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All 7 Sydney hotels

Hearthstone Inn Sydney

2.5 of 5 Hotel   |   560 Kings Road, Sydney, Nova Scotia B1S 1B8, Canada
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Hearthstone Inn Sydney
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Ranked #7 of 7 Hotels in Sydney
A recent review
3 of 5 stars reviewed 2 weeks ago
Chris C Durant, Oklahoma
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99 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Durant, Oklahoma
Contributor
18 reviews 18 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Marginal facility. Formerly Quality Inn. Nice amenities but poor maintenance. Breaker to bathroom outlet tripped and clerk immediately knew what the problem was. Why not get it fixed? Tub drain was broken so tub would not drain. Wifi was good and solid. Breakfast served in hotel restaurant so there was plenty of room and real places and silverware. Tasty and... More

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Leamington, Canada
Top Contributor
313 reviews 313 reviews
33 hotel reviews
114 helpful votes 114 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Got a little sidetracked in Sydney, Nova Scotia and decided to grab the closest motel/hotel and checked out our onboard GPS and we were informed that a Quality Inn was close at hand so we decided to go there. Only it turned out to have been sold and the new name was Hearthstone Inn Sydney. Our first impression was that... More

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Hearthstone Inn S, General Manager at Hearthstone Inn Sydney, responded to this review

Good day Jim H. Thank you for taking the time to share your experience. I have spoke to both our housekeeping and maintenance department and had the issues you spoke of looked into and corrected. The property is working hard to ensure our guests receive the quality they deserve when staying with us. The ownership had changed from Quality Inn... More

nova scotia,canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 5, 2014

We had always stayed at this hotel when it was quality inn and were very pleased.,however our last stay on June 27th was a big dissapointment .The quality inn used to have a nice restaurant and we always had a very nice dinner there so this time we even invited friends to join us . The dining room was not... More

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Conception Bay South, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 14, 2014

The service was good however rooms were needing updating. After 20 attempts we finally got key card to open door. This happened with each entry to room. TV had poor reception and worked intermittently. Carpet was awful and dirty looking. We wouldn't take our shoes off. Bathroom was worst part. Tub was obviously not cleaned from last occupant. Hair and... More

Was this review helpful? Yes 2
Hearthstone Inn S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear Krista, Here at the Hearthstone Inn we strive to satisfy every guest. I am extremely disappointed in hearing about your stay with us. I want you to know that your opinion counts and that we have made many improvements in the short time since your stay. The complimentary breakfast now includes a beverage and the hotel started renovations. Management... More

Blind River, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 7, 2014

We stayed here for 3 days in latter June and early July. Nice rooms...nice staff. No complaints there BUT, after all my years staying in hotels that offer breakfasts in the rate, this is the ONLY place where the beverages are NOT included. We had to pay for coffee!!!! I could not believe it! As far as I am concerned,... More

Was this review helpful? Yes 2
Hearthstone Inn S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear valued guest, Thank you for taking the time to share your thoughts with us. We know that without the opinions of our guests we could not ensure great customer service. We will take your suggestions in consideration when revamping our menus and complimentary services to our guests. I have also shared your thoughts with my management team and ownership... More

Sydney, Australia
Top Contributor
226 reviews 226 reviews
44 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed July 6, 2014

The staff at this hotel are friendly and helpful. The room was spacious and very clean, the bed was extremely comfortable. There is a guest laundry and the complimentary wifi works well. There is plenty of parking for the car. There is a complimentary breakfast, but be aware that drinks and tip are not complimentary. The food in Reilly's lounge... More

Was this review helpful? Yes 2
Truro, Canada
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 4, 2014

Excellent staff were there to help out with even the simplest of questions. Would have avoided the pool even if there was time to visit it. However, clean room and simple layout with breakfast that was served quick and made it worth the stay for the semi-reasonable price.

Was this review helpful? Yes 1
Nova Scotia, Canada
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 2, 2014

Only stayed one night, so can't say much for the facilities. It was a good place to drop for the night and leave in the morning. Staff were very friendly and the breakfast was served quickly and tasted wonderful which made for a great start to the day. Plenty of food options nearby and a good centre base for many... More

Was this review helpful? Yes 1
Guysborough, Canada
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 18, 2014

The room was clean , bed was excellent . The staff were very friendly ! The price was great ! The pool was nice and clean ! I was surprised to find kids around 10 or 11 unsupervised there ! I left because with no parents they were acting like kids do ! The free breakfast was great , my... More

Was this review helpful? Yes 1
Halifax, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2014

The friendly staff and the newly renovated lobby/restaurant are very inviting and welcoming. The rooms are clean and well decorated, the bedding and curtains are all new and fresh. I had one of the best nights sleep that I ever had as the bed was one of the most comfortable beds I have slept in. I will certainly being staying... More

Was this review helpful? Yes 1
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Additional Information about Hearthstone Inn Sydney

Address: 560 Kings Road, Sydney, Nova Scotia B1S 1B8, Canada
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hearthstone Inn Sydney 2.5*
Number of rooms: 70
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Also Known As:
Quality Inn - Sydney Hotel Sydney
Sydney Quality Inn
Hearthstone Inn Sydney Nova Scotia

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