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Holiday Inn Express & Suites - Saint John

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400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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Holiday Inn Express & Suites - Saint John
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Holiday Inn Express & Suites - Saint John
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211 reviews from our community

Traveler rating
    87
    98
    21
    3
    2
See reviews for
65
70
14
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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  • English first
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Toronto, Ontario, Canada
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a good hotel, reasonable priced and with a good fitness centre and pool. Beds and rooms well kept and maintained. The 'free' and included breakfast however is another story. Details follow. Be warned it is not pretty. The breakfast is amongst the worst I've ever had. Pre done, industrial food at it worst and I've eaten a lot... More 

Was this review helpful? Yes
Halifax Region, Canada
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Slightly dated but clean. The staff were accommodating. We asked for a cot and it arrived shortly after we did. Breakfast was included but they ran out Of eggs and bacon quickly. The did refill when asked. Kids loved the pool, they were both 15 years old boys.

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you very much for your review. We are very pleased to hear that your stay was enjoyable and that you managed to take in some of our facilities and amenities. We hope to welcome you back again soon. Kind regards Brian More 

Halifax, Canada
Top Contributor
51 reviews 51 reviews
44 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We found the hotel to be quite dated. We found the hotel was very pricey for an average hotel. We had two queen beds and one squeaked with every slight movement, so I didn't get much sleep. The front desk staff were nice. The breakfast was really great. It had a lot of choices, both hot and cold and lots... More 

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. We are pleased that you enjoyed our hot breakfast buffet and friendly staff! Please accept my apology for the squeaky bed which our maintenance team has immediately taken care of. Kind regards Brian More 

Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had recently stayed at Holiday Inn, and thought it was great. Staff were very welcoming and available. My next visit to SJ is next month and my reservations have already been made to stay there again, so close to everything and loved having a view of the harbour!! This visit was for work, the next one is for the... More 

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you so much for sharing your experience here. We look forward to welcoming you on your return visit. Thanks for staying with us! Brian More 

calhoun, GA
Top Contributor
128 reviews 128 reviews
63 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at a lot of HIE hotels and I can admit that this is one of the best. Great location and great view of the city if you can get a higher floor. An easy walk downtown and not far from the port walk, a very pleasant path to get you there. Just close enough to town where you... More 

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your positive review. We are pleased that you enjoyed your recent stay with us and were able to take in the sights around the Saint John area through access on the Harbour Passage Trail. We love to hear "awesome" as our guests experience is so important to us! We look forward to welcoming you again on your... More 

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2015

Stayed here for business, overall room was nice. Had a corner room and it was nice to have lots of natural light as I was in my room sending emails after my meeting. would recommend it to any one traveling to Saint John.

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your positive review. We are pleased that you enjoyed your recent stay with us during your business travel to Saint John. I hope you took advantage of our fantastic IHG Rewards Club loyalty program and earned points on your trip. We look forward to welcoming you again on your next visit. Kind regards Brian More 

Canada
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2015

We recently stayed here as we had a hospital appointment and found this to be a convenient location. We were so pleased with this motel. The staff were so accommodating with all our requests. We needed to stay a bit past checkout time and they said no problem at all. We will definitely stay again and will spread the good... More 

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for your review and for "spreading the good word"! Our proximity to the Saint John Regional choice makes us a popular choice for guests with appointments and those visiting friends/family. Thanks for staying with us! Brian More 

Charlottetown, Canada
Contributor
18 reviews 18 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 10, 2015

Second year staying here for a hockey tournament!! Staff always friendly and helpful. Lots of choices for breakfast. Clean rooms and breakfast area. Only complaint was there was no TSN in the guest room. It was indicated on the TV channel card but no signal error message appeared when turning to that channel. TSN was working in the Martello room.... More 

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments. We were very happy to host your team during your tournament in Saint John. Please accept my apology for the glitch in the TSN station which was rectified by our cable provider that Sunday. . We hope to welcome you back again soon. Brian More 

Fredericton, Canada
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2015

This was my first hotel visit in my life I stayed three days here. I suffer from a herniated disc so I am very picky about the bed I stay in but I slept really good those three days without any problem. They also served a free breakfast which was really good. The room I stayed in was very clean... More 

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for reviewing our Hotel and for staying with us! So glad to hear everything was up to your expectations and that you had a great sleep. Come back and see us again soon. Kind regards Brian More 

Fredericton, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2015

We stayed 3 nights and received great service! Friendly staff , clean rooms, comfy beds, tasty breakfast, huge selection for breakfast , quiet stay, enjoyed the hot tub and fair size pool. The smell of fresh popcorn in the lobby and drinks were available. Would definitely go back!

Was this review helpful? Yes 1
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks so much for your kind review...and for staying with us! The complimentary popcorn is a popular treat here in the evenings. Glad to hear you were able to take advantage of some of our amenities during your stay. Come back and see us soon. Brian More 

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