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All 20 Saint John hotels

Holiday Inn Express & Suites - Saint John

2.5 of 5 Hotel   |   400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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89%
Ranked #4 of 20 hotels in Saint John
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
twinstars616 Richmond Hill, Canada
  • Reviews (172)
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172 people have reviewed this hotel

Traveler rating
    68
    85
    14
    3
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Richmond Hill, Canada
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Really enjoyed my stay at this hotel. Greeted by very friendly receptionist, quick painless check in. Later that night, my key card was having issues and not able to access room or pool, even after getting a replacement card. Gentleman at reception immediately called the maintenance person to meet me at the entrance to the pool, great service! The card... More

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Henniker, New Hampshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

Our family of 3 stayed one night in a kids suite. We had a nice view of the river. The room was clean and the bed was comfortable. It was small with it being a suite and the only complaint was the air conditioner was on the kids side which was also the view side. Our breakfast was very good... More

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NH
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Room was large and clean. Breakfast was delicious and plentiful. Lot of dogs due to local Dog Show, but all were well behaved. We were on the second floor on the back of the building and it was quiet. Hard to find, but I found all of St. John hard to navigate. Staff was friendly and helpful.

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Windsor, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We were very happy overall with our stay here. The rooms were a good-size, the breakfast offered many hot and cold options and there was a rotation during the time we were there (eggs: choice of cheese or western stuffing, sausages choice of pork or turkey), different cereals, pancakes, hard-boiled eggs, bagels and breads with spreads, piece of fruits (apple,... More

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Andover, Massachusetts
Top Contributor
72 reviews 72 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We were pleasantly surprised whe we checked in to this hotel. Normal HIE from the outside, but truly delightful inside. Two beautiful queen beds, well decorated, clean...what more could you ask for? Service was great, too! We were even encouraged to leave our laundry in the dryer while we went for dinner. When we came back, our stuff was atop... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

A sincere "Thank you" from our Team who strive every day to make all of our guests feel the way you did after staying with us! I have posted your review for all of them to see. Come back and visit soon... and thank you for choosing our Hotel for your stay while in our beautiful city. Brian More

Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, hotel was fine. Clean, breakfast was good with many options. They also had a toy box with new toys and colouring at breakfast which was appreciated. Another family friendly bonus was a playroom attached to the gym. Good for young kids. Pool was a little cold but kids still swam. Overall, would recommend it. It was a 10 minute... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. We are pleased that you had an enjoyable experience and wish you safe travels on the remainder of your family holiday. Thanks for staying with us! Brian More

Kitchener
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Better than expected... very clean, friendly, and excellent service. Very bright and inviting rooms, with space and very comfortable beds. Great view from room of the harbour area. Excellent parking on both sides of the building. Great indoor pool and hot tub area the whole family enjoyed, with windows and skylights. Breakfast was amazing and the best included one we... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

So NICE to hear! "Favorite"! Thank you for your positive review. We are pleased that you enjoyed your recent stay with us and were able to take in our amenities and facilities. We look forward to welcoming you again on your next visit. Kind regards Brian More

Waterloo, Canada
Senior Contributor
32 reviews 32 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was our second visit to this property. We made use of the breakfast room, workout room and pool. The room was comfortable for two adults and two children. The bathroom lacked a fan but cracking the door open a bit did the trick. We have a return visit already booked for Early August on our way back home.

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. We are pleased that you had an enjoyable stay and thanks for coming back! Kindest regards.. Brian More

Lower Sackville
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here en route to New England with friends. Our night here was July 1st and the lobby had a great display with lemonade, cookies and cake. We were warmly greeted and when we asked about pubs and activities for Canada Day, the staff started calling spots to see who was open! The room was clean, comfy and quiet. As... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Not just meet...but "exceed your expectations" is one of the main goals of our Team here at HIE Saint John. And we do that through the high standards of Service and Cleanliness! So glad you had a positive experience at our Hotel! Hope you come and visit again. Brian More

Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

During a quick stay in Saint John, we stayed at this HIEx because of the high rating in Trip Advisor. We were very pleased at the level of service, quality of the inn and delightful staff. Out room was spotless, the amenities were of very good quality and the morning breakfast was better than the standard fare at similar inns.... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for all of your wonderful comments and for choosing our Hotel for your stay while in Saint John! I will certainly post this for all of our Team to see as they are the reason we continue to get great reviews. Come back and see us soon! Brian More

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Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
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Also Known As:
Holiday Inn Express And Suites - Saint John
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Saint John #4 Family Hotel in Saint John #6 Business Hotel in Saint John
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Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 
Number of rooms
94

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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