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BEST WESTERN PLUS Chocolate Lake Hotel

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20 St. Margaret's Bay Road, Halifax, Nova Scotia B3N 1J4, Canada
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BEST WESTERN PLUS Chocolate Lake Hotel
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BEST WESTERN PLUS Chocolate Lake Hotel
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674 reviews from our community

Traveler rating
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    264
    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stratford, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Clean , great service , good location , nice restaurant on site , not great parking with this much snow but would be ample if no snow. I would stay here again. Close to take out and all highways and shopping

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Prince George, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel average, though it does have a games room if you are travelling with children. LOVED having a dog in residence, but this is not clear on website and people with allergies will have issues. Excellent staff - any odd question or request was met with exceptional helpfulness.

Review collected in partnership with Best Western

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Barrington, Nova Scotia, Canada
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

For the 1st time I needed to book an accessible room for the night before knee surgery and BW Chocolate Lake sure delivered!! Upon check-in I asked the lady at the desk if the bathroom had hand holds and she guaranteed me that it did then proceeded to call our room a few minutes later to make sure that everything... More 

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Montreal, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is perfect for a long stay in Halifax if you can't afford the downtown luxury hotels. Rooms are small but perfectly clean, the beds are very comfortable and the free, complete (but ordinary) breakfast is really pleasant when taken on the terasse, looking at the lake. If you don't have a car, you can even take the bus... More 

Was this review helpful? Yes 1
new glasgow, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

nice hotel, staff is wonderful, they went over and above my expectations of them. if your children like dogs, theres one living there COCOA, him being there was an extra bonus for my kids. food in the restuarant was really good. i have no complaints about this hotel

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bayfield, Canada
Contributor
11 reviews 11 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As I was heading for knee surgery the next day, we decided to stay at this hotel,Best Western Plus. We stayed here on September 17, 2014 and got the Hospital Compassionate Rate-$109.65+$2.19+16.79=$128.62. The guy at the desk was very helpful when we signed in for the night. The room was lovely-great bed-not too soft and not too hard.The chairs and... More 

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willow grove, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

we will be at the hotel on march 31 2015 and book for the third week of april 2015 good service at desk good service at breakfast room .... tv in each room as we had the suite parking was no problem view was good with a view of the lake

Review collected in partnership with Best Western

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I would score by experience 0 if that was permitted! Where to begin? I reserved a two room suite for my husband, myself, our two infant daughters and one dog. Prior to booking I called best western to confirm that I could stay with a dog and specified I required a suite. I was told no problem, this is a... More 

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ChocolateLakeHotel, General Manager at BEST WESTERN PLUS Chocolate Lake Hotel, responded to this review

We are truly sorry for your misfortune. We do love pets, and when we know they are coming, we make them and their owners quite comfortable. When we don't know they are coming, there is the potential for very difficult situations that for you obviously snowballed. It was not our intent to offend you, nor would we ever want to... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I can't say how impressed I was with my stay. The customer service was great, the rooms were clean and the restaurant is a hidden gem in Halifax, the food was absolutely amazing. I attended a wedding at the hotel , everything was perfect , a spectacular venue. I would recommend this hotel to anyone.

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Thorburn, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

Noise of pigeons woke us up. Our room was at the very end of the hall and outside on the building was a pipe which was occupied with pigeons. You could hear them loudly in the walls while trying to sleep. Reported problem, just said they would look into. Expexted a little more. Otherwise great stay and will be back... More 

Review collected in partnership with Best Western

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