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Holiday Inn St. Johns

3.0 of 5
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180 Portugal Cove Rd., St. John's, Newfoundland and Labrador A1B 2N2, Canada
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Holiday Inn St. Johns
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Ranked #16 of 21 Hotels in St. John's
A recent review
4 of 5 stars reviewed 2 weeks ago
Craig R Olds, Canada
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123 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Olds, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room was clean and size was adequate. The biggest downfall with this location is the cloud of cigarette smoke that greets you going through the front lobby doors - almost every time - we were there for about 9 nights!

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Criag R. Thank you for your comments, they are always appreciated. We are glad to hear you found the accomodations clean and comfortable during your stay. Although our building is 100% non smoking, it was unfortunate the designated smoking area outside was bothersome for you. For this we appologize. regards Norman V. More 

Calgary, Canada
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is due for an update. While the service was excellent and the rooms were clean, the rooms need an update. The technology the lighting and the furniture are not what I would expect from Holiday Inn.

Was this review helpful? Yes 1
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Prairie Travel Guru: Thank you for your comments, they are always appreciated. We are glad to hear you found the service excellent and your accomodations clean and comfortable. We look forward to our next planned renovations and to continue to meet your expectations. regards, Norman V. More 

St. John's, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a great location for being close to many tourist attractions. I was there as part of a long-running convention. While it was overcrowded, that was no fault of the staff, and they did their best to keep things running smoothly. They were very helpful in answering all questions, and dealing with the chaos a three-day convention causes. The... More 

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Mary F.: Thank you for your comments, they are always appreciated. We are glad you found the hotel and accomodations good during your stay and that the service received from our Team members both with the hotel and our East Side Mario's met your expectations. The original room layout is from the 1966 era with "Europen" bathroom design, whereby... More 

St. John's, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My fiance and I stayed here May 23 for a one night getaway. We got a great deal through hotwire, and we emailed the hotel to request a king bed, to which they promptly replied and granted our request. We didnt realize there were balconies available here, and were suprised when we moved the curtain and saw a door. Our... More 

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear CC88NFLD: Thank you for your comments, they are always appreciated. We are sorry to hear that the window / balcony door was casuing noise concerns for you, with the high winds. We do appologize. We are glad to hear you found the Keurig coffee staion, the towels and ammenities convienient for you and our location was ideal. Once again,... More 

St. John's, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 28, 2015

Firstly, I'll start with the pros: The service at the hotel was great and friendly as well as at the restaurant. We had no problems checking in as it was pre-paid and were promptly shown our room. The room was very clean and it smelled fine as well as the bathroom. The beds were comfortable as well. And for the... More 

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Daniel C: Thank you for your commnets, they are always appreciated. We are glad to hear you found the check in process easy and that your accomodations were clean and comfortabled. It was unfortuante the remote did not respond as quick as you would have expected. We recently upgraded all the cable service and added HD channels as well.... More 

Dunmore East, Ireland
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed February 16, 2015

This hotel is a typical Holiday Inn property located in a suburban setting just off a busy main road near to the local university. The staff are all extremely friendly and breakfast is served in what looks like an Italian themed restaurant that may be part of a franchise and whose name escapes me. The breakfasts were extremely good and... More 

Was this review helpful? Yes 1
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear DominicDeBurca: Thank you for your comments, they are always appreciated. We are pleased to hear you enjoyed the friendly service from our Team members here and the breakfast at our East Side Mario's restaurant. We are also glad to hear you found the hotel and accomodations spotless. Thank you again and we look forward to your next visit. Regards... More 

Oswestry, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 5, 2014

Some confusion on check in as rooms had been pre-paid but checking lady made me pay for the first night with my credit card as she could not find the payment instruction. Was all sorted out later. Perfectly acceptable hotel but a $20 taxi ride from downtown. Room was spacious, clean and bed was good, but hotel looked a little... More 

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Dave L: Thank you for your comments, they are alwasy appreciated. We are glad to hear you enjoyed the comfort of your room, while being spacious clean. We thank you for your business and look forward to your return. Regards Norman V. More 

Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed December 1, 2014

Very poor experience at the St. Johns's Holiday Inn. We booked our room over the phone and were insured that we could stay in a suite with both our pets. We showed up at 11:00pm after a long day of flights with eight suitcase and our dog and cat in tow. The desk clerk seemed totally surprised by our arrival... More 

Was this review helpful? Yes 1
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Sarah A: Thank you for your comments, as they are always appreicated. We are truly sorry that the information provided by our Reservations office was not communicated clearly to you and back to the hotel, for this, we extend our appologies. We do know that pets are part of the family and try to accomodate all. Thank you once... More 

Travelers are raving about these St. John's hotels

Georgina, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 30, 2014

First time in St John's, I was sent out on a business trip. Clean hotel, friendly staff, decent meals at east side Marios, it was pretty quiet seeing as I was working night shift, I was impressed at how quiet it actually was in the daytime for me too sleep. Very bright and clean. The only issue I had and... More 

Was this review helpful? Yes 1
Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Sharron R: Thank you for your comments, they are always appreciated. We are glad to hear you enjoyed the services of our Team members, the food & beverage services at our East Side Mario's and found the accomodations clean and quiet at our Holiday Inn St. John's. We thank you for your business and look forward in seeing you... More 

1 review
5 of 5 stars Reviewed November 6, 2014

The management and staff working during our stay were amazing. Maintenance, housekeeping, and restaurant staff were extremely pleasant, helpful, accommodating and hardworking. The manager, Cleo, was also amazing which speaks volumes to how/why the hotel is run and the exemplary customer service provided. Absolutely recommend this hotel.

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Norman V, General Manager at Holiday Inn St. Johns, responded to this review

Dear Donna D. Thank you for sharing your comments with us, they are much appreciated. We are glad you found our services at Holiday Inn St. John's exceptional. We will certainly pass on your words of appreciation to our Team and to Cleo our Duty Manager We look forward to your next visit. regards Norman V. More 

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