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BEST WESTERN PLUS Chocolate Lake Hotel

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250 St. Margaret's Bay Road, Halifax, Nova Scotia B3N 1J4, Canada
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1 room 1 adult
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BEST WESTERN PLUS Chocolate Lake Hotel
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913 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Last weekend was the first time I actually stayed at Chocolate Lake Hotel although I have been there before for an event. The staff are absolutely amazing, and very friendly. We stayed the night of a storm and the staff called to tell us they had board games and if we needed anything and I thought that was really kind.... More 

Helpful?
Thank Cheyenne M
Church Point, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hotel is very nice and clean. The staff is friendly and very competent. Rooms are difficult to keep warm, but one manages to get confortable eventually. Shower mats should be made available to avoid slippage in the bathtub. Otherwise, great service and very friendly people. Very conveniently located coming in the city of Halifax and heading out from the... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Marc L
Kentville, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed here a few times and always have a wonderful stay. This hotel has all the amenities you need and an included hot/cold breakfast buffet. The front desk staff are great. Very helpful and polite. Very great at problem solving. The rooms have always been nice and clean. They are spacious as well. This stay we recieved an... More 

Helpful?
2 Thank Eagar77
Mississauga, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The service received was very good. The staff was very friendly and professional. We were very early for check in and they quickly accomodated us. The room was clean and well kept but fairly basic. Did have a window that could be opened if necessary for fresh air which was great as I have asthma. The premises were well kept,... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Susan G
Brooklyn, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff is great at this hotel. It is starting to look a little run down. The pool and hot tub were great, as were the hours of use. Breakfast had everything you could want. Overall it was a good stay.

Helpful?
2 Thank Christine J
Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

We stayed here Jan 16, 2016 for a quick getaway. What we didn't know when we booked the room is that there were multiple Syrian refugee families living at the hotel waiting for their housing to be complete. We were put across the hall from a family whose kids were running up and down the halls screaming at inappropriate times,... More 

Review collected in partnership with Best Western

Helpful?
Thank Trevor N
Pittsburgh, Pennsylvania
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is tucked away in a residential/business area with the lake in the back. Access to the front entrance is difficult based on limitations of space and maneuverability in the front parking lot. The lobby itself is comfortable and spacious and everyone loves the resident dog! We stayed in a king suite. It was spacious and had an extra... More 

Helpful?
Thank Karen L
Winnipeg, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights before flying home. It was recommended and booked for us by the visitor information at Peggy's cove. Although it was a bit more difficult to fine then necessary due to a wrong turn, lol, we finally did find it. As others have mentioned parking is a bit more difficult but check in was smooth and... More 

Helpful?
Thank lynnieb
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

thank you for choosing us and we look forward to welcoming you back again! More 

Amherst, Canada
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 2, 2016

We stay here every year for New Year's Eve and we were not disappointed this year, though Cocoa the dog was not around, which was a bit of a disappointment, but we got over it. We booked 3 rooms - a King, a Queen, and 2 Queens. The 2 Queen room was the one with a lake view, but it... More 

Helpful?
2 Thank MJB62
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Happy New Year and thank you for your comments. Sorry you missed Cocoa, she was ringing in the New Year with her furry friends. It's the little things that make all the difference, and your feedback will help us tweak things for the better. Have a great 2016! More 

Shelburne, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015

We have used this hotel repeatedly for many years since its renovation. Every visit has been pleasant and comfortable at a reasonable cost. An excellent dining room also distinguishes this hotel from any others as well as the amenities and locatipn of the hotel. We often recommend it to friends and colleagues without hesitation.

Review collected in partnership with Best Western

Helpful?
1 Thank Adelard C
ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

Thank you for your recommendations to your friends and colleagues! That is the best compliment we could get. More 

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