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Hampton Inn & Suites by Hilton Saint John

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51 Fashion Drive | East Point Center, Saint John, New Brunswick E2J 0A7, Canada
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Hampton Inn & Suites by Hilton Saint John
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417 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Peterborough
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed two nights on leg of family (5) vacation. Suite rooms for 5 are hard to come by or book. This property had 1K studio available with sofa bed. A cot was brought in at no charge (thanks folks!). Wet bar, small fridge with freezer compartment, microwave. Room clean and fresh. Location is not downtown but only a few... More 

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Bar Harbor, Maine
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel is located near a large mall but fairly easy to access from NB 1. Very comfortable, clean, good breakfast, good value. Not fancy but perfectly good, nice and welcoming staff. I must say to the city of St John that it really should call its City Tax that, and not the confusing and rather off-putting "Destination Marketing Fee"... More 

Was this review helpful? Yes
Level Contributor
218 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here during our trip to the Maritime Provinces. Location is a couple of miles off the highway. Upon entering, the lobby is a little dated for a Hampton Inn, as are the interior corridors. However, the room we stayed in was acceptable. Any noise in the hallway was apparent inside the room. If we are in the area... More 

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you for taking the time to review us! We take all feedback very seriously . We are excited at the prospect of public room rennovations in the fall as well as bedroom rennos early next year. We hope to see you again . More 

Pennsylvania
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here twice mostly because we had kids and they have an 80' slide. Unfortunately the first time we stayed here the slide was out of order. I was also disappointed in the night front desk attendant. She was kind and tried to answer my questions about local attractions, but every time I went to the desk, she was... More 

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank You for taking the time to review us, We take all feedback extremely seriously and will be following up on all the items mentioned. We do hope to have the opportunity to welcome you back in the near future. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was excelent! Lots of parking, extremely clean, new bathrooms, very comftable beds. They are also dog friendly, and has grass all around to walk the poochs! The staff was helpful and very friendly. I would recomand this place!

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you for taking the time to review us! We are delighted to hear you enjoyed your stay and we love our pooches! We look forward to welcoming you back soon. More 

Essex, Vermont
Level Contributor
146 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We tend to only pick Hampton Inns, and this is our first in Canada. What is amazing, is the standardization, and the fact that wherever you are, there will always be a comfortable place to spend the night, enjoy a healthy breakfast, and be refreshed to continue traveling. Unless we are ever disappointed in the chain, we will pick these... More 

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank You so much for taking the time to review us! What a lovely testimonial to our brand. We are glad to be included in your happy travel memories. We look forward to welcoming you back soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

If a hotel says that breakfast will be served until 10 am, then the hotel should not allow the attendant to clean up before that time. At 9:50 all plates, food, and juice were cleaned up and my family had to go to a restaurant for breakfast.

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you for taking the time to review us. I am disappointed to hear of your breakfast experience. In order for us to learn from this please consider calling the General Manager with more details so that we can review our breakfast process. Thank you for allowing us to improve. 506-657-4600 More 

1 review
4 of 5 stars Reviewed 1 week ago

My daughter and I stayed at the Hampton Inn in Saint John during a visit to the Bay of Fundy. We loved our rooms and the bathroom amenities were really great. The place was clean and we have no complaints, and breakfast was a step above many we've experienced. We'd certainly stay there again!

Review collected in partnership with Hampton

Was this review helpful? Yes
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you for taking the time to review us! What a lovely mother/daughter trip! So happy to have been a part of it. Come on back real soon! More 

Grand Manan, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We made a weekend trip to st john new brunswick for the busker festival. We arrived on a friday and had no problems checking in. The room was clean and bright, with a king bed that was awesomely comfy. The bathroom had a great walk in shower, with great water pressure. Small coffee pot for that first caffeine fix of... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you so much for taking the time to review us! It sounds like a lovely weekend! We are happy to have contributed to it. We hope to see you again soon, More 

1 review
3 of 5 stars Reviewed 1 week ago

I enjoy this hotel, very clean and modern. The only issue was that the hot tube did not work the 3 times we have been there so you may want to ask that before you go. Also during my stay there must have been a sports event going on and the line up to check in was long.

Review collected in partnership with Hampton

Was this review helpful? Yes
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank You for taking the time to review us. We have had our share of challenges with the hot tub :( It is being repaired as I type this. Please do come again! More 

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