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Sheraton Hotel Newfoundland

4.0 of 5 115 Cavendish Square, St. John's, Newfoundland and Labrador A1C 3K2, Canada
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Sheraton Hotel Newfoundland
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Sheraton Hotel Newfoundland
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384 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St. John's NL
Contributor
12 reviews 12 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

Out compnay hosted the annual Christmas party Dec. 6/14 at the Sheraton, and while in the past the service and food were excellent, considering the number of revellers that they serve, this year the food was terrible. The steak was so dry and black, I looked up at the server and exclaimed "But I i have been a good boy... More 

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Toronto, Ontario
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Sheraton St. John's is a reliable hotel good amenities and an excellent location. View of St. John's Harbour is the best in the city so on a pleasant day the view is breathtaking. Breakfast service is a little spotty as it can get busy so if you are a rush take the buffet.

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Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Striker709, We appreciate you taking the time to post such positive comments about your recent stay at the Sheraton Hotel Newfoundland. It is always great to hear that our guests enjoy themselves during their travels. We are pleased to see that you enjoyed the view of our historic harbor. It truly is a spectacular view, especially on a clear... More 

Vancouver Island, BC
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I really enjoyed staying at the Sheraton, primarily because of the beautiful corner room. I spent every morning enjoying the views of Signal Hill, the Harbour and the city. It was a spectacular view and I couldn't have asked for a better view of everything. The rest of the hotel was also very nice. Very clean and decent breakfast, though... More 

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Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Conscious14, We appreciate you taking the time to share such a wonderful review of your recent stay with us at the Sheraton Hotel Newfoundland. We are delighted to hear that you enjoyed your stay. Our hotel's view is truly special and is always noted as a very important feature. We are so glad you got to enjoy it. We... More 

New York City, New York
Top Contributor
90 reviews 90 reviews
33 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I see that some other reviewers have been disappointed by this hotel, but that was not my experience in two different rooms over the course of 4 nights stay. Both of the rooms I stayed in (7th floor facing the harbor and 5th floor facing the city) had been updated and were well-furnished and in good repair. They were substantially... More 

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Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Good Afternoon Raoul, We would like to thank-you for taking the time to post such wonderful comments about your stay at the Sheraton Hotel Newfoundland.We are happy you enjoyed your stay I will certainly pass on your kind words to all of our associates. I will also provide your feedback concerning the lack of vegetarian options available to our culinary... More 

St. John's, Canada
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was once a fine Fairmont property, taken over by Sheraton some years ago. I would say that little has been done to refurbish Room 324 in years. Some of the furniture, such as the tables, are worn and decrepit, on a par with what you would find in a cheap motel. The bathroom fan is disgusting, blocked with... More 

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Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Good Day Rene Wicks, Thank you for taking the time to share your comments regarding your recent stay at Sheraton Hotel Newfoundland. I would like to thank you for the feedback on the conditions of the hotel. Since branding as a Sheraton in 2009-2010 we have been fortunate to completely renovate the lobby, all public areas, all meeting space, the... More 

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Loved this Sheraton, the waterfall in the lobby makes it easier to calm down when you arrive. Rooms are well cleaned, good beds and great location. Uphill from Downtown st-john's but it's not too much of a hike.. 15-20 mins walking distance from George Street (lots of pubs and restaurants there) 15 mins from the airport by taxi. Great staff!... More 

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Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Mixedman, Thank-you for taking the time to post this wonderful review of your recent stay with us at the Sheraton Hotel Newfoundland. We are pleased to see that we were able to meet your expectations in so many ways. It is as you say our great staff that keep many of our guests coming back time after time. Our... More 

Abu Dhabi
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This is a vintage hotel, opened by the CN Railroad years back, but still has elements of that glory. Unfortunately, current management has not invested the wherewithal to maintain that condition. Furniture is worn and has finish missing from tops and edges. Baseboards in the public areas show distress. Food is good, but nothing spectacular. The Concierge Lounge has a... More 

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Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Geezer45, We appreciate you taking the time to share your thoughts about your recent stay with us. We currently have an on-going renovation program in place at the hotel to ensure that we are continuing to provide a level of comfort & service that all of our guests are coming to expect from a Sheraton property.. We do receive... More 

Channel-Port aux Basques
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 10, 2014

Great hotel with a nice view of the harbour. Rooms were clean and the staff were friendly and helpful. A 20 minute walk to George Street and the many other attractions downtown St. John's has to offer.

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Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello 846Dans, We would like to thank-you for taking the time to share such a wonderful review with us. We are happy to know that your experience with us was enjoyable. As well, happy to know that you found our associates to be friendly and accommodating. Our close proximity to downtown St. John's and George Street is certainly a benefit... More 

Celtic
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 7, 2014

Guest-facing staff (front desk, concierge, housekeeping, Club lounge): generally excellent; smiling, being responsive to inquiries, being pro-active e.g. weather, cleaning, hotel events. Where are the managers? The fitness centre has not had television on the exercise machines for at least nine weeks since September 1st. This problem has been reported to the staff repeatedly but there are no signs to... More 

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Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

We appreciate you taking the time to share your thoughts about your recent stay with us and your fellow Trip Advisor reviewers. We are glad to hear you enjoyed your stay but are disappointed to read it was not a flawless one. The challenges we encountered with the television and cable offerings on some of our fitness equipment occurred as... More 

Toronto, Canada
Top Contributor
51 reviews 51 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 30, 2014

As far as a large hotel chain goes this is a nice place to stay. Not in the downtown core of St. John's but close enough this is a friendly, clean and comfortable place to stay. My only issue is that I stayed in a suite and had no view of the harbour (as described by the staff - a... More 

Was this review helpful? Yes
Scott620, Front Office Manager at Sheraton Hotel Newfoundland, responded to this review

Hello Garebear, Thank-you for taking the time to post your feedback from your recent visit to the Sheraton Hotel Newfoundland. We are happy to hear that you had an enjoyable stay. We will certainly pass on your kind comments concerning the staff. Our housekeeping department works very hard to ensure that all of our guests rooms are clean & comfortable.... More 

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Additional Information about Sheraton Hotel Newfoundland

Address: 115 Cavendish Square, St. John's, Newfoundland and Labrador A1C 3K2, Canada
Phone Number:
Location: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Hotel Newfoundland 4*
Number of rooms: 301
Reservation Options:
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Also Known As:
Sheraton St Johns
Sheraton Hotel St Johns
Fairmont St. John's
St. John's Fairmont
Sheraton Hotel Newfoundland Canada
Hotel Style:
#6 Business Hotel in St. John's

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