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All 20 Saint John hotels

Holiday Inn Express & Suites - Saint John

2.5 of 5 Hotel   |   400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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Ranked #4 of 20 hotels in Saint John
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
michellejeanette australia
  • Overview
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179 people have reviewed this hotel

Traveler rating
    72
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56
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • English first
  • French first
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English first
australia
Top Contributor
109 reviews 109 reviews
56 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

not top of the range in price, but a good place to stay, we were upgraded which was nice. the room is large enough and has a small kitchenette, not sure why there isn't hot plates, maybe I should do some more research into just have a microwave to cook with. The room is clean and enjoy that there isn't... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. We are pleased that you had an enjoyable stay and wish you safe travels on the remainder of your vacation. Kindest regards.. Brian More

Cape Cod
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Chose this hotel for an overnight stay on the way to Nova Scotia, mainly because the reviews were good, the price was right, and they had a bunk bed room for my boy/girl teen kids. Arrived tired and late, to hear that the price quoted was wrong -- and we owed $20 LESS than I anticipated. The friendly front desk... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for the wonderful review! Our "Jungle Room" kids Suite is a hidden gem. We're so glad you enjoyed it and were able to take advantage of our location and facilities. Thanks for staying with us! Kindest regards Brian More

Kingston, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic breakfast included. Hotel and room very clean. Large bedrooms. Still looks new. Our daughter was challenged to dump ice on her head for ALS while we were staying here. The staff helped us set this up and encouraged her. Everyone was friendly and helpful.

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for reviewing our Hotel on you recent stay. I remember your family well as I filled up the bucket of ice/water for your daughters challenge. (Perhaps a bit too much). I'm sure it woke her up for the day. Thanks again for staying with us and come back soon! Regards Brian More

Largo, Florida
Top Contributor
50 reviews 50 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends and I spent only a night at this hotel, but was very pleased and wished the stay was longer. We were blessed to have a river/city centre view from the 6th floor with huge window, and almost didn't wish to leave the room. Beds are the best I've had, very clean and nice room. Was an easy 10... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. Our beds get rave reviews and people just don't want to get out of them in the morning. We are pleased that you had an enjoyable stay and wish you safe travels on the remainder of your trip. We shared your review in our team... More

1 review
3 of 5 stars Reviewed 1 week ago

Clean hotel. Breakfast adequate. Great location, central to many things in New Brunswick with easy access to main roads. Room could have better lighting, but otherwise, good. Staff very friendly. Hot tub & pool area nice. Could have more info available about surrounding area.

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding the hotel and our location. . We hope you enjoyed your vacation and to welcome you back again soon. Kind regards Brian More

AURORA
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I am a Platinum member and have stayed in hotels worldwide, this hotel is excellent! The gentleman at reception was excellent, very knowledgeable and welcoming he made a great first impression. All the staff we encountered very service oriented. Our room was very clean and well equipped and had a great view. The hotel location is very central and easy... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for being a Rewards Club member...and for staying with us! We have many "Platinum" members who frequent our Hotel and we always appreciate their feedback as they are "on the road" so often. Our owners give us a beautiful property to work with and we strive to provide that Service and Cleanliness that set us apart. Hope... More

Richmond Hill, Canada
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed my stay at this hotel. Greeted by very friendly receptionist, quick painless check in. Later that night, my key card was having issues and not able to access room or pool, even after getting a replacement card. Gentleman at reception immediately called the maintenance person to meet me at the entrance to the pool, great service! The card... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. We are pleased that you had an enjoyable stay and were able to take advantage of all of our facilities and amenities. I will certainly pass along to the rest of our team. Kind regards.. Brian More

Henniker, New Hampshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family of 3 stayed one night in a kids suite. We had a nice view of the river. The room was clean and the bed was comfortable. It was small with it being a suite and the only complaint was the air conditioner was on the kids side which was also the view side. Our breakfast was very good... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your positive review. We are pleased that you enjoyed your recent stay in one of our Kids Suites. We look forward to welcoming you again on your next visit. Kind regards Brian More

NH
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Room was large and clean. Breakfast was delicious and plentiful. Lot of dogs due to local Dog Show, but all were well behaved. We were on the second floor on the back of the building and it was quiet. Hard to find, but I found all of St. John hard to navigate. Staff was friendly and helpful.

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks to you and your pet for staying with us on your recent stay! Pets stay free and are always welcome. We're glad to hear you enjoyed our stay. Brian More

Windsor, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were very happy overall with our stay here. The rooms were a good-size, the breakfast offered many hot and cold options and there was a rotation during the time we were there (eggs: choice of cheese or western stuffing, sausages choice of pork or turkey), different cereals, pancakes, hard-boiled eggs, bagels and breads with spreads, piece of fruits (apple,... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for your detailed review of our property. We're so glad you were able to enjoy our amenities, facility and location. We hope to have you back as our guest soon! Brian More

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Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
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Also Known As:
Holiday Inn Express And Suites - Saint John
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Saint John #5 Romantic Hotel in Saint John #6 Business Hotel in Saint John
Hotel Class
Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 
Number of rooms
94

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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