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All 8 Sydney hotels

Holiday Inn Sydney Waterfront

3.0 of 5 Hotel   |   300 Esplanade, Sydney, Nova Scotia B1P 1A7, Canada (Formerly Delta Sydney Hotel)
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77%
Ranked #3 of 8 hotels in Sydney
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
Kristina B Stenungsund, Sweden
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89 people have reviewed this hotel

Traveler rating
    34
    35
    12
    7
    1
See reviews for
22
21
2
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Stenungsund, Sweden
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Staff really showed a first class service during my four day visit. My luggage was late flying in to Sydney and the receptionists did their outmost to try to locate it for me. One of them even went out to the airport to check for it on her way home from work! In comparison to the very poor services... More

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LJHOLIDAYINNSYD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Kristina B, Thank you for reviewing us! Luggage that doesn't arrive with you is always a hastle, especially travelling so far away from home, I'm happy that the front desk agents could help by tracking it down for you. It's so wonderful to hear that we could make your business trip pleasurable from our comfortable beds to enjoying dining... More

Sydney, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

A big help when we were without power or heat at home.Took us in before the check in time thanks to the lady who took my reservation over the phone.We also had a pet come with us and the staff were very nice to him.

Review collected in partnership with this hotel

Was this review helpful? Yes
LJHOLIDAYINNSYD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear lorraine m, Thank you for reviewing us. We are so happy we could accommodate you, your family and of course your precious pooch during the power outage at your home. Thank you for your wonderful compliments and we hope to see you again in the future! Sincerely, Lindsey Joe Manager, social media More

Halifax, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Ease of finding the location and access to the highway made this an easy choice. It is also near restaurants so you could easily walk to them if you chose not to eat at the hotel. Hotel Room Rates were very reasonable.

Review collected in partnership with this hotel

Was this review helpful? Yes
DarcyMD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Robert B, We truly appreciate the excellent review of our property. Our location downtown on the waterfront does allow you to get out of the hotel to explore the local shops and restaurants. We always have market appropriate rates that are sure to meet everyone’s budget. Thank you for staying with us and we look forward to seeing you... More

Dartmouth, Nova Scotia, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 10, 2014

Kelly at the front desk has a warm and friendly personality that sets the mood ffor your stay right from your initial check-in and all of the front desk staff are very accomadating to any of your requirements throughout the course of your stay. Michael in the Crown and Moose hotel bar, offers fabulous customer service, with great insight on... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DarcyMD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Truntry, Thank you for the great comments about Kelly and other members at the front desk who work so hard to ensure a perfect stay. Michael in the Crown and Moose pub is known to many people who frequently return to experience the remarkable service he provides. Thank you for staying with us and we look forward to having... More

Glace Bay, Nova Scotia
1 review
5 of 5 stars Reviewed March 7, 2014 via mobile

My first impression upon entering, the Lobby was clean bright modern and inviting. Sign in and registration was quick and informative. Janice had a welcoming smile a polite disposition as well as answers to all my questions. The hotel has it all location modern clean comfortable rooms and an amazing staff. I will be back to stay and would recommend... More

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DarcyMD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear caper7113, I am thrilled to read such a great review of our hotel. We strive to make every experience a lasting one and I am happy to hear that yours was no exception. Customer service is very important to our business and Janice along with our other amazing staff keep it a high priority. Please thank your son for... More

Toronto, Canada
1 review
5 of 5 stars Reviewed March 6, 2014

I really enjoyed my stay at this hotel.Hotel is completely renovated. It gives feeling of brand new and very clean. The restaurant is second to none. All the staff is very friendly. Harbor view has vow factor. The hotel is at a great location. I had a very comfortable stay and I look forward to return back to this hotel.

Was this review helpful? Yes
DarcyMD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Afsar K, Thank you for your kind words and great review of our property. We are so happy that our recent renovations have been so well accepted by our loyal and new guests. Our view is truly a wow factor along with our harbor location. We look forward to seeing you again and thank you for your business. Sincerely,... More

Truro, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 28, 2014

The hotel is in a great location and the view, if you have a room that faces the harbour, is terriffic. Wireless internet in the room is a plus but watching analog TV on a fairly small LED TV does not add much to the experience. The room is comfortable, clean, quiet and well appointed. The lobby area is very... More

Review collected in partnership with this hotel

Was this review helpful? Yes
DarcyMD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Ron J, Thank you for taking the time to review your experience at our hotel. I am pleased to read that you were happy with your room and enjoyed our newly renovated Saltspray restaurant. Our Crown and Moose pub was not part of the recent renovation but the food and service continue to be among the best in the... More

Dartmouth, Canada
1 review
5 of 5 stars Reviewed February 26, 2014

I am impressed with the reno's completed. Very bright and inviting. Restaurant and staff were amazing. Water side is terrific in the summer. Front entrance is clean. Staff at front desk are also amazing and friendly.

Review collected in partnership with this hotel

Was this review helpful? Yes
LJHOLIDAYINNSYD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Rick080857, Thank you for reviewing us and for your wonderful comments! It's always encouraging to hear when a guest has an all around great stay. We are very pleased to hear all of your positive observations on our restaurant, staff and cleanliness and we would love to welcome you back again soon! Sincerely, Lindsey Joe Manager, social media More

Shediac, Canada
2 reviews
5 of 5 stars Reviewed February 20, 2014

Never been dissapointed when staying at this hotel. Staff is always pleasant and the hotel has been recently been refreshed. They have a bar and restaurant inside the hotel for those nights you don't want to leave the hotel and have a few very good restaurants/bars at walking distance if you want to stay close enough not to have to... More

Review collected in partnership with this hotel

Was this review helpful? Yes
LJHOLIDAYINNSYD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Denis B, Thank you for reviewing us! I'm so happy to hear you continue to be pleased with our service, facilities and our impeccable location! Thank you for your continued patronage and we will be sure to welcome you back again soon. Sincerely, Lindsey Joe Manager, social media More

Whycocomagh, Canada
1 review
5 of 5 stars Reviewed February 15, 2014 via mobile

Tara in the pub was amazing!! Best waitress I have seen in awhile! She helped with all our needs! Was the ABSOLUTE best part of our stay! Rooms were gorgeous front desk was iffy, Angela Made us feel unwanted but Tara and Blaise at the pub were absolutely amazing!!! Out of this world :)

Was this review helpful? Yes
LJHOLIDAYINNSYD, Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Aims0505, Thank you for reviewing us. I'm so glad to hear you enjoyed our beautiful guest rooms and the Crown & Moose Pub! I agree, Tara and Blaise are an amazing part of our team, I can't wait to share your wonderful comments with them and the rest of the staff. I will also pass on your concerns about... More

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Additional Information about Holiday Inn Sydney Waterfront

Also Known As:
Delta Hotel Sydney
Delta Sydney
Sydney Delta
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia
Address: 300 Esplanade, Sydney, Nova Scotia B1P 1A7, Canada (Formerly Delta Sydney Hotel)
Phone Number:
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 hotels in Sydney
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sydney Waterfront 3*
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