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BEST WESTERN PLUS Dartmouth Hotel & Suites

Certificate of Excellence
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15 Spectacle Lake Drive, Dartmouth, Nova Scotia B3B 1X7, Canada
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BEST WESTERN PLUS Dartmouth Hotel & Suites
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BEST WESTERN PLUS Dartmouth Hotel & Suites
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328 reviews from our community

Traveler rating
    208
    82
    26
    11
    1
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94
91
14
102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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There are newer reviews for BEST WESTERN PLUS Dartmouth Hotel & Suites
See the most recent reviews
Dartmouth, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 29, 2013

The rooms are beautiful, fresh and clean. Very modern and new. The pool was beautiful, the front staff very professional and helpful, and a delicious complimentary breakfast which included waffles, toast, eggs, ham, home fries, cereal, coffee, etc. We were very happy with our stay. No complaints whatsoever!

Was this review helpful? Yes 2
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day Ettesor68, Thank you very much for your positive feedback regarding your stay with us. The staff at the Best Western Plus Dartmouth take a lot of pride in ensuring that the smaller details are never overlooked. Glad to hear you enjoyed our complimentary breakfast which is served every morning in our full service restaurant Trendz. We look forward... More 

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 29, 2013

Hotel access is overall easy and parking plentiful. Rooms are standard and were clean. Hotel has no hot tub and the fitness center and pool are on separate floors. There is no privacy on pool access as elevator opens beside the restaurant entrance for pool access. There is no other amenities in the immediate area (walking distance) but a decent... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day Robert B, Thank you for your review. We’re pleased to hear that you enjoyed our guestrooms and our complimentary parking. Our pool is accessible by key access only, so we’re disappointed to hear that this didn’t offer enough privacy for you and your family. Although we are not in walking distance to major attractions, we are conveniently located... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 29, 2013

I've been a regular for 3 years now. It's the best hotel in Dartmouth for value and service. The staff is excellent. The Rooms are clean and spacious. 1 year ago they added HD channels in the rooms. The breakfast is great (not that micro-wave stuff they serve at other hotel down the road). The restaurant is a nice place... More 

Was this review helpful? Yes 1
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day Gab521, Thank you for being a loyal guest at our hotel. We're pleased to hear that you've enjoyed our transition to offer HD channels, we also offer regular channels and we have an HDMI cable in each room if you have anything you would like to watch from your computer onto the television. Thank you for complimenting our... More 

Fort Lee, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed July 28, 2013

This hotel was excellent. It literally had the most comfortable bed I've ever slept in. They have a heated, indoor pool. It is a great accommodation for people who want easy access to Halifax, but do not want to stay within the heart of the city. Our room was HUGE, and we had computer access, too. It is really a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day Susan2286, Thank you for the fabulous review of our hotel. Our guest rooms do offer a lot of space along with a mini-fridge for your convenience. It's great to hear that our business centre was a benefit for you, we also have complimentary wireless internet access in the rooms if you have your personal computer. We hope to... More 

Waterloo, Canada
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed July 28, 2013 via mobile

I would not recommend this hotel. I was disappointed with the hotel, especially the poor customer service I received after finding a bug in my room. We booked after seeing the many positive reviews but had a very different experience. When we arrived at the hotel, the front desk staff while polite, was not welcoming. In fact, I felt like... More 

Was this review helpful? Yes 3
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day Gogojanet, I am so sorry that you will not be recommending our hotel. As shown by the many positive comments along with the Certificate of Excellence through Trip Advisor, this is obviously an isolated incident. Our restaurant does follow all composting and recycling guidelines set by the City of Halifax. These are not mandatory but we do follow... More 

Bradenton, Florida
Top Contributor
56 reviews 56 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 21, 2013

We checked in after a long day on the road and were very pleasantly surprised and please from the moment we spoke with the person on the desk. We were able to request and receive the room of choice and it was wonderful, clean, fresh and quiet. The restaurant is a great place for a wonderful meal. We just can... More 

Was this review helpful? Yes
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day NicheAssociates, Thank you for the great review. We are so happy that you found us after your long day and that you felt so comfortable. We indeed have a great staff and a fabulous restaurant. We are glad you enjoyed all the comforts that we offer and we hope to see you again soon. Ron More 

Cold Lake, Canada
1 review
4 of 5 stars Reviewed July 21, 2013

Very clean hotel. Friendly staff, from Front Desk, to Room attendants. Pool is clean, temperature is wonderful. Breakfast timings are reasonable, however, could stand a little more variety from day to day. All said, I would definitely stay at this location again.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day Kratz S, We're so happy to hear that you'll be returning to stay with us again. Our pool a great place to getaway even if you're on a business trip, our pool is always available to our guests from 6am-11pm. Thank you for all your compliments regarding our staff and hotel appearance, it's always appreciated. Again thank you... More 

Charlottetown, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2013

Beautiful hotel, great rooms, great service. Nice, shiny and new property with new decor. Rooms were decorated beautifully, nice and spacious, lovely added extras and amenities in room. Little confusing to get to (signs are tiny and hard to find). Front desk staff friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day Allison M, Thank you for such great feedback of our hotel. We're so glad that you noticed all the details that our staff work so hard on, the staff pride themselves on offering our guests with high quality service, down to the smallest details. It's great to hear that you were able to utilize all the extra space... More 

Moncton, Canada
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 15, 2013

Stayed 1 night check in was fast and staff very friendly. Our room was great.Very quiet ,even there was a wedding that night .Breakfast was excellent go early because it gets crowded.Not very far from dartmouth shopping centre.Will stay there again .

Was this review helpful? Yes
BWD M, Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day Varadero79, Thank you for your positive review of our hotel. We are very pleased to hear that our staff were friendly & accommodating. I'm glad to hear you were able to take the time to enjoy our complimentary breakfast. Thank you for you response and we look forward to seeing you again. Charlene More 

Kingston, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 15, 2013

Rooms were very nice.Front desk didnt know if they were coming or going.dont inform guests of hours for breakfast,seemed when you enquired about something you were puting them out.But the rooms were very clean and comfortable.

Was this review helpful? Yes
BWDManager, General Manager at BEST WESTERN PLUS Dartmouth Hotel & Suites, responded to this review

Good Day Linda D Thank you for taking the time to review our hotel. We are certainly happy that you enjoyed your stay and that you found the hotel to be clean and comfortable. I am not sure what happened with communicating the hours of the breakfast but we feel we have our bases covered. We have a sticker on... More 

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