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All 20 Saint John hotels

BEST WESTERN PLUS Saint John Hotel & Suites

2.5 of 5 Hotel   |   55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
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86%
Ranked #5 of 20 Hotels in Saint John
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
ShoppingBound12 Ottawa
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178 reviews from our community

Traveler rating
    70
    84
    16
    5
    3
See reviews for
43
56
24
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Ottawa
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Location of this hotel was easy to find and a close walk to lots of shopping. You are not near the downtown core, but we were looking for something quiet. There is a Boston Pizza very close by for a late night drink and dinner. Parking was included as well as a hot breakfast that was most satisfactory. Staff was... More

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Halifax, Canada
Top Contributor
78 reviews 78 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. Room was spacious and bed was extremely comfortable. Was disappointed with a couple of minor issues - we had two bottles of conditioner instead of one shampoo/one conditioner and didn't realize it until I was in the shower! Also breakfast was just okay. I am allergic to milk thus I do not go near scrambled... More

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your review! I'm so happy to hear that you enjoyed our comfortable bed and spacious room. I'm so sorry to hear about you having two conditioners, and about the disappointment you experienced with our breakfast. Because of your review we will take all necessary steps to further improve our hotels breakfast. We hope to see you again... More

charlo, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is very clean, close to shopping and easily accessible from highway. Staff are very friendly. Breakfast room is clean, but the hot breakfast is not very tasty. Good assortment of yogourt and breads, but not enough fruit. The staff put out only a bit of fruit a time. Would love to see a hot tub or sauna.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your helpful review! Your feedback helps us grow and improve every single day. I'm happy to hear that you enjoyed our hotels location and our friendly staff. I am disappointed to hear that our hot breakfast buffet was not of satisfaction to you. Please know that your comments have been forwarded and that we will... More

Fredericton, Canada
Top Contributor
54 reviews 54 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here one night for work. My room was not ready and I had to wait a short time. No big deal. The room was clean and everything worked properly. Staff was very friendly and helpful. Hotel is well situated to local restaurants and shopping.

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your second review of our hotel! I'm so happy to hear that you had a great stay with us. I'm also happy to hear that our staff were able to help you and that everything worked properly during your stay. We hope to see you again on your next visit to Saint John! More

Henniker, New Hampshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Our family of 3 stayed in a king suite for one night. After a very long drive it was nice to have a spacious living area to relax in. The king bed was comfortable and quiet. My daughter found the pullout couch to be the least comfortable on our 7 day vacation. The staff was very friendly and helpful. At... More

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving our hotel a review! I'm really happy to hear that your family enjoyed the spacious suite during your stay with us. I'm very sorry to hear that your daughter found the sofa bed uncomfortable. Your feedback helps our hotel improve each and every day, as we strive for all of our guests to have a great... More

London, Canada
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here in July 2013, and I was not impressed. As I was going that direction again, I swallowed my pride, and reserved at BW Plus Saint John again. This time I was very favourably impressed, and my only concern is that a BW Plus does not have a restaurant. It would, I would have thought, been a requirement... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your new review! I'm very happy to hear that you were impressed the second time around at our hotel. We work hard every day to ensure that our guests experience great customer service and very clean rooms during their stay with us. We hope to see you again on your next visit to Saint John! More

Timberlea, Canada
1 review
5 of 5 stars Reviewed August 15, 2014

My wife and I were blown away by the professionalism, friendliness and courtesy exhibited by the staff (especially Daniel at the front desk). The cleanliness and presentation of the room and hotel was outstanding. We felt that we got more value then what we paid.

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review on TripAdvisor! I'm very happy to hear that you were blown away by our teams performance, and I really appreciate you mentioning me (Danieal) in your review, it really means a lot. I'm also happy to hear that you enjoyed the setup of your room and the cleanliness. We really hope... More

Top Contributor
117 reviews 117 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 14, 2014

We stayer with you last September and are back again. Reason: good service last time and a good central location. This is not a downtown property but close enough that you can get there easily. It is also close as it gets to the airport, not a factor for us this time, but good to know. Our trip was taking... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your review of our hotel! I'm so happy to hear that you stayed with us again because of our location and great team. We work hard to deliver great customer service, very clean rooms and delicious breakfast. We hope to see you again on your next visit to Saint John! More

Halifax, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 13, 2014

Hotel is is well located to restaurants and shopping. Staff are very nice. Smooth check-in, etc. Room was a nice size and clean, but the carpet was a little scruffy. I had one small issue with the free wifi. Having free wifi is always nice, but I kept losing the signal. So I gave up on doing work for the... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your great review of our hotel! I'm so happy to hear that you enjoyed our location and friendly staff. I'm very sorry to hear that you were experiencing issues with your Wi-Fi connection. We do have technical support available, so I hope you took advantage of that. Again, I want to thank you for your... More

Halifax, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2014

Once again, I stayed at the Best Western while in Saint John for business. While the hotel isn't in the uptown area it is only a 5 minute drive from it and it is located in the shopping area of Saint John. The hotel is modern and very clean with friendly staff. The breakfast that is included in your stay... More

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your great review of our hotel on TripAdvisor! I'm so happy to hear your great comments about our friendly staff and delicious breakfast. We work very hard to ensure that our guests have a great stay with us, and I'm glad that you had that experience! We hope to see you again soon. More

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Additional Information about BEST WESTERN PLUS Saint John Hotel & Suites

Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Saint John Hotel & Suites 2.5*
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Also Known As:
Best Western Plus Saint John Hotel Saint John
Best Western Plus Saint John Hotel And Suites
Best Western Saint John
Saint John Best Western
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick

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