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Holiday Inn Express & Suites - Saint John

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400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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1 room 1 guest
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Holiday Inn Express & Suites - Saint John
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240 Reviews from our TripAdvisor Community

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Traveler rating
    102
    107
    25
    4
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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  • English first
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    (34)
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Chelmsford, Massachusetts
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

This hotel is just a few miles from the ferry. The manager at the desk was very accommodating to us motorcyclists, letting us park in the taxi stand area where he could keep an eye on our bikes. There's a pub downstairs with entertainment (on a Thursday night). They have an excellent free breakfast, and it's easy to get back... More 

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Halifax, N.S.
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here one night on vacation on the way to the US. Check in was swift and easy, hotel was clean and quiet. Breakfast was standard HI Express fare but was well stocked and well attended by friendly staff.

Was this review helpful? Yes
Lancaster, Pennsylvania
Level Contributor
112 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed 13 nights at the hotel. Kids loved the pancakes at night. Room was nice. Everyone was friendly. We had a beautiful view ( when the fog went away!) Loved that they had laundry facilities! Breakfast was good in the morning.

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Montreal, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The great hotel for the value. Very comfortable and clean. Nice evening pancakes and coffee. This is a plus for the stay. Very good breakfast. We enjoyed staying in Holiday Inn express. Refreshing drink at the lobby due to our arrival. It was really thought ful. The staff at reception was friendly and helpful. We definitely will stay again,

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Peterborough, Ontario, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I can't quite put my finger on the style of this hotel. Lots of brown and dark corners, but then again the humungous pool and hot tub was a nice surprise. The breakfast was better than standard HI affair with a huge pot of baked beans. The night before there was iced tea and popcorn free to sample. The front... More 

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for your honest review and for your feedback! Our team looks forward to having you as a guest in the future. Kind regards Brian More 

Ottawa, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a great hotel with clean rooms and friendly helpful staff! There was something for everyone: a small pool, whirlpool, exercise room, laundry room, even a playroom! The breakfast was great with omelettes, sausages, bagels, yogurt, oatmeal, pancakes, etc. The ladies were refilling everything non-stop so there's always food and it was always tidy. John at the reception was... More 

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We love to hear "Awesome"! So glad your experience was the positive one our team strives to provide each and every day. And we're always pleased when our guests get to spend a little extra time here to enjoy all the little extra amenities and facilities. Thanks so much for spending part of your vacation at our Hotel! Brian More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Overall this is a great value and perfect for a family stay. The rooms are basic and clean. The lobby is updated and the amount of snacks and food is amazing. The pool could be warmer and more plugs in the room would be nice

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

So happy to hear your family had a great stay with us! Free" Pancakes at Night" has been a big hit for the month of August and our complimentary lemonade and popcorn in the evenings has made many fans - young and old. If you're coming back in the Fall we start our complimentary 'Soup Nights" in September which of... More 

Kingston, Canada
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am not typically a complainer, I always try to look for the best in every situation, but this time I was upset! I am wide awake after a 14 hour trip from Quebec on Aug 11th, 2015 at 3:57 am. I cannot sleep as I am disgusted in this room. It first started with the receptionist talking to her... More 

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and for providing us an opportunity to improve. Please accept my sincere apology on behalf of our Hotel for your poor experience as this is certainly not the high standards we strive for daily. We are normally very proud of our Housekeeping team and the tremendous efforts they make daily in providing immaculate, comfortable rooms... More 

Mississauga, Canada
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed one night in the Holiday Inn Saint John and would have liked to stay longer. The is located 5 min from downtown Saint John, just off the highway. There is a nearby shore walk to downtown, and a grocery store in walking distance in the other direction. We arrived late in the afternoon and were greeted with complimentary... More 

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Greetings Mississauga travellers! Thank you for the great review and for choosing our Hotel for your recent stay. It sounds like you were able to take some time to kick back and enjoy or facilities and location while exploring our beautiful city. Cheers Brian More 

Winnipeg
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

During our road trip around the maritime provinces we stayed a number of hotels, but this one met our needs completely. Although quite utilitarian with nothing really fancy about it, is was clean, quiet, had a pool for the kids, free breakfast (with hot eggs, bagels, muffins, toast, etc.), free convenient parking, free wi-fi, the ferry right around the corner!... More 

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for staying with us during your Maritime Tour! We hope you were able to enjoy some of the sights, sounds and adventures of our historic Port City during your stay before setting sail on the new "Fundy Rose" ferry. We hope you gained many positive memories of the Maritimes! Brian More 

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