekends ago and booked this hotel. We had a great stay here, the room was very clean, beds were comfortable and the staff were warm and pleasant. We were even able to check out later than the check out time stipulated. I would definitely stay here again.

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

My boyfriend and I booked the Romeo and Juliet Suite for our anniversary, and also purchased the romantic package. I have stayed at this hotel before and was pleasantly surprised when the woman at the front desk who checked us in remembered me from the last time I was there! She was very polite, as usual. We were quickly checked... More

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed August 19, 2014 via mobile

The moment we walked into the lobby I knew the stay wouldn't be as expected! Loretta the girl who was working the front desk was extremely rude and confrontational from the start! This girl needs some serious lessons in customer service! She doesn't smile or greet you! Doesn't offer you copies of your bill, doesn't tell you which floor your... More

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Management response:

The Monte Carlo Inns believes that customer satisfaction and product consistency are the backbone of our success. It is our goal to ensure that when a customer reports an issue with our product or services, that we address the matter as quickly as possible. The lack of consistency at the front desk is unacceptable within our chain and we do... More

Mississauga, Canada
2 reviews
1 of 5 stars Reviewed August 12, 2014

I booked this hotel with the Wag Jag deal with Wild Water Kingdom passes. When we checked in, she told us checkout was at 1pm. We found out the following morning at 11am that it is actually at 11am (update: I was just looking on the hotel's website and for the Wild Water Kingdom package that we got checkout is... More

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Management response:

Thank you for taking the time to write about your experiences at our Brampton Suites location. We apologized that you received sub-par service as this is not what our business models derives from. The Monte Carlo Inns believes that customer satisfaction and product consistency are the backbone of our success. It is our goal to ensure that when a customer... More

Toronto
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 8, 2014 via mobile

We had the Romeo & Juliet suite, with the strawberries and champagne package. The room was two levels with the king size canopy bed on the second floor..it was really nice. The room itself definitely needed a renovation, quite outdated. Had a musty kind of scent as we walked in. The room service was good, and the food tasted pretty... More

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hamilton
1 review
2 of 5 stars Reviewed July 23, 2014 via mobile

I stayed overnight with my son, we purchased the Wagjag deal with wild water kingdom. I was not informed prior that I would need a $100 deposit untill I got there, thankfully I had the $. There was a hole in the wall in the room. I had to pay an additional $50 deposit to rent a $17 movie for... More

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Management response:

Thank you for taking the time to review our hotel. We apologize for any problems you encountered at our hotel. Our restaurant is currently being leased out by an outside company however we are trying to smooth any issues that customers have been receiving from them. The Monte Carlo Inns believes that customer satisfaction and product consistency are the backbone... More

Lawrenceville, Georgia
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 12, 2014

The rooms are spacious and comfortable. Bathroom is very clean n we'll maintained. The front desk staff might appear little rude at first but they are helpful. The only thing that could be improved is breakfast. There is no change on any day and nothing hot served as complimentary. But for the money you pay it's a overall good hotel.

Was this review helpful? Yes 1
Blacksburg, Virginia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 19, 2014

I stay here for business occasionally and every time I leave thinking it will be my last stay. I travel to Canada 2-4 times per year, visiting a business in Brampton. Generally, I am "put up" at the MC. As an American, I find Canada to be the same, but different, from the US. Yes, they have many of the... More

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Additional Information about Monte Carlo Inn - Brampton Suites

Address: 45 Conventry Rd, Brampton, Ontario L6T 4V7, Canada
Phone Number:
Location: Canada > Ontario > Brampton > Bramalea
Price Range (Based on Average Rates): $
Hotel Class:3 star — Monte Carlo Inn - Brampton Suites 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Monte Carlo Inn - Brampton Hotel Brampton
Monte Carlo Inn - Brampton Suites Ontario

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