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All 20 Saint John hotels

BEST WESTERN PLUS Saint John Hotel & Suites

2.5 of 5 Hotel   |   55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
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BEST WESTERN PLUS Saint John Hotel & Suites

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83%
Ranked #6 of 20 hotels in Saint John
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
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132 people have reviewed this hotel

Traveler rating
    54
    58
    13
    4
    3
See reviews for
28
44
18
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
1 review
3 of 5 stars Reviewed 2 weeks ago

Love the suite. Perfect location but stayed while 4 hockey teams were staying there. It was a zoo. Breakfast couldn't keep up and we ended up eating elsewhere. Front desk was sympathetic but didn't discount our stay...talk is cheap when you have to pay for your breakfast twice.

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Miramichi, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I have never been treated so poorly as I was at this hotel. The staff were EXTREMELY rude ! We stayed as part of a group and the children in our group (ages 11-12) were treated in a way that children should NEVER be treated. We were evicted on our second night at 9pm with nowhere to go in the... More

Was this review helpful? Yes 1
Curventon
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago

we stayed last weekend and when i called the front desk no one was their to take my calls .. etc when i finally contacted someone for pillows was told we can not help you with that ... are room had a pull out and we needed a cot .. the cot had no pillows nor did the pull out... More

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MALDEN
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 11, 2014

not impressed..went to check in ,,room booked for not ready and this was at 6.00pm got moved up to the third floor they where still cleaning up there I spend most weeks on the road this place is the most unacordanice motel I've ever stayed at..if it wasn't for the points I'd stay somewhere else

Review collected in partnership with this hotel

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review on Tripadvisor! I want to let you know that your concerns have been heard and we are taking necessary steps to improve our hotels service for our guests. It is out of the ordinary for our rooms not to be ready by that time, and I apologize that this affected your... More

Moncton, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 7, 2014

Location is great, easy access to both shopping and uptown. Room was clean and comfortable. Pool was warm and clean. Service was professional. Breakfast was just OK, but considering it's included, it was acceptable.

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BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your review Lisa, I really appreciate you taking the time to do so! I'm glad to hear that you enjoyed your stay with us at our hotel. We are in a great location, close to shopping and uptown as you have mentioned. We hope to see you again the next time you're in Saint John! More

Fredericton, Canada
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 18, 2014

This hotel is yet another outstanding Best Western. Outside of the main area of St John, the hotel is within striking distance of many activities and amenities. Although the pool was being refurbished it looked nice (it will be nice for the next guests for sure). The staff are outstandingly helpful and seem to take a personal interest in their... More

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your amazing review! I'm extremely happy to hear all of this wonderuful feedback that you wrote about our hotel. I'm also glad that you found our staff caring and our amenities enjoyable during your stay, even with our pool closed during your stay. We would love for you to stay with us again on your... More

Top Contributor
85 reviews 85 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 26, 2013

A repeat visit to see family and friends. Clean, comfortable rooms and friendly staff. Property seemed to be near full, I guess we are not the only ones who feel it is a good place to stay. Breakfast good, we'll see you again.

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BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your second review of our hotel, I really appreciate you taking the time to do so! I'm glad to hear that you enjoyed your first stay with us so much, that you just had to come back! We can't wait to see you on your next visit to Saint John. More

St. Stephen,N.B., Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2013

Newer hotel located near all major shopping. Excellent restaurants in the area. Nice clean rooms, very comfortable beds with lots of room. Breakfast is included, but leaves a lot to be desired. Scrambled eggs and spicy sausages, good coffee, very limited fruit,overall enough to start the day.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

I wanted to start by thanking you for taking the time to leave us a review on Tripadvisor! I'm very pleased to hear that you enjoyed your stay with us at our hotel. We strive to ensure a comfortable and enjoyable stay for our guests, and I'm glad that you were able to experience that with us. We hope to... More

Saint John, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

Real nice place to stay. Worker are polite and nice. For a good price wonderfull service. Best Western for best service. If you need a place you can trust and you know the money you spend worth it. Bravo!

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Annie, thank you so much for your great feedback! I'm glad to hear that you enjoyed the service that we were able to provide for you. We really enjoyed having you at our hotel for your extended stay, and best of wishes go out to you in the New Year! More

Canton, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2013

The Best Western Plus was clean, comfortable, and convenient but nothing exciting. The room was nice and new with really good beds, and a comfy chair plus a desk and fridge hidden in a nice cabinet. There was a "Boil Water" advisory on when we were there (no fault of the hotel - it was for most of the city)... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

I wanted to start off by thanking you for your great review on TripAdvisor! Your feedback is invaluable to us, and helps us in more ways than you think. I'm glad to hear that you found our hotel convenient and comfortable, and that our Front Desk staff were able to help you during Saint John's boil order. Your suggestions about... More

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Additional Information about BEST WESTERN PLUS Saint John Hotel & Suites

Also Known As:
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
Best Western Plus Saint John Hotel
Best Western Saint John
Saint John Best Western
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick
Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Saint John
#5 Business Hotel in Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Saint John Hotel & Suites 2.5*
Official Description (provided by the hotel):
BEST WESTERN PLUS Saint John Hotel & Suites recently upgraded their shower heads, amenities, and breakfast on weekdays (scrambled eggs & sausages) to better accommodate your needs. This beautiful, new hotel is within convenient walking distance to shopping, restaurants & movie theatre, and has 77 rooms to choose from, including Jacuzzi rooms and 17 Suites. Guests will enjoy complimentary breakfast, parking and WIFI, as well as mini-fridge and 32" LCD TV in all rooms. Facilites include an indoor heated pool, fitness centre, a 24hr business centre and 3 meeting rooms. Earn airline miles or points towards free stays by enrolling in BW Rewards for free! ... more   less 
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