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Chateau Saint John

3.0 of 5 369 Rockland Road, Saint John, New Brunswick E2K 3W3, Canada
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Certificate of Excellence 2014
Chateau Saint John
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Chateau Saint John
Chateau Saint John
Chateau Saint John
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338 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kingston, New Hampshire
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We happened upon the Chateau while traveling to Halifax. What a wonderful experience we had. The receptionist was more than welcoming and full of interesting information about St John. Our room was clean, spacious and the furnishings were high quality. We would recommend the Chateau in a heartbeat!

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Fredericton, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

During my wife's recent surgery and hospitalization in the Saint John Regional Hospital I stayed in the Chateau Saint John for over a week. I travel a lot for business and was impressed by the quality of the hotel, the professionalism of the staff and management, the competitive rates and exellent value. The hotel is new, clean and comfortable, the... More 

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Charlottetown, Canada
Top Contributor
119 reviews 119 reviews
13 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean pleasant staff upon check in. When we were there free validated heated underground parking and it was pouring so it was nice. Room was clean and spacious. Only problem was the toilet overflowed to flush a Kleenex. Called the desk and a plunger was delivered promptly. Seemed to be a common occurrence and not a big deal. Well we... More 

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Moncton, Canada
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We have always selected this hotel over the other choices for our December and May adventures to Saint John. The front desk staff are outstanding from the moment you call to reserve a room, to their greeting at check in through to the departure. Their support staff mirror their smiles and attention to detail. It is because of these people... More 

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Saint John, Canada
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I definitely recommend this hotel, the rooms are large as well as the bathroom. Great shower pressure. You can open the window a bit, and there's a fridge. Really nice hotel. I didn't check out the breakfast.

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Oromocto, Canada
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed there Friday night and found everyone at the front desk very friendly. The room was nice, large, and clean. The heater/air conditioner came on quite often and I wished there was a way to turn that off, but once asleep, we didn't hear a thing. Breakfast was very good and good choices. I did ask why such a... More 

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Mississauga, Canada
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 12, 2014

Just stayed 1 night in July before taking ferry to Nova Scotia. Arrived late no restaurants really within walking distance took Cb for dinner. Breakfast was okay but didn't compare to their counterpart in Moncton. Staff not overly friendly

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Millis, Massachusetts
Top Contributor
103 reviews 103 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed November 4, 2014

I found this hotel on booking.com and booked it mostly because of its location but also its very reasonable cost. We had very nice accommodations with a great view of the city of St. John and included a filling hot breakfast and use of the business room (2 computers connected to the internet and printer) 24/7. The location was good... More 

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1 review
1 of 5 stars Reviewed October 31, 2014

Disgust is an understatement I walked in with no greeting and felt unwanted of my business when I approached the desk, after going threw check in which I felt was unpleasant my key card worked on the elevator but not the room after walking back going down stairs I was again given no eye contact or smile I got my... More 

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chateausaintjohn, General Manager at Chateau Saint John, responded to this review

Thank you for taking the time to complete an online comment following your recent visit to the Chateau Saint John Hotel & Suites. I am disappointed not having had the opportunity to address these issues directly with you during your stay with us, nor am I able to communicate direclty with you via telephone because of lack of information on... More 

Archbold Ohio
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 28, 2014

We stayed here on the last night of our vacation and were pleasantly surprised. The staff were helpful, the room was spacious, comfortable and clean at a very good price. The morning breakfast buffet was very good and a good start to the day.

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Additional Information about Chateau Saint John

Address: 369 Rockland Road, Saint John, New Brunswick E2K 3W3, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Saint John 3*
Number of rooms: 112
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Also Known As:
Chateau Saint John Hotel Saint John
Chateau Saint John New Brunswick
Hotel Style:
#1 Business Hotel in Saint John
#1 Romantic Hotel in Saint John
#1 Family Hotel in Saint John

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