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All 20 Saint John hotels

Holiday Inn Express & Suites - Saint John

2.5 of 5 Hotel   |   400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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Holiday Inn Express & Suites - Saint John
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89%
Ranked #4 of 20 hotels in Saint John
Certificate of Excellence 2013
A recent review
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149 people have reviewed this hotel

Traveler rating
    58
    74
    12
    3
    2
See reviews for
45
47
11
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Kingston, Canada
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Loved having a hot breakfast in the morning...was quite yummy. The staff was very friendly. Liked the room a lot. Was the nicest room we had on this vacation. We had a great view of the harbour was certainly a change from looking at the back of parking lots...Will definitely come back!

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for your kind comments! We are so glad to hear you enjoyed your experience while staying at our award winning Hotel in Saint John. Great views here...especially in the summer with the cruise ships in port. Come back and visit soon. Thanks for choosing our Hotel for your stay while in Saint John. Brian More

Moncton, Canada
Top Contributor
81 reviews 81 reviews
50 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We havent stay in this hotel in years and were very impressed with the renovation. Great location just off the Harbour Bridge on Main St makes it an easy place to find. The clerk on the desk was very nice and quick to get us to our room Loved the cosy beds and nice linens (my pet peeve) They had... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your feedback. We are very pleased that your recent stay was satisfactory and that you enjoyed the quiet and the comfort of our guest rooms. Your comments will be circulated to our entire team. We look forward to welcoming you again in the near future. Kindest regards Brian More

1 review
4 of 5 stars Reviewed 3 weeks ago

I spent three days in this hotel during March break 2014 in one of the Suites. The suites were a little on the small side but acceptable. Front desk staff were friendly and rooms were quiet. We had a great view of the harbour from the 4th floor. Breakfast was excellent and unfortunately I see from other posts I probably... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for taking the time to review our Hotel on your recent stay!. We're glad to hear you were able to take advantage of our facilities and amenities. We have been obtaining quotes for the automatic doors you mentioned and hope to have these installed sometime in the next few months. Thanks for staying with us. Brian More

Blainville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed at this hotel in March 2014. The outside does not look like much but the inside is clean and acceptable for the price. The room is fairly big and very clean. All was in working order. Free parking and free breakfast. I noted that you can have soup around dinner time for free also. Over all a very... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We are glad to hear that your recent stay was an enjoyable one. Your positive comments on your stay have been shared and are much appreciated. Thanks for staying with us! Brian More

Toronto
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 11, 2014

The room were clean comfortable and modern. Everything functioned as it should. Breakfast was one of the worst aggregations of inedible garbage I have ever seen. They did have real bananas but everything else was highly processed junk food. Decided to move after one day. I need to start the day with a good breakfast. The fitness center I had... More

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you very much for posting a review on Tripadvisor. We value your comments and feedback about your recent stay. We are very sorry to hear that we could not meet all of your needs while visiting the city. In case you did not get a an opportunity to experience our full breakfast line up while you were with us...here... More

Toronto, Canada
Top Contributor
56 reviews 56 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 10, 2014

Just to say that it's a good check in plus the room is very comfortable. Staff is friendly and especially the breakfast staff. So sorry that the people that use the bratfast do not tip the staff. So sorry guests think it's free and not service. You shoud be ashamed. Give a couple of bucks..They work hard!!!

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We sincerely appreciate your time reviewing our Hotel on Tripadvisor. We are very happy to hear how satisfied you were while visiting Saint John. We are very proud of our staff and the service they all deliver to our guests. Thanks for staying with us! Brian More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 10, 2014

Nicest hotel around, staff very friendly and we had a good stay ! Room are clean and breakfast is included! I stay there for business and then as well on the weekend with the girlfriend and we had an awesome stay.

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We sincerely appreciate your comments on Tripadvisor. We are very pleased to hear how satisfied you were while visiting the city and the surroundings. Our Team continually provides terrific customer service and show how much they care about our guests every day. Glad you noticed. Thank you again, we hope to welcome you back in the near future. Brian More

Charlottetown, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed March 10, 2014

We stayed here during a hockey tournament!! The service was excellent and the staff very friendly and knowledgable. Popcorn as the kids arrived back from the rink was a great touch! The microwave and fridge in the room was very convient. Great location as 2 of our games were in the rink beside the hotel. Some resaturants(McDonalds, Subway, Pizza Delight,... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you very much for your posting on Tripadvisor. We sincerely appreciate your comments about your recent stay with us. We are very happy to hear your family and team enjoyed their weekend here and we hope to welcome you back soon. Brian More

Saint John, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 20, 2014

Spending New Year's eve here has become a tradition for our family for the last 3 years. Close proximity to all the happenings uptown, beautiful lobby with big screen tv, very clean rooms tastefully decorated with bar fridge, microwave and plenty of tea & coffee. Free hot chocolate & popcorn in the evening, and in the morning a delicious breakfast... More

Was this review helpful? Yes 2
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for taking the time to comment on your stay with us on New Years Eve! That evening has certainly become a popular night out for families with young children and we're glad you noticed all of the little "extras". We're so proud of our team here and their caring attitude. I will certainly pass along your comments. Come back... More

kbrouill
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed January 8, 2014

We stayed here the night before taking the ferry over to Nova Scotia. It was convenient - right off the highway and just a few minute drive to the ferry. We arrived late in the evening and the only bad thing was that all the restaurants had already closed (it was Nov) in the area. So, we had a hard... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for staying at our Hotel and recommending us! Our housekeeping team always loves to hear their work is noticed. Their attention to detail is certainly appreciated. Brian More

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Additional Information about Holiday Inn Express & Suites - Saint John

Also Known As:
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Express & Suites - Saint John Hotel
Holiday Inn Express And Suites - Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick
Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Saint John
#6 Business Hotel in Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Official Description (provided by the hotel):
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 
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