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All 20 Saint John hotels

Holiday Inn Express & Suites - Saint John

2.5 of 5 Hotel   |   400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
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Ranked #4 of 20 Hotels in Saint John
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Ottawa_retiree Ottawa, Ontario
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186 reviews from our community

Traveler rating
    75
    89
    17
    3
    2
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59
62
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26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Ottawa, Ontario
Top Contributor
75 reviews 75 reviews
53 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were originally slated to stay two nights at this hotel. The one night we stayed there was ok, but the soundproofing from the outside noise isn't too good (an active railway track nearby). The room was nice, clean and comfortable, and the included continental breakfast was fine. However, the room decor (standard Holiday Inn) is showing signs of wear,... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. Please accept my apology on behalf of our Hotel for the Saint John Energy Power outage and your room subsequently not being fully available on your 2nd night as planned. While this was something beyond our control we fully understand how this affected your experience.... More

Jackson, NJ
Top Contributor
79 reviews 79 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at the HIE&S - Saint John on a trip up to Shelburne, NS to do some genealogical research. This hotel stay was just a stop enroute and was easy to find. It was a trifle of a disappointment in that we couldn't get the accommodations we wanted on IHG reward points and so had to pay for... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding the hotel and our location. As well...thanks for being an IHG Rewards Club member! We hope to welcome you back again soon. Warm regards Brian More

Stafford, Virginia
Top Contributor
90 reviews 90 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel. Room was good. Pool, hot tub and workout room were located in the basement. Clean and well kept. Wide variety of breakfast items available. Big crowd in the morning but the staff kept everything stocked. Free wifi. No complaints!

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for staying with us on your recent visit to Canada's oldest incorporated City! So glad you were able to relax and enjoy our facilities and amenities while here. Come back soon. Brian More

Lititz
Contributor
16 reviews 16 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I was given an upgrade when I checked in and the view was perfect. Nice king bed with a love seat, desk area, refrigerator and clean bathroom. Staff was very helpful. Nice breakfast. Within walking distance of downtown and great restaurants. Plenty of parking in the back away from the majority of other cars. This a great location to view... More

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BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. We are pleased that you had an enjoyable stay and wish you safe travels. Kindest regards.. Brian More

Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent the night on our holiday. The room was clean, comfortable and roomy. It was convenient to harbour attractions. It was about a 15 minute walk to the events at the harbour and a shorter walk tot he Reversing Falls. Pool and fitness room were nice. Staff was friendly and helpful. We would definitely stay here again.

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you very much for your review. We are very pleased to hear that your stay was so enjoyable and that you managed to see a little of Saint John while taking a break on your road trip from Ottawa. We hope to welcome you back again soon. Warm regards Brian More

Coaldale, Canada
Top Contributor
153 reviews 153 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent a couple of nights here while visiting Saint John. The location is good, close to uptown Saint John with good access to routes through SJ. We were on the 6th floor which was quiet, and amazingly, when the hotel staff bring out the popcorn machine at 7pm, the smell of fresh popped corn can be smelled on the... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thank you for your review and positive comments regarding the hotel and our location. We hope to welcome you back again soon. Brian More

Herndon, Virginia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was perfect. It was easy to find, the rooms were spacious and clean, the pool/hot tub were wonderfully relaxing and breakfast was the best! The price was reasonable and I would definitely come back!

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

The main things we strive for daily! Cleanliness and Friendly service. So glad you noticed. Thanks for staying with us and come back soon. Regards Brian More

australia
Top Contributor
132 reviews 132 reviews
71 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 4 weeks ago

not top of the range in price, but a good place to stay, we were upgraded which was nice. the room is large enough and has a small kitchenette, not sure why there isn't hot plates, maybe I should do some more research into just have a microwave to cook with. The room is clean and enjoy that there isn't... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

We appreciate you taking the time to give us your thoughts on your recent stay. We are pleased that you had an enjoyable stay and wish you safe travels on the remainder of your vacation. Kindest regards.. Brian More

Cape Cod
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Chose this hotel for an overnight stay on the way to Nova Scotia, mainly because the reviews were good, the price was right, and they had a bunk bed room for my boy/girl teen kids. Arrived tired and late, to hear that the price quoted was wrong -- and we owed $20 LESS than I anticipated. The friendly front desk... More

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for the wonderful review! Our "Jungle Room" kids Suite is a hidden gem. We're so glad you enjoyed it and were able to take advantage of our location and facilities. Thanks for staying with us! Kindest regards Brian More

Kingston, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fantastic breakfast included. Hotel and room very clean. Large bedrooms. Still looks new. Our daughter was challenged to dump ice on her head for ALS while we were staying here. The staff helped us set this up and encouraged her. Everyone was friendly and helpful.

Was this review helpful? Yes
BrianL894, General Manager at Holiday Inn Express & Suites - Saint John, responded to this review

Thanks for reviewing our Hotel on you recent stay. I remember your family well as I filled up the bucket of ice/water for your daughters challenge. (Perhaps a bit too much). I'm sure it woke her up for the day. Thanks again for staying with us and come back soon! Regards Brian More

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Additional Information about Holiday Inn Express & Suites - Saint John

Address: 400 Main Street | at Chesley Drive, Saint John, New Brunswick E2K 4N5, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites - Saint John 2.5*
Number of rooms: 94
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Also Known As:
Holiday Inn Express & Suites - Saint John Hotel Saint John
Holiday Inn Express And Suites - Saint John
Holiday Inn Saint John
Holiday Inn Express Saint John
Saint John Holiday Inn
Holiday Inn Express & Suites - Saint John New Brunswick

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