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All 20 Saint John hotels

Comfort Inn

2.0 of 5 Hotel   |   1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
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Ranked #10 of 20 hotels in Saint John
A recent review
5 of 5 stars reviewed 2 weeks ago
Donna M Boston, Massachusetts
  • Overview
  • Reviews (51)
  • Photos (26)
  • Amenities
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  • Room tips (6)
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51 people have reviewed this hotel

Traveler rating
    10
    14
    17
    6
    4
See reviews for
12
20
5
6
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were traveling to Moncton by motorcycle on July 5 during ARTHUR, now a tropical storm. We had been on the road all day, soaked through three layers of clothing and just couldn't go any further in the wind and rain. The receptionist at the desk couldn't have been more welcoming and helpful. From sheltering our bikes to helping us... More

Was this review helpful? Yes 1
Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

MORENO VALLEY
Top Contributor
291 reviews 291 reviews
144 hotel reviews
147 helpful votes 147 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in a room that was like a suite with a small sofa and wingback chair. Big room with mini fridge and microwave, flat screen TV, and plenty of room for luggage. When I first went to my room there was no microwave. However the people at the front desk got one taken into my room. Good location near... More

Was this review helpful? Yes
Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for... More

Dartmouth, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice hotel, great location. Friendly staff. Very old out dated A/C units in room, Mine wouldn't work at all, and agent at front desk didn't resolve the issue. The breakfast was a huge disappointment. Only had cold boiled eggs, no meat what so ever, very small selection of breakfast items.

Was this review helpful? Yes
Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to write a review of the Comfort Inn Saint John. You will be please to know that we will be under going renovations in the fall and implementing a new hot breakfast. We are glad you found our staff friendly and courteous. We hope to see you return on your next trip. More

Pensacola, Florida
Top Contributor
126 reviews 126 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed June 10, 2014

We were very pleasantly surprised after reading a few of the reviews to find our room almost spotless. The room was comfortable, had plenty of space, hot water and decent mattress. We got a good nights sleep, no noise! The decor is dated which doesn't matter since it was clean. Our room didn't have any major flaws which would make... More

Was this review helpful? Yes
Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More

Top Contributor
200 reviews 200 reviews
39 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed May 14, 2014

The hotel is a Comfort Inn it was easy to find off the interstate. Check in was very friendly and the receptionist answered all our questions. They even accommodated us with a room with a fridge. The room itself is roomy and clean, the bathroom has the usual amenities and plenty of towels. There is no noise from the Interstate.

Was this review helpful? Yes
Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 30, 2014

I stopped in St. John on the way from Maine to Nova Scotia and chose the Comfort Inn. Everything about the hotel was fully consistent with what I expected: a good room with a comfortable bed and a basic breakfast. The staff was very friendly and quite helpful.

Was this review helpful? Yes 2
Sue P, General Manager at Comfort Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More

Caledonia, Canada
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 22, 2014

The Comfort Inn Saint John provided a warm and comfortable one night stay. We were lucky to get a ground floor corner room (no extra charge so ask for one), which was far larger than the standard room. Hotel reception staff were friendly but overworked. A very indifferent breakfast was provided in a cramped space and was a disappointment. It... More

Was this review helpful? Yes
Sue P, General Manager at Comfort Inn, responded to this review

Thank you for your review of the Comfort Inn. Your feedback is welcome, although we are always disappointed to hear that someone’s stay was not to their satisfaction. We hope you will stay on your next trip to Saint John. More

Moncton, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 21, 2014

There is no question, this establishment is in need of a bit of updating. However, we had a great experience with our stay. To start off, the lady at the front desk was really helpful and pleasant. Such a great first impression. Our room was quite big with two queen beds and a sofa. The beds were nice and comfortable... More

Was this review helpful? Yes 1
Sue P, General Manager at Comfort Inn, responded to this review

Thank you for your review of the Comfort Inn. We are thrilled that you enjoyed your stay and look forward to your return. More

Lockeport, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 16, 2014

After staying at the newly renovated Comfort Inns in Fredericton and Edmundston, we were very disappointed by the Saint John Comfort Inn. The fact that the Christmas decorations are still up on March 16 and the Comfort Inn sign is all cracked did not augur well. By the side entrance, there's a warning about falling ice. They neglect to mention... More

Was this review helpful? Yes
Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to review the Comfort Inn Saint John. We would hope that the many positive reviews would be a testament to our commitment to providing excellent service. We pride ourselves on meeting the needs of our entire guest which would include having smoking rooms and non-smoking rooms while trying to accommodate the ever changing needs... More

Hagerstown, Maryland
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 12, 2013

I first wish to express the staff at the hotel was vey helpful. We were disappointed with the hotel the guest computer was down, the hotel rooms were not clean. There was evidence of a dog having been in the room because the sliding glass door was dirty. When I ask, because my friend has allergies and had to use... More

Was this review helpful? Yes
Sue P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to submit a review of the Comfort Inn. We do respect your opinion and were disappointed that the cleanliness of your room was not to your satisfaction. We are a pet friendly hotel. We also set very high standards for our housekeeping department and are consistently preforming quality checks in our rooms and through... More

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Additional Information about Comfort Inn

Address: 1155 Fairville Blvd., Saint John, New Brunswick E2M 5T9, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
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Also Known As:
Comfort Inn Saint John, New Brunswick
Saint John Comfort Inn

26 photos of this hotel

Management photos: Courtesy of the property manager

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Hotel & grounds (1)
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Other (21)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
59

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