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Monte Carlo Inn - Brampton Suites

3.0 of 5 45 Conventry Rd, Brampton, Ontario L6T 4V7, Canada
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Jacuzzi Suite for $109.90
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Monte Carlo Inn - Brampton Suites
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Monte Carlo Inn - Brampton Suites
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92 reviews from our community

Traveler rating
    22
    27
    20
    9
    14
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15
21
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26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (92)
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    (18)
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    (32)
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    (18)
  • Dec-Feb only
    (24)
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Toronto, Canada
1 review
5 of 5 stars Reviewed December 1, 2014

For the past six years my customers have stayed at the Monte Carlo Inn. The length of the visits range from one day to as high as five weeks. I have always received positive feedback from them. Friendly, helpful front staff, in addition to their immaculate house keeping team is why my clients have been multiple repeat guests to the... More 

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Brampton, Canada
1 review
5 of 5 stars Reviewed November 29, 2014

I just wanted to say that me and my husband stayed at the Monte Carlo Inn for 4 days and that it was an enjoyable experience. The staff members were not only very professional but friendly and enthusiastic as well. We especially dealt with Nicola who was a fresh of breath air. She was so warm and welcoming. We never... More 

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1 review
5 of 5 stars Reviewed October 28, 2014 via mobile

I really enjoyed my stay at this hotel! The staff was friendly, the rooms clean and inviting, and the food at the restaurant downstairs was great! Would come here again in the future and would recommend it to all my friends.

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Belfast
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 31, 2014

Stayed in hotel booking two rooms on Sat 16th August and on initial visit to reception was pleased with welcome. Stayed with a total of five family while planning to visit Toronto the next day. Was advised breakfast included but it was not made clear it was a cold buffet so we were disappointed to learn this the next morning.... More 

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Management response:

Thank you for drawing these issues to our Customer Service team. A client feedback is very important to us as it assists us in monitoring our service and make appropriate improvements where necessary. Our standard breakfast offered is an industry standard when offering a complimentary breakfast to guests. However, we do have a great selection of food items available; from... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

My sister had her wedding block here, over 30 rooms were booked. The wedding was at the Royal Ambassador about 25 mins away from the hotel. Everything was great! The complementary shuttle was fun... We listen to great music on our way to the venue. Our rooms were close together, which made it more enjoyable. My sister had the Romeo... More 

Was this review helpful? Yes 1
Management response:

Thank you for taking the time to write a review about yours and your group's stay with us. We are an organization that is passionate about what we do and we will never stop working harder to ensure that each stay with the Monte Carlo Inns will be a more comfortable and positive experience. We thank you for your business... More 

Toronto
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2014

My friend had a wedding couple weekends ago and booked this hotel. We had a great stay here, the room was very clean, beds were comfortable and the staff were warm and pleasant. We were even able to check out later than the check out time stipulated. I would definitely stay here again.

Was this review helpful? Yes 1
Toronto, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2014

My boyfriend and I booked the Romeo and Juliet Suite for our anniversary, and also purchased the romantic package. I have stayed at this hotel before and was pleasantly surprised when the woman at the front desk who checked us in remembered me from the last time I was there! She was very polite, as usual. We were quickly checked... More 

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1 review
2 of 5 stars Reviewed August 19, 2014 via mobile

The moment we walked into the lobby I knew the stay wouldn't be as expected! Loretta the girl who was working the front desk was extremely rude and confrontational from the start! This girl needs some serious lessons in customer service! She doesn't smile or greet you! Doesn't offer you copies of your bill, doesn't tell you which floor your... More 

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Management response:

The Monte Carlo Inns believes that customer satisfaction and product consistency are the backbone of our success. It is our goal to ensure that when a customer reports an issue with our product or services, that we address the matter as quickly as possible. The lack of consistency at the front desk is unacceptable within our chain and we do... More 

Mississauga, Canada
2 reviews
1 of 5 stars Reviewed August 12, 2014

I booked this hotel with the Wag Jag deal with Wild Water Kingdom passes. When we checked in, she told us checkout was at 1pm. We found out the following morning at 11am that it is actually at 11am (update: I was just looking on the hotel's website and for the Wild Water Kingdom package that we got checkout is... More 

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Management response:

Thank you for taking the time to write about your experiences at our Brampton Suites location. We apologized that you received sub-par service as this is not what our business models derives from. The Monte Carlo Inns believes that customer satisfaction and product consistency are the backbone of our success. It is our goal to ensure that when a customer... More 

Toronto
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 8, 2014 via mobile

We had the Romeo & Juliet suite, with the strawberries and champagne package. The room was two levels with the king size canopy bed on the second floor..it was really nice. The room itself definitely needed a renovation, quite outdated. Had a musty kind of scent as we walked in. The room service was good, and the food tasted pretty... More 

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Additional Information about Monte Carlo Inn - Brampton Suites

Address: 45 Conventry Rd, Brampton, Ontario L6T 4V7, Canada
Phone Number:
Location: Canada > Ontario > Brampton > Bramalea
Price Range (Based on Average Rates): $
Hotel Class:3 star — Monte Carlo Inn - Brampton Suites 3*
Number of rooms: 107
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Also Known As:
Monte Carlo Inn - Brampton Hotel Brampton
Monte Carlo Inn - Brampton Suites Ontario

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