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Holiday Inn St. Johns

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180 Portugal Cove Rd., St. John's, Newfoundland and Labrador A1B 2N2, Canada
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1 room 1 guest
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Holiday Inn St. Johns
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed 5 days ago NEW

This hotel is quite old and in need of refurbishment. We had a family suite with four beds. The suite was clean but small. The bathroom was so small it felt like we were on the ferry again. The staff were very helpful but the whole experience at this hotel was not a good one.

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Roland F.: Thank you for your comments, they are always appreciated. We are sadden to hear you did not enjoy your stay with us in this particular family suite. We are glad to hear our team members were helpful during your visit. Regards, Norman V. More 

St. John's, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My friend was married here this past weekend (August 2015) and I must say, the service was great and the rooms were fantastic! The woman on the front desk was very helpful, friendly and went out of her way to make us feel comfortable. Ann, the event coordinator was Fabulous!! The food was amazing (Especially the salmon) the whole hotel... More 

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Cole_Bill: Thank you for your comments, they are always appreciated. We are glad to hear your found your accomodations, clean & comfortable, our Team service friendly. We are also delighted to hear you enjoyed the Banquet services while you were attending the wedding. The construction behind the hotel, is soon to be our new indoor fitness centre, indoor pool... More 

Dartmouth, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed here a few times. The rooms in the hotel are nice, quite and updated. Great coffee in the room. The front desk service was great. Very close to nice walking trails around a couple of lakes. Gladly would stay here again.

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Mburton: Thank you for your comments, they are always appreciated. We are glad to hear you found your accomodations at our Holiday Inn St. John's clean, comfortable and updated. We are pleased you appreciated the service received and the lovely walking trails in our area. We thank you and look forward to your next visit. regards, Norman V. More 

Newfoundland, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Well we had a great time , very clean , staff are very friendly , and very helpful, the security of the hotel is excellent , and they allow pets , very quite , and it very easy to get to access from any where in the city , the best hotel that i have stayed in years , whenever... More 

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Melodie S. Thank you for your comments, they are always appreciated. We are glad to hear you found your accomodations at our Holiday Inn St. John's clean and comfortable and that our location could meet your needs. We look forward to your next visit. regards, Norman V. More 

Ajax, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We booked this hotel as a treat for the kids to have a swimming weekend. Only after we got there, checked in, paid for our weekend, changed into our swim wear did they tell us the pool was closed. Under construction for the summer. I'm sure it will be great once it's open, but we would have liked to know... More 

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Christine: Thank you for your comments, they are always appreciated. It is unfortunate you may have received incorrect information. We have this indcated on our Brand website that our complex will open late summer 2015. At this time construction still continues. We do look forward to the new fitnss centre, indoor pool and two water slides. Thank you once... More 

Sylvan Lake, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 26, 2015

I stayed at this hotel earlier this week to be close to the airport for an early flight the following morning. While the hotel check-in was quick, and the hotel itself was clean, the service from that point on was certainly lacking. The hotel website claims wifi service in all of its guest rooms, which was a main consideration when... More 

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear devwood: Thank you for your comments, they are always appreciated. We are sad to hear you had difficulties with our WiFi connection and a TV issue within the hotel. The service recevied was not up to your expectations and we do appologize for this. This will certainley be reviewed. We do appreciate you being an IHG rewards memember and... More 

Travelers are raving about these St. John's hotels

St. John's, Newfoundland, Canada
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 14, 2015

I stayed at the Holiday Inn two years ago just for a night and it was definitely one of the nicer hotels I've stayed in. The rooms were clean and stocked with everything you would imagine -- shampoo, soap, towels, and a disposable remote for sanitary reasons. The beds were very comfortable and the room had a nice, large flatscreen... More 

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear jasminerose 709: Thank you for your comments from your visit two years ago. It is appreciated. We are pleased to advise that our outdoor pool has been removed and we are replacing it with a new indoor fitness centre, indoor pool and two water slides. We expect the new faciclity to be open later on this year. We thank... More 

1 review
1 of 5 stars Reviewed July 4, 2015

I'm Italian we start drink at 7 pm we finish at 10 including dinner total amount mote than 700 Canadians no one offer a free shoot 😲 waitress are really polite and sweet but the management sucksss I'm really upset a taste of little Italy what? ????

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Luca V: Thank you for your comments, they are appreciated. From what I can understand of your comments, you had received good wait service during visit. I am not sure what your encounter was with our manager, but sadden to hear it was not a positive experience. For this, we are sorry. Kind regards, Norman V. More 

alberta
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 2, 2015

5 stars to a hotel that cares. We arrived early after a 5 hour red eye flight thinking it would be nice just to be able to store our luggage until check in time.we were pleasantly surprised that they were able to get us immediate access. The result was a bed to rejuvenate and start our Newfoundland holiday with energy.... More 

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear eeknuff: Thank you for your comments, they are always appreciated. We are glad to hear we were able to accomodate your early check in and that you were able to have a good sleep. Also pleased to hear our Room Attendant was able to provided you with some tourist information as well during your stay. We look forward to... More 

Level Contributor
64 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed July 2, 2015 via mobile

Had a night of little sleep on the red eye flight over from Alberta and could only think of lying down for a nap. Even though check-in is officially at 3 pm, the desk clerk had a room ready and we were soon snoozing comfortably! The service is grand and the facility itself is clean - perhaps a bit dated...but... More 

Was this review helpful? Yes
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Sharon F; Thank you for your comments, they are always appreciated. We are glad to hear you found your accomodations clean & comfortable and that you could have a good rest. We are pleased to hear that Cheryl was able to provide tourist information to you as well. We look forward to your next visit. Regards, Norman V. More 

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