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Comfort Inn

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1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
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71 Reviews from our TripAdvisor Community

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Traveler rating
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    24
    7
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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    (71)
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    (11)
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New Brunswick, Canada
1 of 5 stars Reviewed 1 week ago

I would never suggest that any one booking on line would get what they booked.... The website said that they had laundry room, and booked a main floor room. Received none of these.. We have been travelling for 10 days and the above amenities is why we booked. very upset... and the desk did not offer any solution,... She could... More 

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review regarding your recent stay at Comfort Inn. We are very sorry that your stay fell short of your expectations. Our goal is to exceed the expectations of our valuable guests and it is evident through your comments that we did not meet them, please accept our sincere apologies for the... More 

Moncton, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you've stayed in a Comfort Inn then you know what you are getting. The franchise has pretty consistent standards. In fact, I was briefly confused as the exterior of the building resembles a different Comfort Inn I have stayed at (in Bridgewater, NS) almost exactly and I was sure I had been there before. Which is not entirely inaccurate:... More 

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stella Tennant... More 

Brampton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Marlene was great at check-in but even better than great when she handled a booking issue quickly and professionally, solving the problem immediately. The service we received was absolutely perfect. Marlene truly saved the day!!!!

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Montreal, Canada
Level Contributor
132 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This motel is well located, and the price is decent for what you get. If you are budget-minded, then it is a good choice. Nothing fancy, but clean and good for a quick overnight stop. Breakfast is bland.

Was this review helpful? Yes 1
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stella Tennant... More 

Saint Augustine, Florida
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 24, 2015

We vacationed in New Brunswick in June 2015. Having driven up from Bar Harbor, Maine and stopping to see Campobello, we were needing a stopover before proceeding to Hopewell Rocks. St John is an interesting town and this motel was just what we needed, quiet, comfortable beds and a friendly desk clerk, Marlene. Marlene was so friendly and helpful, taking... More 

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed June 17, 2015

Hotel is located just off the highway, easy access. the rooms are comfotable, my stay was great, the front desk lady Angie was great very friendly, gave us great recommendation to places to eat and see.

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Stouffville
Level Contributor
51 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 13, 2015

Nice comfy beds and the front staff were really nice. The accommodated us with a ground floor room with walkout for easier access for our belongings from our bikes (heavy rain storm going on). Shower could have been a litter more forceful but it was hot.

Was this review helpful? Yes 1
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Wasaga Beach, Canada
Level Contributor
57 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 1, 2015

This wasn't a top of the line type hotel, but the beds were comfortable, the rooms were clean and had everything you needed. Staff was friendly. There was no elevator in this hotel, but we were able to get a first floor room. There weren't any restaurants nearby, so you had to drive. We didn't see a lot of choices.... More 

Was this review helpful? Yes 1
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stella Tennant... More 

Acton
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2015

The hotel room was large, clean and comfortable. The staff were pleasant and helpful. The hotel was close to the highway and there easy on and off options. The dining options were limited close by and it was away from the tourist are of Saint John

Was this review helpful? Yes
GMCN244, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

1 review
5 of 5 stars Reviewed January 29, 2015

We stayed here on the Jan.27th blizzard. The front desk clerk went out of her way to direct me to the motel while I was on my cell phone! I never would have reached the motel if it were not for her. Total white out, and could not see a thing. My husband had surgery, and was not released from... More 

Was this review helpful? Yes
Stella T, General Manager at Comfort Inn, responded to this review

Dear Valued Guest • Thank you for your sincere comments about our Comfort Inn. We are delighted that you enjoyed your stay with us and would recommend us to other visitors to Saint John, New Brunswick. We do appreciate your continued patronage, and look forward to serving you more in the future. Kind Regard Stella General Manager More 

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