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Hilton Saint John

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1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
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Winter from just $109!
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Hilton Saint John
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Hilton Saint John
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440 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miramichi, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

I ventured to St. John for the very first time with my 71 year old mother for a show at Harbour Station. The hotel room was very clean, and we had a beautiful view of the harbour. Front desk staff welcomed us with very friendly service and a smile! They were very helpful in telling us how to get to... More 

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Kathy G Thank you for taking the time to give us your feedback. It is great to hear that you had an enjoyable stay this weekend and that you found the inside connection to Harbour Station so convenient. We are also very pleased that you enjoyed the comfort of your room. We hope you will make a second visit to... More 

Petawawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Was there because my daughter had a Cheer competition. Great that convention centre and mall were all attached by tunnels. Weather was really bad and got a good rate to stay because of it. Room was a great size and mattresses were quite comfortable. Room service staff was great and friendly. Would stay here again. View was fantastic!!

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Cathy D Thank you for your review. We are very pleased that your stay was enjoyable. As you mentioned The 'inside connection' to the Convention Centre is very convenient, especially this winter! We look forward to welcoming your family back for the next competition in Saint John. Kind regards..Dermot More 

Rothesay
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location, great view, a great stay. room was clean and well appointed. Parking very secure. Access was easy and being connected to the center core of the city was great. A fine exercise area or just take a walk in the miles of connecting ways.

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Deborah W Thank you for your very encouraging review. We appreciate your feedback and are delighted that your stay was such a comfortable one. We look forward to welcoming you again soon. Kind regards..Dermot More 

oakville, ON
Top Contributor
70 reviews 70 reviews
10 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent two nights in the Royal Suite while we were in Saint John for a family funeral. The suite was spacious ( 2800 square feet), with a beautiful oversized living and dining room, with ample comfy seating ( soft seating for a dozen plus room for 8 at the dining table). It was equipped with two flat screen televisions and... More 

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

kerlyranoakville_On Thank you for your positive review regarding your recent stay in the Royal Suite. We are very pleased that you enjoyed the comforts and great views that 1201 had to offer. We are grateful for your feedback on the water quality in the whirlpool tub and our engineering department were sent immediately to rectify this problem. Thank you again... More 

Chesterfield, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

Absolutely the best Hilton facility in North America. Convenient location overlooking the harbour, truly wonderful and friendly staff. They take the notion of customer service to heart. It is a great place for both individual and family stay. Obviously summer is the best time due to weather; however, the staff make sure that it is just as wonderful and warm... More 

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Siraj Thank you for your very positive review. We are delighted that you enjoy your stays with us when on business in Saint John. We look forward to welcoming you many more times...hopefully on your next trip the weather will be kinder and you will be able to venture outside! Thank you again..Dermot More 

Eastport, United States
1 review
4 of 5 stars Reviewed February 24, 2015

We really appreciate this hotel for the harbor views, the modern furnishings, and the fact it's connected by tunnel/walkway to other buildings in Saint John (especially welcome in the winter). We've had only great experiences here.

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Kristin M Thank you for your very positive review. It is great to hear that you enjoy staying with us when you travel up from Maine. To have the inside pedway system connecting the hotel to all local attractions is very convenient..especially this winter with such cold and snow! We look forward to seeing you again soon. Kind regards..Dermot More 

Saint John, Canada
1 review
2 of 5 stars Reviewed February 18, 2015

Front desk and concierge service was certainly lacking on Valentines Day. I was highly unsatisfied and probably will not return to this Hotel. special arrangements had been made and not one was followed through with in turn ruining the surprise wine and strawberries for my wife on valentines Day.

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Greg M Thank you for your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and we have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise. Your feedback helps us improve. Thank you once again for your comments..Dermot More 

Flemington, New Jersey
Top Contributor
54 reviews 54 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 12, 2015

We were here visiting Saint John for vacation and stayed here. The people at the front desk were very helpful, they can answer any questions you may have. We were looking for certain things since we were there a short time and they told us were to go and gave us maps! Very friendly too! The room was very nice... More 

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

peachkoblerpie Thank you for giving us your feedback from your road trip through Saint John. We are very pleased that you enjoyed the waterfront location and found the staff to be friendly and helpful. We look forward to welcoming more visitors to the wonderful Bay of Fundy region again this year! Thank you again..Dermot More 

Highlands of Scotland
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 9, 2015

We chose this hotel more by default than anything as we visited the town . We had a wish to take our Grandson out of School. The location is a must at this time of year with all the Snow and a temperature of -20c. You can walk from the Hotel to Shopping Mall without being exposed to the elements... More 

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Wooffey Thank you for your very positive review. Its great to hear that despite the worst of winter weather you were able to explore the uptown through the 'inside connection'. We hope to have the opportunity to welcome you back in the spring or summer so you can explore the outdoors also! thank you again..Dermot More 

Moncton, NB, Canada
1 review
5 of 5 stars Reviewed February 9, 2015

Hilton Saint John provided a quiet, and comfortable stay in a mini suite. Location is excellent at Market Square with restaurants and shops located thru pedways. Considering the blizzard we had, this was great. Staff are courteous and professional. Breakfast buffet was excellent. Beds are very comfortable. We will be back!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Margaret W Thank you for taking the time to give us your feedback. We are delighted to hear that despite the blizzard conditions you were able to explore the Uptown area through the Pedway system. Your positive comments regarding the helpfulness of the staff have been shared and are much appreciated. We look forward to welcoming you back. Kindest regards..Dermot More 

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