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Holiday Inn Express & Suites - Saint John

2.5 of 5
400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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Holiday Inn Express & Suites - Saint John
Ranked #5 of 20 hotels in Saint John
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101 reviews from our community

    Trip type
Traveler rating
    36
    53
    9
    2
    1
Date Rating
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 23, 2013 NEW via mobile

Ask for a view of the harbor, beautiful. Breakfast was decent, typical toast, sausages, fruit yogurt etc. even had a pancake machine wich the kids loved. Also instead of thentypical scrambled eggs, they served western omelets. The rooms were good size, the beds were comfy and and the main areas of the hotels were clean The hot tub was HUGE,... More

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Saint John, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

My husband and I spent our wedding night in the Presidential Suite. I must say that I was truly amazed at how beautiful the room was. We were treated like royalty and had a perfect stay at the hotel. The room was spacious, furnished beautifully, had many extra touches and a beautiful two person jet tub. It was meticulously clean... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
May 9, 2013

Thanks so much for your recent review of our Hotel! And congratulations on your special day! Your comments have been circulated to our entire team who strive each day to make every guest experience comfortable and enjoyable. Our housekeeping staff will be beaming over the "Meticulously clean" comment. They are a veteran bunch who take great pride in their work.... More

Charlottetown, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2013

While traveling from PEI to USA, we stayed at the Holiday Inn and Suites St John, NB. Lots of parking front desk host (John) was super friendly and could not do enough to help. Centennial breakfast was included and was a great way to start the day. The Holiday Inn and Suites were immediately off the exit to the highway... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
April 25, 2013

Thanks for your recent comments on your stay with us! Glad to hear your experience was a good one and that John took great care of you. He is one of our many long term employee's who truly know Guest Service and care about making every guest stay a wonderful one. Thanks for saying with us! Come back soon. Brian More

Fredericton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 19, 2013

2 adults and 2 children stayed in Kid's Suite. Small issues: phone on beside table did not work, no door on kid's bedroom (pocket door could easily work), "free" breakfast was not that good. Larger issues: youth hockey team booked on our floor-they were up and down the hall until about 1:30 a.m.; our room was adjacent to stairwell and... More

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See 3 more reviews by Elizabeth S for Saint John
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
March 26, 2013

Thank you for taking the time to comment on your recent stay. Holiday Inn Express is committed to providing a comfortable, clean product, along with friendly courteous service, however your situation indicated we must continue to try and improve. Please accept my sincere apology on behalf of the Hotel for the poor experience you had during your stay with us.... More

PEI
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 11, 2013

Staff were super friendly and pleasant. Rooms were clean, beds were comfy. Breakfast was great. Hotel was full the night we stayed and didn't hear a thing during the night. Will most certainly be staying here again.

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
March 13, 2013

Thank you for your recent review ! We strive to make every guest stay here a positive one. From the veteran team of Guest Service Agents to an outstanding Housekeeping crew, maintenance and Breakfast Bar - each member takes great pride in their part of that experience. Thanks for staying with us and come back soon! Brian More

Cambridge, Canada
Top Contributor
69 reviews 69 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 7, 2013

Stayed here for business. Was upgraded to a king suite with my priority club status. Room was nice, clean and fairly modern, no complaints there. Fitness center was good with the essentials for working out. The hotel location is easy to get to and close to the downtown core where there are numerous restaurants and shopping. (within walking distance but... More

Was this review helpful? Yes 1
See 13 more reviews by CanadianFlatlander for Saint John
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
March 13, 2013

Thank you for staying with us recently and for being a valued Priority Club Member! So glad to hear you were able to take advantage of all the facilities/amenities while you were here. I have posted your comments for our entire team. Hope to meet you next time you are in Saint John! Brian More

Vancouver, Canada
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 8, 2013 via mobile

The Hotel provided all the amenities for my stay, except there was no restaurant. Located a short walk from downtown but right on a busy road. Bed was very comfortable and room was clean! Staff were also nice and assisted me right away. I Would stay here again.

Was this review helpful? Yes 2
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
January 22, 2013

Thanks for your recent review! Glad to hear you enjoyed the amenities provided. As you noted we are just a short stroll from several restaurants in the area and there is a great walking trail called the "Harbour Passage" just a few minutes from our rear parking lot. While our complimentary Hot Breakfast Buffet is a great start to the... More

Fredericton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 6, 2013

Truly a wonderful trip. Situated just 3 minutes from Harbour Station (we went to a Sea Dogs game). The hotel lobby is very clean and very welcoming. The staff were very pleasant. The breakfast was awesome, cereal, milk, juice, great coffee, awesome cinnamon buns, great eggs, toast, pancakes, yogurt, fruit and the list goes on. The pool was pretty good... More

Was this review helpful? Yes 2
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
January 22, 2013

"Awesome" !! That is what we strive for! So glad you noticed all of the "little extras" provided. We really listen to our guests and try and provide a great experience for every stay. Thanks again for your comments and for staying with us! Brian More

Belleville
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 26, 2012

lways look for Holiday Inn Express when we travel. Always consistent. Arrival was great. When we called to reserve, I had on-line pricing for our room from my smartphone, (I am a Priority Club Memeber, etc), but was given a better rate than what was on there website! Saved almost $50.00. As we were travelling with our son on vacation,... More

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
January 2, 2013

Thanks for your review and for staying with us over the Holidays! Glad to hear you had the opportunity to enjoy one of our themed "Kids Suites". They are indeed a hit with families!. Hope you visit us the next time you are in Saint John. Our new parking deck is open and renovations complete! More

Fredericton, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2012

My wife and I booked a King Suite to stay for a wedding we were attending. The hotel was within walking distance of the reception and dance so we didn't have to drive after. The room was quite large with a king bed, couch, fridge, microwave, kuriug coffee maker, and two flat screen tv's. The room was at the end... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review
November 27, 2012

Thanks for taking the time to share your experience at our Hotel! So glad to hear you enjoyed your stay with is and were able to relax in one of our cozy King Suites. Thanks for staying with us! Brian More

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Additional Information about Holiday Inn Express & Suites - Saint John

Also Known As:
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Express & Suites - Saint John Hotel
Holiday Inn Express And Suites - Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick
Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Phone Number:
Region: Canada > New Brunswick > Saint John
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotels in Saint John
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 
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