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All 7 Sydney hotels

Comfort Inn Sydney

2.0 of 5 Hotel   |   368 Kings Rd., Sydney, Nova Scotia B1S 1A8, Canada
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Comfort Inn Sydney
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Ranked #7 of 7 hotels in Sydney
A recent review
4 of 5 stars reviewed 4 days ago
GwenKitchener Kitchener
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69 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • French first
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English first
Top Contributor
52 reviews 52 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed at this hotel on a one night stop over. The lady at the front desk was very friendly and allowed us to see the room we would be staying in before we made up our minds (we hadn't booked a head). The room was small but clean and comfortable. We asked for a cot for one of... More

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West Bend, Wisconsin
Top Contributor
77 reviews 77 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights in July. A decent hotel, hot breakfast is included. Comfy beds, wireless is fairly reliable. But we had to have three different sets of key cards made for us because they kept failing. Very frustrating.

Was this review helpful? Yes
Carrie C, General Manager at Comfort Inn Sydney, responded to this review

Dear R26_C, Thank you for taking the time to write a review for our property. We certainly appreciate your hoensty and sincerely apologize for your inconvenient experience with our room keys. The keys tend to de-magnetize when they come in contact with items such as cell phones or magnets on purses. We hope that this issue didn't ruin your stay.... More

New Orleans, Louisiana
Top Contributor
143 reviews 143 reviews
55 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel offers convenient parking outside one’s room for those on the ground floor, which makes unloading and loading much easier. The room was fairly large with a queen bed, sofa, and desk and desk chair. All the furniture was quite nice. It appeared that the room had recently been renovated. The only limitation was that there was only one... More

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Carrie C, General Manager at Comfort Inn Sydney, responded to this review

Dear CHF_NOLA, Thank you for your review of Comfort Inn Sydney. Our property has been recently renovated to provide an improved guest experience. We apologize that you found the automatic bathroom light to be an inconvenience. We appreciate your honest and thorough review of the guest rooms, as we are constantly seeking ways to improve to better serve you. Please... More

Senior Contributor
26 reviews 26 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms were clean but fairly small. We had four people in a room and there was minimal room for our luggage. The lobby area is recently renovated and some aspects of the room may have been, too. However, it has the feeling of a motel from the 70's. We were on the main floor. There was free wifi, but... More

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Carrie C, General Manager at Comfort Inn Sydney, responded to this review

Dear Beancounter4, Thank you for your review of our newly renovated property. We hope you enjoyed your stay with The Comfort Inn Sydney. Thank you for noting the issues with wifi, as we are constantly working to improve the guest experience. We apologize that you had experienced diffifculty accessing this service. Kind regards and best wishes to enjoy your summer. More

Dartmouth, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here in late September, 2013 and everything was great! Friendly staff, fast and easy check in and check out. Comfy beds, very clean room. Would definitely stay here again if I'm ever back in Sydney.

Was this review helpful? Yes 1
Carrie C, General Manager at Comfort Inn Sydney, responded to this review

Dear justin_laing, Thank you for your review for our property! Our property has recently been renovated to better serve our guests. Comfort Inn now offers, included in your rate, an upgraded hot breakfast, free wifi and upgraded rooms to better meet your needs. We also have a Shades of Summer promotion on until September 2014. We hope to see you... More

Halifax, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 7, 2014

This site is under construction, stay away until renovations are complete. Had to call front desk at 10pm to have work crews stop renovating the room next to mine. Front desk was not impressed that I called to complain at 10pm. What, should I have called sooner? I thought I was more than reasonable waiting till 10pm on a Sat.!

Was this review helpful? Yes 2
Carrie C, General Manager at Comfort Inn Sydney, responded to this review

Dear Hunter_V, Thank you for your response. We certainly apologize for your unpleasant experience during our recent renovations. This is not our standard for guest service, and we are terribly sorry to have inconvenienced you and your family. Please contact me directly, as I would like to offer you a complimentary voucher to stay with our property in Sydney again,... More

Mississauga, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed May 28, 2014

The hotel is not the newest but as we have come to expect from.Comfort Inns, they are always well maintained and very very clean and neat. Service is tops. Beats the Hiltons and Sheratons we have frequented. Arriving late at night and very tired, the kindness of the staff was incredible. We sat in the lobby and settled with some... More

Was this review helpful? Yes 1
Erin S, Manager at Comfort Inn Sydney, responded to this review

Dear R_26C, It is of course rewarding for the team of Comfort Inn Sydney to learn that you have thoroughly enjoyed your stay with us. We make every possible effort to provide our guests with a memorable experience and it is always a pleasure to read we have created unforgettable memories. Please do come back and enjoy our newly renovated... More

Bridgewater, Canada
1 review
1 of 5 stars Reviewed April 28, 2014

This was the worst hotel i have ever had the unfortunate experience to stay in. The rooms were extremly dirty.My bathroom certainly wasn't cleaned before check in. My shower had obviously used soap in it as well as a half a bottle of shampoo. The beds were filthy and needed clean sheets. As for the staff, I tripped and fell... More

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Barb L, General Manager at Comfort Inn Sydney, responded to this review

Thank you for sharing the challenges that you unfortunately had to experience during your stay, and for which I would like to apologize. We do respect your opinion and are distressed that the cleanliness of your room was not to your satisfaction. The level of cleaning you experienced was clearly not in keeping with the high standards we strive to... More

Moncton, Canada
Top Contributor
86 reviews 86 reviews
30 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 24, 2014

Another typical Choice Properties, but missing some outdoor charm. I am very much looking forward to the renovations, it is high time. The room I had was big, but loud mechanical and other noises made for a tough sleep. I also found the heater unit hard to regulate: it got very hot very quick on the lowest settings, but the... More

Was this review helpful? Yes
Barb L, General Manager at Comfort Inn Sydney, responded to this review

First I would like to thank you for using TripAdvisor. It is guest feedback that encourages us to improve in areas that did not meet and exceed expectations. All hotels from time to time need to upgrade their furnishings and ownership is in the process of addressing this issue. As we prepare for renovations to being on May 5th 2014,... More

Windsor, Canada
Top Contributor
211 reviews 211 reviews
21 hotel reviews
128 helpful votes 128 helpful votes
2 of 5 stars Reviewed December 21, 2013

Basic low to mid range motel room with most things included. This place seems a bit dated for it's age and does not give off a warm welcoming feeling. The staff is pleasant and accommodating, as you would expect from the average Caper, as they are some of the warmest people there are. The food is well below par and... More

Was this review helpful? Yes
Barb L, General Manager at Comfort Inn Sydney, responded to this review

Thank you for review on your recent stay at the Comfort Inn. We do take all reviews seriously and we only want good experiences for our guests. We are happy to announce that we will be undergoing full renovations in 2014. We hope you will return to see our new product again soon. More

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Additional Information about Comfort Inn Sydney

Address: 368 Kings Rd., Sydney, Nova Scotia B1S 1A8, Canada
Phone Number:
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Sydney 2*
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Also Known As:
Comfort Inn - Sydney Hotel Sydney
Sydney Comfort Inn
Comfort Inn Sydney Nova Scotia

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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn Sydney, Nova Scotia is now All New Just for You. Newly-Renovated Guest Rooms and Lobby, Free Hot Breakfast, and now 100% Non-Smoking. Comfort Inn Sydney is the place to stay for your day trips to the Cabot Trail, the Cape Breton Highlands or Fortress of Louisbourg. We are centrally located minutes from historic downtown Sydney and our friendly staff is always available to provide your home away from home. Our 60 newly renovated guest rooms are fully equipped with free WiFi, 32" LCD TV's, coffee makers, irons and hair dryers. Enjoy our Complimentry hot breakfast as the perfect start to your day of touring beautiful Cape Breton Island. ... more   less 
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