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Comfort Inn Sydney

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368 Kings Rd., Sydney, Nova Scotia B1S 1A8, Canada
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Comfort Inn Sydney
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Comfort Inn Sydney
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87 reviews from our community

Traveler rating
    19
    33
    26
    4
    5
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21
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cape Breton Island, Canada
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Due to a recent severe and sudden winter storm, we were stranded in Sydney for a day and night and had to quickly arrange accommodation for ourselves plus our 10 weeks old new puppy. To cut a long story short, the Comfort Inn came to our rescue and provided not just impeccably clean rooms and excellent customer service but also... More 

Was this review helpful? Yes 1
Erin S, General Manager at Comfort Inn Sydney, responded to this review

It was truly a pleasure to read your review and I feel as if you summed up our property perfectly.On behalf of the entire team, a sincere thanks for choosing the Comfort Inn . We can't wait to welcome you back on your next trip to Sydney! More 

Halifax, Nova Scotia, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2015

My husband has been staying at this hotel for the past 5years with his job He has been offered to stay at other hotels with the same rate but always declines why ? The reason is comfortable and CLEAN rooms !! The staff are like no other Tina starts his day off with Good Morning and a smile !Carol Kim... More 

Was this review helpful? Yes 1
Erin S, General Manager at Comfort Inn Sydney, responded to this review

I not only appreciate you taking the time to leave a review of our property but for also choosing to stay with us. A warm welcome at all times by the front office team and curteous, helpful service is indeed the basis of guests feeling valued and I am pleased that we are able to make you and your husband... More 

Cape Breton Island, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 19, 2015

Wonderful hotel, and always clean. Great staff, (Marie and Billy) make your feel at home :) the view of the water is nice and very pretty at sunset. And logging in to the wifi, is easy and great for keeping in touch.

Was this review helpful? Yes 1
Erin S, General Manager at Comfort Inn Sydney, responded to this review

What a wonderful review! Not only are we fortunate to have great staff members like Marie and Billy but we are also fortunate to have guests that are willing to spread the wor about their great stay's. We hope to welcome you back soon! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

I stayed 2 night at this hotel,and will sure to come back.one of the cleanest hotel I stayed in.the staff is very friendly breakfast was great cheese omelets and bacon the staff mack you feel at home when your not.I will be back! Thanks for a great stay.

Was this review helpful? Yes 1
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Not only are we thankful for your loyal patronage but also for your kind review you shared on Trip Advisor. I am pleased that you enjoyed the warmth and graciousness of all staff members and that the room cleanliness and new hot breakfast were to your complete satisfaction. I will be happy to pass on your positive comments to all... More 

Glace Bay, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

My Girlfriend and I stayed here for New Years, we were impressed by the level of service we recieved from check in to check out and your breakfast attendant is top-notch. We were impressed with the renovations, the last time we stayed at a comfort it was un-renovated. The renovations are Great! This was a short trip at a lovely... More 

Was this review helpful? Yes 1
Erin S, General Manager at Comfort Inn Sydney, responded to this review

Thank you for taking the time to fill out this online review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Toronto, Canada
1 review
2 of 5 stars Reviewed December 23, 2014

i stayed at your hotel and i had alot of luggage wasnt bad enough that there was no elevator but there was a car parked in the main entrance from the time i got there until at least midnight. we arrived to the hotel at aprox 5pm. the lady at the front desk was too busy doing something behind there... More 

Was this review helpful? Yes
Erin S, Manager at Comfort Inn Sydney, responded to this review

Thank you for taking the time to complete this online review regarding your recent stay at Comfort Inn Sydney. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the level of customer service you recieved on your recent visit. I have shared your feedback with our team to ensure we handle these types... More 

Halifax, Nova Scotia, Canada
1 review
5 of 5 stars Reviewed December 17, 2014

very nice n clean place good breakfast very friendly staff and very helpful ! lots of parking free news paper beds were very comfortable , nice and quiet the staff even showed us how to get our phone to pair up to internet

Was this review helpful? Yes
Erin S, Manager at Comfort Inn Sydney, responded to this review

Thank you for taking the time to complete this review of our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Nova Scotia, Canada
2 reviews
1 of 5 stars Reviewed December 6, 2014

Currently sitting in their parking lot 6-Dec-2014. 09:55hrs Atlantic. Tried to check out. Stood at front clerk's desk for 15 min (estimated). No staff. Dropped room keys (electronic cards) on front clerk's keyboard and left. Unable to take advantage of breakfast, place was over-run. Signed Room 103.

Was this review helpful? Yes
Erin S, Manager at Comfort Inn Sydney, responded to this review

Thank you for taking the time to review our hotel online. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I... More 

Corner Brook, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 21, 2014

Stayed one night in August 2014 while waiting to return to NL on Marine Atlantic ferry. Access to the small parking lot is a bit tricky, especially on the dark rainy night we arrived (with a pop-up camper in tow). Had a drive-up room. Appears room was recently renovated and all clean and comfortable. Staff person was quite friendly and... More 

Was this review helpful? Yes 1
Erin S, Manager at Comfort Inn Sydney, responded to this review

Thank you for taking the time to complete this review regarding your stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review serves as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.... More 

Orlando
Contributor
19 reviews 19 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 19, 2014

There is no elevator in this hotel. The rooms were clean, and the beds were comfortable. The continental breakfast was good, with lots of choices. Probably would not stay here again because there is no elevator and had to lug the luggage up the stairs. Also the room options are 1 Queen, and 2 twin beds. We were looking for... More 

Was this review helpful? Yes 1
Erin S, General Manager at Comfort Inn Sydney, responded to this review

As General Manager , guests comments are invaluable to me. I am pleased that you found our property clean and comfortable, and that you enjoyed our new Hot Breakfast that we offer. If you return to Sydney we hope you will once again choose to stay at the Comfort Inn. More 

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