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Horseshoe Resort

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1101 Horseshoe Valley Road West, Barrie, Ontario L4M 4Y8, Canada
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Horseshoe Resort
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463 Reviews from our TripAdvisor Community

Traveler rating
    121
    137
    72
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    64
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241
118
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
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    (463)
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    (85)
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Toronto
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Went as a family with our dog (best part having our dog with us). Had a "loft" more like a condo 2 bedrooms, 2 bathrooms full kitchen etc. was not renovated. Tried to get a renovated loft but non available. Room so dated I thought the Brady bunch was going to appear. I don't let anyone sleep with the bedspreads... More 

Was this review helpful? Yes 1
Teamdeerhurst, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for posting a review and your compliments on our friendly staff. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels & Resorts, we have been re-investing in our property. All of our main building rooms have received a full renovation and many of our 1, 2, 3 bedroom condos... More 

Oakville, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First room we were given was in the old building on the first floor, overlooking abandoned pool in the back. Room was musty and in desperate need of renovation. So bad, words can't describe. Asked for change of room, moved us to the 3rd floor overlooking brown algae pool, quickly learned all room sin this building are in desperate need... More 

Was this review helpful? Yes 2

Travelers are raving about these Barrie hotels

Richmond Hill, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

View from room was great. Condo - Was not told rooms were under renovation and there was no indication on website and doubt price indicated that either. No smoking room yet a cigarette butt was butted out on the screen porch more than one butt out. Sofa zipper ripped and coming off cushion, table behind wall in need of more... More 

Was this review helpful? Yes 4
Orleans, Ontario
Top Contributor
82 reviews 82 reviews
77 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed April 28, 2015

Stayed here during "hump" season -- too late to ski, too early to golf -- for three days/two nights and found the resort okay, not great, but okay. On the positive, food was good, staff were fantastic and conference facilities worked. Gym is tired and in an old squash court but functional; pool and hot-tub are spacious. Small gift shop... More 

Was this review helpful? Yes 2
Teamdeerhurst, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for the compliments & posting a review. We truly appreciate knowing about our guest's experiences so we can celebrate our successes, recognize our colleagues and address our challenges to better serve you in the future. More 

Louisville
Top Contributor
177 reviews 177 reviews
29 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed April 22, 2015

We were here for a conference and it was a great place to have it. I am hoping that we come to the conference again this year, partially because of the nice facilities. My room was spacious, comfortable, clean, and well appointed. It looked like what I picture when I think of a ski resort room. We were here in... More 

Was this review helpful? Yes 1
Teamdeerhurst, Guest Relations Manager at Horseshoe Resort, responded to this review

Big thanks for taking the time to post a business review of Deerhurst! Glad you enjoyed the accommodation, dining and venues during your meeting. Horseshoe Resort offers an ideal destination and conference facility for any occasion. Our meeting and event spaces can accommodate everything from an intimate boardroom to an elegant dinner. Hopefully, we can welcome you back for a... More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 15, 2015

A wonderful resort. Great Beds, so comfortable. The pool and hot tub are in beautiful shape. So nice to visit for a dip in the morning! Room Service menu as well. A truly wonderful experience! We didn't try it, but they also have a golf course on the hotel grounds and many cool attractions near by.

Was this review helpful? Yes 2
Teamdeerhurst, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for the compliments & posting a review. We truly appreciate knowing about our guest's experiences so we can celebrate our successes, recognize our colleagues and address our challenges to better serve you in the future. We are glad you plan on returning and look forward to welcoming you! More 

Mississauga, Canada
1 review
2 of 5 stars Reviewed April 9, 2015

I have to say this is my first time writing a review and I wish it could be on a more positive note. Let me start off with a couple of positive points. Positive: The pool, its one of the best in the area. I've stayed at Carriage Hills and Ridge and this by far the best! and the open... More 

Was this review helpful? Yes
Teamdeerhurst, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for posting a review and the compliments on our rejuvenation of the indoor pool. Since this project was completed, we have been receiving very positive feedback from our guests. We sincerely apologize that our housekeeping team missed an important step while cleaning your room. This is not the norm or level of service we are known to provide.... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 28, 2015

We moved to Canada in 2012, and have been skiing at horseshoe since the 2012-13 winter. We have always found the snow in great condition, the people who work there are incredibly friendly and helpful. The atmosphere is always friendly too, which is a nice change from some of the other skiing resorts in the area where people can have... More 

Was this review helpful? Yes
Teamdeerhurst, Guest Relations Manager at Horseshoe Resort, responded to this review

We are pleased to read that you enjoyed your skiing experiences at Horseshoe Resort. We are indeed fortunate to have the caliber of employees we have as you noted in your review. It will be my pleasure to pass along your comments to our team as this kind of feedback means a great deal to us all. We hope that... More 

Thornhill
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 26, 2015

We booked one night at Horseshoe Valley since there was a web special, $200 for a 2 bedrm suite for the last day of March break, which seems quite reasonable. Check in was fast. Room was a bit dated, but big. However, for some reasons, the AC unit was set on Cool which was strange. There was 2 bathrooms which... More 

Was this review helpful? Yes 1
Teamdeerhurst, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for choosing to spend a night with us at Horseshoe Resort! I am pleased to read of the positive experiences and your personal recognition of Alexis for delivering great service. We will ensure she is recognized via our formal employee recognition program. I sincerely apologize for the challenges you experienced in your room and that some items were... More 

Brantford, Canada
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 25, 2015

We spent the first half of March Break, at Horseshoe Valley Resort. My parents are Skyline members, so we stayed in the Condos on the 5th floor. We had units 505 and 504. Both condos were completely renovated and gorgeous. I will say, however that the pull out couches were unbelievably uncomfortable. I could feel every spring in my back... More 

Was this review helpful? Yes 1
Teamdeerhurst, Guest Relations Manager at Horseshoe Resort, responded to this review

We are glad you enjoyed your renovated accommodation and ski getaway over March Break at Horseshoe Resort and appreciate the time you have taken to share you feedback as we continue to monitor our customers' thoughts, comments and feedback in order to adjust our operations and communication. We want you to know that each year we invest a considerable amount... More 

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