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All 20 Saint John hotels

BEST WESTERN PLUS Saint John Hotel & Suites

2.5 of 5 Hotel   |   55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
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86%
Ranked #5 of 20 hotels in Saint John
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
InspGadget113 Fredericton, Canada
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175 people have reviewed this hotel

Traveler rating
    69
    82
    16
    5
    3
See reviews for
41
55
24
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Fredericton, Canada
Top Contributor
51 reviews 51 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here one night for work. My room was not ready and I had to wait a short time. No big deal. The room was clean and everything worked properly. Staff was very friendly and helpful. Hotel is well situated to local restaurants and shopping.

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your second review of our hotel! I'm so happy to hear that you had a great stay with us. I'm also happy to hear that our staff were able to help you and that everything worked properly during your stay. We hope to see you again on your next visit to Saint John! More

Henniker, New Hampshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Our family of 3 stayed in a king suite for one night. After a very long drive it was nice to have a spacious living area to relax in. The king bed was comfortable and quiet. My daughter found the pullout couch to be the least comfortable on our 7 day vacation. The staff was very friendly and helpful. At... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving our hotel a review! I'm really happy to hear that your family enjoyed the spacious suite during your stay with us. I'm very sorry to hear that your daughter found the sofa bed uncomfortable. Your feedback helps our hotel improve each and every day, as we strive for all of our guests to have a great... More

London, Canada
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here in July 2013, and I was not impressed. As I was going that direction again, I swallowed my pride, and reserved at BW Plus Saint John again. This time I was very favourably impressed, and my only concern is that a BW Plus does not have a restaurant. It would, I would have thought, been a requirement... More

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your new review! I'm very happy to hear that you were impressed the second time around at our hotel. We work hard every day to ensure that our guests experience great customer service and very clean rooms during their stay with us. We hope to see you again on your next visit to Saint John! More

Timberlea, Canada
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I were blown away by the professionalism, friendliness and courtesy exhibited by the staff (especially Daniel at the front desk). The cleanliness and presentation of the room and hotel was outstanding. We felt that we got more value then what we paid.

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review on TripAdvisor! I'm very happy to hear that you were blown away by our teams performance, and I really appreciate you mentioning me (Danieal) in your review, it really means a lot. I'm also happy to hear that you enjoyed the setup of your room and the cleanliness. We really hope... More

Top Contributor
109 reviews 109 reviews
27 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayer with you last September and are back again. Reason: good service last time and a good central location. This is not a downtown property but close enough that you can get there easily. It is also close as it gets to the airport, not a factor for us this time, but good to know. Our trip was taking... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your review of our hotel! I'm so happy to hear that you stayed with us again because of our location and great team. We work hard to deliver great customer service, very clean rooms and delicious breakfast. We hope to see you again on your next visit to Saint John! More

Halifax, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is is well located to restaurants and shopping. Staff are very nice. Smooth check-in, etc. Room was a nice size and clean, but the carpet was a little scruffy. I had one small issue with the free wifi. Having free wifi is always nice, but I kept losing the signal. So I gave up on doing work for the... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your great review of our hotel! I'm so happy to hear that you enjoyed our location and friendly staff. I'm very sorry to hear that you were experiencing issues with your Wi-Fi connection. We do have technical support available, so I hope you took advantage of that. Again, I want to thank you for your... More

Halifax, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again, I stayed at the Best Western while in Saint John for business. While the hotel isn't in the uptown area it is only a 5 minute drive from it and it is located in the shopping area of Saint John. The hotel is modern and very clean with friendly staff. The breakfast that is included in your stay... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your great review of our hotel on TripAdvisor! I'm so happy to hear your great comments about our friendly staff and delicious breakfast. We work very hard to ensure that our guests have a great stay with us, and I'm glad that you had that experience! We hope to see you again soon. More

Ontario
Contributor
15 reviews 15 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

My group stayed at this hotel for a night at the end of June and it was lovely. We got lost on our way from Ontario to the hotel and we didn't end up getting in until 3am. The woman at the desk was so cheerful and helpful when we finally arrived. She was able to give us a late... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your kind review of our hotel! I'm so happy to hear that our front desk agent gave you a nice warm welcome when you arrived to our hotel. I'm also happy to hear that you found our rooms comfortable, our hot breakfast delicious and our location convenient. We hope to see you again on your... More

Thornhill
Contributor
15 reviews 15 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself was great but what an out of the way location. Far from the downtown area in a new development area. Near the Costco and not much more. Very hard to find the waterfront area from here. It's East Saint John's and way too far from everything you want when visiting this city.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

I wanted to start by thanking you for leaving us a review on TripAdvisor. I'm very pleased to hear that you enjoyed everything about our hotel. I am, however, disappointed to hear that our location wasn't convenient for your visit to Saint John. This being said, we did enjoy accommodating you during your stay and hopefully we will get to... More

Nampa
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had Rebecca help us out at the front desk, she was kind and caring. Used the customer laundry facilities. Loved the great, many choices breakfast. Food was kept full, including the eggs, ham, and omelet. Only complaint was a noisy air conditioner.

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your great review! I'm extremely pleased to hear that Rebecca was able to help you during your stay with us. I'm also happy to hear that you enjoyed our delicious hot breakfast buffet. We hope to see you again soon! More

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Additional Information about BEST WESTERN PLUS Saint John Hotel & Suites

Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Saint John Hotel & Suites 2.5*
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Also Known As:
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
Best Western Saint John
Saint John Best Western
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick

44 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Saint John #2 Business Hotel in Saint John
Hotel Class
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Saint John Hotel & Suites! This beautiful, new hotel is within convenient walking distance to shopping, restaurants & a movie theatre, and has 77 rooms to choose from, including whirlpool rooms and suites. Guests will enjoy complimentary hot breakfast, parking and Wi-Fi, as well as a mini-fridge and 42" LED TVs in all rooms. Facilities include an indoor heated pool, fitness centre, a 24hr business centre and 3 meeting rooms. Earn airline miles or points towards free stays by enrolling in BW Rewards for free! ... more   less 
Number of rooms
77

Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Saint John Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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