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Delta Brunswick

39 King Street, Saint John, New Brunswick E2L 4W3, Canada
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Delta Brunswick
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Delta Brunswick
Delta Brunswick
Delta Brunswick
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257 reviews from our community

Traveler rating
    69
    104
    54
    19
    11
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52
83
6
78
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (257)
  • Mar-May only
    (54)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (28)
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new brunswick
Senior Reviewer
7 reviews 7 reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This 80s style hotel is not worth staying at. Hampton inn,Best Western,Holiday inn express are much nicer. Pool area is old and nasty!! Cigarette butts around entrance. Worst Delta hotel in Canada!! Staff were not helpful hard to find only one sign street level and another rusty thing .

Was this review helpful? Yes 2
General M, Front Office Manager at Delta Brunswick, responded to this review

Dear canadian1234, Thank you for your feedback about your recent stay with us. I sincerely apologize that you were not satisfied with our location. We have been doing some spring cleaning lately to ensure as the snow melts, any debris left behind is cleaned up quickly. We are working closely with our owners on a plan for renovations to bring... More 

Senior Contributor
47 reviews 47 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Before all the sports-team parents seek my head on a pike, let's get a grasp of reality. I travel dozens of hotels nights a year ... for both work and pleasure ... First and foremost, do your homework and get the lay of the land with respect to what is available in the vicinity and the weather. at the end... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 22, 2015

We stayed at the delta with four other couples all of which rented their own rooms and had terrible customer service we found michelle who worked the front desk very very rude and completely unprofessional we will not be recommending this hotel to friends or family

Was this review helpful? Yes 1
General M, Front Office Manager at Delta Brunswick, responded to this review

Dear Tiffany G, Thank you for your review of your stay with us. We are following up with our employee in regards to the experience you witnessed that in the end affected your own experience. We sincerely apologize for this one off experience and would encourage you to give us another chance in the future. I would encourage you to... More 

Saint John, New Brunswick, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 6, 2015 via mobile

This hotel is in dire need of an update. The room we stayed in (302) was terribly dated, though clean and comfortable. The pool area is lacking in any sort of luxury and felt a little grimy. The ceiling is in disrepair. There were no towels offered here.

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General M, Front Office Manager at Delta Brunswick, responded to this review

Dear Melissa L, Thank you for your review. We were disappointed to learn that you did not have a good experience with us. We are working closely with our owners on a plan for future renovations. We hope to have you with us in the future to enjoy a new and improved product. Yours in hospitality, Stephen Wilson Front Office... More 

Atlantic Canada
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed March 1, 2015

The good: This is a conveniently located hotel in downtown Saint John that allows indoor walking access via pedways to Harbour Station for concerts and to Brunswick Square for shopping. Staff are uniformly pleasant, the pool is bright and warm. On the unusual side, this hotel is adjacent to the downtown Brunswick Square mall in Saint John. From the parking... More 

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General M, Front Office Manager at Delta Brunswick, responded to this review

Dear NBChista, Thank you for your review. It is a pleasure to know that you enjoyed our staff, hospitality and the convenience of our location. We encourage our guests to check-in via. the King Street entrance to the lobby to allow us to offer Valet parking, or give good direction to self parking located in the Brunswick Square parking garage.... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 1, 2015

A very nice hotel; clean, good price and very courteous staff. But the high light is the location; in the middle of a cold day you can walk to anything you want without going out....Gym(goodlife fitness) shopping mall, and tons of restaurant. Will return there every single time possible!

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New Glasgow, Canada
1 review
1 of 5 stars Reviewed February 15, 2015

While staying at the Delta Brunswick with a Cheer team we have been storm stayed, as a result of this we had no where to eat because there is nothing open. We are trying to find something for our 10 year old daughter to have for supper so calling room service yet they will not let us order anything because... More 

Was this review helpful? Yes
General M, Front Office Manager at Delta Brunswick, responded to this review

Dear Jeanna B, Thank you for your feedback. We sincerely apologize for the interruption in the quality of service you received due to the major storm. This particular storm did impact our staffing levels and as such there was impact to our food service delivery. Thank you again for your feedback. Yours in hospitality, Stephen Wilson Front Office Manager Delta... More 

New York
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 14, 2015

When we checked in, the receptionist was very kind and she showed us where to go around the hotel. There is "Coffee Beer" at a bar nearby, which we never knew without her suggestion. Soon we liked the hotel and the city. We wanna come back soon! Thank you very much!

Was this review helpful? Yes
Brighton, Canada
2 reviews
3 of 5 stars Reviewed January 3, 2015

The hotel is in a great location in the heart of the city within walking distance to many restaurants and shopping. The rooms however are a bit dated but other than that there clean and no complaints with reception/service.

Was this review helpful? Yes
General M, Front Office Manager at Delta Brunswick, responded to this review

Dear Deanna T, Thank for your feedback about your recent stay, I am very happy to hear you were satisfied with the service and level of cleanliness we provided you. We are also excited that our owners are working on a plan for future renovations. We look forward to seeing you again. Yours in hospitality, Stephen Wilson Front Office Manager... More 

Dartmouth, Canada
Contributor
20 reviews 20 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 19, 2014

The Delta Brunswick is wonderful vacation oasis in uptown Saint John whether travelling for business or pleasure. The rooms are wonderfully appointed and the property is located to several pedways that link to Scotia Square shopping or the Saint John Market -- a must stop on a Saturday morning for a cruise around the stall and breakfast with the locals... More 

Was this review helpful? Yes 1
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