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All 20 St. John's hotels

Holiday Inn St. Johns

3.0 of 5 Hotel   |   180 Portugal Cove Rd., St. John's, Newfoundland and Labrador A1B 2N2, Canada
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Ranked #16 of 20 hotels in St. John's
A recent review
4 of 5 stars reviewed yesterday
Linda P Toronto
  • Overview
  • Reviews (99)
  • Photos (26)
  • Amenities
  • Room tips (18)
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99 people have reviewed this hotel

Traveler rating
    13
    32
    33
    18
    3
See reviews for
19
24
13
43
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Toronto
2 reviews
4 of 5 stars Reviewed yesterday NEW

When we first checked in, the room we got was disappointing. My first reaction was "I guess we got what we paid for." (we did Priceline since St. John's was surprisingly expensive to us). The top sheet was dirty and had a few hairs on it. The room was an accessible one which was odd because we didn't request one.... More

Was this review helpful? Yes 1
London, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

This hotel is surprisingly outdated. Staff not very helpful. I was so disappointed, that I decided to kick around the Baccalieu Trail instead of going back. Main floor room smelled musty, lamp didn't work. Pluses are TV widescreen with local cable; real glasses and coffee cups! Great balcony overlooking Kent's Pond.

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Norman V, Manager at Holiday Inn St. Johns, responded to this review

Dear Wanita H; We appreciate your comments pertaiing to your most recent stay. We are disappointed to hear that you did not enjoy your stay with us. Revnovations are in a cicular cycle and we look forward to our next round of renovations for our guests. We are glad to hear you enjoyed the 32" flat screen TV's, coffee stations... More

Halifax, Canada
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The room was clean enough-short of missing a top sheet on a bed, and the staff friendly but connecting to the internet to complete work was about impossible, if I was able to connect the signal would be lost. When checking in I inquired if they were busy, "No." was the reply. My room was adjacent to the vending machines... More

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Norman V, Manager at Holiday Inn St. Johns, responded to this review

Dear Kelly Hazel R: Thank you for your comments pertaining to your recent visit. We are disappointed to hear that you did not thoroughly enjoy your visit with us. It was unfortunate you experienced internet connectivity issues. After further investigating, we had found a componet of our system was down and had to be replaced with another unit. This unit... More

Vancouver, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed here for a night, and it was a great choice. It’s a clean and nice hotel. It’s only 5 minutes to the airport and about 10-15 minutes from downtown St. Johns. The service staffs are really there to please. We had left over food that we wanted to microwave, so I called front desk to ask if... More

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Bluerose 979: Thank you for your comments, as they are always appreciated. We are glad you enjoyed your stay at Holiday Inn St. John's and found the location convienient, the accomodations clean and to your liking. Also pleased to hear our Team could assist you by delivering a microwave to your room. As to the "red" light in the... More

Halifax
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

So we booked this hotel online before coming. We had no expectations until I went on the website. The website said there was a pool, wifi, etc. When we arrived and were checking in the clerk told us "So, you guys know our pool is under construction..?" .... had I have known that probably wouldn't have brought my bathing suit...waste... More

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Norman V, Manager at Holiday Inn St. Johns, responded to this review

Dear VictoriaJL: We are very sorry to hear of your disappointment with your recent reservations. We strive to provide as much communication of events on the property pertaining to renovations. We had this information on our own Brand Website at IHG.com but I am not sure which site you would have used to book your accomodations. I have since requested... More

Woodstock, Canada
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was in St Johns for business for a couple of days. Arrived before 9 am and asked if I could get a early check in and they took care of my request immediately. Had a parcel coming in by UPS as well and they notified me as soon as it arrived and checked with me later to ensure that I... More

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Norman V, Manager at Holiday Inn St. Johns, responded to this review

Dear Riverpub94.ca Thank you for your comments, they are always appreciated. We are glad you enjoyed your stay and that we were able to meet your request of an early checkin. Thank you once again and we look forward to your next visit. Regards More

St. John's, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 4 weeks ago

I went there last night to visit my sister and go for a swim in the outdoor pool but when we asked the receptionist she said it wasn't opened yet because it's seasonal? What season do you open it for? Summer officially started last week. Then she said well you know Newfoundland weather?? The last 2 summers have been amazing... More

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IHGCare, Guest Relations Manager at Holiday Inn St. Johns, responded to this review

Dear onannday, Thank you for taking the time to provide feedback on your stay. It is unfortunate the pool policies prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed 7 nights...the room was regularly cleaned..the restaurant "East side Mario" was awesome..the only complaint would be about the wifi.. the network was poor in my room for couple of days...may be because my room was at the end of the corridor..

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St. John's, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 7, 2014

Overall great stay. Lots of free parking, free wi fi was appreciated, loved East Side Mario's restaurant and the half price appetizers. They always provide consistent friendly service. Appreciate that pets are permitted as well.

Was this review helpful? Yes
Norman V, Public Relations Manager at Holiday Inn St. Johns, responded to this review

Dear Traveller: Thank you for your comments as they are always appreciated. We are glad to hear you enjoyed your stay and we look forward to your next visit. More

Conception Bay South, Canada
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 18, 2014

Clean. Price is good. 5min drive from airport. There is shopping in walking distance but the bigger malls are 10min drive. Restaurant's are close by, but Eastside Mario's in the hotel is really good. Close to walking trails, 10-15min drive from downtown St. John's, Signal Hill and Mile one centre.

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Cindy S. Thank you for your comments, they are always appreicated. We are glad you enjoyed your stay with us and the surrounding area, along with East Side Mario's on site. We look forward to your next visit. Regards Norman V. More

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Additional Information about Holiday Inn St. Johns

Address: 180 Portugal Cove Rd., St. John's, Newfoundland and Labrador A1B 2N2, Canada
Phone Number:
Location: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn St. Johns 3*
Reservation Options:
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Also Known As:
Holiday Inn St. Johns Hotel St. John`s
Holiday Inn St. John's
St. John's Holiday Inn
Holiday Inn St. Johns Newfoundland, Canada

26 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (5)
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Hotel & grounds (9)
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Dining (5)
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Pool/beach area (1)
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Other (7)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn St. John's Government Centre Hotel The Holiday Inn hotel in St. John's, Newfoundland, is proud to be a two-time winner of the Holiday Inn Quality Excellence Award. We offer friendly, professional service. Hotel is located just minutes from St. John's International Airport (YYT), downtown St. John's, provincial and federal government offices. Business travelers appreciate our central location. Our hotel is also in close proximity to education centres such as Memorial University of Newfoundland, Marine Institute and the College of the North Atlantic, as well as the Health Sciences Centre, Janeway Children's Hospital and the retail district of St. John's. Our hotel features a boardroom and 11 meeting rooms with A/V equipment and catering services to help your event run smoothly. We proudly offer a family-friendly atmosphere ideally located near beautiful Pippy Park, the Fluvarium, five golf courses, Aquarena and many more attractions in St. John's. Our hotel offers suites designed with families in mind, and kids under 12 eat free at Eastside Mario's, our on-site restaurant, when accompanied by an adult (max. 4 children/adult). With amenities like hotel-wide free high-speed internet access (wireless and hardwired), a fitness centre, a business centre, outdoor pool, rooms with balconies and drive-up entrances and much more, you'll want to make our St. John's hotel your home away from home in Newfoundland. ... more   less 
Number of rooms
252

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