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All 20 Saint John hotels

Hilton Saint John

3.5 of 5 Hotel   |   1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
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Hilton Saint John
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Ranked #5 of 20 hotels in Saint John
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 days ago
BlessedAmI Boston, Massachusetts, United States
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314 people have reviewed this hotel

Traveler rating
    105
    125
    57
    23
    4
See reviews for
52
104
23
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
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English first
Boston, Massachusetts, United States
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel sits right on the Bay of Fundy and is centrally located right in the heart of everything. From the checking in to the checking out, this hotel was fabulous in every way. The staff couldn't have been more helpful, they were courteous, polite and professional. My room up on the 6th floor with a direct view of the... More

Was this review helpful? Yes 1
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

BlessedAml Thank you for taking the time to give us your feedback. We are very pleased that your recent stay was so enjoyable! Your positive comments have been shared and we look forward to welcoming you as our guest again on your net visit up to New Brunswick. Kindest regards..Dermot More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Good hotel with a great location in the mid of Saint John centre. Offers a good brekfast buffet, with a variaty of healthy choises. Rooms are clean and modern, but have some issues with isolation of sound from the gangway. Big gap at the bottom of the entrance door to the rom, gives some noise to the room. Nice and... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Tore J Thank you for your favourable comments on the staff and the food service. Your comments on the need for additional attention to soundproofing the doors are well taken and we will certainly see what can be done to address this issue. We look forward to welcoming you again during your next business trip to Saint John. Kindest regards..Dermot More

Fredericton, Canada
1 review
4 of 5 stars Reviewed 1 week ago

The inhouse reservations sucks. Apart from that the location is great, the food is good, the rooms are clean and the staff is friendly. My only problem is the reservation. If you call the front desk to make a reservation, they transfer you overseas and the service which ends up taking you a lot of time, something that the staff... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Pierre B Thank you for taking the time to give us your feedback. We are pleased to hear that you enjoyed the location and found the food and service to your satisfaction. We apologise for the delay you experienced during the reservation process and have shared your comments with Hilton central reservations. We appreciate your comments and hope to have... More

Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this Hilton for the first time on a business trip to Saint John. I typically have stayed at the delta, but switched this time. The location is perfect and would be a lot nicer if the weather was better, but do enjoy the view of the water. Check in was easy and the staff very personable. On... More

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

D C Thank you for taking the time to give us your feedback. We are pleased that you enjoyed your stay and we appreciate your loyalty to Hilton and the Hhonors rewards program. We apologise for our failure to properly clean you room but are pleased that the efforts of the front office to address the situation were to your... More

Calgary, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Great location, very close to arena and all through pedways as it was very cold when we were there. Close to great restaurants as well. Would stay here again if I needed to be close to old downtown. Hotel staff are very accommodating. We were here for the World Women's Curling and the location was great!

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Margo W Thank you for taking the time to give us your feedback. The indoor Pedway system linking the hotel to the arena and local shopping malls/restaurants is certainly a huge plus at this time of year..especially this winter which has been particularly long and cold! The Athletes and fans at the Ford World Women's Curling Championship certainly appreciated the... More

Fredericton, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Hilton Saint John while taking in some of the curling games. This was not my first stay there because I have stayed there before and that is why I returned this time plus it was very convenient and close to the curling. The hotel was the host of all the curling teams and numerous officials so the... More

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Wayne M We are delighted to hear that your recent stay was such an enjoyable one. Your positive comments on all aspects of your stay have been shared and are much appreciated. We look forward to welcoming you again in the near future. Kind regards..Dermot More

Saint John, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

First time stay at this hotel. The staff was very friendly and very accommodating. Rooms were nicely furnished and extremely quiet. Beds were very comfortable. Front desk staff great at check out after a lengthy stay. Will stay again.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Laura C Thank you for your feedback. We are very pleased that your recent first time stay was satisfactory and that you enjoyed the quiet and the comfort of our guest rooms. We look forward to welcoming you again in the near future. Kindest regards..dermot More

Boston, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The pool was over crowded and loud and they didn't have enough towels for the guests. Waited 5 minutes for elevator in cold wet clothes. The noise level was terrible. We have 2 kids and at 1am there were people running up and down the halls talking and laughing and we could hear it like they were sitting next to... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

KarnaH Thank you for taking the time to give us your feedback. Your comments are very well received and we apologise sincerely for the inconveniences you experienced this past weekend at the hotel. When sporting tournaments are held in the City there is always a balance between accomodating teams and ensuring that our other guests comfort is respected. In this... More

Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I don't usually stay at fancy Hotels. I'm usually a "right by the highway deal" kind of guy. This place was sparkling. Renovated. Quiet. Inside pedway to a bunch if good restaurants. Nice pool. Indoor parking. Really nice stay. I guess you get what you pay for.

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Virageault Thank you very much for your favourable review. We are very pleased that you found the recent hotel renovations to your liking. Also the quiet aspect and the location next to market square shopping and dining. We hope that for your future visits to Saint John you will take a little detour off the highway and stay with us... More

Halifax, Canada
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

On arrival at this hotel for a four-night stay, staff informed us that the room were reserved was given to other guests. The room they had for us was not ideal for our family and we weren't pleased. However, they moved us to a better room the following day and sent us a tray of goodies. Rooms were clean and... More

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

JustMeinNS Thank you for your review. We apologise for initially booking you into a room which did not meet your needs as a family, and thank you for recognising the efforts of the front desk to remedy the situation. We are very pleased that you enjoyed the comforts of the room and were able to explore the local market and... More

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Additional Information about Hilton Saint John

Also Known As:
Hilton Saint John Hotel Saint John
Hilton Saint John Hotel
Hilton Hotel Saint John
Saint John Hilton
Hilton Saint John New Brunswick
Address: 1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Saint John
#5 Family Hotel in Saint John
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Saint John 3.5*
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