We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Customs House Inn

38 Depot Street, Pictou, Nova Scotia B0K 1H0, Canada
Hotel amenities
Customs House Inn
Book on
TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Ranked #5 of 12 Pictou B&B and Inns
A recent review
4 of 5 stars Reviewed June 9, 2015
Richard G Quebec City, Canada
Add Photo Write a Review

40 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    7
    20
    6
    6
    1
See reviews for
2
30
1
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (40)
  • Mar-May only
    (4)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (0)
All months
Quebec City, Canada
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 9, 2015

The Inn was well situated near the waterfront, close to the Hector Heritage Quay. Our room (2D) was spacious with a large, confortable bed. The washroom was spacious as well. The Customs House is a beautifull old historic building. We very much enjoyed chatting with Don in the morning while having breakfast. If we are ever that way again we... More 

Was this review helpful? Yes
Montreal, Canada
Level Contributor
11 reviews
6 hotel reviews
4 of 5 stars Reviewed November 2, 2014

This is a lovely hotel with beautiful big rooms. The kitchenette is a very small corner but adequate. The reception was friendly and breakfast and conversation with Doug was very nice. The Hector museum was closed at this time of year but I would stop by Pictou again just to stay here.

Was this review helpful? Yes
Coeur d'Alene, Idaho
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 3, 2014

Pictou turned out to be a charming little town. The Custom House added to the experience. Rooms were old but beautifully appointed. Nice continental breakfast and everyone we ran into (especially the Coast Guard employees staying on site) were delightful.

Was this review helpful? Yes
Crossville, TN
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 31, 2014

My wife and i were traveling with her brother and his wife. We I made the entire Travel Arrangements, I knew I had better not mess up as we were celebrating our 45th and they had Honeymooned in NS 48 years ago. The Customs House was a great choice. Doug, our Host/Innkeeper was very friendly and had a nice breakfast... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Level Contributor
72 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed August 28, 2014

This stay got off to a rocky start, as the two king bed rooms we had reserved weren't available, despite the fact they had been booked several months before. But, this was the only real glitch. Fine old building with big windows, high ceilings, and modern bathrooms. Easy walk to everything in Pictou, and nice view of the water. Breakfast... More 

Was this review helpful? Yes
Holland, Michigan
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 28, 2014

So nice to be there after traveling from White Pointe! Room on corner so had view of water. Light/bright/spacious/charming. No breakfast to speak of--toast/cold cereal/granola bars etc.. Room was a little dirty--ceiling fan--and cobwebs under the desk. Nice shower. Shania greeted us and was fantastic! Several restaurants w/n walking distance or near by. No elevator for those who have trouble... More 

Was this review helpful? Yes
Tallahassee, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 29, 2014

Booked online, couldn't be more satisfied. Our room was large and nicely furnished. Ceilings really high, small kitchenette, large bed. Could see the water from our window. Doug, the innkeeper, was on hand and very friendly, full of good cheer. It was our anniversary night and he advised us where to eat and made reservations for us. Breakfast included down... More 

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 24, 2014 via mobile

We booked this place on trip advisor literally about an hour or less before we got off the ferry. It wasn't too hard to get to but when we got there we couldn't find the inn-keeper. After finally finding him downstairs he told us the room we had booked on trip advisor wasn't available but he did give is a... More 

Was this review helpful? Yes
canada
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed October 14, 2013

We stayed a night in this very cool B/B. It is in a good location and the rooms are a very good size, clean and well furnished. The host Doug is very helpful and we had a nice breakfast as we'll in the cool pub downstairs.

Was this review helpful? Yes 1
Goderich
2 reviews
4 of 5 stars Reviewed September 16, 2013

We stayed here recently. The house is very impressive and our room was quite large and overlooked the harbour. The room is simply furnished, clean, and quiet. I would suggest that the owner put in coffee makers in the rooms, a small touch that is very appreciated by guests. We hurried on in the morning so did not take advantage... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (9)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Pictou
7.2 mi away
Holiday Inn Express Stellarton - New Glasgow
4.3 mi away
Pictou Lodge Beachfront Resort
0.4 mi away
Willow House Inn
Willow House Inn
#3 of 12 in Pictou
4.5 of 5 stars 71 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Evening Sail B&B
Evening Sail B&B
#1 of 12 in Pictou
5.0 of 5 stars 166 reviews
0.1 mi away
The Pictou Puffin Bed and Breakfast
0.1 mi away
Auberge Walker Inn
Auberge Walker Inn
#4 of 12 in Pictou
4.0 of 5 stars 24 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Back to top
Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay