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All 20 Saint John hotels

Holiday Inn Express & Suites - Saint John

2.5 of 5 Hotel   |   400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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89%
Ranked #4 of 20 hotels in Saint John
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Hypurv Vancouver, Canada
  • Reviews (156)
  • Photos (56)
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  • Room tips (22)
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156 people have reviewed this hotel

Traveler rating
    59
    78
    14
    3
    2
See reviews for
47
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11
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Any
English first
Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

An older building, but they're doing their best to maintain it. It seemed clean, which is the most important thing. The location was good equidistant between the highway and the downtown. With that said, it's not the nicest neighbourhood to walk through if you wanted to hoof it to downtown. It was raining, so we drove. Breakfast was decent, and... More

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Shoreham, New York
Top Contributor
106 reviews 106 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very convenient location,Very clean,Great breakfast.We found that the beds were comfortable but softer then we liked and the flooring in the bathroom was nice looking but could be deadly when wet,even slightly, it was soooooooooo slippery. As this was our second visit with HIE&S we found these accommodations much more liveable then in Charlottetown PEI (you should read it for... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for taking the time to review your recent stay with us! So glad to hear you're stay was a positive one. I was sorry to hear your experience in Charlottetown was not as good as they have a wonderful Hotel and dedicated team where we certainly recommend guests stay when travelling to the Island. Thanks for staying with... More

Saskatchewan
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed in a king size suite nice room. Location was great, 20 min walk to restaurants and shops or a short drive. Pool area really nice. I have allergies. Could not for the life of me figure out why I was having an attack until the morning when I heard two dogs barking across the hall. I had always assumed... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for reviewing our property. We will be discussing your comments in an upcoming team session to see where we can improve on our Pet Policy. Pets are always welcome here at our Hotel - as well we have a specific floor where we do not allow pets. We know that a totally satisfied customer is one who will... More

Evansville, Indiana
Top Contributor
54 reviews 54 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very pleased with our recent one night stay at the Holiday Inn Express in Saint John. The hotel was in good condition, the room clean and comfortable (the bed was extremely comfortable, actually), and it was only about a 3 minute drive to the downtown area where there are many restaurants, bars, and places to shop. Overall, we... More

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for staying with us and submitting a review of our property! So glad to hear everything was positive. We hope you come back soon and have time to stay longer. Brian More

Ottawa, Ontario, Canada
Contributor
16 reviews 16 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was quick and efficient. Front desk staff was friendly and informative. Our king size room had a separate seating area with a couch and 2nd tv, and we enjoyed a harbourfront view. The included breakfast was very good, with ample choices. It's location, is 5 minutes to the ferry, or 5 minutes to downtown. All in all, I... More

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for all of your positive comments on our cleanliness, location, service and breakfast! I have posted your review for all of our staff to see. Thanks for choosing our Hotel for your stay while in beautiful Saint John. Much appreciated! Brian More

Saskatoon, Canada
Top Contributor
90 reviews 90 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Beds and pillows were very comfortable. Room was clean and our room had a view of the harbor. Staff were friendly and helpful (for getting directions). Very close proximity (walking distance) to the harbor and reversing falls. Complimentary breakfast in the morning was average in options but tasted good.

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for taking the time to provide feedback on your recent stay. We're so pleased to hear your stay was "Great"! Our team hear truly cares...and it's always nice to present them with reviews with positive experiences from our guests. Thanks for staying with us! Brian More

Palm Beach Gardens, Florida
Top Contributor
142 reviews 142 reviews
24 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 1, 2014

The kindness of the staff, the ease of the parking, the cleanliness of the room, the view of the Harbor-- are all pluses! This was a very positive experience, more than I expected from Holiday Inn Express. I believe you will also be pleased, if you choose to stay here.

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for your recent review of our property...and of course for staying with us. " A positive memorable experience" is what we strive to give our guests every day. So glad to hear your experience was just that! Come back and see us soon! Brian More

Kingston, Canada
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 12, 2014

Loved having a hot breakfast in the morning...was quite yummy. The staff was very friendly. Liked the room a lot. Was the nicest room we had on this vacation. We had a great view of the harbour was certainly a change from looking at the back of parking lots...Will definitely come back!

Was this review helpful? Yes 3
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for your kind comments! We are so glad to hear you enjoyed your experience while staying at our award winning Hotel in Saint John. Great views here...especially in the summer with the cruise ships in port. Come back and visit soon. Thanks for choosing our Hotel for your stay while in Saint John. Brian More

Moncton, Canada
Top Contributor
95 reviews 95 reviews
55 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed March 26, 2014

We havent stay in this hotel in years and were very impressed with the renovation. Great location just off the Harbour Bridge on Main St makes it an easy place to find. The clerk on the desk was very nice and quick to get us to our room Loved the cosy beds and nice linens (my pet peeve) They had... More

Was this review helpful? Yes 2
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your feedback. We are very pleased that your recent stay was satisfactory and that you enjoyed the quiet and the comfort of our guest rooms. Your comments will be circulated to our entire team. We look forward to welcoming you again in the near future. Kindest regards Brian More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 25, 2014

I spent three days in this hotel during March break 2014 in one of the Suites. The suites were a little on the small side but acceptable. Front desk staff were friendly and rooms were quiet. We had a great view of the harbour from the 4th floor. Breakfast was excellent and unfortunately I see from other posts I probably... More

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for taking the time to review our Hotel on your recent stay!. We're glad to hear you were able to take advantage of our facilities and amenities. We have been obtaining quotes for the automatic doors you mentioned and hope to have these installed sometime in the next few months. Thanks for staying with us. Brian More

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Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
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Also Known As:
Holiday Inn Express And Suites - Saint John
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#4 Romantic Hotel in Saint John #5 Family Hotel in Saint John #6 Business Hotel in Saint John
Hotel Class
Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 
Number of rooms
94

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