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Comfort Inn

2.0 of 5
1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
Hotel amenities
Comfort Inn
Ranked #12 of 20 hotels in Saint John
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30 reviews from our community

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Traveler rating
    4
    6
    13
    4
    3
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Halifax, Canada
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 28, 2013

Chose this hotel as we stayed at Comfort Inn's for our whole trip recently and we were on our way home. What a disappointed compared to the rest. First room, the sink was clogged, so moved to another room. That sink didn't drain well either, but didn't bother to move. The halls smelled bad, mostly cigarettes, carpets looked dirty and... More

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Pictou, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 15, 2013

This Comfort Inn meets all of the average requirements for this particular chain of hotels. As with many of the other TA Reviewers, you get a much better rate if you can reserve, rather than just arriving for the night, as we did with no reservation. It is easy to see when you are coming eastward, from the Maine /... More

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Sue P, General Manager at Comfort Inn, responded to this review
April 17, 2013

The management of the Comfort Inn Saint John was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. By reading each of these reviews, we are able to recognize areas in need of improvement and take the appropriate actions to correct them. Once again I would like to thank... More

Ormond Beach, Florida
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 4, 2012

Typical Comfort Inn. OK but there is no elevator for the 2nd floor which was not mentioned on the web site. Otherwise it is basic clean chain hotel at a reasonable price located where we needed a room.

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Sue P, General Manager at Comfort Inn, responded to this review
January 29, 2013

We were pleased to hear your stay was good other than there not being an elevator available at this property. We appreciate your comments and hope you will consider staying with us again. More

Smithers, Canada
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 27, 2012

This is your average Comfort Inn. smoking downstairs and most of the non-smoking rooms upstairs and there is no elevator. I had checked rates for the rooms a few weeks in advance but as we were unsure of our itinerary I did not reserve a room. Then when we knew the date that we were going to be there the... More

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Sue P, General Manager at Comfort Inn, responded to this review
November 1, 2012

We appreciate you taking the time to leave a review of the Comfort Inn Saint John. At this location we do offer smoking and non- smoking rooms on both floors. The Comfort Inn strives to have the most cost effective rooms available at all times, and automatically adapts your rate to current market demands. This dynamic pricing strategy uses the... More

Cleveland OH USA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 30, 2012

The first thing that hit us as we entered the lobby was the smell of cigarettes. Our room, supposedly non-smoking, smelled of cigarettes. No elevator. So few electrical outlets that they used a multi-plug in one of the two outlets. One could not have the small refrigerator (which was not turned on - perhaps good from a safety standpoint, light,... More

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Sue P, General Manager at Comfort Inn, responded to this review
October 2, 2012

Thank you for taking the time to review the Comfort Inn Saint John. We would hope that the many positive reviews would be a testament to our commitment to providing excellent service. We pride ourselves on meeting the needs of our entire guest which would include having smoking rooms, being pet friendly while trying to accommodate the ever changing needs... More

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Hartford
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 11, 2012

Aaaaaahhhhh............another Comfort Inn with reasonable prices, good accomodations and..........yes........wait for it....SUPERB staff. We checked in after the ferry ride over from Nova Scotia and of course the lobby was full of other travellers. There was s short wait but the front desk person (Debbie) had it well under control and although I could feel the tension in the small space,... More

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Sue P, General Manager at Comfort Inn, responded to this review
September 17, 2012

The Comfort Inn Saint John thanks you for leaving such a glowing recommendation of our property. It was unfortunate that due to the nature of the weather that we did indeed have our road flooded. We were on the other had very delighted to hear that our staff were able to ease some of the travel stress due to flooding... More

Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2012

After staying at the Comfort Inn in Halifax, we thought we would give this one a go. Again the rooms were clean and offered good value for money. These rooms did seem slightly more dated than the ones at the previous hotel, but that could have been due to the fact that there seem to be less natural light entering... More

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Sue P, General Manager at Comfort Inn, responded to this review
September 17, 2012

Thank you for taking the time to leave such a thorough review of the Comfort Inn Saint John. We were pleased to hear that you enjoyed your stay and the Continental Breakfast that is provided to all of our guests. As a General Manager your comments are invaluable to me. We hope to have the opportunity to welcome you back... More

Moncton, Canada
1 review
4 of 5 stars Reviewed August 21, 2012

We were in town for a dog show, and the Comfort Inn was a great location to go back and fourth to the show. The have a great green space to exercise the dogs and also an area to BBQ with picnic tables to enjoy a meal outdoors. Staff was great always asked how we made out at the show,... More

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Sue P, General Manager at Comfort Inn, responded to this review
August 22, 2012

Thank you for leaving such a thorough review of the Comfort Inn. We strive to provide our guests with an extraordinary experience and we are pleased to have the opportunity to do that for you during the recent dog show. We hope to have you back soon. More

Fredericton, Canada
1 review
5 of 5 stars Reviewed August 21, 2012

I recently stayed at the Comfort Inn and had a wonderful experience. My room was very clean and the staff was great. I did not get to the opportunity to have breakfast on this trip. I did however find the wifi very helpful. I will definately stay at this location on my next trip through Saint John.

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Sue P, General Manager at Comfort Inn, responded to this review
September 17, 2012

Thank you for your review and we are glad to hear that you will be staying with us again. We look forward to your return. More

ontario
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 19, 2012

The hotel is a bit older but renovations seem to be in progress. Staff were super friendly and very helpful. The Breakfast Attendant was very busy but she made sure to acknowledge everyone that came in and chatted with them all. Our room was clean and very comfortable, no complaints!!! We stayed for one night before we crossed over to... More

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Sue P, General Manager at Comfort Inn, responded to this review
August 22, 2012

The Comfort Inn appreciates you taking the time to review our property. It is always nice to hear how well our guests are treated by our staff. We do appreciate your continued patronage, and look forward to serving you more in the future. More

 
 
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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Saint John
Saint John Comfort Inn
Comfort Inn Saint John, New Brunswick
Address: 1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
Region: Canada > New Brunswick > Saint John
Amenities:
Business Center Free Breakfast Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #12 of 20 hotels in Saint John
Price Range: $$
Hotel Class:2 star (2*)
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