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Hilton Saint John

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1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
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Hilton Saint John
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75%
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Hilton Saint John
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    514 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (98)
    Date | Rating
    • English first
    • French first
    • German first
    • Portuguese first
    • Any
    English first
    • All months
      (514)
    • Mar-May only
      (105)
    • Jun-Aug only
      (208)
    • Sep-Nov only
      (132)
    • Dec-Feb only
      (69)
    All months
    Charlottetown, Canada
    Level Contributor
    3 reviews
    3 of 5 stars Reviewed yesterday NEW

    Hotel is easily situated to get to and summer time convenient to walk around the city (Note 4 restaurants w bars and patios doesn't make a board walk.) Room windows were hit with bird droppings, but since it was only overlooking the boat docks it kind of gave the view some charm. Parking verification wasn't working so had to meet... More 

    Was this review helpful? Yes
    Halifax, Canada
    Level Contributor
    90 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 101 helpful votes
    5 of 5 stars Reviewed yesterday NEW

    We paid a little extra to stay at this location and it was well worth it. The rooms were clean and modern and the staff was pleasant and helpful. We had room on the Club floor facing the ocean. Great views.

    Was this review helpful? Yes
    Salt Lake City, United States
    5 of 5 stars Reviewed yesterday NEW

    The harbor view was very nice. the single king room was spacious and completely comfortable. The location right nest to the boeardwalk restaurnts was an added bonus. Plus, the breakfast buffet was more than anticipated.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Kirkland, Qc, Canada
    3 of 5 stars Reviewed 4 days ago NEW

    Hotel location was excellent, our room was overlooking the harbor. Bed was a bit too soft, but that's a personal view. Our only negative was the service and food quality in the restaurant. Buffet breakfast was very good.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

    James P Thank you for your recent review. We appreciate your feedback on the great location and your mixed review regarding the York Bistro. Your comments have been shared with the Chef and his team who always welcome such feedback. We look forward to your next visit. Kind regards..Dermot More 

    Dover, Delaware
    Level Contributor
    34 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Rooms are fi e didn't seem out dated at all. I'm pretty sure the whole area is fairly new. The duty manager is awesome she's able and willing to do everything she can to make sure your stay is perfect. Get any kind of harbor view or a high floor. Pro tip: when you enter the parking garage just across... More 

    Was this review helpful? Yes
    Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

    Josh S Thank you for your very positive feedback. Our front desk team appreciate your kind comments and are pleased that they were able to make your stay a comfortable one. We look forward to welcoming you as our guest again on your next trip through the Fundy region. Kind regards..Dermot More 

    1 review
    5 of 5 stars Reviewed 1 week ago

    We had an amazing sleep at the Hilton. Check in and out was easy and no hassels. Since sleeping was the only thing we did in this hotel, I am not able to comment on any other amentites other then is was clean and very welcoming.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

    m6808ljkellys Thank you for taking the time to post on tripadvisor. It is great to hear that you had such a wonderful sleep at the hotel! Your comments on the welcome you received are also appreciated. Enjoy the rest of your vacation and we hope to welcome you again soon. Kind regards..Dermot More 

    Laguna Hills, California
    Level Contributor
    5 reviews
    3 hotel reviews
    3 of 5 stars Reviewed 1 week ago

    We spent one night in Saint John as we traveled through Atlantic Canada. This was one of our worst hotels. The location is great, but the room and bathroom were tired and in need of renovation. Everything appeared clean, but nothing special. Unfortunately there aren't many options in Saint John, and we stayed here because of the view, which was... More 

    Was this review helpful? Yes
    Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

    helmths Thank you for taking the time to share your feedback and for your positive comments on the great hotel location and views. We would like to know which room you stayed on so that we can address your comments regarding the room and bathroom. We are hoping that you can reply to our offline request made through Tripadvisor. Many... More 

    Harrogate, United Kingdom
    Level Contributor
    9 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    4 of 5 stars Reviewed 1 week ago

    Spacious room, great location for easy acess to town and boardwalk where there are lots of bars, restaurants and entertainment. Shame you have to pay $18 a night to park the car! I would also have enjoyed a cup of tea in my room (being English!) And only coffee is offered.

    Was this review helpful? Yes
    Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

    kscru Thank you for your review. It is great to hear that your enjoyed the location and the surrounding attractions in Market Square. Tea sachets should be provided in all guest rooms and we apologise if your room was overlooked. We hope you enjoy the remainder of your vacation in Canada. Kind regards..Dermot More 

    1 review
    1 of 5 stars Reviewed 1 week ago

    Got to the front desk and the lady there had ZERO personality, very unhelpful. We then go to the parcade where you HAVE to pay for parking, thinking we could pay for one stall for two motorcycles the security guard very very rudely handed us another ticket told us in a stern voice said " if you don't like it... More 

    Was this review helpful? Yes
    Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

    Megan316 Thank you for your review. As the hotel does not own or operate the parking garage where you parked your vehicles it is unfortunate that you included that aspect of your visit in your hotel review. Your comments have been passed onto the operators of the parking garage for their review. Kind regards..Dermot More 

    Montreal, Canada
    1 review
    5 of 5 stars Reviewed 1 week ago

    We recently stayed in the Hilton Saint John, NB. The hotel was wonderful and in a great location, at Market Square. We found the staff extremely friendly and helpful. Of course, the room met all of our expectations.

    Review collected in partnership with Hilton Hotels & Resorts

    Was this review helpful? Yes
    Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

    Patricia C Thank you for your very positive comments regarding your recent stay. We are very pleased that you enjoyed the hotel location, and your feedback on the friendliness and helpfulness of the staff is much appreciated. We look forward to your next vacation visit. Kind regards..Dermot More 

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