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Hilton Saint John

Certificate of Excellence
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1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
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$75 Spa & Breakfast
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1 room 1 adult
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Hilton Saint John
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618 Reviews from our TripAdvisor Community

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Level Contributor
97 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

I found the hotel to be over priced and the 20 dollar per night parking to also be over priced. I realize there is no where else to park but the parking garage. The hotel was pleasant I had the room with the view of the bay. Furnishings were on the older side with some stains. Bathroom was OK. The... More 

Helpful?
Thank Aaron R
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Aaron R Thank you for your review. We are pleased to hear that your stay was enjoyable and that you intend to return based on the comfort and friendliness of the staff. The observations you made are appreciated and will certainly assist us in improving on certain areas of service. Thank you again for your feedback and we look forward... More 

Halifax, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 6 days ago NEW

Wanted to give a big shout out to the staff and management of the Hilton Saint John. Was warmly greeted and taken care of. Special thanks to Andrea Knudson for taking care of my arrangments and to the restaurant/bar staff for preparing my "Hot Toddy" as I was battling an early winter bug. Look forward to being back!

Helpful?
Thank Greg_YHZ
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Greg Thank you for your very positive review. It is great to hear you enjoyed your recent stay. We are pleased that we were able to make your stay comfortable while you were feeling under the weather. We look forward to welcoming you back again as our guest! Kind regards..Dermot More 

Halifax, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Had to travel to SJ for work and stayed at the Hilton for 4 days. Had a beautiful harbour view, room was nice and cozy with a big desk for work. Had access to a pedway to other restaurants and small mall which was handy since it was middle of winter and cold. I would definitely stay here again.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Wendy A Ms L
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Wendy A We are very pleased to hear that your recent stay was such an enjoyable one. Your comments regarding the comfort of the room and the harbour views are certainly appreciated. Indoor access to the adjacent shopping malls is a definite plus at this time of year! We look forward to welcoming you again and thank you for your... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Where to begin... I'm not a picky traveller but this hotel went way above and beyond without being prompted. Stephanie at the front desk was fantastic, got booked in (on the spot booking), informed of all the amenities, parking, restaurant, and as a Hilton Rewards member got a complimentary room upgrade! (pays to be a member!) Room is spectacular. Spotless... More 

Helpful?
Thank Whereareyougoing2016
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Whereareyougoing2016 Thank you very much for your positive comments on your recent stay. We appreciate you taking the time to acknowledge individual team-members. They will be thrilled to hear that you felt so at home! We look forward to your next visit. Kind regards..Dermot More 

Miramichi, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

you never had to go outside because it was all there for you. If your kids like to swim in a Olympic size pool with diving boards or go to a hockey game and have quality food or just go to TimHortons it is all there in the most beautiful part of the city next to the seaport where the... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank brianw490
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

brianw490 Thank you very much for your positive review. Its great to hear that you enjoyed the convenience of the hotel location and experienced the local sights and attractions. We look forward to welcoming you again soon. Kind regards..Dermot More 

Fredericton, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Very pleasant and easy business stay at the Hilton on a cold January day in Saint John, New Brunswick. Check-in was quick and easy. Staff was pleasant and welcoming. My room was perfectly appointed. Easy check out.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Coleen G
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Coleen G Thank you for taking the time to give us your feedback. Your comments are much appreciated. Only a few cold days left in January..we hope! Thank you again and we look forward to your next visit. Kind regards..Dermot More 

1 review
4 of 5 stars Reviewed 2 weeks ago

Convenient to Bay Ferry service to Digby. Easy winter access to city underground. Five and one half hours drive from Portland Maine. Hotel & Ferry saves six hours of driving to Digby but pricey option.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank amosnealp
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

amosnealp Thank you for your feedback. We are pl;eased that your stopover stay on your way to Nova Scotia was an enjoyable one. The ferry from Saint John to Digby certainly shortens the journey. We look forward to the next stay on your travels up from Maine. Kind regards..Dermot More 

Halifax, NS
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The property wows. Right in the centre of it all, on the waterfront, in full beat of the rhythm of the city. The name echoes quality and prestige. Which sets a high expectation and the disappoints. THe bathroom was below expectations. I had to pay extra for parking -- almost unheard of in the Maritimes...and go to a parking garage... More 

Helpful?
Thank wendywalters
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

wendywalters Thank you for your review. We apologise for the lapses in service with relation to the bathroom. This is certainly not our standard and will be addressed immediately. The parking garage adjacent to the hotel is not owned by the hotel, but by the City of Saint John. It is underground and heated, and while not the only parking... More 

Brooklin, Canada
1 review
5 of 5 stars Reviewed January 3, 2016

We love the Hilton Saint John. It is my choice of hotels in the city while we visit our son. I prefer a king size over 2 doubles and we generally get this room overlooking the harbour. The fireworks were spectacular. Clean and comfortable.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Nancy7228
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Nancy7228 Thank you for sharing your feedback with us. It is great to hear that you had such an enjoyable stay over the New Year period. We agree..the fireworks are spectacular! We look forward to welcoming you as our guest again on your next visit to visit your family in Saint John. Kind regards..Dermot More 

MA
1 review
4 of 5 stars Reviewed January 2, 2016

Great clean cost effective. Nearby restaurants nearby. Easy parking. Quiet room. Clean, lot of easy areas to go to. Parking underground and convenient to get to and from. Hotel workers were very friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank CRVMA
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

CRVMA Thank you for your response. it is great to hear your positive feedback. We hope to welcome you back again this year on your next vacation through the Maritimes. Happy New Year and kind regards..Dermot More 

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