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Horseshoe Resort

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1101 Horseshoe Valley Road West, Barrie, Ontario L4M 4Y8, Canada
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Horseshoe Resort
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Horseshoe Resort
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460 reviews from our community

Traveler rating
    121
    137
    71
    67
    64
See reviews for
238
118
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
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There are newer reviews for Horseshoe Resort
See the most recent reviews
Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 24, 2013

My daughter's hockey team from Mississauga participated in the Sharkfest tournament hosted by Barrie's hockey league on the weekend of Nov 15th. We registered, well in advance, through a website provided by the tournament coordinators. Families, including us, booked the suites without incident. Confirmation came through in the form of an email. We arrived to find that most of us... More 

Was this review helpful? Yes 1
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to post your feedback. I am sorry that your experience did not meet your expectations. The error in managing our inventory was ours and not the booking agents. We did communicate with them in advance. I am surprised at your characterization of the room you would have stayed in as all of our Horseshoe... More 

Mississauga, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 21, 2013

We booked to stay here with my daugthers hockey team for a two night stay- all families given a 2 bed room suite. We checked in and were all given a room not a suite. Team after team was give the same delightful news. For those who brought food to cook or had more then 4 people that was just... More 

Was this review helpful? Yes 1
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you very much for taking time to post your feedback. I am fully aware that you have been contacted by a senior member of my team and that we have worked with you to resolve the situation. I am genuinely sorry that you encountered a problem with the room type. You are correct that you did not receive the... More 

Canadian in Spain
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2013

We very much enjoyed our stay at Horseshoe for Canadian Thanksgiving again this year. This was a combined family-business event. Skyline Hotels has taken over management and done a number of upgrades including interior decoration, painting, tilework and so on. Staff were friendly as usual, and helpful with our grandson. The hotel is dog-friendly which meant a LOT to our... More 

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you for choosing to stay with us this Thanksgiving! We are very pleased that you enjoyed the changes at the resort and hope that you make us a family tradition moving forward. Pets are always welcome at Horseshoe and we are glad this was a difference maker for members of your clan. The pillow suggestion was an odd one!... More 

Toronto, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 15, 2013

The staff were great. The adventure park is pretty fun but the rooms, while big, are tied. The carpets are stained and generally the place feels like it needs to be redone. Blue Mountain is a better spot if you are looking for a family getaway.

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you for staying with us and for posting your comments. The Valley Suites building is the last of our room inventory to await renovations. Plans are in place to see these rooms renovated in the spring of 2014 to be ready to go for July 1st. We do hope that you would look to come back to see these... More 

Brampton, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed October 10, 2013

This was our second stay at Horseshoe, the last was 2 years ago. What a big improvement in the rooms. Our room was totally redone and very modern. It was very warm and welcoming. The staff were great as always and we had a nice stay. The food at Silks was fantastic as it was on our last visit. Only... More 

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you so much for taking your mini-vacation with us and for posting your comments. We are all delighted that you enjoyed the improvements to the rooms since your last visit, and that the service and food were still to your liking. I am not sure that I understand what happened in Silks, but I have shared with our Outlet... More 

Tel Aviv, Israel
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 8, 2013

The room is very big .... I think they finished renovating .... Everything looks new! In the evening we ate in the restaurant .... The food was really good .... So breakfast ..... up to now this is a boring review blah blah blah blah .... & then started the madness!!! We rented 4 buggies, more than an hour &... More 

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

The only solution to this is to come back again! Thank you for visiting the Resort and for posting your feedback. I am so delighted that you went out for ride and found it to be so much fun. The Resort does have a lot of activities for the adrenalin junkie, and you need to take the time to enjoy... More 

Toronto, Canada
Top Contributor
190 reviews 190 reviews
30 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed October 6, 2013

For some reason I thought this was an old resort and well it is - the room's have been recently renovated and modern. I had a hotel room - some of my colleagues had suites - which were even nicer with soaker tubs and fireplaces. The property is very nice with LOTS of places to go for a walk. The... More 

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you for your review Elizabeth! The resort turned 50 this year and we are so pleased with the renovations and improvements we have been able to introduce this past year. I am delighted that you enjoyed these, the outdoor venues and the food and service. We do hope that you next visit is one with friends and family to... More 

Toronto
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 30, 2013

First off, I'm glad I read the reviews here prior to booking as I took into account everyone's tips and experiences. Based on the reviews, myself and wife booked a Valley view room in the main hotel complex. The room was excellent and I couldn't find fault with it. That said, check your emails before you go - I got... More 

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you so much for a candid review! I am glad that you enjoyed the investments we have made in the property and that you took the time to read the reviews. Our newly renovated rooms are an excellent experience. I am disappointed that you did not get a chance to experience all of the venues and do hope that... More 

Brampton, Canada
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 25, 2013

It was our 10th wedding anniversary and even though we are homebodies, we decided because it was such a big day that we would get my parents to watch the kids for a night, take the Friday of work (which was our actual anniversary date) and head somewhere for the night. We looked around at several packages, specifically looking for... More 

Was this review helpful? Yes 6
Toronto, Canada
Contributor
16 reviews 16 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 19, 2013 via mobile

I stayed at Horseshoe Valley for 2 nights on a work trip. I stayed in the grey stone building next to the Crazy Horse pub which houses all the condo suites. My suite was spacious and decently clean, but not totally spotless. The bathrooms are outfitted with lots if towels and great toiletries. The kitchen has everything you could want... More 

Was this review helpful? Yes
Sean B, General Manager at Horseshoe Resort, responded to this review

Thank you so much for visiting the Resort and for taking the time to post your feedback. We are delighted to read that you enjoyed the stay and that you would be open to coming back if business brings you back our way. Please do not hesitate to contact me abour you next stay - and hopefully there is a... More 

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