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All 20 Saint John hotels

Hilton Saint John

3.5 of 5 Hotel   |   1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
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75%
Ranked #6 of 20 hotels in Saint John
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
JMLRimouski_Canada Rimouski, Canada
  • Reviews (353)
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353 people have reviewed this hotel

Traveler rating
    117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Rimouski, Canada
Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

A nice place to stay a night or two, confort was there and its really well located. It's near restaurants, shops, pubs in Saint John. We were well welcome by people there, a must for trip with friends or family!

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Oakville
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

This hotel did not reflect what you would expect from the amount you pay and ultimately expect from a place bearing the Hilton name. This hotel is dated and staff clearly did not display the level of genuine care or level of professionalism expected from such a reputable company. Fortunately, we moved onto Halifax and stayed at the Homewood Suites... More

Was this review helpful? Yes 1
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Army345GTA Thank you for your feedback. We were disappointed to read your review and would welcome the opportunity to get some further feedback from you. At your convenience, please reply to the separate email we have sent to your Tripadvisor address. We are keen to hear from you. We hope to have the opportunity to welcome you as our guest... More

Kitchener
Top Contributor
55 reviews 55 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family and I recently stayed at this hotel as part of our vacation through the East Coast. 16 years sgo, my husband and I stayed at this same hotel and loved it(no kids back then)..so we thought we would stay here again but this time with our 3 kids. We still love this hotel. You can't beat the location... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

GwenKitchener Thank you for your very positive review. It is great to hear that your family had such an enjoyable stay while travelling through the Maritimes. We look forward to welcoming you again..although we hope we don't have to wait another 16 years before welcoming you back! Kind regards..Dermot More

Maine
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The location is great. We had a reasonable experience here last year when we stayed during a swim meet at Canada Games Aquatic Center, so we decided to stay here again this year. What a difference in only one year! The rooms and hallways smelled. I'd made our reservation for adjoining rooms months in advance, but when we got there,... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

SusanH Thank you for your feedback on your recent stay with us. We appreciate you returning to stay with us again this year and your positive comments on last years stay. We apologise for the obvious lapses is service this year. It is very unfortunate that your stay was disrupted by noise from a wedding party and also that our... More

Barcelona
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hilton St John's is a great quiet stop. Easy access. Good staff. Newer facukutt. "roomy" room. Good bed.. Parking a $20 bill otherwise pricing in line. Walk the area directly from the front door. St John's appears a sleepy quiet town - new shopping across the street that has not caught on July 2014

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London, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You'd be hard pressed to beat the location of the Hilton, directly overlooking the harbour in Saint John and in the centre of "uptown". We had a room with a view looking right across the bay. The rooms were clean and modern with comfortable beds with fluffy down comforters and soft pillows to sink one's tired head into after a... More

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Freeport, Maine
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

First night given a city room when booked for harbor view. fourth time this has happened at this hotel.Toilet was splattered with feces, tub had 2 inches of standing water while showering (couldn't remove drain cover to see what was plugging it up), towels weren't folded, bedside light didn't work, carpet had not been vacuumed, spackling from fresh drywall was... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

20Freeport Thank you for your review. We apologise sincerely for the poor service you received during your recent stay. This is certainly not the experience that we wish our guests to receive and we will strive to ensure that these oversights in relation to housekeeping do not reoccur. Also if you booked a harbour view room then you should have... More

Keller, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just got back from a week in Saint John, had a marvelous time. I can't think of how a hotel could have a better location, quite frankly. While Saint John tends to be rainy and foggy, one can easily bypass the external elements by taking the underground walkway that leads you straight into the Saint John Marketplace. Once there, you... More

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Fredericton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We decided at 3pm, to go to Saint John for the night (an hour away) just to for the change of scenery and found a good deal at the Hilton. The front desk clerk was amazing, and when she realized we were there with our 3 year old, she moved our room so we would have a view of the... More

Review collected in partnership with Hilton Hotels & Resorts

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Toronto, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

Firstly, the bed (pillows, blankets, mattress, something about it) was ridiculously comfortable. I normally don't sleep so well away from home. For our baby, a hotel employee assembled a playpen in our room and provided extra bedding - though it is adult sized. We managed to use a sheet and blanket to make a very comfy bed for our baby,... More

Review collected in partnership with Hilton Hotels & Resorts

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Additional Information about Hilton Saint John

Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Saint John 3.5*
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Also Known As:
Hilton Saint John Hotel Saint John
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Business Hotel in Saint John #5 Family Hotel in Saint John #6 Romantic Hotel in Saint John
Hotel Class
Number of rooms
197

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