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All 20 Saint John hotels

Hampton Inn & Suites by Hilton Saint John

2.5 of 5 Hotel   |   51 Fashion Drive | East Point Center, Saint John, New Brunswick E2J 0A7, Canada
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Ranked #4 of 20 Hotels in Saint John
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Porchsong Hanover, New Hampshire
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311 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hanover, New Hampshire
Top Contributor
82 reviews 82 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First room we booked into smelled like moth balls. We thought maybe it was just left over from the last guest to we turned on the air in hopes of clearing it out. We powered through one night of it and when in the morning it was still just as strong, I decided to say something to the front desk.... More

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Greenwood, Ns
Top Contributor
71 reviews 71 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

the Hampton Inn & suites has a great lobby, good check in staff, and a decent breakfast. However, all that didn't make up for the fact that my room was dirty. Not just a little bit dirty, but the shower had pink, sticky gunk on the shelving in the tub surround (I have nothing pink) and the grout around the... More

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Hello DorothyGreenwood Thank you for relaying your comments regarding your recent stay with us. We are truly sorry for the issues you encountered. Please be assured that this is not a standard of our hotel. We strive to exceed in all areas of our guest experience. We will be addressing your observations so that this does not reoccur to future... More

Souris, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was impressed with the friendliness of the staff, effeciency of thier services and overall experience at The Hampton Inn & Suites, Saint John, NB. Well done thank you for a very pleasant stay at your facilities. I certainly recommend staying here, also close to malls and of course Costco.

Review collected in partnership with Hampton

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Hi Camper4fun We are so glad to hear you enjoyed your stay with us and we hope to see you again soon. Costco has begun with their Christmas displays so I am sure you will find lots of great stuff for the season. Dan Myers General Manager More

PA
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our one night stay at this Hampton Inn while travelling through the area.The room was clean and large with a comfortable sitting area. The room also had a "kitchen area" with a microwave, fridge, and sink-great for reheating left-overs from a restaurant we visited the night before. This hotel is conveniently located near a large shopping mall with... More

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Hello FrequentTraveler2010 Thank you for taking the time to complete a review on our hotel with Trip Advisor. We are really glad you enjoyed your stay and hope the rest of your trip to Canada was as enjoyable. Hope to see you again soon. Dan Myers General Manager More

Burlington, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We have stayed at this location many times and it never disappoints! Lovely, perfectly clean room. Big bath room. WiFi in the room. Beautiful complimentary breakfast(heard a guest from England sitting next to us calling it "pretty good fare really")

Review collected in partnership with Hampton

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Hi Marg G Thank you for the great comments regarding you last stay. Glad to hear that we are you hotel of choice when visiting Saint John and look forward to seeing you again soon. Dan Myers General Manager More

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stopped or one night on a tour of the Atlantic provinces, The hotel was sold out. Thankfully I had made a reservation. Reception was fast polite and helpful. The room was as expected In a Hampton. clean and well appointed. The bonus was the breakfast. Though similar to other Hampton breakfasts the the quality, freshness and presentation was the best... More

Review collected in partnership with Hampton

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Hello Ron M Thank you for taking the time to mention us on Trip Advisor. September is always a busy month for the city and you were wise to make a reservaiton. I hope that the rest of your Atlantic Tour as as enjoyable as your stay with us and that you will be back soon. Dan Myers General Manager More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

No restaurant on site, but several close by. Bathroom had crack in sink and tile and no full bath. TomTom gps missed the hotel, by half a mile. But it stands out a near the top of the hill. Breakfast buffet was good. Not really near anything and two hours+ from Hopewell Rocks. Hotel was turning away people because it... More

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Hi boblet451 Thank you for recommending our hotel and you observations during your stay. We appreciate all feedback and will use your comments to improve our hotel. I hope that you enjoyed Hopewell Rocks, it is definately an experience all visitors shoud take advantage of. Hope to see you again when you come back to Canada. Dan Myers General Manager More

Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My spouse & I stayed here for 2 nights in early Sept, 14'. It was our 1st trip to New Brunswick on the way to PEI. I picked this hotel after doing research between Hilton on Bay or Chateau and ended going with Hampton Inn due to cost and Honors points. The city is very industrial and what really saves... More

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Hello hichelle Thank you for taking the time after you vacation to mention your stay with us. Sounds like you had a very active tour of the area. New Brunswick has such a diverse offering for the outdoor enthusiasts. I am sorry to hear that you did not enjoy our breakfast offering, this is something that we usaully get great... More

Connecticut
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I realize if you read my title you may not understand why I wrote it. The inside of the hotel was fine, clean rooms, good breakfast, pleasant staff but every exterior door had people hanging around smoking by them. I do not fault the smokers because that is where ashtrays are placed. They need to find a spot on the... More

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Hi TrippingforFun Thank you for your feedback from your recent stay. We will use your comments to search for a better location for our smoking guests. I am glad that you found the inside of the hotel was more acceptable and that the staff were friendly and helpful. Hope that you had a safe trip home to Connecticut and that... More

Fair Haven, New York
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Prices at Hampton Inn are good. I would not pay for a "better" hotel as I am not sure there is one. People are so nice. This was our second time at this Hampton Inn, and they have earned the 5 stars. We travel with pets, and the rooms for pets can be ify...not clean and smelly...but not here. We... More

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Hi DAHutton Thank you for such great comments. We are very proud of our hotel, but it is our team members who truly make the difference. Without them we could be any hotel. I hope that you enjoyed the rest of you visit to Canada as much. Dan Myers General Manger More

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Additional Information about Hampton Inn & Suites by Hilton Saint John

Address: 51 Fashion Drive | East Point Center, Saint John, New Brunswick E2J 0A7, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites by Hilton Saint John 2.5*
Number of rooms: 118
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Also Known As:
Hampton Inn & Suites By Hilton Saint John Hotel Saint John
Hampton Inn And Suites By Hilton Saint John
Hampton Inn Saint John
Saint John Hampton Inn
Hampton Inn & Suites By Hilton Saint John New Brunswick

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