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Hilton Saint John

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1 Market Square, Saint John, New Brunswick E2L 4Z6, Canada
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Hilton Saint John
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509 Reviews from our TripAdvisor Community

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Traveler rating
    185
    196
    80
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (509)
  • Mar-May only
    (105)
  • Jun-Aug only
    (203)
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    (132)
  • Dec-Feb only
    (69)
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Dover, Delaware
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Rooms are fi e didn't seem out dated at all. I'm pretty sure the whole area is fairly new. The duty manager is awesome she's able and willing to do everything she can to make sure your stay is perfect. Get any kind of harbor view or a high floor. Pro tip: when you enter the parking garage just across... More 

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Josh S Thank you for your very positive feedback. Our front desk team appreciate your kind comments and are pleased that they were able to make your stay a comfortable one. We look forward to welcoming you as our guest again on your next trip through the Fundy region. Kind regards..Dermot More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

We had an amazing sleep at the Hilton. Check in and out was easy and no hassels. Since sleeping was the only thing we did in this hotel, I am not able to comment on any other amentites other then is was clean and very welcoming.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

m6808ljkellys Thank you for taking the time to post on tripadvisor. It is great to hear that you had such a wonderful sleep at the hotel! Your comments on the welcome you received are also appreciated. Enjoy the rest of your vacation and we hope to welcome you again soon. Kind regards..Dermot More 

Laguna Hills, California
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

We spent one night in Saint John as we traveled through Atlantic Canada. This was one of our worst hotels. The location is great, but the room and bathroom were tired and in need of renovation. Everything appeared clean, but nothing special. Unfortunately there aren't many options in Saint John, and we stayed here because of the view, which was... More 

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Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

helmths Thank you for taking the time to share your feedback and for your positive comments on the great hotel location and views. We would like to know which room you stayed on so that we can address your comments regarding the room and bathroom. We are hoping that you can reply to our offline request made through Tripadvisor. Many... More 

Harrogate, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Spacious room, great location for easy acess to town and boardwalk where there are lots of bars, restaurants and entertainment. Shame you have to pay $18 a night to park the car! I would also have enjoyed a cup of tea in my room (being English!) And only coffee is offered.

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

kscru Thank you for your review. It is great to hear that your enjoyed the location and the surrounding attractions in Market Square. Tea sachets should be provided in all guest rooms and we apologise if your room was overlooked. We hope you enjoy the remainder of your vacation in Canada. Kind regards..Dermot More 

1 review
1 of 5 stars Reviewed 1 week ago NEW

Got to the front desk and the lady there had ZERO personality, very unhelpful. We then go to the parcade where you HAVE to pay for parking, thinking we could pay for one stall for two motorcycles the security guard very very rudely handed us another ticket told us in a stern voice said " if you don't like it... More 

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Megan316 Thank you for your review. As the hotel does not own or operate the parking garage where you parked your vehicles it is unfortunate that you included that aspect of your visit in your hotel review. Your comments have been passed onto the operators of the parking garage for their review. Kind regards..Dermot More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed in the Hilton Saint John, NB. The hotel was wonderful and in a great location, at Market Square. We found the staff extremely friendly and helpful. Of course, the room met all of our expectations.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Patricia C Thank you for your very positive comments regarding your recent stay. We are very pleased that you enjoyed the hotel location, and your feedback on the friendliness and helpfulness of the staff is much appreciated. We look forward to your next vacation visit. Kind regards..Dermot More 

PA
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent beds and amenities are a few things. The saltwater pool and fitness center is open until 11 pm. The complimentary breakfast is awesome. This is the only place to stay around this town. We looked at others and your car with possessions would have gone by morning. Pay the little extra it is worth it. Highly recommend this hotel... More 

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Dolly9ou Thank you for your very positive comments. We are very pleased to hear that you enjoyed your stay with us. Enjoy the rest of your holiday in the Maritimes and we hope to welcome you again soon. Kind regards..Dermot More 

common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is a beautiful hotel. Clean, well maintained. In the heart of everything. Close to the Reversing Falls. We had breakfast which was worth it. The pineapple pancakes were great. Pros Great Harbour View Central Location Clean Cons parking not included fan in bathroom did not work would definitely go back.

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Sunshine2903 It is great to hear that you had an enjoyable stay. Your comment on the breakfast pancakes has been passed on to the Chef..no doubt he'll be thrilled! Enjoy the remainder of your vacation and we look forward to your next visit. Kind regards..Dermot More 

League City, Texas
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Room and service at checkin were good. Location is fantastic. Right next to the boardwalk with great food, views, and music nightly in the summer. Great value for a Hilton. Breakfast overpriced and not complimentary unless have HHonors benefits.

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

JBChristopher Thank you for your positive feedback on your recent stay. It is great to hear that you were able to take in some of the live music and entertainment on the boardwalk adjacent to the hotel. enjoy the rest of your Maritime vacation and we hope to see you back again soon. Kind regards..Dermot More 

Blandon, Pennsylvania
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

OK, it's a Hilton. Know what to expect? Good. It's just like most other Hilton's. It does have a good view of the harbor, and it is close to a few good restaurants. Parking's not included, breakfast's not included, and it cost over $200 CAD. In a nice city, maybe. In Saint John? C'mon.

Was this review helpful? Yes
Dermot_Collins, Director of Sales at Hilton Saint John, responded to this review

Seth M Thank you for your feedback. There are several very popular inclusive packages available through our Hilton website that may wish to consider for a future visit. Similar to all full service hotels we offer both 'room only' rates and package rates, depending on your individual preference. For example we have both 'bed & breakfast' and 'super saver' (with... More 

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