The hotel itself is a bit outdated but it has the basics right. the staff were very helpful and went out of the way to aid in any situation and very friendly at the front desk, especially the GSM who was the best hotel employee i have ever encounted in all my travels :)

Great stay, Jenny was the perfect customer service rep-others not so much, pool area very clean. Continental breakfast lacking choices.Awesome downtown location !!!

this hotel is really rather sweet, a classic late 60s architectural gem, windows that open and staff that are a delight. a short walk away from the Five Fishermen [arguably the nicest place to eat in Halifax] and with views of the Citadel and/or the harbour i would happily stay here again. lovely kingsize beds and real cotton sheets. AND... More

Will sure miss the Citadel. Have been there for many conferences and they have treated us very well. The rooms are well appointed and clean. Can't wait for the new hotel to open. Hope the price dosen't increase too high.

I just returned from a 3 day stay at the Citadel Hotel in Halifax. From the time I arrived until my departure - the hotel facilities and staff exceeded my expectations! The staff was very friendly, the room was clean, and the food from the restaurant was still piping hot by the time I returned with it to my room!... More

I booked this hotel through Hotwire and was expecting to get a three star hotel. Then I came onto Trip Advisor and read all the negative reviews and was horrified. I emailed the manager of the hotel voicing my concerns, and she did reply, reassuring me that it was a weekend where a Metallica concert had taken place and was... More

We really liked the staff there! Jessica is very friendly. I left my cellphone there so they helped me find the cellphone too. The rooms are not very new. They are not TOO bad and I didn't see anything that looks dirty. They are just old. It has a great location. Prob the best for the amount of money you... More

I rarely write unpositive reviews but this place is... tired. Even though I have to say the hotel's restaurant was a cut above the rest for this type of hotel, the rooms were....old. I would not stay here again. The rooms were motel standard, but the price did not reflect that. The gym was sad and uncomfortable. I think they... More

Stayed at the Citadel hotel last week. Yes it needs some TLC but that happens when you get old. The staff are all great. The food was very good. Like the $5 off if you don't have maid service. Halifax is a very green city. Love it. I think it is a shame that the hotel will be torn down... More