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BEST WESTERN PLUS Saint John Hotel & Suites

2.5 of 5 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
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Certificate of Excellence 2014
BEST WESTERN PLUS Saint John Hotel & Suites
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BEST WESTERN PLUS Saint John Hotel & Suites
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196 reviews from our community

Traveler rating
    82
    87
    19
    5
    3
See reviews for
47
64
24
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (32)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (22)
All months
Rhode Island
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed again on our way home. Room was upgraded. Easy to make reservation for us and our dog. Free breakfast is great. I love the pool. This is the only hotel we use in St John. On one of our stays my husband had a stroke. We want you to know the staff reacted quickly by getting rescue there in... More 

Review collected in partnership with this hotel

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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Rooms are so spacious and everything I need is available, the microwave and fridge are a great plus! The free breakfast is absolutely wonderful, I especially enjoy the hot food, eggs, meat and hash browns! Staff are so courteous and helpful.

Review collected in partnership with this hotel

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BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Dear Debbie, Thank you very much for your generous review. We're so happy to hear that you enjoyed your stay with us. It is our pleasure to take your feedback and improve day by day. I will be sure to pass on your compliments to our staff; this will make their day as we love to make our guests happy.... More 

McAdam, Canada
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

For the price this hotel is okay but not outstanding. The room was poorly lit the TV did not list the channel or program when selected, the suite was adequate but nothing special. likewise the bathroom just average.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Champion at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving us a review on TripAdvisor! I would like you to know that your feedback has been acknowledged and taken into consideration. I am sorry to hear that you found our rooms to be poorly lit and our televisions difficult to operate. I hope you will consider staying with us again; we would love to be able... More 

Halifax, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed during a recent visit to saint John, front desk staff was great and added to my level of enjoyment at check-in by informing me I had I had been upgraded. I have stayed in many BW hotels and have not been disappointed yet.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review! I'm very happy that you enjoyed your complimentary upgrade and our friendly staff. We work hard to deliver great service and clean rooms to all of our guests. We hope to see you again on your next visit to Saint John! More 

New Brunswick
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My first tip is when you book a room, pay a little extra for a suite and ask to be away from teams. This applies to any hotel! In my experience of working in a hotel, most teams book groups of rooms at a special rate and they won't pay for suites. My teenage son and I booked a King... More 

Was this review helpful? Yes 1
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

I want to thank you so much for leaving us this amazing review! I also want to let you know that your kind words have been passed on to all of our teams members. It's great to hear that you had such a wonderful stay with us, and that you enjoyed many aspects of our hotel. I'm so happy to... More 

Winnipeg
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

The Best Western Hotel near McAllister Place was an example of typical Maritime good will and courtesy. The hotel was clean, well designed and staffed by people that welcomes guests "home" to the Hotel. They tried their best to make everyone feel welcome and appreciated. Well done Managers and Staff at Saint John Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving such a great review of our hotel! I'm so happy to hear that you had a great experience at our hotel, given our clean rooms and friendly staff. We hope to see you again on your next trip to Saint John! More 

Felton, California
Top Contributor
463 reviews 463 reviews
49 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed October 26, 2014

Very nice Best Western. Comfortable rooms and very quiet. Good beds. Good breakfast. Very friendly and helpful staff. Close to lots of restaurants and shopping. Just a few blocks of the freeway but easy to find. Would recommend

Was this review helpful? Yes 1
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review! I'm very happy to hear you enjoyed our comfortable rooms, friendly staff and location during your stay with us. We hope to see you again soon! More 

Sherbrooke, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 20, 2014

This is a good hotel. Breakfast was great and the service also. It accepts pets which is great for us as we travel with our springer spaniel. We keep her very clean and she has a crate. This hotel has carpets in their which doesn't seem very clean. It is hard to say because it is brown. Many hotels that... More 

Was this review helpful? Yes 1
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review! I'm so happy that you and your furry friend had a great stay with us, and enjoyed our service and breakfast. I wanted to also thank you for your feedback about carpets in our rooms. Your feedback helps us grow and we really value your comments. We hope to see you... More 

Truro, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

Last week during my second stay in 6 days, my diamond earring fell into the sink and down the drain. Rebecca at the front desk was unable to immediately contact a maintenance person, but located wrenches and brought them to my room since I was anxious to retrieve the earring as soon as possible. With her help, I soon had... More 

Was this review helpful? Yes 1
BWPLUSsaintjohn, Front Office Supervisor at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us this great review! I was so proud when I heard this story after arriving to work the next day. I'm very happy that our staff were able to retrieve your lost jewelry. We hope to see you again on your next visit to Saint John! More 

St.John's, Canada
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 13, 2014

We stayed for two nights during a brief pit-stop in New Brunswick during our trip (Sept. 23-25/14). The hotel was clean and the staff was very professional, friendly and helpful but it was not as modern as the one we stayed in Fredericton. We were strangely missing the holder for our toilet paper roll, but the girl at the front... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PLUS Saint John Hotel & Suites

Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Saint John Hotel & Suites 2.5*
Number of rooms: 77
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Also Known As:
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
Best Western Saint John
Saint John Best Western
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick
Hotel Style:
#2 Romantic Hotel in Saint John
#3 Business Hotel in Saint John

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