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Hilton Saint John

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1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
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Hilton Saint John
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Hilton Saint John
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452 reviews from our community

Traveler rating
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    70
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Riverview, Canada
Top Contributor
107 reviews 107 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I booked a king bed with a harbour view. The location is the best in Saint John, if you want to be on the harbour and downtown. The service at check in and out was well above average. The room was a bit disappointing. One of the windows were fogged permanently and the sill had water damaged. Room 702. The... More 

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Novascotiagirl-21 Thank you for your very positive review. Your comments regarding the check in, comfort and views of the room, and the great service at York Bistro have been shared and are very much appreciated. We will immediately address the issue with the window membrane in 702 and thank you for bringing it to our attention. We look forward to... More 

Fredericton, Canada
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel is centrally situated downtown and is very classy. Rooms are clean and inviting and beds are comfortable. We would stay there again but eat elsewhere as it is expensive to dine here. Underground parking is attached but a tad expensive.

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

AMcF_12 Thank you for taking the time to give us your feedback. It is great to hear that you enjoyed your stay. We look forward to welcoming you back again soon. Kindest regards..Dermot More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I stay here very often and it is consistently excellent. Friendly staff, great downtown location, clean rooms, very comfy beds... great place to stay. This hotel has the best view of the harbour, so be sure to take advantage of that and get a harbour view room so you can watch the ships coming in and out. Lots of great... More 

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Jeff S Thank you for staying with us again on your recent visit. Your positive comments are very much appreciated and have been shared with the hotel team. Yes, our harbourview rooms certainly offer spectacular views. We are looking forward to the arrival of the first cruise ships of the season in a few weeks! Thank you again and we... More 

Fredericton, Canada
1 review
5 of 5 stars Reviewed 1 week ago

There was some mis-communication while booking the room over the phone and the rate I received upon arrival. This was thankfully remedied in the morning, and I was given back the charges. The room was very nice, and it was great to be near to the night life.

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Nicole H Thank you for your feedback. We are very pleased that you enjoyed your stay, and the location of the hotel. We get many favourable comments regarding the proximity of so many great restaurants and pubs. The boardwalk area is only 2 minutes walk from the hotel and is a great spot to relax. We are looking forward to... More 

Moncton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were here with our hockey team and I had not stayed at this particular hotel for over 15 years. Its been upgraded and was very nice, clean and the service was awesome. Most parents had similar comments. Would definitely stay again.

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

BobandKim22 It is great to hear that you enjoyed your stay and that you will be back again for next years tournament. Last weekends finals were an exciting time in Saint John and we have had similar feedback from the other families who stayed with us. We appreciate you taking the time to give us your feedback and look forward... More 

Saint John, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Our Hockey team stayed at the Saint John Hilton and we loved it!! The staff took care of all our Team needs, their Team Rates were lower than most Hotels of equal value and they tried their best to keep all the parents on the same floor instead of being scattered throughout the building :) The Pedways leading from the... More 

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Gilles M Thank you for taking the time to share last weekends experience with us. It is great to hear that you found the hotel to be great value and enjoyed the comforts of the designated team floor. We hope your team were successful on the ice and look forward to seeing you back again next year. Thank you again..Dermot More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful time at this hotel. Location was great and loved all being on the same floor. We were close to see and do things with the children between games. The Cora's could have been better prepared as they did not know there was a tournament. The rooms were very clean and lots of pillows so no one... More 

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

610 maureenm We are very pleased to hear that you enjoyed your recent stay during the hockey tournament. We always have a very positive response from all guests when we have designated floors for sports groups.We hope your team did well in the tournament and look forward to seeing you again next year. Kind regards..Dermot More 

Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I love the access to the Downtown that this hotel has. Having access to shopping, eating and sporting events without having to go outside is great especially in the winter. During the warmer times of year the boardwalk is a nice way to get around as well. I especially enjoy the harbor view to watch the ships come and go... More 

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Grant S Thank you for taking the time to share your experiences with us. After the winter we've just had it certainly is an advantage to be able to shop and explore the Uptown without having to venture outside! We are all looking forward to the opening of the boardwalk and the outdoor festivals held there. We look forward to... More 

Mashpee, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy to find off of Rt 1 East, the St. John Hilton was a very pleasant experience overall. Despite staying there in the winter, hotel staff welcomed you like it was the fourth of July. Tavern food was very good! Drinks priced reasonably. Being Canada it's pricey. Pasta dinner special for 26$. I stuck with turkey burgers for 14$ and... More 

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Joseph how a Thank you for your very positive review. It is great to hear your feedback on the welcome you received. We look forward to welcoming you back up to Canada this summer..with the great exchange there is now added incentive! Kind regards..Dermot More 

Mashpee, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Well located with easy access to city center. Convenient underground parking with access to hotel. A bit more expense, but worth the extra cost. Passages to very nice shopping mall, city market and city hall (tourist information). Close to all other downtown restaurants and shops.

Review collected in partnership with Hilton Hotels & Resorts

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Walter B Thank you for taking the time to give us your feedback on your recent stay. It is great to hear that you enjoyed your stay and found the hotel location so convenient. We are pleased that you were able to find time to explore the attractions linked to the hotel such as the malls and City market. wE... More 

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