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Sinclairs Retreat Dooars, Chalsa

Chalsa Hill Top, Jalpaiguri 735206, India
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Sinclairs Retreat Dooars, Chalsa
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Sinclairs Retreat Dooars, Chalsa
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84 reviews from our community

Traveler rating
    25
    43
    11
    3
    2
See reviews for
34
18
2
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bagdogra, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

check-in on 22 feb , no room service there . if wana have cup of tea u have to come restaurant . when i asked them y is it so they told shortage of staff. restaurant Waiters are untrained . food quality not that good .

Was this review helpful? Yes 1
Guwahati
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently my stay in this resort for a INDIAN OIL CORPORATION LTD MEETING has been mix experience about resort. Resorts location and cleanness is very nice but its very disappointed for us when i know that the ROOM SERVICE is not available. Rooms look a little bit outdated. Can't comprehend why an old TV SETS can't be replaced by the... More 

Was this review helpful? Yes 4
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sandeep, We would like to thank you for taking the time to let us know about your visit to Sinclairs Retreat Dooars. It is through valuable feedback from guests such as yourself that we are able to improve our products and services. We appreciate it a great deal. Please note that we do have LCDs in few of our... More 

Kolkata (Calcutta), India
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 3, 2015

My recent stay in this resort has been very relaxing experience albeit a few aberrations. I will list out the pros first why you should be here:- > Very nice and polite staff specially the persons inside the restaurant. You would like to be in good company while on vacation. > Neat, clean, safe and secure place in the lap... More 

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GM_Sinclairs_Dooars, Operations Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sir, We would like to thank you for taking the time to let us know about your visit to Sinclairs Retreat Dooars. It is through valuable feedback from guests such as yourself that we are able to improve our products and services. We appreciate it a great deal. We are glad that you found our property relaxing. Situated in... More 

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 1, 2015

We recently went to Sinclairs resort in the first week ofJanuary.Resort is awesome.Food is very delicious.Infact we meet the Head Shef personally who is serving sinclairs for last 15years.I like to specially mention your restaurant staff Mr Santanu and Binita given excellent service day and night. Only one thing we were not satisfied with was with your front office Manager... More 

Was this review helpful? Yes 3
GM_Sinclairs_Dooars, Operations Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Sonu, Thank you for taking the time to post your review on Tripadvisor after your recent visit to Sinclairs Retreat Dooars. It is great to hear that you found our resort amazing, and the team really appreciates your positive comments. Spread over 20 acres of virgin greenery, our resort has been designed to blend with the natural setting, and... More 

GANGTOK
Contributor
17 reviews 17 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 4, 2015

hi, I stayed here from 1st jan 2015 to 3rd jan 2015 along with my family the basic idea was to celebrate new year and a short holiday, we arrived here at around 1pm for check-in since some guest were already at the reception for check-out so they made us stay for 10 to 20 minutes, no issues i understand... More 

Was this review helpful? Yes 3
GM_Sinclairs_Dooars, Operations Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Vicky, Thank you for taking the time to place your comments on Tripadvisor, in regard to your recent stay at the Sinclairs Retreat Dooars. I am sorry to read your concerns regarding the food in the restaurant, We are disappointed that you didn't enjoy the Buffet breakfast. When we are running high occupancy, we serve meals in the buffet,... More 

Pulborough, United Kingdom
Top Contributor
206 reviews 206 reviews
97 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed December 19, 2014

Beautiful grounds to this good Hotel, far away from it all. I was staying here to be near the border of Bhutan where I was going next day. My room must have been 1/3 of a mile away from reception which was open both ends. I was sitting in it using my laptop when I noticed one or two gekkos... More 

Was this review helpful? Yes 2
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Jools, We are so happy that you chose to stay with us whilst your visit to Dooars, and that you took the time to post a review on Tripadvisor after your recent stay with us. Thank you for appreciating our food hospitality, and it's great to hear that you enjoyed your holidays! Our resort is the perfect place to... More 

Indore, India
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 9, 2014

Just got back from here, it is a great place. The staff is very nice, helpful and accommodating. I was not feeling too well when I reached and they took extra care to fulfill our needs. It was a little disappointing to know that the advertised snooker table was not there. Also the carom board and other games were not... More 

Was this review helpful? Yes 2
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Varun, We thank you for taking the time to post your review on TripAdvisor after your recent visit to our property. I'm glad you enjoyed our personalised service, and we appreciate your kind comments about our hospitality. It's great to hear that you enjoyed the Laya Spa at Sinclairs. Laya Spa is built around an inviting and relaxing environment... More 

Kolkata (Calcutta), India
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
132 helpful votes 132 helpful votes
4 of 5 stars Reviewed November 28, 2014

This was the second time I visited this property, after about a gap of 3 years.... They have really made this place more beautiful... the lush green lawns, the room decors and upkeep.. Everything was just perfect. The hospitality of the resort staff was excellent, starting from the front office staff, the F&B guys, the housekeeping guys and overall the... More 

Was this review helpful? Yes 6
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Kaushik, Thank you so much for your positive comments after your recent stay at Sinclairs Retreat Dooars. It's a delight to hear you visiting our resort after 3 years and finding it even more beautiful. Your kind comments about our service have been passed on to our team at Sinclairs. Please note that we do not provide room service... More 

Guwahati, India
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 25, 2014

We went to this property for a 2 day event. It is a beautiful property located on a hilltop which gives a picturesque view of Malbazar and Lataguri forest. It is an ideal place for both personal and professional trip. This place is mainly used by corporate for their events. You can do lot of activities in the resort from... More 

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GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Ashutosh, Thank you for taking the time to post your review on TripAdvisor after visiting the property. We are very happy to read your positive comments. Sinclairs Retreat Dooars is a haven nestled in the foothills of the Himalayas. We are glad you enjoyed all the facilities here. Yes, Gorumara National Park, is located quite close by and is... More 

Patna, India
Senior Contributor
38 reviews 38 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 20, 2014

As a office we decided we will have our office retreat at Hotel Sinclair's. I was hesitating since I had other experiences in Darjeeling. But this Sinclair's proved me wrong. From my check in till check out. Everything was well organized. The rooms were clean and staff well trained. This is basic amenities hotel. The bar had limited choices. But... More 

Was this review helpful? Yes 1
GM_Sinclairs_Dooars, General Manager at Sinclairs Retreat Dooars, Chalsa, responded to this review

Dear Pramila, Thank you for taking the time to post your review on TripAdvisor after your recent visit to Sinclairs Retreat Dooars. We are absolutely thrilled to read your review and all your positive comments. Please note that our hotel beds are made low, as a design feature. We hope you will visit us soon. Please keep yourself updated with... More 

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