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Holiday Inn Express & Suites - Saint John

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400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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Holiday Inn Express & Suites - Saint John
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282 Reviews from our TripAdvisor Community

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Drummond New Brunswick, Canada
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been staying at this establishement many times for business and pleasure trips. I keep returning for their above standard customer service. They have a good breakfast variety in a clean environment.

Helpful?
Thank Denys222
Montreal, Canada
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

They had special winter rates when I was there-about 80 per night-much less expensive than what they charge in the summer-about 150 per night. That is a very large difference. My room was comfortable and quiet which was much better than having a lot of noise from other guests in a Hotel which is sometimes the case which can ruin... More 

Helpful?
Thank Lois L
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review of your stay here at the HIE Saint John. Sounds like you had a great time staying with us!. We were very pleased to be able to offer special rates under our "Donate While you Doze" program over the Holidays with $10.00 from every room rented going back to the local Canadian Red Cross. I... More 

Lunenburg, Canada
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 24, 2015

Stayed here with our kids in 2013. Loved the service, room was beautiful and the free breakfast was delicious. The pool and hot tub area is gorgeous and well kept, we swam everyday with the kids and will return again soon. !!

Helpful?
Thank Christina S
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. It is wonderful to know that you had a great experience and had the opportunity to enjoy our fantastic Pool - Whirlpool - Fitness area. We hope you will choose to stay with us again the next time you are in Saint John. Kind Regards Brian More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2015 via mobile

We stay here alot..it's the nicest hotel in the city!! Presidential suite is our favorite! Very very clean.. pool excellent especially for kids. Even a play room. Newly renovated ..very nice. Also hot breakfast all morning.. pub next door..restaurants nearby..Vegas restaurant which you can walk to has cheap steak meals..very good food.

Helpful?
1 Thank Trinda S
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you very much for your review! We are very pleased to hear that your stay was so enjoyable and that you had time to take in our facilities and amenities. We hope to welcome you back in the New Year. Kind regards Brian More 

Tucson, Arizona
Level Contributor
136 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed December 10, 2015

Great check in service at the front desk. Lots of parking and convenient to go to the Sea Dogs Junior hockey game. The bed was very comfortable and we had a good sleep. The shower was good with lots of hot water and good pressure. The breakfast was good. We did not have time to use the pool. There is... More 

Helpful?
Thank Smokedogaz
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your 5 star review of your stay here at the HIE Saint John. Sounds like you had a great time staying with us!. I am pleased you enjoyed the hotel, our service, location and a night out with the "Sea Dogs". Thank you again, we hope to welcome you back soon. Kind regards Brian More 

Winona, Minnesota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 6, 2015

I give this HEI 5 stars because EVERY staff member we encountered went above and beyond in making us welcome and offering helpful advice and directions to local attractions. We arrived just in time to catch the Christmas parade, which came by the corner, and we really loved it! Our room was nice and quiet, even though there were lots... More 

Helpful?
Thank sjoMN
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. It is wonderful to know that you had a great experience overall and had an opportunity to enjoy our hotel and take advantage of our central location. We hope you will choose to stay with us again the next time you are in Saint John. Kind regards Brian More 

Halifax, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed December 2, 2015

I travel for business quite often and I have yet to stay at another hotel as clean as this one. The staff clearly take pride in their work and it shows. I was greeted as an IHG Rewards Member and my check in was quick and convenient. I was eager to try out their pool and sample breakfast in the... More 

Helpful?
Thank Jac12321
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you very much for your review. We are very pleased to hear that your business stay was enjoyable and that the cleanliness of our property stood out. We are very proud of our Housekeeping team who " truly care" and it shows. We hope to welcome you back again soon! Kind regards Brian More 

1 review
4 of 5 stars Reviewed November 20, 2015 via mobile

Very welcoming, staff were friendly and helpful. Great parking availability. The breakfast left something to be desired, but without a restaurant on site it would be difficult to prepare anything too complicated.

Helpful?
Thank Heidi S
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review. It is wonderful to know that you had a great experience overall. We hope you will choose to stay with us again the next time you are in Saint John. Kind regards Brian More 

Dartmouth, Canada
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 5, 2015

On a business visit to Saint John and stayed at the Holliday Inn and Suites, very close to everything I needed. The room was very comfortable and the staff very pleasant. The breakfast was good and plentiful even though the hotel was just about full with people attending sports events.

Helpful?
Thank John A
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding the hotel and our central location. We hope to welcome you back on your next business visit!. Kind regards Brian More 

Canada
Level Contributor
154 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed November 4, 2015

There are so many nice little details, evidence that this property is managed very well, with the customer in mind. For example the outside had pretty plants and seating. When our room key didn't work, John from reception even came along to make sure it's okay, very professional. The room was large with everything one could need. Clean for the... More 

Helpful?
Thank Ocea_nixe3
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your feedback posted on here on tripadvisor. We especially like your comment "felt truly appreciated". Your views and thoughts are vital to us. We do hope that we will have the opportunity to welcome you back in the near future. Kind regards Brian More 

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