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Delta Brunswick

39 King Street, Saint John, New Brunswick E2L 4W3, Canada
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1 room 1 guest
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Delta Brunswick
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18 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York
Level Contributor
92 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for one night on our way to Nova Scotia (the ferry to Digby leaves from Saint John). It’s a good hotel - conveniently located in pretty downtown Saint John. Walking distance to a variety of restaurants and stores. Check-in was quick, the rooms are spacious, comfortable and clean and has a nice view of Saint... More 

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New Brunswick
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

First I must point out that recently the Delta has been taken over by Marriot.INC... they are in need of some updating but I have been told that they are waiting until the take over is complete. The Mix- the restaurant on site was wonderful, food was delightful and the staff extremely helpful. The hotel was wonderful and gave us... More 

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Phoenixville, Pennsylvania, USA
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Be careful.this place is a pain to get into. Because hotel is above shopping arcade and lobby is at lower level there is a very confusing parking and lobby arrangement. And front desk service is not a strength. Who does a shift change at 3pm? Now that Marriott owns I assume things will improve. Harborview is probably worth themoney, it... More 

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YSJDB1981, Front Office Manager at Delta Brunswick, responded to this review

Dear Wayne M, Thank you for your review. We sincerely apologize that you had difficulty with parking as well as a possible delay in check-in due to shift change. We always encourage our guests to join us at our King Street entrance so that we may assist you with your bags an give detailed direction and a map to where... More 

Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I stayed there with a group. The bell boys took my luggage to the room. The front cover was ripped off. I contacted the Font Desk Manager, Steve. He came to my room, took pictures and said that I should have a new piece of luggage in the room when I returned the following evening from my tour excursion. Later... More 

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YSJDB1981, Front Office Manager at Delta Brunswick, responded to this review

Dear imtedious, On behalf of the Delta Brunswick and your tour company, it was our pleasure to conjointly replace your suitcase. We apologize that the material of your well used suitcase may have been damaged by coming in contact with other suitcases causing tear marks on the bottom of the front flap. The tour company requested that we communicate with... More 

Miramichi, New Brunswick, Canada
Level Contributor
6 reviews
2 of 5 stars Reviewed 1 week ago

We stayed at the Delta Saint John for just one night with a group of us using 4 rooms. We arrived a bit early with one other couple hoping to check in at 2:30pm. When we arrived at the desk the employeess seemed a bit stressed and unfocused offer little eye contact and engagement. At the time there were 3... More 

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YSJDB1981, Front Office Manager at Delta Brunswick, responded to this review

Dear Sandy M, Thank you for letting us know about this very disappointing service. We have investigated and addressed this service issue immediately. We encourage you to reach out to the hotel to speak to management further about this one off experience. Yours is hospitality, Stephen Wilson Front Office Manager More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here just for one night and it was an amazing stay. The workers at the front desk were super nice and very helpful. In the evening we decided to go down to the pool and whirlpool. It was kept very clean and it was so relaxing after being on our feet exploring New Brunswick all day! The hotel... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a good rate through trip advisor; it was fun getting there late-ish and still enjoying the pool and jacuzzi with kids. Left early to catch ferry. All in all a hospitable and pleasant experience, if not quite as fancy as what you'd expect from a new delta hotel.

Was this review helpful? Yes 1
YSJDB1981, Front Office Manager at Delta Brunswick, responded to this review

Dear Amos W, Thanks for your review. We are so glad that you enjoyed your stay along with the long pool hours. We are happy to share with you that we are working closely with our owners on a plan for renovations in the near future. We look forward to your next visit. Yours in hospitality, Stephen Wilson Front Office... More 

Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was helpful with booking taxis and even called the taxi company with specifics. They ensured that the guests were getting a fair rate. I went for a business trip and everything went smoothly.

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Halifax
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We usually stay at the Delta Brunswick once a year and every year the front desk staff and housekeeping are wonderful and do an amazing job. I try to get a room not SO far from the elevator as some of them are super far :) so unless you don't mind walking with all your stuff, I'd suggest doing that... More 

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Columbus, Ohio
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Our second stay at The Delta was just as first rate as the first visit. The hotel is beautiful and connected to a large mall. The decor is fresh and up to date. The rooms are clean and very comfortable. We would definitely stay here again.

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