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Horseshoe Resort

3.0 of 5
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1101 Horseshoe Valley Road West, Barrie, Ontario L4M 4Y8, Canada
Horseshoe Resort
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Best prices for: 1 room 1 guest
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Ranked #11 of 19 Hotels in Barrie
A recent review
5 of 5 stars reviewed 1 week ago
Kav49 Toronto, Canada
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472 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (85)
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Brampton
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Our room was supposedly renovated, yet every wall was marked up and paint peeled in several spots. The beds were comfortable though. The girl at the reservation desk was completely unwelcoming, as were most staff we met. The indoor pool was fun, though the outdoor was not working. It was a guest who let us know about the one across... More 

Was this review helpful? Yes 1
Toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Horseshoe resort is excellent for families with kids. Our daughters (2 and 5 years) were entertained with lots of activities and we enjoyed our stay very much Proc: Beautiful nature, relaxing environment, clean rooms and very good customer service, lots of fun for kids Cons: Very long waiting to be served in Crazy Horse Restaurant I totally recommend this resort

Was this review helpful? Yes
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you so much for writing such a positive review, which I have shared with our whole team here. I'm very happy that you and your family had a great time. We look forward to seeing you back at Horseshoe again very soon. More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

We enjoyed our newly renovated two bedroom condo overlooking pool. Spacious and modern. Loved the decor! Our teens enjoyed the tree top trekking adventure. Great adventure park! Fabulous dinner at Silks. Unfortunately outdoor pool was not open during our visit June 13/14. Lunch at Crazy Horse was not up to par but we appreciated how it was handled.

Was this review helpful? Yes
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Sincere appreciation for posting a review! We are glad you enjoyed your Anniversary with us and were able to receive the upgraded condo overlooking the pool. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels & Resorts, we have been re-investing in our property. All of our main building rooms have... More 

Barrie, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Was at a wedding a couple of weeks ago and my wife injured herself on a large stepdown that should have a walkdown or sign "watch your step" going outside to the ceremony and has been out of work for 2 weeks because of this. My wife is not discounting that she should of been watching closer but employees have... More 

Was this review helpful? Yes 2
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for taking a moment to post your review. I want to sincerely apologize to you and your wife for her injury with the step-down. This is not reflective of the safety service we strive for each and every day. I have followed up with our Risk Manager to ensure the team will put a plan in place to... More 

Travelers are raving about these Barrie hotels

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff were amazing, upon checking in they arranged us with an amazing room. When we were heading towards the paddle boats for children, we even enjoyed free Dairy Queen Bars. Everything was a quick process and zip line was amazing, we stayed last July 2014 but we are to visit again as they have awesome deals.

Was this review helpful? Yes
Detroit, Michigan
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The amount per night that we were charged for the room did not meet my expectations in any way shape or form. We stayed one night and wanted to get the best usage of the facilities during our stay, especially since we were charged a $15/person resort fee. Honestly, I don't know what the fee covered since everything we tried... More 

Was this review helpful? Yes
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for posting a review and that you enjoyed our mini putt course. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels & Resorts, we have been re-investing in our property. All of our main building rooms have received a full renovation and many of our 1, 2, 3 bedroom... More 

Sarnia, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Stayed for one night April 24 2015. Got upgraded to a suite and it was sweet! Really lovely room, huge livingroom with a fireplace, it was very nice. Staff always very friendly every time we have stayed here. Excellent value for the $.

Was this review helpful? Yes
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Sincere appreciation for posting a review! We are glad you enjoyed your vacation with us and were able to receive the upgrade suite. We are indeed fortunate to have the caliber of employees we have and that they are friendly as you mentioned in your review. It will be my pleasure to pass along your comments to our team to... More 

Barrie, Canada
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Took a 1 hour Segway Tour at Horseshoe Valley Resort and it was amazing. The staff was very knowledgeable and well motivated. Started with easy to understand instructions on how to operate the machine and once completed, off we went. The route through the forest was beautiful. Recommend this adventure for everyone.Thanks to Zac and Devon (staff).

Was this review helpful? Yes
Wendy D, Guest Relations Manager at Horseshoe Resort, responded to this review

Sincere appreciation for posting a review! We are glad you enjoyed your Segway Tour and were able to partake in the many on site activities and amenities. We are indeed fortunate to have the caliber of employees we have as you noted in your review (Zac & Devon) . It will be my pleasure to pass along your comments to... More 

Toronto
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 19, 2015 via mobile

Went as a family with our dog (best part having our dog with us). Had a "loft" more like a condo 2 bedrooms, 2 bathrooms full kitchen etc. was not renovated. Tried to get a renovated loft but non available. Room so dated I thought the Brady bunch was going to appear. I don't let anyone sleep with the bedspreads... More 

Was this review helpful? Yes 3
Teamdeerhurst, Guest Relations Manager at Horseshoe Resort, responded to this review

Thank you for posting a review and your compliments on our friendly staff. Your comment on accommodation is important to us and want you to know that since joining Skyline Hotels & Resorts, we have been re-investing in our property. All of our main building rooms have received a full renovation and many of our 1, 2, 3 bedroom condos... More 

Oakville, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 19, 2015

First room we were given was in the old building on the first floor, overlooking abandoned pool in the back. Room was musty and in desperate need of renovation. So bad, words can't describe. Asked for change of room, moved us to the 3rd floor overlooking brown algae pool, quickly learned all room sin this building are in desperate need... More 

Was this review helpful? Yes 4
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