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All 20 St. John's hotels

Holiday Inn St. Johns

3.0 of 5 Hotel   |   180 Portugal Cove Rd., St. John's, Newfoundland and Labrador A1B 2N2, Canada
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Ranked #16 of 20 Hotels in St. John's
A recent review
5 of 5 stars reviewed 3 weeks ago
Donna D
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113 reviews from our community

Traveler rating
    18
    36
    36
    20
    3
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22
27
14
50
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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1 review
5 of 5 stars Reviewed 3 weeks ago

The management and staff working during our stay were amazing. Maintenance, housekeeping, and restaurant staff were extremely pleasant, helpful, accommodating and hardworking. The manager, Cleo, was also amazing which speaks volumes to how/why the hotel is run and the exemplary customer service provided. Absolutely recommend this hotel.

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Donna D. Thank you for sharing your comments with us, they are much appreciated. We are glad you found our services at Holiday Inn St. John's exceptional. We will certainly pass on your words of appreciation to our Team and to Cleo our Duty Manager We look forward to your next visit. regards Norman V. More

barkdogBarkdog
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Staff always greet you with a smile and are happybto see you, rooms are mordern and clean with coffee maker, microwave, mini fridge. Hotel offers a very goo free breakfast as well. Good location witb restaurants near by and close to the airport

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Barkdog Barkdog: Thank you for your comments, they are always appreciated. We are glad to hear our team members make you feel welcome and that you enjoy the property here. We look forward to your next visit. Norman V. More

Wolfville, Canada
Top Contributor
207 reviews 207 reviews
20 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A comfortable hotel, very close to Memorial University of Newfoundland. The staff are friendly, but then I have met very few people from St. John's who aren't! The rooms are standard, but serviceable with in-room coffee, no-cost (stable) wifi, and very comfortable beds. The place is clean and while it does need a tad bit of a facelift (which is... More

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear ToTravelIsBrilliant: Thank you for your comments, as they are always appreciated. We are gld to hear you enjoyed your stay with us at Hoiliday Inn St. John's and found your accomodations clean and comfortable with a good sleep. We look forward to your next visit with us. regards, Norman V. More

Ottawa, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 15, 2014

I stayed here for a few days on a reent visit. Absentmindedly left a pair of trousers in my room and thought I'd seen the last of them........wrong, not only did they have them put to one side, they posted them to me free of charge! Excellent! I'm eternally grateful (and the wife is still talking to me!) as I... More

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Elderly gentleman: Thank you for your comments, they are always appreciated. We are glad to hear that our Housekeeping Team located your missing items and placed into Lost & Found. As a service to our guests, we will mail out lost & found items, as we know how important things are for our guests. Tank you once again, and... More

Newbury, England
Contributor
11 reviews 11 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 10, 2014

We have stayed here many times on trips to NF. Always found the staff friendly, the rooms clean and the food in Eastside Marios to be perfectly acceptable. Recent stay was much the same - room was clean and tidy. Understand that they are updating the hotel which it probably needs now but no complaints. Good for airport or downtown... More

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear gartoon (Newbury, England) Thank you for your comments, they are always appreciated. We are glad you found our hotel clean and comfortable and you enjoyed the Food & Beverage service at our East Side Mario's restaurant. We are under some construction in back of the hotel with our new fitness centre, swimming pool and water slides, which sould be... More

Ottawa, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 9, 2014

I would not recommend staying at this hotel as it desperately requires renovations. It is located close to the airport, but St. John's isn't a big enough city for that to be a selling point for a hotel. I had a single king sized bed in the room and the layout for the bed, desk and tv was just cramped.... More

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear SarcasticBystander (Ottawa, Canada) Thank you for your comments, they are always appreciated. Our room layout was the design from the 60's and the washroom is referred to as "European" layout. Out outdool pool was removed from the hotel, in light on the new facilities we are currently constructing, which will consist of a fitness centre, indoor pool and water... More

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 7, 2014

This Holiday Inn is a basic hotel with no extra frills. The rooms are dated and tired but clean. The wifi was spotty and hard to connect. I was staying here for business and required an internet connection. The first room I stayed in the connection was non-existent so I asked to be moved. The second room had a stronger... More

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Mrozycki-Toronto: Thank you for your comments, they are always appreciated. It was unfortunate there was a concern with the internet reception and I am glad we were able to move you to another location, to better serve you. We are also glad you found our hotel clean and the beds comfortable. We pride ourselves in using the Simmons Beautyrest... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 6, 2014

A repeat stay at this hotel Sept 3 2014, will most likely be my last. The food quality offered by the restaurant "EastSide Marios" is below subpar. Instead of improving, it has gotten worse. ordered room service, garden salad with chicken and feta bruchetta - chicken served cold with a large plate of wilted lettuce, the odd red onion slice... More

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Norman V, Manager at Holiday Inn St. Johns, responded to this review

Dear snake6and9: Thank you for your comments, they are always appreciated. We are sorry to hear you were disappointed with the quality of food from our franchised restaurant East Side Mario's. Although we have recently changed the room service menu, we will certainley bring this to the attention of our team. Thank you once again. More

port aux basques
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 31, 2014

We have stayed here before and knew what to expect. This time it was for a Medical reason and a letter from the Hospital helped us get a better rate. The Room was great and the Staff helpful and friendly.

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear wvo: Thank you for your comments, they are always appreciated. We are glad to help when possible, our medical patients who are visiting, as this can be a trying time travelling for medical services. We are glad to hear you found our Team members friendly and helpful during your stay. We do look forward to your next visit. regards... More

Winnipeg, Canada
Top Contributor
94 reviews 94 reviews
85 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed August 26, 2014

Our experience at this hotel could not have been better. From the first contact at the reception desk through our final contact at check out, every interaction with multiple different staff members was always excellent. Others have touched on the design of the rooms and while it's a product of the decade it was constructed, the room was a nice... More

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Doug E. Thank you for your comments, they are always appreciated. We are glad that you found the service at Holiday Inn St. John's could meet your needs. As for the design, you are correct, the original property was built in 1966 and room layouts are very different today. We do look forward to our next set of renovations... More

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Additional Information about Holiday Inn St. Johns

Address: 180 Portugal Cove Rd., St. John's, Newfoundland and Labrador A1B 2N2, Canada
Phone Number:
Location: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn St. Johns 3*
Number of rooms: 252
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Also Known As:
Holiday Inn St. Johns Hotel St. John`s
Holiday Inn St. John's
St. John's Holiday Inn
Holiday Inn St. Johns Newfoundland, Canada

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