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All 20 Saint John hotels

Holiday Inn Express & Suites - Saint John

2.5 of 5 Hotel   |   400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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88%
Ranked #4 of 20 hotels in Saint John
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
MamaMacNS Lower Sackville
  • Overview
  • Reviews (163)
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163 people have reviewed this hotel

Traveler rating
    63
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
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English first
Lower Sackville
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here en route to New England with friends. Our night here was July 1st and the lobby had a great display with lemonade, cookies and cake. We were warmly greeted and when we asked about pubs and activities for Canada Day, the staff started calling spots to see who was open! The room was clean, comfy and quiet. As... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Not just meet...but "exceed your expectations" is one of the main goals of our Team here at HIE Saint John. And we do that through the high standards of Service and Cleanliness! So glad you had a positive experience at our Hotel! Hope you come and visit again. Brian More

Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

During a quick stay in Saint John, we stayed at this HIEx because of the high rating in Trip Advisor. We were very pleased at the level of service, quality of the inn and delightful staff. Out room was spotless, the amenities were of very good quality and the morning breakfast was better than the standard fare at similar inns.... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for all of your wonderful comments and for choosing our Hotel for your stay while in Saint John! I will certainly post this for all of our Team to see as they are the reason we continue to get great reviews. Come back and see us soon! Brian More

New Orleans, Louisiana
Top Contributor
143 reviews 143 reviews
55 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel on a previous trip and returned for its comfortable rooms and convenient location in Saint John. Our room was nicely furnished with two queen beds, a round table plus two chairs as well as a desk and chair. The only limitation was a small bathroom counter.

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding the hotel and our location. So glad to hear your first experience was a positive one that you came back to visit again! That "experience" is what our veteran team strives to provide every day. Come back and see us soon. Brian More

Belleville
Top Contributor
51 reviews 51 reviews
45 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent one night here before taking the ferry to Digby. Our room was clean and comfortable, although the beds were a bit soft for my liking. We had a nice view of the harbour. The breakfast was excellent, and the breakfast room was large. The pool and hot tub were wonderful. Parking was free, Staff were friendly and helpful.... More

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding our hotel and the facilities. Being just 5 minutes from the Ferry Terminal...we get many guests who are making that voyage. I hope your trip across to Digby was a great experience. We hope to welcome you back again soon. Brian More

Montreal, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived very late and the front desk staff was great. The room was very nice, the beds are very comfortable. My daughter loved the pool. It was a nice breakfast with quite a few ooptions. They do allow pet so if you have allegies please tell the front desk to make sure your room was pet free. Room has... More

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you very much for your review. We are very pleased to hear that your stay was so enjoyable and that you managed to realx and enjoy our large indoor pool facility. We hope to welcome you back again soon. Brian More

Fredericton, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we checked in and asked where the hospitality suite and smoking area was. The staff didn't just tell us where they were but walked us there himself. The inn is walking distance to macDonalds restaurant (next door) Tim hortons, NB Liquor & a shopping plaza for snacks & cigs. There is a lounge/reading area complete with large flat screen... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. It was great to hear that you were able to enjoy many of the amenities/facilities our Hotel has to offer. We are pleased that you had an enjoyable experience and wish you safe travels. Kind Regards Brian More

Charlottetown, Canada
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very impressed with this property. The location was very close to downtown with great views of the water. The rooms were a good size and I really enjoyed how comfortable the beds were. The staff were very friendly and even allowed us to snag a few extras from the breakfast bar after it had closed. I will definitely be back... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding the hotel, staff and our location. We hope to welcome you back again soon. Brian More

Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

An older building, but they're doing their best to maintain it. It seemed clean, which is the most important thing. The location was good equidistant between the highway and the downtown. With that said, it's not the nicest neighbourhood to walk through if you wanted to hoof it to downtown. It was raining, so we drove. Breakfast was decent, and... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for reviewing our Hotel and for staying with us while in Saint John! We hope you were able to enjoy all the sights and sounds of our beautiful city. Come back and see us soon. Regards Brian More

Shoreham, New York
Top Contributor
108 reviews 108 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very convenient location,Very clean,Great breakfast.We found that the beds were comfortable but softer then we liked and the flooring in the bathroom was nice looking but could be deadly when wet,even slightly, it was soooooooooo slippery. As this was our second visit with HIE&S we found these accommodations much more liveable then in Charlottetown PEI (you should read it for... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for taking the time to review your recent stay with us! So glad to hear you're stay was a positive one. I was sorry to hear your experience in Charlottetown was not as good as they have a wonderful Hotel and dedicated team where we certainly recommend guests stay when travelling to the Island. Thanks for staying with... More

Saskatchewan
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed in a king size suite nice room. Location was great, 20 min walk to restaurants and shops or a short drive. Pool area really nice. I have allergies. Could not for the life of me figure out why I was having an attack until the morning when I heard two dogs barking across the hall. I had always assumed... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for reviewing our property. We will be discussing your comments in an upcoming team session to see where we can improve on our Pet Policy. Pets are always welcome here at our Hotel - as well we have a specific floor where we do not allow pets. We know that a totally satisfied customer is one who will... More

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Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
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Also Known As:
Holiday Inn Express And Suites - Saint John
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Saint John #4 Family Hotel in Saint John #6 Business Hotel in Saint John
Hotel Class
Official Description (provided by the hotel)
Welcome to the Award winning Holiday Inn Express & Suites Saint John Harbour Side You're invited to stay at our Saint John hotel, located just minutes from numerous attractions in Saint John, NB. Hotels in the area can't compete with the great amenities and location we offer you. When you stay at our hotel in Saint John, you're near the world-famous Reversing Falls, the Old City Market and the new Harbour Passage Trail, giving you fast access to the shops and attractions of uptown Saint John. Our hotel is also located near historic Fort Howe, an 18th and 19th century British Army fortification. Are you a corporate traveler looking for hotels in Saint John? Our lodgings are adjacent to the Place 400 Business Complex, where the Xerox and IBM Call Centres are located. We are also within a 10-minute drive of the Aliant and Irving head offices. If you're planning an event, you'll find four meeting rooms with rentable equipment at our hotel in Saint John. Your search for Saint John, NB hotels ends with us. Our smoke free hotel features an indoor pool, Fitness Centre and a Business Centre. You can enjoy complimentary high-speed Internet access in all rooms and public areas, and you can wake up each morning to our complimentary Express Start "Hot" breakfast, served exclusively at Holiday Inn Express hotels. Flat screen televisions, Mini fridges and microwaves now in all of our rooms. In Saint John, you can relax in comfort and convenience at the Holiday Inn Express & Suites. ... more   less 
Number of rooms
94

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