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Customs House Inn

38 Depot Street, Pictou, Nova Scotia B0K 1H0, Canada
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Customs House Inn
Best prices for: 1 room 1 guest
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Ranked #5 of 11 Pictou B&B and Inns
A recent review
4 of 5 stars Reviewed November 2, 2014
Oleoides Montreal, Canada
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39 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
11 reviews 11 reviews
6 hotel reviews
4 of 5 stars Reviewed November 2, 2014

This is a lovely hotel with beautiful big rooms. The kitchenette is a very small corner but adequate. The reception was friendly and breakfast and conversation with Doug was very nice. The Hector museum was closed at this time of year but I would stop by Pictou again just to stay here.

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Coeur d'Alene, Idaho
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 3, 2014

Pictou turned out to be a charming little town. The Custom House added to the experience. Rooms were old but beautifully appointed. Nice continental breakfast and everyone we ran into (especially the Coast Guard employees staying on site) were delightful.

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Crossville, TN
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 31, 2014

My wife and i were traveling with her brother and his wife. We I made the entire Travel Arrangements, I knew I had better not mess up as we were celebrating our 45th and they had Honeymooned in NS 48 years ago. The Customs House was a great choice. Doug, our Host/Innkeeper was very friendly and had a nice breakfast... More 

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Pittsburgh, Pennsylvania
Top Contributor
66 reviews 66 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 28, 2014

This stay got off to a rocky start, as the two king bed rooms we had reserved weren't available, despite the fact they had been booked several months before. But, this was the only real glitch. Fine old building with big windows, high ceilings, and modern bathrooms. Easy walk to everything in Pictou, and nice view of the water. Breakfast... More 

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Holland, Michigan
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 28, 2014

So nice to be there after traveling from White Pointe! Room on corner so had view of water. Light/bright/spacious/charming. No breakfast to speak of--toast/cold cereal/granola bars etc.. Room was a little dirty--ceiling fan--and cobwebs under the desk. Nice shower. Shania greeted us and was fantastic! Several restaurants w/n walking distance or near by. No elevator for those who have trouble... More 

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Tallahassee, Florida
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

Booked online, couldn't be more satisfied. Our room was large and nicely furnished. Ceilings really high, small kitchenette, large bed. Could see the water from our window. Doug, the innkeeper, was on hand and very friendly, full of good cheer. It was our anniversary night and he advised us where to eat and made reservations for us. Breakfast included down... More 

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4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed July 24, 2014 via mobile

We booked this place on trip advisor literally about an hour or less before we got off the ferry. It wasn't too hard to get to but when we got there we couldn't find the inn-keeper. After finally finding him downstairs he told us the room we had booked on trip advisor wasn't available but he did give is a... More 

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Top Contributor
77 reviews 77 reviews
23 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed October 14, 2013

We stayed a night in this very cool B/B. It is in a good location and the rooms are a very good size, clean and well furnished. The host Doug is very helpful and we had a nice breakfast as we'll in the cool pub downstairs.

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2 reviews
4 of 5 stars Reviewed September 16, 2013

We stayed here recently. The house is very impressive and our room was quite large and overlooked the harbour. The room is simply furnished, clean, and quiet. I would suggest that the owner put in coffee makers in the rooms, a small touch that is very appreciated by guests. We hurried on in the morning so did not take advantage... More 

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed September 15, 2013

Rooms were very large and clean. Location was great. Service was okay, we could not get the ceiling fan working and kept trying to call the front desk but no one answered. This may be petty, but I found it really annoying because there was a hand written note from housekeeping saying that should we need anything to let them... More 

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