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All 21 Saint John hotels »

Hilton Saint John

3.5 of 5
1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Hotel amenities
Hilton Saint John
Ranked #8 of 21 hotels in Saint John
4.0 of 5 stars 99 Reviews
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99 reviews from our community

    Trip type
Traveler rating
    25
    34
    25
    12
    3
Date Rating
Calgary
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 18, 2012

Stayed there on business for a week and had the best experience. Beautiful clean room, great maid service, comfortable bed, coffee machine, fridge, micro, free bottled water, ice machine, quiet and the best service I've received for quite a while. These people really care about you and are willing to help you have that great experience. I would highly recommend... More

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See 2 more reviews by Frank A for Saint John
Dermot Collins, Director of Sales at Hilton Saint John, responded to this review
May 23, 2012

Frank A Thank you taking the time to give us your feedback. We are delighted to hear you enjoyed your stay and that you felt our teammembers really cared. Location is obviously very important when conducting business for any length of time and we are pleased that you found our harbourfront location very convenient. We hope to welcome you back... More

Plano, Texas
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 11, 2012

Okay place. Very helpful staff, especially when there was a problem with the water supply and they had to completely drain the hot water system. We got a free breakfast out of the deal. Covenient to the tourist areas, good restaurants within walking distance. Beds were very comfortable, rooms above average in size. Very nice view of the harbor. Parking... More

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See 2 more reviews by carl_yakabowskas for Saint John
Dermot Collins, Director of Sales at Hilton Saint John, responded to this review
May 23, 2012

carl_yakabowskas Thank you for your review. We are pleased that you found our location suitable for your visit to our city. We receive many very favourable comments on the harbour views and location close to walking trails and restaurants. We apologise sincerely for the hot water system failure..we understand the inconvenience this caused. However we are happy to hear that... More

Saint John, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 7, 2012

You can't fault the location or the staff - both are excellent. The staff are genuinely friendly, helpful and professional and the reception area is very tastefully decorated and practical. We had a great harbour view and the room was very nice. The beds are extremely comfortable. I must agree with another reviewer though, in as much as the rooms... More

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See 3 more reviews by Vlamings for Saint John
Dermot Collins, Director of Sales at Hilton Saint John, responded to this review
May 11, 2012

Vlamings Thank you for your review. We are very pleased to hear that you enjoyed your stay and had the opportunity to take in the great views from your room. Our teammembers are very proud of the hotel and we are delighted to hear that your experienced the warmth of maritime hospitality! Your comments on the comfort of the beds... More

Copenhagen, Denmark
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 22, 2012

Hotel is a bit tricky to find due to construction work, but overall very nice location. Rooms facing the waterfront have the best views (off course). Gym is modern and well equipped, there is also a small pool. Breakfast is very nice, though a bit pricy. Very nice stay, quiet rooms despite a lot of visitors. Close to shops and... More

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Dermot Collins, Director of Sales at Hilton Saint John, responded to this review
April 23, 2012

MrAD_DK Thank you for your positive comments on our hotel. We are very pleased to hear that you enjoyed the location and the great views from the harbourfront rooms. Also the proximity to local shopping and dining. Despite the hotel being very busy we are happy to hear that you were able to experience quiet in your room. We are... More

Glendale, Arizona
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2012
1
person found this review helpful

Excellent Hilton, the staff are helpful and friendly. The rooms were large, have great views and the beds were comfortable. The breakfast buffet served every morning has an array to choose from and was very good. The new York restaurant has excellent food. The location is easy walking distance to shopping, restaurants, pubs and sight seeing. They also have an... More

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See 4 more reviews by kayla73 for Saint John
Dermot Collins, Director of Sales at Hilton Saint John, responded to this review
April 20, 2012

kayla73 Thank you for your response. We are delighted to hear that you enjoyed your recent stay with us. Most pleasing were your generous comments on our teammembers who will be thrilled by your feedback. We are indeed fortunate to have such a great location on the waterfront and the ocean views from the rooms are wonderful.The public reposnse to... More

Fredericton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2012
1
person found this review helpful

Great location,reasonable with nice rooms and views,friendly staff.

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See 4 more reviews by howdy33 for Saint John
Saint John, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 29, 2012

This is a hotel that has a ton of age behind it, the heating and air conditioning were a constant issue, I lived there for about 6 months to finish off a project. The people were awesome, easy to get along with, always helpful, quick when something was needed, I would go back just to say hi to them again.... More

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Dermot Collins, Director of Sales at Hilton Saint John, responded to this review
April 1, 2012

JodyM Thank you for your review. We are sorry to see you leave after being our guest for so long! Your comments regarding the teammembers are very much appreciated. Our location is indeed great and watching the cruise ships from your room is a real treat. As you say, having so many restaurant within a few minutes walk is very... More

Ottawa, Canada
Top Contributor
55 reviews 55 reviews
Reviews in 17 cities Reviews in 17 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 27, 2012

I am staying at the Hilton on a short business trip and would agree generally with most reviews here. It is clearly an older building but has nice common areas, generously sized, comfortable rooms that have been kept up to date. No problems with heating or cooling while I have been here. The main restaurant is under renovation, but I... More

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Dermot Collins, Director of Sales at Hilton Saint John, responded to this review
April 1, 2012

Ottawatraveler_11 Thank you for your review. We are pleased that you enjoyed the hotel location and found the rooms comfortable. The new Bistro & Pub you referred to is almost complete and will open on April 12th. We are very excited about this project as the Pub and patio offers superb views of the Harbour. We hope to be able... More

Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 14, 2012

Stayed here recently for a trade show that was over at Harbour station, while the rooms have been recently updated (which are great) the bar is undergoing renovations the hotel lobby/elevators are showing their age. Air conditioning/heater system here i've found has always made a lot of noise, been staying here for many years. Hotel was built very close to... More

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed February 6, 2012 via mobile

Stayed here on business, good location with underground parking, however not what I expected from a Hilton. The rooms are COLD, the heaters cant keep up and run constantly, best I could get was about 71 degrees at night in my room. The first room I had didnt have heat at all so I had to move. The water from... More

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Dermot Collins, Director of Sales at Hilton Saint John, responded to this review
February 7, 2012

Bstruckm Thank you for taking the time to provide us with your feedback. We are happy that you found the hotel location convenient. We are genuinely apologetic for the water issues you experienced. It is true that on occasion, due to aging infrastructure in the city (hotel water is supplied by main Saint John city water line), rust discolouration occurs.... More

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Additional Information about Hilton Saint John

  • Hilton Hotel Saint John
  • Saint John Hilton
Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Price Range: PLN: $$

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