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Holiday Inn Sydney Waterfront

3.0 of 5 300 Esplanade, Sydney, Nova Scotia B1P 1A7, Canada (Formerly Delta Sydney Hotel)
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Certificate of Excellence 2014
Holiday Inn Sydney Waterfront
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Holiday Inn Sydney Waterfront
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170 reviews from our community

Traveler rating
    61
    68
    24
    11
    6
See reviews for
38
49
5
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed yesterday NEW

I stayed at this hotel on a Friday evening on a visit to the island. I frequented this hotel when It was a Delta and actually spent my wedding night here 8 years ago. I travel frequently for work, I am a platinum plus member at the Delta and an elite member of most hotel chains in Canada including Best... More 

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Toronto
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I stayed for two nights at the HI in Sydney. It overlooks the Sydney Harbour and even when part of the harbour was frozen, the look was great. The room was great with sufficient charging outlets, towels and toiletries. The only challenge was the air-conditioner with which I had to spend some time to get the heat going. I could... More 

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Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Travelling the World; Thank you for your wonderful review of our hotel, our staff takes great pride in the work they do and truly appreciate when guests take the time to share their experience with the world on the web. We look forward to having you stay with us again when your world adventure brings you back to Cape... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located at the heart of this small City with a wonderful vista over the harbour area and still retains a quiet, relaxing feel. The staff were very friendly and always willing to help. The common areas, hallways and room were clean and well maintained. The beds were comfortable, however, the pillows were hard fibre and detracted from... More 

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Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Sretko; Thank you for your recent long term stay at our hotel, we appreciate you being our guest and the opportunities you have provided to use during your stay. I do apologize to you for the amount of times that your key card do not function properly, I have reviewed your comments with our front desk staff as well... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Stay the night for peace and quiet and was placed a floor directly above the bar and kids screaming in the hallway. Was offered to move but my daughter was already sleeping. I would imagine the staff knew where they placed me. I WAS a loyal customer but will never return.....

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Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear redarmy29; Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. I have sent you a private message to obtain additional detail regarding... More 

Athol, Massachusetts
2 reviews
3 of 5 stars Reviewed 2 weeks ago

Our room was average at best for the $175 we paid in the middle of the winter. I could understand the price if it was full season and/or the hotel was pushing its limits for capacity, but we were there mid week. View from room was beautiful of Harbor- waitstaff in restaurant was slow but nice, food was delicious- a... More 

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Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Molly 4267; Thank you for being our guest and for the opportunities you have presented to us concerning your stay. I do apologize to you for the circumstances of your dining rooms experience and have addressed the concern with the staff involved. We do have a great 55 foot water slide at our hotel for guests to use but... More 

Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights, on our way to Newfoundland, and back in July 2013. On the onward trip, after driving 1,400 kilometers we arrived very late and checked into the hotel just five minutes before the restaurant was closing. However, the waitress at the restaurant was kind enough not to turn us down. We will always remember her for her... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

The room was fantastic. Great view of the waterfront. Very clean. The staff were all fantastic but one guy stood out. Michael, who works in the pub went above and beyond to make sure that you were satisfied with every aspect of your dining experience. This is now my go to spot while in Sydney.

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Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Matthew B; Thank you for being our guest and thank you for your review especially the Great Service provided by Michael, I will share your comments not only with him but the entire staff as well. More 

Somersworth, New Hampshire
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 weeks ago

Maybe I have high expectations but when I check in at a hotel I expect, I don't know, the staff to at least crack a smile or something. The rooms were nice and clean but we happened to be there on NYE with a broken down elevator so we had to walk up and down the stairs a lot. There... More 

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Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Melam M; Thank you for your comments, I have reviewed you comments during our Guest Service agents meeting concerning the check in you received and I do apologize and apologize as well for having one of our elevators out of service on New Years's eve . As we are a Full Service hotel, we do have room packages that... More 

Cape Breton Island, Canada
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 18, 2014

Nice spot on the waterfront, wheelchair friendly, nice wheel in showers. ..lots of room. Staff very friendly and helpful. Nice pub and good food. Would like to see more accessible parking, they did have some but wheelchair accessible parking for van with a lift takes a lot of space. Could use King beds in the rooms

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Hammonds Plains
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed December 12, 2014

I always stay at the HI when I travel to Sydney. The staff is great and ready to help. The hotel is a bit tired but the staff and location make up for that. Once it is renovated it will be the place to stay downtown

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Additional Information about Holiday Inn Sydney Waterfront

Address: 300 Esplanade, Sydney, Nova Scotia B1P 1A7, Canada (Formerly Delta Sydney Hotel)
Phone Number:
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sydney Waterfront 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Delta Hotel Sydney
Delta Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

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