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Holiday Inn Sydney Waterfront

3.0 of 5 300 Esplanade, Sydney, Nova Scotia B1P 1A7, Canada (Formerly Delta Sydney Hotel)
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Certificate of Excellence 2014
Holiday Inn Sydney Waterfront
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Holiday Inn Sydney Waterfront
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175 reviews from our community

Traveler rating
    63
    69
    26
    11
    6
See reviews for
39
49
6
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Sydney, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Great hotel wity beautiful view. Rooms were standard updated holiday inn type rooms. free parking, great restaurant.my room had an absolutely good shower with warm water pressure but made a loud whining noise. I really like the comfortable bed here.

Was this review helpful? Yes 1
Sydney, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

this hotel is excellent. the first time I walked in the hotel, it is luxurious. all of the decorations are shinny, floors are clean and staff in there are high-trained,they are very nice to you and offer different services you want. they give me a very good memory of this restaurant.

Was this review helpful? Yes 1
Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Jusitn Zeng ; Thank you for your wonderful review of our staff and of our hotel, we appreciate you being our guest when you were in Sydney and look forward to you staying with us again. More 

Sydney, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

A few weekends ago the holiday inn held a drag show performance for Valentine’s Day. A few friends and I decided to book a room so we could enjoy the convenience of being close to the event. The staff was very friendly and the room in general was clean and comfortable. My only suggestion is that they turn OFF the... More 

Was this review helpful? Yes
Bangor, Maine
Top Contributor
259 reviews 259 reviews
96 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on business. Room was fantastic and faced the water. Place was quiet and clean and very friendly staff at the front desk. To be sure, this is where I will stay next time I am on business in Sydney.

Was this review helpful? Yes
Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Traveler 06232009; Thank you for your wonderful review of our hotel, we appreciate you taking the time to complete the review of your stay and look forward to seeing you again. More 

Candiac, Canada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff at the reception was nice for the booking. This is an old hotel needing some freshening as far as the corridor colors.... Bad taste of green color..... The carpet in the room had a really suspect red stain near the entrance door, the toilet reservoir had stains on it... and it was 18C (68F) in the room. Took about... More 

Was this review helpful? Yes
Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear GUYGEO; Thank you for taking the time to complete a review of your stay, we value every guests opinion and we use every review to enhance the services and products we can provide to our guests to improve their stay with us. I have reviewed your comments with both our Executive Housekeeper and Maintenance Supervisor concerning the condition of... More 

Toronto
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel on a Friday evening on a visit to the island. I frequented this hotel when It was a Delta and actually spent my wedding night here 8 years ago. I travel frequently for work, I am a platinum plus member at the Delta and an elite member of most hotel chains in Canada including Best... More 

Was this review helpful? Yes 3
Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear City Girl 1980; I was pleased to have spoken with you today concerning your stay. We look forward to having you stay with us again. More 

Toronto
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed for two nights at the HI in Sydney. It overlooks the Sydney Harbour and even when part of the harbour was frozen, the look was great. The room was great with sufficient charging outlets, towels and toiletries. The only challenge was the air-conditioner with which I had to spend some time to get the heat going. I could... More 

Was this review helpful? Yes
Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Travelling the World; Thank you for your wonderful review of our hotel, our staff takes great pride in the work they do and truly appreciate when guests take the time to share their experience with the world on the web. We look forward to having you stay with us again when your world adventure brings you back to Cape... More 

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 24, 2015

The hotel is located at the heart of this small City with a wonderful vista over the harbour area and still retains a quiet, relaxing feel. The staff were very friendly and always willing to help. The common areas, hallways and room were clean and well maintained. The beds were comfortable, however, the pillows were hard fibre and detracted from... More 

Was this review helpful? Yes
Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Sretko; Thank you for your recent long term stay at our hotel, we appreciate you being our guest and the opportunities you have provided to use during your stay. I do apologize to you for the amount of times that your key card do not function properly, I have reviewed your comments with our front desk staff as well... More 

1 review
1 of 5 stars Reviewed January 23, 2015 via mobile

Stay the night for peace and quiet and was placed a floor directly above the bar and kids screaming in the hallway. Was offered to move but my daughter was already sleeping. I would imagine the staff knew where they placed me. I WAS a loyal customer but will never return.....

Was this review helpful? Yes
Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear redarmy29; Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. I have sent you a private message to obtain additional detail regarding... More 

Athol, Massachusetts
2 reviews
3 of 5 stars Reviewed January 13, 2015

Our room was average at best for the $175 we paid in the middle of the winter. I could understand the price if it was full season and/or the hotel was pushing its limits for capacity, but we were there mid week. View from room was beautiful of Harbor- waitstaff in restaurant was slow but nice, food was delicious- a... More 

Was this review helpful? Yes
Cyril M, Front Office Manager at Holiday Inn Sydney Waterfront, responded to this review

Dear Molly 4267; Thank you for being our guest and for the opportunities you have presented to us concerning your stay. I do apologize to you for the circumstances of your dining rooms experience and have addressed the concern with the staff involved. We do have a great 55 foot water slide at our hotel for guests to use but... More 

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Additional Information about Holiday Inn Sydney Waterfront

Address: 300 Esplanade, Sydney, Nova Scotia B1P 1A7, Canada (Formerly Delta Sydney Hotel)
Phone Number:
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Sydney Waterfront 3*
Number of rooms: 152
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Also Known As:
Delta Hotel Sydney
Delta Sydney
Sydney Delta Hotel
Holiday Inn Sydney Waterfront Nova Scotia

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