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Quality Inn & Suites Bayer's Lake

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980 Parkland Drive, Halifax, Nova Scotia B3M 4Y7, Canada
Best prices for: 1 room 1 guest
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Quality Inn & Suites Bayer's Lake
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Quality Inn & Suites Bayer's Lake
Quality Inn & Suites Bayer's Lake
Quality Inn & Suites Bayer's Lake
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138 reviews from our community

Traveler rating
    52
    37
    20
    19
    10
See reviews for
60
28
4
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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    (138)
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    (32)
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    (52)
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1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed for business early April.... Dirty from the front door to the room to the pool. I don't know who's running this place but it seems like the last couple months management just gave up! Non of the staff seem to know what's going on and the cheerful atmosphere that used to exist in this place is gone... Avoid this... More 

Was this review helpful? Yes
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear Mr. Fercock, Thank you for taking the time to contact us regarding your recent stay. I did want to phone you in person and appologize for not meeting your exectations however I am not able to find any record of your stay in our system. Please feel free to contact me at your convienience so that I might introduce... More 

Nova Scotia, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

booked this place for a wknd. when the reservation was made no one told us that the place would be full of unruly hockey players. two nights no sleep and a messy hotel. pool slide was great, but pool deck was not cleaned while we were there. last night made several calls to front desk because of teenagers running around... More 

Was this review helpful? Yes 1
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear Newfie 7721, Thank you for taking the time to reflect on your recent stay. I do understand that it can be frustrating checking into a hotel that is full of sports teams when you are not part of the group. We do try our best to keep order throughout the hotel and ensure all of our guests have an... More 

Saint John, Canada
Contributor
18 reviews 18 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for two nights. The room was clean and well equipped with a microwave, fridge and coffee maker. The furniture was comfortable but the bed...the bed was pure delight. Best sleep I have had in quite awhile. The only downside was we were close to the elevator and every time it moved we knew it. Great stay but stay... More 

Was this review helpful? Yes
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear Dave G, Thank you for taking the time to reflect on your recent stay. We appreciate your taking the time to provide us with this positive feedback. We look forward to seeing you again on your next visit to Halifax. Kind regards, Thierry More 

Chester, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 21, 2015

Knowing it was March Break, we knew it would be busy....and with only two rooms to pick from and only one actually being able to sleep my family of 4, it wasn't much a decision. We had a King suite. GREAT room, nice size, beautiful bathroom! We arrived an hour after check in time and had to wait for our... More 

Was this review helpful? Yes 1
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear Karen S, Thank you for taking the time to reflect on your recent stay. I do apologize for not meeting your expectations during your stay. At the Quality Inn and Suites Halifax we always aim to offer great service to our guests and unfortunately we were not able to do this during the recent storm. The closure of many... More 

O'LEARY
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 18, 2015

Checked in - Our room had 2 Towels (for 3 people) When asking for extra's were told "non available" due to the hotel being totally full. During our 3 Night - 4 Day stay the hotel was full of Loud, Disruptive children playing HOCKEY in the hall ways, with no parents to be seen, and no hotel clerks said anything... More 

Was this review helpful? Yes 1
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear Ms. O'Leary, Thank you for taking the time to reflect on your recent stay. I do appreciate your feedback and I want to assure you that our entire team always tries to put their best foot forward to ensure every guest stay is an enjoyable one. I do apologize that your recent stay fell short of your expectations. Due... More 

Thunder Bay, Canada
1 review
5 of 5 stars Reviewed February 20, 2015

My Husband and I spend 3 days at this hotel in February 2015. We were so surprised at the quality of service and kindness. We had seen some bad reviews before booking, but my husband said we would give it a try. Sarah at the desk was so FUNNY and very helpful. Not only with my husband and I but... More 

Was this review helpful? Yes
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear Joan R, Thank you for taking the time to reflect on your recent visit. It is always nice to hear someone rave about receiving great service from a great employee like Sarah, we are very fortunate to have her on our team. We hope your travels bring you back to Halifax soon and would love an opportunity to host... More 

Barrie, Ontario, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 15, 2015

Staff is amazing from booking the room to leaving the room. Sarah assisted us with booking, she is the sweetess lady. The rooms were average but clean. If you require anything, not even a hesitation, you had it within 10 minutes. Would we stay again, yep in a heart beat.

Was this review helpful? Yes 1
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear Vicki W , I am terribly sorry to hear that you did not find the hotel as clean as you had hoped. I want to assure you that I have noted all of your concerns and will be addressing them beginning on February 23, 2015 which will be my first official day on property as the new General Manager.... More 

Yarmouth, Canada
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 11, 2015

I stayed here 3 nights in January for business.A co-worker accompanied me but stayed in a separate room. Front desk was friendly, I encountered problems with the temperature in my room and the front desk person was helpful in trying to repair the temperature, however the repeat heating issues with the room disrupted my sleep; the heater would go off... More 

Was this review helpful? Yes 1
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear atseashore, I am terribly sorry to hear that you did not enjoy your recent stay with us. I want to assure you that I have noted all of your concerns and will be addressing them beginning on February 23, 2015 which will be my first official day on property as the new General Manager. I appreciate your feedback and... More 

Greenwood, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 25, 2015

This hotel looked amazing online. But what a disappointment. This hotel is absolutely filthy. From the pool, room, and breakfast area it was a disappointment. This place could be amazing if it was kept up. It's like no one cares. We were shocked at the extreme level of dirtiness.

Was this review helpful? Yes 1
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear 181mandy, I am terribly sorry to hear that you did not enjoy your recent stay with us. I want to assure you that I have noted all of your concerns and will be addressing them beginning on February 23, 2015 which will be my first official day on property as the new General Manager. I appreciate your feedback and... More 

Toronto, Canada
Top Contributor
96 reviews 96 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed January 25, 2015 via mobile

When you walk in the lobby of the hotel you are overwhelmed by the smell of chlorine from the pool. Rooms are basic but clean. Proximity to highway meant I heard traffic all night. Ask for a room on the other side of the hotel. Breakfast buffet is very limited.

Was this review helpful? Yes 1
Thierry S, General Manager at Quality Inn & Suites Bayer's Lake, responded to this review

Dear Connie M, I am terribly sorry to hear that you did not enjoy your recent stay with us. I want to assure you that I have noted all of your concerns and will be addressing them beginning on February 23, 2015 which will be my first official day on property as the new General Manager. I appreciate your feedback... More 

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