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BEST WESTERN PLUS Saint John Hotel & Suites

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55 Majors Brook Drive, Saint John, New Brunswick E2J 0B2, Canada
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1 room 1 adult
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BEST WESTERN PLUS Saint John Hotel & Suites
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305 Reviews from our TripAdvisor Community

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Bathurst, Canada
1 review
5 of 5 stars Reviewed 1 week ago

I've been using BW chain for several years and with just a very few exceptions, all locations have been great from arrival to departure and a willingness to acomodate their guests. I've always been able to get a competitive rate and a room upgrade most times upon arrival.

Review collected in partnership with Best Western

Helpful?
Thank Gerard P
BWPlusSaintJohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for taking the time to leave us this great review! We're so happy to hear that Best Western is your preferred brand when travelling, and that you had a great stay with us. We work hard to make sure that our guests feel at home while at our hotel. We can't wait to see you again!... More 

Burlington, Canada
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was very clean, breakfast was okay (standard fair). For the price, you can't go wrong (there are other hotels that are basically the same but will charge you way more). Recommend this place for a stay

Helpful?
Thank Dedrick P
BWPlusSaintJohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Dear Dedrick, We are happy to hear that you had a great stay with us. We hope you had a nice visit to Saint John as well. Thank you for your kind comments and we hope to have the opportunity to see you again in the near future. Sincerely, Jasmine Mosher More 

Drummond New Brunswick, Canada
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here half a dozen times without any bad experiences. Close to shopping and restaurants. I will stay here again.as usual breakfast is included in the morning. Plenty of free parking. Away from city trafic.

Helpful?
Thank Denys222
BWPlusSaintJohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you very much for your feedback. We are very honoured that you choose to stay with us when you're in the area. Thank you for your loyalty and know that we value your comments. We hope to see you again soon! Sincerely, Jasmine Mosher More 

Halifax, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

I rarely rate ANY hotel or experience with all 10's, however; this hotel was an exception to the rule. Very impressed and would return in a heartbeat! Helpful and friendly staff, along with wonderful accommodations made for a 'home away from home'.

Review collected in partnership with Best Western

Helpful?
Thank Brenda S
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Dear Brenda, Thank you so much for leaving us a review on Trip Advisor. We really appreciate your feedback and it means so much to all of us at the hotel. We will be sure to post this in our staff room as everyone works hard to ensure that our guests are happy and that they feel at home as... More 

Newcastle Centre, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2016

The rooms were really nice size with loads of space. The kids enjoyed the pool. The staff was really friendly and the facilities were nice and clean. The only down fall was the breakfast. It was not good at all. The hotel is easily accessed and close to shopping and the high way.

Review collected in partnership with Best Western

Helpful?
Thank Todd M
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you very much for choosing to stay with us. We really appreciate your honest feedback and will definitely work on the items that were mentioned in your comments. We are happy to hear that your kids had a chance to use our indoor pool. We hope to see your family again soon in the near future! Sincerely, Jasmine Mosher More 

Saint John, Canada
1 review
5 of 5 stars Reviewed January 3, 2016

A great hotel, with friendly, helpful staff, and super clean and comfy rooms! We had a room with a Jacuzzi, and king size bed, and loved both! Really comfortable and quiet. Would recommend to anyone wanting to have a great hotel or vacation experience.

Review collected in partnership with Best Western

Helpful?
Thank Mark L
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

We are so happy to hear that you treated yourself to our Jacuzzi room and had a wonderful stay! We really appreciate you choosing our hotel from all of the hotels in the city, and wish that you had a great holiday experience. Thank you again for a kind feedback and we certainly hope to see you again soon! Sincerely,... More 

Quispamsis
1 review
5 of 5 stars Reviewed December 31, 2015

We have dealt many time with this Best Western and love dealing with the Staff they are always friendly and will go out of their way to help you out. The hotel is an excellent place to stay , always clean and well kept.

Review collected in partnership with this hotel

Helpful?
Thank jacqueline141
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

More 

Calais, United States
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 27, 2015

Travel on Christmas day evening was made bright at the Saint John BW with the warm welcome we received by the front desk clerk. The lobby decor was festive, the room comfortable, and the breakfast options plentiful. The breakfast room has stainless steel flatware, glass mugs and plates instead of paper and plastic. We could see that the location is... More 

Review collected in partnership with Best Western

Helpful?
Thank Lynda D
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you very much for your warm review of our hotel. We are very excited that you chose us over other hotels in the city, and that you had a wonderful stay throughout Christmas. We are a local hotel in Saint John, and really care about all of our valuable guests that visit this wonderful port city. Thank you so... More 

1 review
5 of 5 stars Reviewed December 26, 2015

From the moment you step in the door to the moment you check out the service is right there to make sure your stay is excellent and that you are comfortable. The rooms are very spacious and clean and offer little extras to make your stay more comfortable. The complimentary breakfast offers a variety fo everyone and is kept full... More 

Helpful?
Thank Bill W
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your kind review. We truly appreciate every word. The staff here work very hard to achieve the cleanest rooms possible as we are very lucky to have the wonderful guests that are also very kind to us. We are happy to learn that you enjoyed our breakfast and it is definitely our pleasure to provide... More 

Halifax, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 15, 2015

I stayed here one night on business. It was a very clean hotel. I stayed in an accessible room on the mainfloor. For the $66US that we paid to stay, it was good value. I did not try the free breakfast.

Helpful?
Thank Mark H
BWPLUSsaintjohn, General Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you very much for choosing to stay with the Best Western PLUS Saint John Hotel & Suites and interacting with our wonderful team. We are really honoured to have had you stay with us and are looking forward to host you again so that you can try our delicious hot buffet breakfast. Happy Holidays to you and your family!... More 

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