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All 20 Saint John hotels

BEST WESTERN PLUS Saint John Hotel & Suites

2.5 of 5 Hotel   |   55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
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85%
Ranked #5 of 20 hotels in Saint John
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
FoodAddictPEI PEI
  • Overview
  • Reviews (156)
  • Photos (44)
  • Amenities
  • Q&A
  • Room tips (13)
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156 people have reviewed this hotel

Traveler rating
    62
    71
    15
    5
    3
See reviews for
38
48
21
33
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
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English first
PEI
Top Contributor
62 reviews 62 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Nice, modern hotel...better than you might expect from Best Western. Rooms were clean, quiet and nicely decorated. The location is in a shopping area just off the highway and close to the hospital. The free breakfast selection was very good. We also recently stayed in the nearby Hampton Inn (see separate review) and much preferred the BW for both the... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your review! I'm extremely happy to hear that you had an exceptional stay with us at our hotel. It makes me so happy to hear that you noticed our hard work and dedication to great customer service. I'm also happy to hear that you enjoyed our location, hot breakfast and your rooms cleanliness. We hope to see... More

Moncton , NB
Top Contributor
104 reviews 104 reviews
32 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is in a great location- close to shopping malls and easy to find. Breakfast was ample with a good selection of both hot & cold items. The service and standards were on par with other Best Western Plus hotels that I am familiar with in other locations. My friends and I enjoyed our stay and have no complaints.... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving us a review on TripAdvisor! I'm so happy to hear that you had a great stay with us at our hotel. I'm also happy to hear that our great breakfast, location, cleanliness and awesome staff were all of satisfaction to you. We hope to see you again on your next visit to Saint John! More

Kelowna, Canada
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is dated. The rugs need replacing and the beds are soft. TV reception was fuzzy. In the morning, I noticed a straight pin on the rug near the chair. Goodthing I always wear shoes. Breakfast was the BW standard hot breakfast, but it had a good selection of fruit. Rebecca at the front desk was pleasant and kept... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving us a review on TripAdvisor! Your feedback helps us look at where we can improve our hotel, as we strive for every single one of our guests to have an excellent experience while staying with us. I'm glad you enjoyed our hotel's breakfast, and we hope to see you again on your next visit to Saint... More

Ferndale, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After a couple of nights elsewhere, this Best Western Plus was a real joy to stay at. Everyone was helpful and EVERYTHING at the hotel was clean, in working order and comfortable. We truly loved staying here and wish we could bring this hotel on the rest of our trip.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your great review of our hotel! I'm very pleased to hear that your stay was an enjoyable one with us, that our staff was helpful and you had a comfortable stay. I wish we could have gone with you on your trip too, haha! I hope to see you again on your next visit to Saint John. More

Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

OK there are many hotels that look like this and if you just need to lay your head down for a night you don't care but if you are on vacation do yourself a favour and stay in St Stephen or at a B and B.This hotel is a monolithic brick block with minimal greenage surrounded by box stores. Yuck.... More

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Mount Laurel, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Kids enjoyed it. The Lobby and the room was fresh. it has a swimming pool as well, but couldn't use it. Location isn't so great but that didn't bother us. kids enjoyed the breakfast and that made us parents happy. easily accessible by highways.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your kind review! I'm very happy to hear that you and your children enjoyed your stay with us at our hotel. I'm glad your kids enjoyed our breakfast, and that you enjoyed our fresh decor. I hope to see you again on your next visit to Saint John! More

Niagara Falls, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Upon entering the lobby, this Bes Western Hotel offered not only friendly staff who went out of their way to ensure fast efficient registration, my room was sanitary and the bed most welcoming we had 2 queens, we all slept soundly with no noise form nearby roads or hotel guests.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your great review! It makes me happy to hear that you enjoyed our comfortable beds, and that our front desk staff were helpful and efficient during your stay with us. We hope to see you again on your next visit to Saint John! More

Halifax, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Recently stated at the Best Western Plus Saint John Hotel and Suites and had an enjoyable stay. The property is well-maintained and has a large grassy area which is ideal for bringing pets along, as they are a pet friendly resort. I booked this hotel online, as I was bringing my labrador retriever and was very pleased to see they... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for you review of our hotel on TripAdvisor! I'm very happy that you enjoyed everything our hotel has to offer and our spacious rooms. I'm also happy that our front desk staff were able to help you and that you slept comfortably! Our pet fee is stated on our hotels main page at BestWestern.com on the... More

Augusta, Maine
Top Contributor
98 reviews 98 reviews
40 hotel reviews
323 helpful votes 323 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This isn't the loveliest setting for a hotel--it's plopped down in a vacant lot in the midst of a bunch of strip malls. It looks kind of foreboding too--the bands of gray and charcoal gray give the building a rather institutional feel. The desk clerk also didn't get to me for five minutes or so (I was waiting alone, not... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your great review! Your feedback helps our hotel improve for the better, so your comments are invaluable. I'm very sorry to hear that your check in wasn't as efficient as it should have been. This information will be passed onto our front desk staff to improve on our service. I'm happy that you enjoyed our hotels interior,... More

Amherst, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Best Western Plus in Saint John, NB was a nice surprise...I was there to attend my daughters graduation, I booked my room on priceline.com and choose this hotel because it had guanteeded cancellation which most hotel don't...The price was a deciding factor also. The staff at the hotel were very nice, and our room was very clean and the... More

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review on TripAdvisor! I'm very happy to hear that you enjoyed your stay with us while attending your daughters graduation, and that you found our location convenient to shopping and restaurants. We hope to see you again on your next visit to Saint John! More

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Additional Information about BEST WESTERN PLUS Saint John Hotel & Suites

Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Saint John Hotel & Suites 2.5*
Reservation Options:
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Also Known As:
Best Western Plus Saint John Hotel Saint John
Best Western Plus Saint John Hotel And Suites
Best Western Saint John
Saint John Best Western
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick

44 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Saint John #4 Business Hotel in Saint John
Hotel Class
Official Description (provided by the hotel)
Welcome to the BEST WESTERN PLUS Saint John Hotel & Suites! This beautiful, new hotel is within convenient walking distance to shopping, restaurants & a movie theatre, and has 77 rooms to choose from, including whirlpool rooms and suites. Guests will enjoy complimentary hot breakfast, parking and Wi-Fi, as well as a mini-fridge and 42" LED TVs in all rooms. Facilities include an indoor heated pool, fitness centre, a 24hr business centre and 3 meeting rooms. Earn airline miles or points towards free stays by enrolling in BW Rewards for free! ... more   less 
Number of rooms
77

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