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All 7 Sydney hotels

Comfort Inn Sydney

2.0 of 5 Hotel   |   368 Kings Rd., Sydney, Nova Scotia B1S 1A8, Canada
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Ranked #6 of 7 Hotels in Sydney
A recent review
4 of 5 stars Reviewed August 25, 2014
Anina S Toronto, Canada
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76 reviews from our community

Traveler rating
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    31
    25
    3
    4
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17
29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 25, 2014

We used this hotel all the time every time we go and visit some family in the east coast. This year the hotel was renovated and updated. The hotel is an average hotel, clean staff are friendly and closed to downtown Sydney.

Was this review helpful? Yes 2
Carrie C, Manager at Comfort Inn Sydney, responded to this review

It is very much appreciated that you took the time to share your experience on Trip Advisor so that others can be assured of the level of service they will receive when they visit our hotel. We are proud to be your hotel of choice in Sydney and look forward to welcoming you back! More

Lethbridge
Top Contributor
61 reviews 61 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 19, 2014

Upon arrival we asked for and received a ground floor unit. The desk staff were great both checking in and checking out. They gave good directions and suggestions for dinner spots. The only thing I would like to see changed is the desk chair. The chair was not great for sitting at the desk and using a computer. It would... More

Was this review helpful? Yes 2
Carrie C, Manager at Comfort Inn Sydney, responded to this review

We sincerely appreciate your feedback, as it provides us with the information needed to improve on the services for our guests. I am pleased that the Front desk staff were able to help you with directions and provided you with exceptional service, it is what we strive for here at the Sydney Comfort Inn. We hope to have the opportunity... More

Halifax, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 8, 2014

I wrote a review on this hotel prior to their renovations and I was pleased then as well, Now with their renovations its just another reason to stay. This is a budget hotel that is not cheaply done. The renovations we tasteful and very well done and look great. I will be honest I don't choose a hotel for it's... More

Was this review helpful? Yes 1
Carrie C, Manager at Comfort Inn Sydney, responded to this review

It is a pleasure to host you as our guest! It is very much appreciated that you took the time to share your experience on Trip Advisor so that others can be assured of the level of service they will receive when they visit our hotel. I am pleased that you enjoyed the warmth and graciousness of all staff members... More

Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 6, 2014

Twas a allright stay the no fridge and microwave was a pain.at least have one to use in lobby and have a big hotel fridge to use also without having to hassle staff clean n comfortable tho.the staff was friendly and the breakfast was good. Allways trust a comfortinn

Was this review helpful? Yes 1
Carrie C, Manager at Comfort Inn Sydney, responded to this review

Not only are we thankful for your loyal patronage but also for your kind review you shared on Trip Advisor. On behalf of the entire team our sincere thanks for choosing the Comfort Inn Sydney. We look forward to providing the same level of service on your next visit! More

Ottawa
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 5, 2014

Stayed here for a couple days. Overall the staff are very friendly, the room is clean and comfortable. Found the breakfast to be good! Cons: the room and corridor smelt of cigerrette smoke, eventhough the hotel claims to be smoke free.

Was this review helpful? Yes 1
Carrie C, Manager at Comfort Inn Sydney, responded to this review

We appreciate the opportunity to understand our area's in need of improvement but also thank you for sharing the positive aspects of your stay. We value all comments from guest's in an effort to constantly improve our service and product. We look forward to having you stay with us again! More

Antigonish, Canada
Top Contributor
93 reviews 93 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 4, 2014

Got a great price on our double room with breakfast. Our lower floor room had not been renovated yet and was ready for some attention but all worked well and it was clean. Hotel was close by taxi to Center 200 and the breakfast in the morning was ok but I was hoping for a few more choices! I would... More

Was this review helpful? Yes 1
Carrie C, Manager at Comfort Inn Sydney, responded to this review

I would like to thank you for taking the time to share your experience of the Comfort Inn Sydney on Trip Advisor. It appears we are doing something's well, and your comments will help us improve the other areas. All of our guest rooms have been fully renovated as well as our lobby and breakfast area. We hope to see... More

Belleville, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 25, 2014

The rooms in this hotel were clean and the staff very friendly and accommodating. We accidentally booked the hotel on the wrong night but they had a room available for us. They also accept pets which is great. The pool/sauna/hot tub area was also great and clean. Breakfast had a good variety and was tasty.

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Kitchener
Top Contributor
55 reviews 55 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed July 22, 2014

We recently stayed at this hotel on a one night stop over. The lady at the front desk was very friendly and allowed us to see the room we would be staying in before we made up our minds (we hadn't booked a head). The room was small but clean and comfortable. We asked for a cot for one of... More

Was this review helpful? Yes 1
Carrie C, General Manager at Comfort Inn Sydney, responded to this review

Dear GwenKitchener, Thank you for taking the time to write a review for our hotel. We very much appreciate and value your feedback and will share it with our team. Your positive feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More

West Bend, Wisconsin
Top Contributor
86 reviews 86 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed July 17, 2014 via mobile

We stayed for two nights in July. A decent hotel, hot breakfast is included. Comfy beds, wireless is fairly reliable. But we had to have three different sets of key cards made for us because they kept failing. Very frustrating.

Was this review helpful? Yes 1
Carrie C, General Manager at Comfort Inn Sydney, responded to this review

Dear R26_C, Thank you for taking the time to write a review for our property. We certainly appreciate your hoensty and sincerely apologize for your inconvenient experience with our room keys. The keys tend to de-magnetize when they come in contact with items such as cell phones or magnets on purses. We hope that this issue didn't ruin your stay.... More

New Orleans, Louisiana
Top Contributor
143 reviews 143 reviews
55 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed July 15, 2014

The hotel offers convenient parking outside one’s room for those on the ground floor, which makes unloading and loading much easier. The room was fairly large with a queen bed, sofa, and desk and desk chair. All the furniture was quite nice. It appeared that the room had recently been renovated. The only limitation was that there was only one... More

Was this review helpful? Yes 2
Carrie C, General Manager at Comfort Inn Sydney, responded to this review

Dear CHF_NOLA, Thank you for your review of Comfort Inn Sydney. Our property has been recently renovated to provide an improved guest experience. We apologize that you found the automatic bathroom light to be an inconvenience. We appreciate your honest and thorough review of the guest rooms, as we are constantly seeking ways to improve to better serve you. Please... More

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Additional Information about Comfort Inn Sydney

Address: 368 Kings Rd., Sydney, Nova Scotia B1S 1A8, Canada
Phone Number:
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Sydney 2*
Number of rooms: 61
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Also Known As:
Comfort Inn - Sydney Hotel Sydney
Sydney Comfort Inn
Comfort Inn Sydney Nova Scotia

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