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Sinclairs Retreat Dooars, Chalsa

3.0 of 5
Chalsa Hill Top, Jalpaiguri 735206, India
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Sinclairs Retreat Dooars, Chalsa
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Sinclairs Retreat Dooars, Chalsa
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89 reviews from our community

Traveler rating
    27
    45
    11
    4
    2
See reviews for
36
19
2
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (27)
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Ooty, India
1 review
4 of 5 stars Reviewed 2 days ago NEW

A nice resort offering a hospitable experience. This resort is just 20 min from the main safari point in Gurumara and located in a quaint uphill area overlooking Chalsa town. The rooms are clean and furnished with fine linen with views of the garden. The staff are helpful and the breakfast spread is just right, The swimming pool is clean... More 

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Burnaby, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here with family this winter. While the hotel and restaurant are a bit pricey for what they offer, the staff were super helpful and the facilities were quite good. The managaer actually helped us line up an elephant safari in nearby Jaldapara, where we encountered an Indian rhino in the morning. Also, the rooms here have an excellent hot... More 

Was this review helpful? Yes 1
Cheshire
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

We were unlucky enough to spend time in this hotel when a convention meeting was going on, so the normal guests had to suffer being treated as more of a nuisance than welcomed. The food was really poor, the worst we had during our travels around India. The convention had a band playing in the middle of the grounds until... More 

Was this review helpful? Yes 1
Kolkata (Calcutta), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

On a hill top, this is heavenly. The lobby is so well architected with an open ended view to the vast expanse of greenery is simply mind blowing. The rooms are huge with big verandah and additional sitting arrangements for adda. Spa is very cool. At night, the place is beautifully illuminated. The food in the restaurant is very delicious.... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sinclair at Dooars is a excellent resort. I visited in March 2015. Rooms are spacious and are Bungalow type of accommodation. They are Spacious & clean. Staff members are polite & helpful. Sightseeing like Safari, orchid gardens, tea estate etc was well organised. Above all food at restaurant is very good. Swimming pool, gardens,are well maintained. Would love to go... More 

Was this review helpful? Yes 3
Bagdogra, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 6, 2015

check-in on 22 feb , no room service there . if wana have cup of tea u have to come restaurant . when i asked them y is it so they told shortage of staff. restaurant Waiters are untrained . food quality not that good .

Was this review helpful? Yes 4
Guwahati
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 26, 2015

Recently my stay in this resort for a INDIAN OIL CORPORATION LTD MEETING has been mix experience about resort. Resorts location and cleanness is very nice but its very disappointed for us when i know that the ROOM SERVICE is not available. Rooms look a little bit outdated. Can't comprehend why an old TV SETS can't be replaced by the... More 

Was this review helpful? Yes 8
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sandeep, We would like to thank you for taking the time to let us know about your visit to Sinclairs Retreat Dooars. It is through valuable feedback from guests such as yourself that we are able to improve our products and services. We appreciate it a great deal. Please note that we do have LCDs in few of our... More 

Kolkata (Calcutta), India
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 3, 2015

My recent stay in this resort has been very relaxing experience albeit a few aberrations. I will list out the pros first why you should be here:- > Very nice and polite staff specially the persons inside the restaurant. You would like to be in good company while on vacation. > Neat, clean, safe and secure place in the lap... More 

Was this review helpful? Yes 4
GM_Sinclairs_Dooars, Operations Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, We would like to thank you for taking the time to let us know about your visit to Sinclairs Retreat Dooars. It is through valuable feedback from guests such as yourself that we are able to improve our products and services. We appreciate it a great deal. We are glad that you found our property relaxing. Situated in... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 1, 2015

We recently went to Sinclairs resort in the first week ofJanuary.Resort is awesome.Food is very delicious.Infact we meet the Head Shef personally who is serving sinclairs for last 15years.I like to specially mention your restaurant staff Mr Santanu and Binita given excellent service day and night. Only one thing we were not satisfied with was with your front office Manager... More 

Was this review helpful? Yes 4
GM_Sinclairs_Dooars, Operations Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sonu, Thank you for taking the time to post your review on Tripadvisor after your recent visit to Sinclairs Retreat Dooars. It is great to hear that you found our resort amazing, and the team really appreciates your positive comments. Spread over 20 acres of virgin greenery, our resort has been designed to blend with the natural setting, and... More 

GANGTOK
Contributor
17 reviews 17 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 4, 2015

hi, I stayed here from 1st jan 2015 to 3rd jan 2015 along with my family the basic idea was to celebrate new year and a short holiday, we arrived here at around 1pm for check-in since some guest were already at the reception for check-out so they made us stay for 10 to 20 minutes, no issues i understand... More 

Was this review helpful? Yes 4
GM_Sinclairs_Dooars, Operations Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Vicky, Thank you for taking the time to place your comments on Tripadvisor, in regard to your recent stay at the Sinclairs Retreat Dooars. I am sorry to read your concerns regarding the food in the restaurant, We are disappointed that you didn't enjoy the Buffet breakfast. When we are running high occupancy, we serve meals in the buffet,... More 

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