We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Saint John Hotel & Suites

Certificate of Excellence
Hotel website
Hotel deals
55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
BEST WESTERN PLUS Saint John Hotel & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS Saint John Hotel & Suites
Add Photo Write a Review

250 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    113
    103
    24
    6
    4
See reviews for
63
80
28
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (250)
  • Mar-May only
    (49)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (35)
All months
London, Canada
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Clean room with a small fridge and microwave. The room was dark and unappealing, but clean. We enjoyed that breakfast was until 10 am and appreciated the location to many amenities and the city centre. The pool was a hit with the kids.

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving us this very helpful review! We love to hear what our guests enjoy about our hotel, and also about areas that we could improve to increase our guests' experience. I'm glad that the swimming pool was a hit with the kids, and that you enjoyed the convenient times our breakfast is served! Our guests love our... More 

Halifax Region, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check in was a little congested but I did show up at what I would believe is a high traffic time of 5pm. The hotel is basic but ticks all the boxes. Good size room, although did have an odour that was unpleasant. Bathroom was decent size with good supply of towels, and toiletries. The finishings in the bathroom were... More 

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us this very informative review! We love receiving this type of feedback, as we get a better idea of where we can improve and what our guests love about our hotel. I'm very sorry to hear about the unpleasant odor you experienced while staying with us. I want you to know that we take... More 

Brampton, Canada
1 review
3 of 5 stars Reviewed 6 days ago NEW

As mentioned : - need to quote your price including taxes - need bottled water in fridge - what star rating is your Hotel? - why take the credit card # when it is all paid for already - no transit convenience

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving us a review about your recent stay at our hotel. Your feedback helps our hotel grow in the right direction, one that allows us to better serve our guests. We are currently looking in to the taxes being extra added to the Best Western website. However, the tax total is stated when you are filling out... More 

Ayton, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

The staff was Friendly and helpful. Close to restaurants and stores. The bed was clean and comfy. Breakfast was good, looking forward to staying again in the future! We had a great dinner at Boston Pizza.

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us this amazing review! It put a big smile on my face while reading your great comments about our hotel. We all work so hard to make sure that we leave a lasting impression on our guests, and I'm glad that we were able to do just that! I hope that we get the... More 

Moncton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just love this Hotel in Saint John, NB! The staff is very friendly and helpfull. They are always happy to see that we are back. They have the best General Manager - Jasmine! Always very clean. They are the best!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

WOW. Thank you so much for the amazing compliment! I really appreciate the above and beyond positive feedback. We truly love and value the great friendships we have built with guests like yourself over the years, and it is such a pleasure to know that you feel right at home with us. We love to make you happy. Our team... More 

Harbeson, Delaware, Usa
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Best Western Plus three times in the past month and every thing was exceptional! The staff was most welcoming and helpful to us 'newcomers' to the area. The rooms were quite, clean and comfortable, even though there were numerous young rugby teams staying at the same time as us! we will definitely stay again when we... More 

Was this review helpful? Yes
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for the kind review. We are happy to hear that you had a great stay with us. We really enjoy meeting new visitors and we're glad to know that we could help you out with getting to know the area a little bit. Hopefully we will see get a chance to see you again in the... More 

Toronto, Canada
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel, excellent location off highway. Staff friendly, helpful. Beds clean and comfortable. Would stay here again. Breakfast was good and plentiful. Excellent coffee! And the gentleman was kept the food area replenished was very attentive.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you very much for your compliments about our property. We are so honoured to have accommodated you. We definitely strive to make our guests happy and we are so encouraged to hear that you enjoyed our team work and quality of our breakfast and rooms. We get a lot of globe trotters who stay with us, and it is... More 

Port Alberni, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

At check-in we were greeted by a very helpful smiling clerk. We asked for directions and she was very knowledgeable and clear. The pool was inviting and we were glad to be able to get our laundry done on-site in the customer laundry room.

Was this review helpful? Yes
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you very much for choosing the Best Western PLUS Saint John! We are so grateful for your wonderful review, and to hear that you had a great stay with us. We are happy to hear that we were helpful with directions to ensure that you were able to find your way. We are also happy to hear that you... More 

Halifax, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This was a last minute reservatioin, we were not expecting to stay in St. John and at the last minute we changed our minds. I stayed with my father, The people were friendly and all we wanted was 2 beds, A/C and a breakfast in the morning at a decent price. Best Western Plus Saint John was able to accomdate... More 

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

I'm so happy to hear that you had a very pleasant, unplanned stay with us! We strive to deliver great customer service, the cleanest rooms and delicious buffet breakfast. Your satisfaction is our main priority, so I'm glad that you were very satisfied with your stay at our hotel! I hope that we are able to accommodate you again in... More 

Killingworth, Connecticut
Level Contributor
155 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comfortable, clean, and accommodating staff. Room was in a quiet location (facing the front), nicely appointed, large and spacious. One problem was brought to the attention of the front desk and quickly remediated. Breakfast was "the usual" with the staff quickly wiping spills and replenishing the selections. Lacking - "the usual" waffle maker (with some hotels offering fruit/whipped cream) or... More 

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for taking the time to tell us about your stay at our hotel. We all work very hard to deliver great customer service and a memorable stay, and I'm happy to hear that you had a comfortable stay with us at our hotel. We will use all of the great hints you left us about our buffet breakfast... More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (14)
Viewed
Room/suite (4)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (33)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (15)
Viewed
Business center/function rooms (2)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Saint John hotels
3.6 mi away
Holiday Inn Express & Suites - Saint John
2.9 mi away
Chateau Saint John
Chateau Saint John
#1 of 20 in Saint John
4.5 of 5 stars 378 reviews
5.9 mi away
Travelodge Suites Saint John
Travelodge Suites Saint John
#2 of 20 in Saint John
4.5 of 5 stars 192 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hampton Inn & Suites by Hilton Saint John
3.3 mi away
Hilton Saint John
Hilton Saint John
#5 of 20 in Saint John
4.0 of 5 stars 509 reviews
3.2 mi away
Delta Brunswick
Delta Brunswick
#9 of 20 in Saint John
4.0 of 5 stars 274 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay