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All 7 Sydney hotels

Hearthstone Inn Sydney

2.5 of 5 Hotel   |   560 Kings Road, Sydney, Nova Scotia B1S 1B8, Canada
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Ranked #7 of 7 hotels in Sydney
A recent review
3 of 5 stars Reviewed July 7, 2014
Glen A Blind River, Canada
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97 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
nova scotia,canada
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had always stayed at this hotel when it was quality inn and were very pleased.,however our last stay on June 27th was a big dissapointment .The quality inn used to have a nice restaurant and we always had a very nice dinner there so this time we even invited friends to join us . The dining room was not... More

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Conception Bay South, Canada
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 14, 2014

The service was good however rooms were needing updating. After 20 attempts we finally got key card to open door. This happened with each entry to room. TV had poor reception and worked intermittently. Carpet was awful and dirty looking. We wouldn't take our shoes off. Bathroom was worst part. Tub was obviously not cleaned from last occupant. Hair and... More

Was this review helpful? Yes 1
Hearthstone Inn S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear Krista, Here at the Hearthstone Inn we strive to satisfy every guest. I am extremely disappointed in hearing about your stay with us. I want you to know that your opinion counts and that we have made many improvements in the short time since your stay. The complimentary breakfast now includes a beverage and the hotel started renovations. Management... More

Blind River, Canada
12 reviews 12 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 7, 2014

We stayed here for 3 days in latter June and early July. Nice rooms...nice staff. No complaints there BUT, after all my years staying in hotels that offer breakfasts in the rate, this is the ONLY place where the beverages are NOT included. We had to pay for coffee!!!! I could not believe it! As far as I am concerned,... More

Was this review helpful? Yes 2
Hearthstone Inn S, General Manager at Hearthstone Inn Sydney, responded to this review

Dear valued guest, Thank you for taking the time to share your thoughts with us. We know that without the opinions of our guests we could not ensure great customer service. We will take your suggestions in consideration when revamping our menus and complimentary services to our guests. I have also shared your thoughts with my management team and ownership... More

Sydney, Australia
Top Contributor
226 reviews 226 reviews
44 hotel reviews
141 helpful votes 141 helpful votes
4 of 5 stars Reviewed July 6, 2014

The staff at this hotel are friendly and helpful. The room was spacious and very clean, the bed was extremely comfortable. There is a guest laundry and the complimentary wifi works well. There is plenty of parking for the car. There is a complimentary breakfast, but be aware that drinks and tip are not complimentary. The food in Reilly's lounge... More

Was this review helpful? Yes 2
Truro, Canada
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 4, 2014

Excellent staff were there to help out with even the simplest of questions. Would have avoided the pool even if there was time to visit it. However, clean room and simple layout with breakfast that was served quick and made it worth the stay for the semi-reasonable price.

Was this review helpful? Yes 1
Nova Scotia, Canada
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 2, 2014

Only stayed one night, so can't say much for the facilities. It was a good place to drop for the night and leave in the morning. Staff were very friendly and the breakfast was served quickly and tasted wonderful which made for a great start to the day. Plenty of food options nearby and a good centre base for many... More

Was this review helpful? Yes 1
Guysborough, Canada
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 18, 2014

The room was clean , bed was excellent . The staff were very friendly ! The price was great ! The pool was nice and clean ! I was surprised to find kids around 10 or 11 unsupervised there ! I left because with no parents they were acting like kids do ! The free breakfast was great , my... More

Was this review helpful? Yes 1
Halifax, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2014

The friendly staff and the newly renovated lobby/restaurant are very inviting and welcoming. The rooms are clean and well decorated, the bedding and curtains are all new and fresh. I had one of the best nights sleep that I ever had as the bed was one of the most comfortable beds I have slept in. I will certainly being staying... More

Was this review helpful? Yes 1
Calgary, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2013

I recently stayed at the Quality Inn in Sydney. My company had work in the area and they were able to accommodate my crew and I .All together there were 30 of us staying there. All staff were friendly and the food was great. The rooms were very comfortable and clean. I would recommend this Hotel to anyone. Thanks again... More

Was this review helpful? Yes 2
Cape Breton Island, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2013

As frequent guests of Quality Inn on Kings RD, my self and my husband always choose to return to this location for a number of reasons.From the Housekeeping Ladies to Kitchen/Dining Rm staff to the Front Desk Staff and off course I can't forget to mention the AMAZING MANAGER(TREVOR).All of the above go that extra mile to make you feel... More

Was this review helpful? Yes 2
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Additional Information about Hearthstone Inn Sydney

Address: 560 Kings Road, Sydney, Nova Scotia B1S 1B8, Canada
Location: Canada > Nova Scotia > Cape Breton Island > Sydney
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hearthstone Inn Sydney 2.5*
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Also Known As:
Quality Inn - Sydney Hotel Sydney
Sydney Quality Inn
Hearthstone Inn Sydney Nova Scotia

14 photos of this hotel

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Dining (1)
Room/suite (2)
Pool/beach area (2)
Other (2)

Management photos: Courtesy of the property manager

All management photos (8)
Room/suite (2)
Dining (2)
Pool/beach area (1)
Hotel & grounds (1)
Other (2)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Located adjacent to Sydney Harbour on Kings Road in Sydney Nova Scotia, the Hearthstone Inn Sydney is ideally located only minutes from the shopping and dining of Downtown, Sydney's Centre 200 Sports and Entertainment Complex, Casino Nova Scotia, the Membertu Trade and Convention Centre, and ten minutes of four Golf courses, and a knowledgeable staff to assist our guests in planning day-trips to Cape Breton Island's key tourism destinations, including The Cabot Trail, Fortress Louisburg, Baddeck; and summertime activities/adventures including Two Rivers Wildlife Park, Whale Watching, Kayaking, and renown golfing experiences at the Highland Links and Dundee Resorts; the Hearthstone Inn Sydney is not only what our corporate and leisure guests need us to be, but we are where they need us to be as well. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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