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BEST WESTERN PLUS Saint John Hotel & Suites

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55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
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BEST WESTERN PLUS Saint John Hotel & Suites
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BEST WESTERN PLUS Saint John Hotel & Suites
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210 reviews from our community

Traveler rating
    93
    90
    19
    5
    3
See reviews for
53
67
25
45
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (210)
  • Mar-May only
    (33)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (35)
All months
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Close to the airport. Close to malls and restaurants. Great personel and very clean hotel.I would definately stay there again. As always. maritime hospitality. I stayed here on BW rewards points. Check in was fast and easy.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Dear timhW3639, Thank you so much for such a great review - great to hear that you loved our location and hospitality. It would be a pleasure for me to pass this on to our team members! We are so happy to hear that you're collecting one of the best hotel rewards points out there and you were able to... More 

Miramichi, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I travelled to Saint John on business and looked for a convenient location near the highway but near things like restaurants. This was a great choice. A co-worker recommended me check it out and he was absolutely right about the location and the service. I would definitely stay there again if in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

We are so honoured and grateful that you decided to give us a try. It was a pleasure to host you and we're happy to hear that the location served you well and that you were happy with our service. We will be sure to pass this on to our team members! Thank you so much for your generous feedback... More 

Lameque, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were there as a hockey group and we had a wonderfull time. Staff are great. They let us use a downstairs room so the hotel would be quiet for other peoples. They help us on everything we ask. Very friendyl hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us this great review of our hotel! I'm so happy to hear that your group had an enjoyable stay with us. We are more than happy to offer the room you mentioned, as it gives you a place for everyone to get together as a group. I'll make sure that your kind words about... More 

Mississauga
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

couple mins from DT SJ, but its the best in town, plus they got a Boston Pizza with great service and food there! Go there cause its easy to get great Pizza at Boston Pizza! i would recommend anyone travelling to this lovely city

Review collected in partnership with Best Western

Was this review helpful? Yes 3
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Wow! Thank you very much for such a charming review. We have the best team members, but we also feel blessed to have the very best guests stay with us! We are so happy to hear that you enjoyed your stay with us, and we are glad that you enjoyed access to one of the many neighbouring restaurants that are... More 

Harrisburg, North Carolina
Top Contributor
69 reviews 69 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 17, 2015

NOT much selection in this City, so ended up here. Could watch the motorcycle from room and/or park at front door. VERY accomodating. Staff even seemed to actually appreciate the business. Restaurant nearby to drink and NOT ride the bike. GREAT service. Quiet. On a side road and very low traffic area for both security and noise concerns. EXCELLENT, newer... More 

Was this review helpful? Yes 3
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us this great review! I'm very happy to hear that you had such a great stay with us! We work very hard to deliver a welcoming, comfortable stay for all of our guests, and I'm glad that you were able to experience this. Being within walking distance to many restaurants and shops, our guests... More 

Moncton, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed here for 1 one night for a hockey tournement. Staff where nice and helpfull. Allowed to kids to have some fun too. The continental breakfast was good. The pool is clean and well maintained. A nice plus is wifi in every room.

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us such a great review on TripAdvisor! I'm so pleased to hear that you had a great stay with us at our hotel. We work very hard to deliver a great experience for all of our guests, and I'm glad that you experienced that with us. We recently made many changes to our breakfast... More 

Campbellton
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 2, 2015

I have stayed at this location several times and have had good experiences there. The rooms are well kept,comfortable and clean. The stay is normally very peaceful and quiet but unfortunately we shared the hotel with a hockey team this trip. They were young so enjoyed running the stairs(which our room was right beside) and screaming up and down the... More 

Was this review helpful? Yes
BWPLUSsaintjohn, Guest Services Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review and for choosing to stay with us again! Your feedback is very important, as it helps us to grow and improve everyday. I am so pleased to hear that you enjoyed your room and had a comfortable visit here! I would also like to apologize for the disruption you encountered over... More 

Schijndel, Noord-Brabant, Netherlands
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 31, 2015

Only stayed here for a night. Staff was very nice and welcoming, checking in and out was a breeze. The bath tub was a lot bigger/wider than average which was a nice surprise, I love baths :-) Didn't have time to check out the breakfast so can't comment on that. Didn't hear any noise, very quiet. No complaints here! Would... More 

Was this review helpful? Yes 2
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you very much for your positive feedback! We are so pleased to hear that your stay here was comfortable and I will be sure to pass this along to our team members. We love receiving feedback from our guests, and will continue to work hard to make this place the best place to stay in Saint John. We hope... More 

moncton, Canada
1 review
5 of 5 stars Reviewed January 30, 2015

Thank you very much, you saved my life on the night of snow storm. Definitely I will visit you again on my next trip to Saint John. Best wish to you and to all staffs at the Best Western Hotels Regards

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for writing to us. Your valuable feedback will be passed onto all of our team members! It was a pleasure having you with us and to save you from the storm :) We hope you will come see us again on your future trip to Saint John. Sincerely, Jasmine Mosher, General Manager More 

Abbotsford
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 26, 2015

Good, clean, comfortable rooms, nice pool. I would have liked a hot tub but everything else was good. Breakfast was great, should have the wafflemaker for kids. Good location for ease of shopping and food as well as ease on and off the highway. Staff are very accommodating with suggestions on food and shopping. I do not like the heaters... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review! I'm so happy to hear that you had a great stay with us. Our team works very hard every day to ensure a comfortable stay for all of our guests, and I'm glad that you were able to experience this! We value your positive feedback and your suggestions about our breakfast... More 

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