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Comfort Inn

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1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
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1 room 1 guest
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76 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
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  • French first
  • Portuguese first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (11)
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    (42)
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    (19)
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Dunnville, Canada
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

It was ok, but just ok. The beds were comfy. It smelled like smoke even in non-smoking wing. The front dest staff was friendly. Black mould along the ceiling in bathroom, though otherwise reasonably clean.

Was this review helpful? Yes
Waterford, Ontario, Canada
Level Contributor
52 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was just a hotel for us to stay for a few hours after our late night arrival at St John airport. It served the purpose and we all slept fine. If you're staying longer, get another hotel because this one is showing it's age. We paid less for far better on our trip

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Baltimore, Maryland
Level Contributor
263 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just off the highway and close to Reversing Falls but not much else positive. The hotel is in need of remodeling. It wasn't dirty just worn looking. The front staff was friendly and helpful. The breakfast was nothing special.

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Angela Allen... More 

tucson
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel either needs to be totally renovated or shutdown. It is the worst Comfort Inn we have ever stayed at. Breakfast was way below the standard of the Comfort Inn's we have stayed at in the past. Would definitely not recommend this hotel.

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write such a detailed review. I am very sorry to hear that your stay did not meet expectations. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.... More 

Travelers are raving about these Saint John hotels

New Brunswick, Canada
1 review
1 of 5 stars Reviewed July 22, 2015

I would never suggest that any one booking on line would get what they booked.... The website said that they had laundry room, and booked a main floor room. Received none of these.. We have been travelling for 10 days and the above amenities is why we booked. very upset... and the desk did not offer any solution,... She could... More 

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at Comfort Inn. We are very sorry that your stay fell short of your expectations. Our goal is to exceed the expectations of our valuable guests and it is evident through your comments that we did not meet them, please accept our sincere apologies for the... More 

Moncton, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 16, 2015

If you've stayed in a Comfort Inn then you know what you are getting. The franchise has pretty consistent standards. In fact, I was briefly confused as the exterior of the building resembles a different Comfort Inn I have stayed at (in Bridgewater, NS) almost exactly and I was sure I had been there before. Which is not entirely inaccurate:... More 

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stella Tennant... More 

Brampton, Canada
1 review
5 of 5 stars Reviewed July 11, 2015

Marlene was great at check-in but even better than great when she handled a booking issue quickly and professionally, solving the problem immediately. The service we received was absolutely perfect. Marlene truly saved the day!!!!

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Montreal, Canada
Level Contributor
134 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed July 2, 2015

This motel is well located, and the price is decent for what you get. If you are budget-minded, then it is a good choice. Nothing fancy, but clean and good for a quick overnight stop. Breakfast is bland.

Was this review helpful? Yes 1
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stella Tennant... More 

Saint Augustine, Florida
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 24, 2015

We vacationed in New Brunswick in June 2015. Having driven up from Bar Harbor, Maine and stopping to see Campobello, we were needing a stopover before proceeding to Hopewell Rocks. St John is an interesting town and this motel was just what we needed, quiet, comfortable beds and a friendly desk clerk, Marlene. Marlene was so friendly and helpful, taking... More 

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 17, 2015

Hotel is located just off the highway, easy access. the rooms are comfotable, my stay was great, the front desk lady Angie was great very friendly, gave us great recommendation to places to eat and see.

Was this review helpful? Yes 1
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

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