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Hampton Inn & Suites by Hilton Saint John

Certificate of Excellence
2.5 of 5
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51 Fashion Drive | East Point Center, Saint John, New Brunswick E2J 0A7, Canada
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Hampton Inn & Suites by Hilton Saint John
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Ranked #6 of 20 Hotels in Saint John
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Chelsea P Sussex, Canada
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373 reviews from our community

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    33
    20
    10
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142
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Sussex, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was an excellent family getaway. My children enjoyed the pool and the water slide tremendously as well as my husband and I. The room was very clean and provided a good night stay. We enjoyed the complimentary breakfast. There was a large selection to choose from and tasted great. The location is fantastic and we were so close to... More 

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Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Great location, especially for shopping and dining. Other than that, very disappointed, especially since this appears to be a newer hotel. Pool area was disgusting. The pool water had a green tinge to it, the hot tub was broken and there were holes cut in the wall next to the stairs that lead to the slide. Room was ok, but... More 

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Senior Contributor
45 reviews 45 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here one night during a road trip. I usually really like Hampton Inn as they have free breakfasts and pools which make it easier to travel with kids. The pool was not well kept when we got there (but it was easter weekend and eventually they got it working). the breakfast was still very good and the staff... More 

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Moncton, Canada
Contributor
19 reviews 19 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Stayed for business. One of the dirtiest hotels I have ever been in. Very sad since it is not an older hotel- the upkeep should be much better. Brown ring in toilet, filthy shower, dust everywhere. Would never, ever return. Were hosting a hockey team while I was staying there- which is not an excuse as the dirt had obviously... More 

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Port-Daniel, Canada
Contributor
15 reviews 15 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We reserved a room with a Jacuzzi which was larger than we expected. We truly enjoyed our stay - which was a getaway weekend for us. The room and hotel was clean. The bed was very comfortable. Breakfast was very good. The staff were great and very helpful. I would highly recommend this hotel and look forward to staying here... More 

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have to say I was totally turned off by how DIRTY our room was today and will never recommend this Hampton Inn to anyone !!!! We arrived today after staying three nights at the Hampton Inn in North Conway (which was ABOVE any expectation) to find the halls were filthy with dirty all up the walls and on the... More 

Was this review helpful? Yes 1
Halifax, Canada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 20, 2015

First room had a filthy bench at the end of the bed and stains on the bedding. Second room had a big rusty water leak in the entrance, stains on the wall and TV, and hairs and what looked like a coffee stain on one of the pillows. Not sure that all the bedding is replaced between guests... Checked out... More 

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Was this review helpful? Yes 4
Kingston, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 17, 2015

If you are use to the easy access for Internet connectedness in coffee shops, you will be disappointed at Hampton service; it seems the main purpose in awkward signing in is to push users towards paid for service. The bed in our room was past its best before date with too many dips and valleys. The front desk and breakfast... More 

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Was this review helpful? Yes 1
Fredericton, New Brunswick, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2015

I really enjoyed the hotel but next time before I book I will be inquiring on the pool and hot tub.. The whole point of us going was to be able to take our 6 year old to the pool and I was going to enjoy the hot tub..When we got there and had already paid 150.00 for the night... More 

Was this review helpful? Yes 1
St. Stephen Nb, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 14, 2015

Was disappointed with our stay! We have stayed here before and had no issues! But this stay was awful! We brought are children for a night out and a swim in the pool, but the pool heaters were not working and it was -10c outside and the hot tub was also not working! The bath tub in the room had... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
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