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Hampton Inn & Suites by Hilton Saint John

Certificate of Excellence
2.5 of 5
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51 Fashion Drive | East Point Center, Saint John, New Brunswick E2J 0A7, Canada
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Hampton Inn & Suites by Hilton Saint John
Best prices for: 1 room 1 guest
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Ranked #6 of 20 Hotels in Saint John
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
georgiah453
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380 reviews from our community

Traveler rating
    187
    128
    35
    20
    10
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144
115
24
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
  • All months
    (380)
  • Mar-May only
    (93)
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    (119)
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    (96)
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    (72)
All months
1 review
4 of 5 stars Reviewed 2 days ago NEW

The Hampton Inn experience never fails me! Keep it up. Location is great. Room is clean, complimentary breakfast is decent and in good standard. Staff has been helpful and polite. I will definitely go with Hampton Inn the next time I travel.

Review collected in partnership with Hampton

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Tempe, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

This is a modern, up-to-date hotel, in the heart of the big-box/retail area of East Saint John. Although a little hard to find, it is well-suited to the shopping crowd. The Suite was quite large, offering plenty of space for two people to spread out a bit. The staff was friendly and efficient, and the online check-in worked very well.... More 

Review collected in partnership with Hampton

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you so much for taking the to write a review. We look forward to welcoming you again! More 

Canada
1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at the Hampton Inn in St John. It was easy to locate, cleaning staff was friendly, breakfast was organized and provided ample choice, and we encountered no problem with the parking. We were most impressed with the fact that the rooms were so quiet even though we had people in the rooms next to us.

Review collected in partnership with Hampton

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you so much for taking the to write a review. We look forward to welcoming you again! More 

Saint John, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great staff, good amenities, great restaurants within walking distance, tvs are a bit old, breakfast was sublime, internet was overloaded, fine for emails, not so good for streaming, staff was patient and helpful,

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you so much for taking the time to review us! We look forward to welcoming you again. More 

Doha, Qatar
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I always stay here when I travel for business and I always love it! Friendly staff and clean rooms. Some floors are more quiet than others. Close to shopping and food. Highly recommend for anyone travelling for business.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you so much for taking the time to review us! We look forward to welcoming you again. More 

Stratford, Canada
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Booking for a larger group of hockey teams... I would not advise you to stay at this location....they were not very accommodating or understanding of this group setting. They really need to look at their policies for larger groups such as hockey teams.

Review collected in partnership with Hampton

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ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank You for taking the time to provide feedback and for allowing us to improve. We are indeed reviewing our policies and procedures for this type of group. Yours in Hospitality, More 

Ontario
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pool: The pool was very disappointing. It was 3 feet deep and tiny. I created a tidal wave and I think I took 3 kids down after going down the waterslide. Kids 6-10 years old seem to go bananas over the waterslide. The hot tub was broken and the pool towels kept running out. The pool is cold! My 16... More 

Was this review helpful? Yes 1
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Dear Guest, Thank you so very much for your valuable feedback and thank you for allowing us to improve. We are working towards a solution for the whirlpool which is currently not functioning though I realize it would be disappointing to arrive and see that is was out of order. We will take immediate action with the sink and grout.... More 

Sussex, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

This was an excellent family getaway. My children enjoyed the pool and the water slide tremendously as well as my husband and I. The room was very clean and provided a good night stay. We enjoyed the complimentary breakfast. There was a large selection to choose from and tasted great. The location is fantastic and we were so close to... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you for taking the time for submitting feedback, We look forward to welcoming you back. More 

Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Great location, especially for shopping and dining. Other than that, very disappointed, especially since this appears to be a newer hotel. Pool area was disgusting. The pool water had a green tinge to it, the hot tub was broken and there were holes cut in the wall next to the stairs that lead to the slide. Room was ok, but... More 

Was this review helpful? Yes 1
ysjsjHampton, General Manager at Hampton Inn & Suites by Hilton Saint John, responded to this review

Thank you so much for taking the to write a review. We look forward to welcoming you again! More 

Senior Contributor
45 reviews 45 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed here one night during a road trip. I usually really like Hampton Inn as they have free breakfasts and pools which make it easier to travel with kids. The pool was not well kept when we got there (but it was easter weekend and eventually they got it working). the breakfast was still very good and the staff... More 

Was this review helpful? Yes 1
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