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All 18 Barrie hotels

Horseshoe Resort

3.0 of 5 Hotel   |   1101 Horseshoe Valley Road West, Barrie, Ontario L4M 4Y8, Canada
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Ranked #11 of 18 Hotels in Barrie
A recent review
3 of 5 stars Reviewed October 15, 2014
ivy J
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387 reviews from our community

Traveler rating
    103
    111
    59
    55
    59
See reviews for
197
104
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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There are newer reviews for Horseshoe Resort
See the most recent reviews
Ontario, Canada
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 21, 2014

We stayed for 2 nights in October 2014, and found this to be a very odd hotel. The whole place felt like a Holiday Inn Express run by amateurs. A few examples: Our room appeared to have been recently painted, but we felt like they had forgotten a few things, or hadn't quite finished the job. Dominating the room was... More 

Was this review helpful? Yes 5
KevinSkyline, Manager at Horseshoe Resort, responded to this review

I would like to take this opportunity to apologize to the short comings in our guest room product and the lack of signage that you experience during your stay at Horseshoe Resort. You comments are greatly valued and appreciated as they help us improve our product for future guests. I do hope that you will consider visiting Horseshoe Resort in... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 16, 2014

I am very disappointed with Horseshoe Resort and will not be back, nor will I recommend it. I was given a map of the hiking trails by the resort however they did not properly reflect the trails, and the trails were not marked. The Spa entrance is very dated and completely without the spa ambiance of others that I have... More 

Was this review helpful? Yes 3
KevinSkyline, General Manager at Horseshoe Resort, responded to this review

Thank you for your input and information regarding your spa services with us. We are disappointed that you did not enjoy your Spa treatment and apologize that we did not meet your expectations. The Sea Holistic body treatment you chose on line, is currently one of our most popular massage services. The products used in this treatment are from France,... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2014

Overall the resort is good. On the night we were there a large group of 70 people were at dinner and breakfast so things got a bit noisy. Food was good. We hiked the trails but they are not well marked and we found ourselves on trails that petered out. Maps given at reception were not much help.

Was this review helpful? Yes 1
KevinSkyline, General Manager at Horseshoe Resort, responded to this review

Thank you for your review of Horseshoe Resort. Your feedback is very valuable. I appreciate your comments about the hiking directions. Copeland Forest is not managed by the resort, However, we are working very hard to improve the signage in the forest and we wil continue to improve our maps. I apologize that we did not meet your expectations and... More 

Brantford, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 2, 2014

My sister in law and I stayed at the hotel for two nights. We had a basic room with two queens and everything in the room was good. Beds very comfortable, room very clean and bathroom large and modern. I did notice the carpets in the hallways were badly stained and could have used a good vacuuming. We had dinner... More 

Was this review helpful? Yes 1
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your impressions. I was delighted to hear you enjoyed your accommodations and your dinner at Silks Dining Lounge. I sincerely apologize for the noise level while enjoying your meal, we do our very best to accommodate groups as well as our valued guests. Our Silks team is always on hand to ensure... More 

2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 24, 2014 via mobile

Stayed at the resort on Sept 20, 2014 after attending a wedding there. Looking forward to a night away with my husband and we ended up sleeping in separate beds due to the quality of the mattresses. We sunk into the middle of the bed and it offered absolutely no back support. Even in separate beds, we hardly slept and... More 

Was this review helpful? Yes 2
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your review. I sincerely apologize you did not have a great night's sleep and I will follow up with your concerns immediately. Please feel free to contact me at the resort to discuss. Thank you, Lisa R More 

Whitby, Canada
1 review
5 of 5 stars Reviewed September 23, 2014

If you are planning to get away this winter for a little skiing I highly recommend Horseshoe Resort. We joined some friends last year for New Years and had the best time. The guys at tubing were fantastic with the kids and we received over all great customer service. I loved how some of the lifts slow down at the... More 

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your review and recommending Horseshoe Resort. Ski season is fast approaching and I was delighted to hear you had a great time at New Year's skiing and tubing with the kids. We look forward to welcoming you back! Many thanks, Lisa More 

Newmarket, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 22, 2014

A great evening getaway for our Anniversary. Check-in was friendly fast and efficient! Off to our room to find a king size bed and a spacious room. A lovely bottle of complimentary wine to toast our special day was waiting. We visited the Shizen Spa for a terrific couples massage, then off to a fabulous dinner at Silks Restaurant. After... More 

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Congratulations on your anniversary and thank you for taking a moment to post your review. I was delighted to hear you enjoyed your accommodations, the couples massage and dinner at Silks Dining Lounge. Thank you for sharing this special occasion with us! We look forward to welcoming you back! Many thanks, Lisa More 

Hamilton, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 21, 2014

We got a travelzoo package for a 2 night stay with a $50 resort credit. Upgraded to the deluxe room for just $10 per night more. Wow! Lovely large room. Comfy king size bed, sunken sitting area with loveseat, sitting chair and footstool, fireplace and a wall of windows to look out at the start of the fall colours. The... More 

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your impressions on your "Perfect getaway". I was delighted to hear you enjoyed your accommodations, the indoor and outdoor heated pools and the Crazy Horse specials. I look forward to sharing your comments with the rest of the Horseshoe Team. Thank you for recommending us to your friends. We look forward to... More 

keswick
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed September 20, 2014

Really not what I expected. The lobby is dimly lit with the front desk tucked in to an even darker corner. The front desk clerk was not in the greatest of moods. When I asked if there were any upgrades available she responded no, we are full up. She also went on to mention that they had two weddings at... More 

Was this review helpful? Yes 2
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to post your review. I sincerely apologize we did not meet your expectations. Please feel free to contact me directly to discuss. Many thanks, Lisa R More 

Pickering, Canada
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 19, 2014

We spent 3 days at this resort and found it very relaxing and quiet. We went with friends so we had tons of time. Close enough from the city yet it seems like you are far away. The grounds are very clearn and nice, the pools awesome!!!

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your review. I was delighted to hear you had a fun relaxing time with friends and I loved that you found the grounds to be very clean and the pools awesome. We look forward to welcoming you back! Many thanks, Lisa More 

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Additional Information about Horseshoe Resort

Address: 1101 Horseshoe Valley Road West, Barrie, Ontario L4M 4Y8, Canada
Phone Number:
Location: Canada > Ontario > Barrie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Horseshoe Resort 3*
Number of rooms: 101
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Also Known As:
Horseshoe Hotel Barrie
Horseshoe Resort Barrie, Ontario

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