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BEST WESTERN PLUS Saint John Hotel & Suites

2.5 of 5 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
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Certificate of Excellence 2014
BEST WESTERN PLUS Saint John Hotel & Suites
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BEST WESTERN PLUS Saint John Hotel & Suites
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201 reviews from our community

Traveler rating
    85
    89
    19
    5
    3
See reviews for
52
64
24
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • All months
    (201)
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    (32)
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    (78)
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    (64)
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    (27)
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Abbotsford
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Good, clean, comfortable rooms, nice pool. I would have liked a hot tub but everything else was good. Breakfast was great, should have the wafflemaker for kids. Good location for ease of shopping and food as well as ease on and off the highway. Staff are very accommodating with suggestions on food and shopping. I do not like the heaters... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Edmundston, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My father had emergency surgery in St John and we got in the city at 4am and needed a place to stay. We chose Best Western since we have rented at others Best Western hotels before and were pleased. There was no deception with the Best Western Plus hotel in St John. Very helpful and welcoming staff. They were very... More 

Was this review helpful? Yes 2
BWPLUSsaintjohn, Front Desk Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review on TripAdvisor! It was a pleasure being able to accommodate you during your father's hospital visit. I am so glad to hear that we were able to provide you with an enjoyable stay, and that you were pleased with your room and our staff. It's also great to hear that the... More 

St. John's ,NF, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

We had an excellent experience at Best Western Plus in Saint John, NB. Our 5 day visit to this area was enjoyable and the hotel pool amenity provide a very relaxing environment for us and our kids. We recommend this Hotel for your next stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving such a kind review of our hotel! I'm very pleased to hear that you had a great experience at our hotel, and that your family was able to enjoy our indoor swimming pool and all other amenities we have to offer at our hotel. We hope to see you again soon! - Danieal Cormier More 

Newcastle Centre, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great rooms, great staff, location is easy to get to and close to shopping and restaurants. Staff were very pleasant and helpful. Will be back for sure. Breakfast was nice. Kids loved the pool. Love Best Western!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us such a great review! I love hearing about our guests' experiences at our hotel, and I'm happy that you enjoyed your stay with us. Many guests love our location due to the fact that we're close to many restaurants and shopping centers. I'm also happy to hear that you enjoyed our delicious hot... More 

Fredericton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 19, 2014

We stayed here as a family for a hockey/shopping weekend.....very conveniently located for shopping. Room was average with a large bathroom...our room wasn't quite ready for us it didn't appear as there was no shower curtain and no soap in the room, but a visit to the front desk and this was quickly corrected. We were disappointed that the team... More 

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review on TripAdvisor! I'm very happy to hear that you enjoyed our hotel's location and friendly service. I'm very sorry to hear about the shower curtain and soap missing from your room. I want you to know that this is not normal in our every day operations and your comments have been... More 

Rhode Island
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

Stayed again on our way home. Room was upgraded. Easy to make reservation for us and our dog. Free breakfast is great. I love the pool. This is the only hotel we use in St John. On one of our stays my husband had a stroke. We want you to know the staff reacted quickly by getting rescue there in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us this amazing comment! I'm so happy that you, your husband and furry friend always have a pleasant stay with us. It's always such a pleasure accommodating you and we're always excited when we know you're coming back to visit. Our team is here to help any of our guests if an issue arises... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 15, 2014

Rooms are so spacious and everything I need is available, the microwave and fridge are a great plus! The free breakfast is absolutely wonderful, I especially enjoy the hot food, eggs, meat and hash browns! Staff are so courteous and helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Dear Debbie, Thank you very much for your generous review. We're so happy to hear that you enjoyed your stay with us. It is our pleasure to take your feedback and improve day by day. I will be sure to pass on your compliments to our staff; this will make their day as we love to make our guests happy.... More 

McAdam, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 28, 2014

For the price this hotel is okay but not outstanding. The room was poorly lit the TV did not list the channel or program when selected, the suite was adequate but nothing special. likewise the bathroom just average.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Champion at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving us a review on TripAdvisor! I would like you to know that your feedback has been acknowledged and taken into consideration. I am sorry to hear that you found our rooms to be poorly lit and our televisions difficult to operate. I hope you will consider staying with us again; we would love to be able... More 

Halifax, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2014

Stayed during a recent visit to saint John, front desk staff was great and added to my level of enjoyment at check-in by informing me I had I had been upgraded. I have stayed in many BW hotels and have not been disappointed yet.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review! I'm very happy that you enjoyed your complimentary upgrade and our friendly staff. We work hard to deliver great service and clean rooms to all of our guests. We hope to see you again on your next visit to Saint John! More 

New Brunswick
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 19, 2014

My first tip is when you book a room, pay a little extra for a suite and ask to be away from teams. This applies to any hotel! In my experience of working in a hotel, most teams book groups of rooms at a special rate and they won't pay for suites. My teenage son and I booked a King... More 

Was this review helpful? Yes 2
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

I want to thank you so much for leaving us this amazing review! I also want to let you know that your kind words have been passed on to all of our teams members. It's great to hear that you had such a wonderful stay with us, and that you enjoyed many aspects of our hotel. I'm so happy to... More 

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Additional Information about BEST WESTERN PLUS Saint John Hotel & Suites

Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Saint John Hotel & Suites 2.5*
Number of rooms: 77
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Also Known As:
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
Best Western Saint John
Saint John Best Western
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick
Hotel Style:
#2 Romantic Hotel in Saint John
#3 Business Hotel in Saint John
#6 Family Hotel in Saint John

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