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Holiday Inn Barrie Hotel & Conference Centre

#5 of 19 Hotels in Barrie
Certificate of Excellence
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20 Fairview Rd, Barrie, Ontario L4N 4P3, Canada
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Holiday Inn Barrie Hotel & Conference Centre
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465 Reviews from our TripAdvisor Community

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North Bay, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

My visit was poor. No hot water each morning we were there,key cards kept going down. Rooms were on the small side,bathrooms were small. Some of the staff was hopefully but the front desk and the manger were not hopefully at all. All in all the stay was a horrible experience,

Helpful?
Thank Mike G
Columbus, Ohio
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall the hotel is very nice and well kept. I have been to other Holiday Inns that are showing their age more, but this was well kept. The only negative was the fire alarm that managed to go off (some kid pulling it rather then a real fire). Hard to dock the hotel for that, given it wasn't their fault.... More 

Helpful?
Thank SRayUM1
GMHIBARIIE, General Manager at Holiday Inn Barrie Hotel & Conference Centre, responded to this review

Thank you for your comment! We are pleased that you understand the circumstances involved when someone pulls a fire alarm "for kicks". This is very unfortunate and I hope you felt the hotel resolved the situation as quickly as we could. We do hope to see you again soon. More 

Barrie, Canada
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

We had heard some good reviews on The Christmas Dinner offered at the Holiday inn in Barrie ,so thought we would give it a try Dec 25 2015. They don't serve it in their reg restaurant ,instead have a "dinning Room" set up in their Ballroom. Here is were we felt things were not really up to par. This room... More 

Helpful?
1 Thank Lynn C
GMHIBARIIE, Manager at Holiday Inn Barrie Hotel & Conference Centre, responded to this review

Thank you for your review. I am pleased that you chose our venue for your Christmas Dinner and that you enjoyed our delicious Christmas day cuisine. This special event is annual and is always held in our Churchill Ballroom, with a waiting list to attend. Although you won't be back for this event perhaps you would like to try lunch... More 

Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The room was fine but the fragrance they are using is overwhelming. The staff is completely unfriendly from the moment we walked in. The worst service in the restaurant that I have ever experienced. Would never stay there again.

Helpful?
1 Thank Paula B
GMHIBARIIE, Manager at Holiday Inn Barrie Hotel & Conference Centre, responded to this review

Thank you for your comments regarding your stay at our hotel. The fragrance we use is company standard and not usually considered overwhelming. I will share your comments with our Housekeeping Mgr. as they always appreciate hearing from our guests. I am sorry to read that the service you experience in our restaurant was also not up to your standards,... More 

London
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times , good location, very helpful staff, etc. They have recently changed name of restaurant, trying to make a big deal of it. But eh service and food has gone down hill, Trying to be trendy soup in a mug hard to use spoon in, no crackers, no water offered, just wanted a... More 

Helpful?
1 Thank Jim G
GMHIBARIIE, Manager at Holiday Inn Barrie Hotel & Conference Centre, responded to this review

Thank you for your comments, we regret that your experience with your dinner choice was not what you had been hoping for. Our Spynn menu does have several delicious items to choose from and we hope that you will try another item or one of our weekly features the next time you are staying with us. We are all very... More 

Echo Bay, Canada
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were in room 154, one of the "Pet Friendly" rooms. Things were clean and in decent shape for the most part. A few cosmetic issues but nothing that made us concerned or really put a damper on our stay. We enjoyed the pool, though the whirlpool was out of service while we there. Buddy, our large puppy (pets must... More 

Helpful?
1 Thank T.J. T
IHGService, Guest Relations Manager at Holiday Inn Barrie Hotel & Conference Centre, responded to this review

Dear T.J. T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate you nice comment about the pool and for finding the property convenient for pet owners. However, we’re sorry that breakfast was not complimentary as the property is a full service Holiday Inn. While we... More 

St. Catharines, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 21, 2015

I think this is my least enjoyable experience at a Holiday Inn. Staff wasn't very friendly and helpful during our two days stay at this place. Also, there was no place made available to us. If I am not mistaken, there were at least 3 different hockey teams of different ages staying at this hotel at the same time, and... More 

Helpful?
1 Thank AlvaroVerdugo
GMHIBARIIE, Manager at Holiday Inn Barrie Hotel & Conference Centre, responded to this review

Thank you for your comments. The hotel always tries their very best to keep teams happy and comfortable during their stay with us. The hotel does not have party rooms for teams to gather in. We are a Conference Centre with guestrooms and meeting rooms for meetings & events. We also have a popular restaurant called Spynn which is a... More 

Brampton, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 19, 2015 via mobile

Booked by telephone for a quiet room. Arrived and told our room had no elevator but not many stairs. After climbing two floors we got to what looked like the old section of the hotel after I had asked for the new section. We to our conference and when finished went to the bar with other people. We arrived just... More 

Helpful?
1 Thank John I
GMHIBARIIE, Manager at Holiday Inn Barrie Hotel & Conference Centre, responded to this review

We do apologies that you could not be served in our bar. We must adhere to the posted times due to the liquor laws where you must have the kitchen open (food available) to serve alcohol. It seems as though the kitchen did complete their close and your server could not serve you after hours due to that. That is... More 

Reading, United Kingdom
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed December 11, 2015

I made annual trip to Barrie for the ice hockey and the Holiday Inn is a good and convenient place to rest your head. After 2013 and 2014, I thought the hotel was on the up but, unfortunately it didn't turn out that way. Where was the complimentary newspaper? (Reception had to be reminded twice.) But my main concern was... More 

Helpful?
1 Thank John E
GMHIBARIIE, General Manager at Holiday Inn Barrie Hotel & Conference Centre, responded to this review

Thank you for sharing your comments regarding your experience at our hotel. It is our pleasure to offer complementary newspapers with your overnight stay and they are delivered directly to our guestroom doors on the weekdays. On weekends the papers are available in the lobby for all guests. In every guestroom at the hotel there is a light switch as... More 

Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 4, 2015

Rooms are average with small bathrooms. Quick check-in check-out. Cookies and Flavored water offered in lobby. It has a pool and hot tub, sauna and fitness facility. Three of us could not get the showers to work in the fitness area, but they do work as someone else was able to get them to work. There lounge closes at 10pm... More 

Helpful?
Thank 49randyt
GMHIBARIIE, General Manager at Holiday Inn Barrie Hotel & Conference Centre, responded to this review

Thank you for your comments regarding your stay. I am pleased to read that you enjoyed your stay and found that your check in process was quick and convenient. We also appreciate that you have mentioned the shower in the changeroom and although you did get it to work in the end, its with comments such as yours that prompted... More 

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