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All 18 Barrie hotels

Horseshoe Resort

3.0 of 5 Hotel   |   1101 Horseshoe Valley Road West, Barrie, Ontario L4M 4Y8, Canada
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Ranked #11 of 18 Hotels in Barrie
A recent review
3 of 5 stars reviewed 6 days ago
ivy J
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366 reviews from our community

Traveler rating
    97
    106
    55
    52
    56
See reviews for
191
95
3
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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    (366)
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

I am very disappointed with Horseshoe Resort and will not be back, nor will I recommend it. I was given a map of the hiking trails by the resort however they did not properly reflect the trails, and the trails were not marked. The Spa entrance is very dated and completely without the spa ambiance of others that I have... More

Was this review helpful? Yes 1
KevinSkyline, General Manager at Horseshoe Resort, responded to this review

Thank you for your input and information regarding your spa services with us. We are disappointed that you did not enjoy your Spa treatment and apologize that we did not meet your expectations. The Sea Holistic body treatment you chose on line, is currently one of our most popular massage services. The products used in this treatment are from France,... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Overall the resort is good. On the night we were there a large group of 70 people were at dinner and breakfast so things got a bit noisy. Food was good. We hiked the trails but they are not well marked and we found ourselves on trails that petered out. Maps given at reception were not much help.

Was this review helpful? Yes 1
KevinSkyline, General Manager at Horseshoe Resort, responded to this review

Thank you for your review of Horseshoe Resort. Your feedback is very valuable. I appreciate your comments about the hiking directions. Copeland Forest is not managed by the resort, However, we are working very hard to improve the signage in the forest and we wil continue to improve our maps. I apologize that we did not meet your expectations and... More

Brantford, Ontario, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

My sister in law and I stayed at the hotel for two nights. We had a basic room with two queens and everything in the room was good. Beds very comfortable, room very clean and bathroom large and modern. I did notice the carpets in the hallways were badly stained and could have used a good vacuuming. We had dinner... More

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your impressions. I was delighted to hear you enjoyed your accommodations and your dinner at Silks Dining Lounge. I sincerely apologize for the noise level while enjoying your meal, we do our very best to accommodate groups as well as our valued guests. Our Silks team is always on hand to ensure... More

2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at the resort on Sept 20, 2014 after attending a wedding there. Looking forward to a night away with my husband and we ended up sleeping in separate beds due to the quality of the mattresses. We sunk into the middle of the bed and it offered absolutely no back support. Even in separate beds, we hardly slept and... More

Was this review helpful? Yes 2
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your review. I sincerely apologize you did not have a great night's sleep and I will follow up with your concerns immediately. Please feel free to contact me at the resort to discuss. Thank you, Lisa R More

Whitby, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

If you are planning to get away this winter for a little skiing I highly recommend Horseshoe Resort. We joined some friends last year for New Years and had the best time. The guys at tubing were fantastic with the kids and we received over all great customer service. I loved how some of the lifts slow down at the... More

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your review and recommending Horseshoe Resort. Ski season is fast approaching and I was delighted to hear you had a great time at New Year's skiing and tubing with the kids. We look forward to welcoming you back! Many thanks, Lisa More

Newmarket, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A great evening getaway for our Anniversary. Check-in was friendly fast and efficient! Off to our room to find a king size bed and a spacious room. A lovely bottle of complimentary wine to toast our special day was waiting. We visited the Shizen Spa for a terrific couples massage, then off to a fabulous dinner at Silks Restaurant. After... More

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Congratulations on your anniversary and thank you for taking a moment to post your review. I was delighted to hear you enjoyed your accommodations, the couples massage and dinner at Silks Dining Lounge. Thank you for sharing this special occasion with us! We look forward to welcoming you back! Many thanks, Lisa More

Hamilton, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We got a travelzoo package for a 2 night stay with a $50 resort credit. Upgraded to the deluxe room for just $10 per night more. Wow! Lovely large room. Comfy king size bed, sunken sitting area with loveseat, sitting chair and footstool, fireplace and a wall of windows to look out at the start of the fall colours. The... More

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your impressions on your "Perfect getaway". I was delighted to hear you enjoyed your accommodations, the indoor and outdoor heated pools and the Crazy Horse specials. I look forward to sharing your comments with the rest of the Horseshoe Team. Thank you for recommending us to your friends. We look forward to... More

keswick
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Really not what I expected. The lobby is dimly lit with the front desk tucked in to an even darker corner. The front desk clerk was not in the greatest of moods. When I asked if there were any upgrades available she responded no, we are full up. She also went on to mention that they had two weddings at... More

Was this review helpful? Yes 2
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking the time to post your review. I sincerely apologize we did not meet your expectations. Please feel free to contact me directly to discuss. Many thanks, Lisa R More

Pickering, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 3 days at this resort and found it very relaxing and quiet. We went with friends so we had tons of time. Close enough from the city yet it seems like you are far away. The grounds are very clearn and nice, the pools awesome!!!

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your review. I was delighted to hear you had a fun relaxing time with friends and I loved that you found the grounds to be very clean and the pools awesome. We look forward to welcoming you back! Many thanks, Lisa More

shelburne, on
1 review
2 of 5 stars Reviewed 4 weeks ago

In trying to book rooms for my upcoming wedding, I have had issues. Emailing back and forth with an employee there, she was not professional in her emails whatsoever. And she didn't not outline reasons for prices for blocking rooms. Wish it was a lot easier because I would love for my guests to stay there on my wedding night.... More

Was this review helpful? Yes
Lisa R, Manager at Horseshoe Resort, responded to this review

Thank you for posting your review. Congratulations on your upcoming wedding. I sincerely apologize for the issues you've encountered, I understand a staff member has been in contact and has rectified any issues. Please feel free to contact me if I can help further. Thank you, Lisa More

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Additional Information about Horseshoe Resort

Address: 1101 Horseshoe Valley Road West, Barrie, Ontario L4M 4Y8, Canada
Phone Number:
Location: Canada > Ontario > Barrie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Horseshoe Resort 3*
Number of rooms: 101
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Also Known As:
Horseshoe Hotel Barrie
Horseshoe Resort Barrie, Ontario

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