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All 20 Saint John hotels

Comfort Inn

2.0 of 5 Hotel   |   1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
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46%
Ranked #12 of 20 hotels in Saint John
A recent review
3 of 5 stars reviewed 4 weeks ago
deedub47 Caledonia, Canada
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45 people have reviewed this hotel

Traveler rating
    9
    10
    16
    6
    4
See reviews for
12
17
3
6
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
Caledonia, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The Comfort Inn Saint John provided a warm and comfortable one night stay. We were lucky to get a ground floor corner room (no extra charge so ask for one), which was far larger than the standard room. Hotel reception staff were friendly but overworked. A very indifferent breakfast was provided in a cramped space and was a disappointment. It... More

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Sue P, General Manager at Comfort Inn, responded to this review

Thank you for your review of the Comfort Inn. Your feedback is welcome, although we are always disappointed to hear that someone’s stay was not to their satisfaction. We hope you will stay on your next trip to Saint John. More

Moncton, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

There is no question, this establishment is in need of a bit of updating. However, we had a great experience with our stay. To start off, the lady at the front desk was really helpful and pleasant. Such a great first impression. Our room was quite big with two queen beds and a sofa. The beds were nice and comfortable... More

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Sue P, General Manager at Comfort Inn, responded to this review

Thank you for your review of the Comfort Inn. We are thrilled that you enjoyed your stay and look forward to your return. More

Lockeport, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 16, 2014

After staying at the newly renovated Comfort Inns in Fredericton and Edmundston, we were very disappointed by the Saint John Comfort Inn. The fact that the Christmas decorations are still up on March 16 and the Comfort Inn sign is all cracked did not augur well. By the side entrance, there's a warning about falling ice. They neglect to mention... More

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Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review the Comfort Inn Saint John. We would hope that the many positive reviews would be a testament to our commitment to providing excellent service. We pride ourselves on meeting the needs of our entire guest which would include having smoking rooms and non-smoking rooms while trying to accommodate the ever changing needs... More

Hagerstown, Maryland
Contributor
13 reviews 13 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 12, 2013

I first wish to express the staff at the hotel was vey helpful. We were disappointed with the hotel the guest computer was down, the hotel rooms were not clean. There was evidence of a dog having been in the room because the sliding glass door was dirty. When I ask, because my friend has allergies and had to use... More

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Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to submit a review of the Comfort Inn. We do respect your opinion and were disappointed that the cleanliness of your room was not to your satisfaction. We are a pet friendly hotel. We also set very high standards for our housekeeping department and are consistently preforming quality checks in our rooms and through... More

Sackville NB
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 31, 2013

Rooms weren't to bad, still undecided whether the top heavy sheets were changed before we arrived, didn't look like they were. Sheets were clean though. Breakfast room is very small, it's the size of a normal hotel room. Sits 10 people. Very crowded.

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Sue P, General Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to leave such candid feedback. Although we are always disappointed to hear that someone’s stay was not to their satisfaction, we appreciate knowing what issues you experienced so we can take the appropriate steps to correct them. More

Pennsylvania
Top Contributor
75 reviews 75 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 17, 2013

we stayed here for one night passing through saint john. we got a room with a king size bed. the mattress was good and the place was quiet through the night, a very good combination. the internet seemed a little slow even though it was 5 bar connectivity, I would've used hardwired Ethernet connection had I found it sooner. breakfast... More

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Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to leave your review. We were very pleased to hear you have enjoyed your stay and our Continental Breakfast. However, we do regret that the internet service did not meet your expectations. We do hope to have you return to the Comfort Inn on your next visit. More

Cumberland, Maine
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 11, 2013

We arrived at this hotel without a reservation about 8:30 p.m. On August 10th and were so grateful to the receptionist. There were no rooms to be had at any chain hotel, including the Comfort Inn, and she graciously helped us find a local place that worked out just fine. We were exhausted and her kindness made all the difference... More

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Sue P, General Manager at Comfort Inn, responded to this review

Thank you for your kind words. We are delighted to hear that our guest service representative was able to ease some of the travel stress for you on during your travels. We hope to see you on our next trip to Saint John, NB. More

nl
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 4, 2013

Hotel was ok.Lady on front desk was nice .Room was clean. Went down for breakfast next morning but not much there for complimentary breakfast. Hallway smelled a bit smokey but our room was smoke free.Overall it was ok.

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Sue P, General Manager at Comfort Inn, responded to this review

Thank you very much for your review regarding your recent stay. Your comments will be passed along to the rest of our team and we hope to see you again on your next visit. More

Portland, Maine
Top Contributor
118 reviews 118 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed July 31, 2013

If you are looking for a clean room with no frills, you found it at the Comfort Inn, Saint John. The price is average for the area and you are close to everything. Its a short stint off the Trans-Canada highway west of city center.

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Sue P, General Manager at Comfort Inn, responded to this review

The Comfort Inn appreciates you taking the time to review our property. We are pleased to know that our location suited your needs. We hope to have the opportunity to welcome you back to our hotel. More

Nanaimo, Canada
Top Contributor
56 reviews 56 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 14, 2013 via mobile

After a long day of cycling from Fredericton, we decided to stay in a comfort in again. Hallways smelled a bit Smokey, due to the smoking rooms, but the non-smoking room we had was quite clean and without the smell. Service was great and all the staff were friendly and ready to help/answer your questions. There wasn't a huge selection... More

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Sue P, General Manager at Comfort Inn, responded to this review

We appreciate you taking the time to leave a review of the Comfort Inn. We were pleased to hear that you received great service and friendly staff. We hope to have you back soon. More

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Saint John
Saint John Comfort Inn
Comfort Inn Saint John, New Brunswick
Address: 1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
Location: Canada > New Brunswick > Saint John
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 20 hotels in Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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