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All 1 Jalpaiguri hotels

Sinclairs Retreat Dooars, Chalsa

3.0 of 5 Hotel   |   Chalsa Hill Top, Jalpaiguri 735206, India
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Sinclairs Retreat Dooars, Chalsa
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Ranked #1 of 1 hotels in Jalpaiguri
A recent review
5 of 5 stars reviewed 5 weeks ago
sms9z Mumbai (Bombay), India
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55 people have reviewed this hotel

Traveler rating
    19
    27
    6
    2
    1
See reviews for
21
14
1
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

When my wife had to visit Kolkata for a wedding around Valentine's day, I decided to look up the closest hill station to her destination to celebrate the Valentine's weekend with her. Dooars and Sinclairs Retreat came up, and I haven't been able to stop raving about what an amazing find the place is, or how superior the service was;... More

Was this review helpful? Yes
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Guest, Thank you for your positive words and for taking the time to leave a 5 star review! It was a pleasure to have you stay with us especially on the occasion of Valentines Day. We are so glad to read that every aspect of your experience was excellent, and that our food and attentive service met your expectations.... More

A TripAdvisor Member
4 of 5 stars Reviewed March 11, 2014

The resort, its location, its overall layout & its surroundings......everything was beautiful. Quality of foods & drinks were good. The only thing needs to be upgraded is books & magazines of the library......they were meant to be placed in the museum!!

Was this review helpful? Yes 1
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Guest, Thank you for choosing to stay with us and for taking out the time to write a review after your recent visit to Sinclairs Retreat Dooars. We are happy that the charm of the gardens, the food quality and the serene ambiance of the resort met your expectations. I thank you for your valuable suggestion with respect to... More

Siliguri, India
1 review
4 of 5 stars Reviewed February 13, 2014

It was a Function around the "Annual Do' of the Company with Top management and Executives and wives from Kolkata,Assam,Darjeeling and Dooars joining in for a Fun evening over drinks, snacks,music,dance,fashion show at the Pavilion and Swimming Pool area of the Resort.The ambience was good and snacks offered were well beyond expectations.The arrangements for the guests,nearly 200,were good and a... More

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GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Guest, We are grateful for your appreciation of the services rendered by us at the resort when you had your Annual Dinner meet. We sincerely appreciate your time to write this review and the suggestions to remain responsive to guest's needs. We would like to assure you that it is our constant endeavour to upgrade our services and enhance... More

New Delhi, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 12, 2014

The whole environment is very calm and quite. Staff are very friendly and helpful in nature. Quality of foods very delicious. Room was specious and well decorated. Maintenance is very good. Overall its very pleasant stay at this property.

Was this review helpful? Yes 1
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Guest, Thank you for your review which will be really useful for future guests! Pleased that you enjoyed your stay with us. Glad the service, food and rooms lived up to your expectations. Do recommend us to your friends and relatives and return for your next holiday with us soon! Please follow us on Facebook and Twitter to keep... More

Hyderabad, India
Top Contributor
51 reviews 51 reviews
33 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 9, 2014

situated amidst scenic beauty of Dooars the property is ideally located ..The garden grass is silky and so inviting that you want to walk bare footed for hours.I would love to enjoy the evening snacks again and again sitting in the lawns.

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GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Guest, We really appreciated your kind review and are very glad that you have enjoyed the natrual beauty of our resort. Thank you so much for having shared your feedback with us and the Tripadvisor community. We look forward to welcoming you again for another memorable experience at Sinclairs Retreat Dooars. Kind regards, Moloy Sarkar General Manager More

Mumbai, Maharashtra, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 27, 2013

Good Property with good staff. The restaurant offers decent spread and the food is tasty. We enjoyed the evenings in the bar, one should listen to the local stories abut the wildlife from the bar tenders, which adds to the mystic of the Dooars. We used the Spa extensively, it is very good, especially after a long day in the... More

Was this review helpful? Yes
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Guest, Thank you for your review expressing your immense satisfaction with your stay at Sinclairs Retreat Dooars. Very motivating to see your appreciation of our team and their service attitude. The management has taken continuous effort to retrain staff and we keep upgrading/introducing new amenities to keep happily attending to every guest – glad it has paid off! Yes,... More

Kolkata
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 26, 2013

We stayed at room123 on 20th Dec. The property is excellent and all staffs r very good. Only the toilet has few maintenance issues [it's cleaning part was fine] --> the commode shower leaked continuously flooding the toilet-floor, the door-hook was loose thus the dress/towels got soiled on that wet floor, the face towel was not clean, no door-matt. Restaurant... More

Was this review helpful? Yes 1
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Guest, Thank you for appreciating our services, property and especially our staff. It is indeed very rewarding to receive such sincere praise and we promise to stay motivated and keep delivering the same. Regarding cleanliness in the toilet, I have forwarded your concern to the Housekeeping Department. Continuous maintenance work is ongoing, so we hope these issues will be... More

Phuket, Thailand
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 3, 2013

After Siliguri Sinclairs, stayed at it's sister concern Sinclairs Retreat at Chalsa for two nights.The resort is located at a very remote place but it is a perfect place to rest. The resort itself is surrounded by greeneries and and is very beautiful. Starting from the reception staff to the bell man to the restaurant staff, all were super friendly.... More

Was this review helpful? Yes
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Guest , Thank you for your very kind review which would help future guests too. Glad you loved the location of our resort, which is close the forests and tea gardens. Thanks again for appreciating our friendly staff and their service. Our team takes great pride in their work and selflessly strives to make every visit a memorable one.... More

Salmiyah, Kuwait
1 review
4 of 5 stars Reviewed November 29, 2013

The property is decent and huge...lot of greens and felt very close to the nature....rooms are spacious, bathrooms are decent and friendly staff...now downside... (a) the food is very basic, with limited choice (b) the children park can be more better...as I saw lot of family tourists visiting the place.....but then I think there is no other alternative better than... More

Was this review helpful? Yes
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, Thank you for taking the time to post this review. Glad you enjoyed the location and appreciate the staff attitude. I have taken note of your comment regarding the childrens park and the food and forwarded the same to the respective depts. Most of our guests are very appreciative of food taste and quality so we are eager... More

Scotland
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 11, 2013

we booked into this hotel for to stay a few days before going on to two other destinations.All went well at first warm friendly staff . The meals were good with limited choice.the rooms were ok but a bit dated, we did see some oft the rooms were in the throws of decoration..Things went down hill on my departure. when... More

Was this review helpful? Yes 5
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. We are glad you enjoyed the friendly staff and the food. However, we are extremely sorry about the issues you faced regarding your credit card, and that your holiday was impacted due to this. We understand now that this issue has resolved, and we shall make sure we don't repeat this... More

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Additional Information about Sinclairs Retreat Dooars, Chalsa

Also Known As:
Sinclairs Retreat Dooars, Chalsa Jalpaiguri, India - West Bengal
Address: Chalsa Hill Top, Jalpaiguri 735206, India
Location: India > West Bengal > Jalpaiguri
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Jalpaiguri
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sinclairs Retreat Dooars, Chalsa 3*
Official Description (provided by the hotel):
Sinclairs Retreat Dooars located at Chalsa Hill Top in the Dooars region of West Bengal is spread over 20 acres of verdant green. Built in complete harmony with nature, the resort is ideal for those seeking rest, rejuvenation and adventure. The property has 66 rooms and three suites. These rooms and suites are in cottage style accommodation, with each cottage cluster having six rooms. The USP of our property is to 'come and live with nature'. The resort has a spa with steam and sauna, an olympic size swimming pool and a children's wading pool. It has its own organic farm with medicinal shrubs, flavouring herbs, exotic vegetables and aromatic plants. An air-conditioned multi-cuisine restaurant The Banyan Tree allows you to view the green while enjoying your meals. The Tusker Bar sets the ambiance for a cool evening where guests can enjoy drinks. The Bamboo Grove cafe is an epicurean delight and serves fresh and hot snacks. Recreational facilities croquet, cycling, table tennis, badminton, night cricket/football and billiards. A children's park and a library with a large number of books is available. The very essence of Dooars is its rich wildlife and exquisite flora and fauna which can be experienced in the reserve forests located nearby. The region is also famous for its lush tea gardens and is ideal for trekking, white water rafting and bird watching. ... more   less 
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