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Holiday Inn St. Johns

3.0 of 5
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180 Portugal Cove Rd., St. John's, Newfoundland and Labrador A1B 2N2, Canada
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Ranked #17 of 21 Hotels in St. John's
A recent review
3 of 5 stars reviewed yesterday
Christine W Ajax, Canada
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129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ajax, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed yesterday NEW

We booked this hotel as a treat for the kids to have a swimming weekend. Only after we got there, checked in, paid for our weekend, changed into our swim wear did they tell us the pool was closed. Under construction for the summer. I'm sure it will be great once it's open, but we would have liked to know... More 

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Sylvan Lake, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel earlier this week to be close to the airport for an early flight the following morning. While the hotel check-in was quick, and the hotel itself was clean, the service from that point on was certainly lacking. The hotel website claims wifi service in all of its guest rooms, which was a main consideration when... More 

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear devwood: Thank you for your comments, they are always appreciated. We are sad to hear you had difficulties with our WiFi connection and a TV issue within the hotel. The service recevied was not up to your expectations and we do appologize for this. This will certainley be reviewed. We do appreciate you being an IHG rewards memember and... More 

Travelers are raving about these St. John's hotels

St. John's, Newfoundland, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday Inn two years ago just for a night and it was definitely one of the nicer hotels I've stayed in. The rooms were clean and stocked with everything you would imagine -- shampoo, soap, towels, and a disposable remote for sanitary reasons. The beds were very comfortable and the room had a nice, large flatscreen... More 

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear jasminerose 709: Thank you for your comments from your visit two years ago. It is appreciated. We are pleased to advise that our outdoor pool has been removed and we are replacing it with a new indoor fitness centre, indoor pool and two water slides. We expect the new faciclity to be open later on this year. We thank... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

I'm Italian we start drink at 7 pm we finish at 10 including dinner total amount mote than 700 Canadians no one offer a free shoot 😲 waitress are really polite and sweet but the management sucksss I'm really upset a taste of little Italy what? ????

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Luca V: Thank you for your comments, they are appreciated. From what I can understand of your comments, you had received good wait service during visit. I am not sure what your encounter was with our manager, but sadden to hear it was not a positive experience. For this, we are sorry. Kind regards, Norman V. More 

alberta
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

5 stars to a hotel that cares. We arrived early after a 5 hour red eye flight thinking it would be nice just to be able to store our luggage until check in time.we were pleasantly surprised that they were able to get us immediate access. The result was a bed to rejuvenate and start our Newfoundland holiday with energy.... More 

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear eeknuff: Thank you for your comments, they are always appreciated. We are glad to hear we were able to accomodate your early check in and that you were able to have a good sleep. Also pleased to hear our Room Attendant was able to provided you with some tourist information as well during your stay. We look forward to... More 

Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Had a night of little sleep on the red eye flight over from Alberta and could only think of lying down for a nap. Even though check-in is officially at 3 pm, the desk clerk had a room ready and we were soon snoozing comfortably! The service is grand and the facility itself is clean - perhaps a bit dated...but... More 

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Sharon F; Thank you for your comments, they are always appreciated. We are glad to hear you found your accomodations clean & comfortable and that you could have a good rest. We are pleased to hear that Cheryl was able to provide tourist information to you as well. We look forward to your next visit. Regards, Norman V. More 

Olds, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 14, 2015

Room was clean and size was adequate. The biggest downfall with this location is the cloud of cigarette smoke that greets you going through the front lobby doors - almost every time - we were there for about 9 nights!

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Criag R. Thank you for your comments, they are always appreciated. We are glad to hear you found the accomodations clean and comfortable during your stay. Although our building is 100% non smoking, it was unfortunate the designated smoking area outside was bothersome for you. For this we appologize. regards Norman V. More 

Calgary, Canada
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 14, 2015

This hotel is due for an update. While the service was excellent and the rooms were clean, the rooms need an update. The technology the lighting and the furniture are not what I would expect from Holiday Inn.

Was this review helpful? Yes 1
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Prairie Travel Guru: Thank you for your comments, they are always appreciated. We are glad to hear you found the service excellent and your accomodations clean and comfortable. We look forward to our next planned renovations and to continue to meet your expectations. regards, Norman V. More 

St. John's, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 3, 2015

This is a great location for being close to many tourist attractions. I was there as part of a long-running convention. While it was overcrowded, that was no fault of the staff, and they did their best to keep things running smoothly. They were very helpful in answering all questions, and dealing with the chaos a three-day convention causes. The... More 

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Mary F.: Thank you for your comments, they are always appreciated. We are glad you found the hotel and accomodations good during your stay and that the service received from our Team members both with the hotel and our East Side Mario's met your expectations. The original room layout is from the 1966 era with "Europen" bathroom design, whereby... More 

St. John's, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2015

My fiance and I stayed here May 23 for a one night getaway. We got a great deal through hotwire, and we emailed the hotel to request a king bed, to which they promptly replied and granted our request. We didnt realize there were balconies available here, and were suprised when we moved the curtain and saw a door. Our... More 

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear CC88NFLD: Thank you for your comments, they are always appreciated. We are sorry to hear that the window / balcony door was casuing noise concerns for you, with the high winds. We do appologize. We are glad to hear you found the Keurig coffee staion, the towels and ammenities convienient for you and our location was ideal. Once again,... More 

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