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All 20 Saint John hotels

BEST WESTERN PLUS Saint John Hotel & Suites

2.5 of 5 Hotel   |   55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
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87%
Ranked #5 of 20 Hotels in Saint John
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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181 reviews from our community

Traveler rating
    73
    84
    16
    5
    3
See reviews for
43
58
24
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

This new Hotel is clean, neat and located in a good shopping/ restaraunt area of Saint John. The staff was friendly and professional and took little time to get us checked in. The hotel is 15 minutes from the airport and short drive to downtown.

Review collected in partnership with Best Western

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Niagara Falls, Canada
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel. Front desk clerk Ashley was very helpful in directing us to the downtown Market Square. Well worth the trip there. Guest room was spotless and furnishings fine with very comfortable bed. Rebecca at the front desk was helpful with signing up to a BW rewards card. We have been on the road for 2wks with mostly one... More

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Stratford, Canada
Top Contributor
56 reviews 56 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Place was fantastic! Great rooms, good complimentary breakfast in am. Plenty close to lots of stores, restaurants etc. Boston Pizza is walking distance as well as many faster food places for something needed quickly.

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Ottawa
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Location of this hotel was easy to find and a close walk to lots of shopping. You are not near the downtown core, but we were looking for something quiet. There is a Boston Pizza very close by for a late night drink and dinner. Parking was included as well as a hot breakfast that was most satisfactory. Staff was... More

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Halifax, Canada
Top Contributor
78 reviews 78 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night. Room was spacious and bed was extremely comfortable. Was disappointed with a couple of minor issues - we had two bottles of conditioner instead of one shampoo/one conditioner and didn't realize it until I was in the shower! Also breakfast was just okay. I am allergic to milk thus I do not go near scrambled... More

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BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for your review! I'm so happy to hear that you enjoyed our comfortable bed and spacious room. I'm so sorry to hear about you having two conditioners, and about the disappointment you experienced with our breakfast. Because of your review we will take all necessary steps to further improve our hotels breakfast. We hope to see you again... More

charlo, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel is very clean, close to shopping and easily accessible from highway. Staff are very friendly. Breakfast room is clean, but the hot breakfast is not very tasty. Good assortment of yogourt and breads, but not enough fruit. The staff put out only a bit of fruit a time. Would love to see a hot tub or sauna.

Review collected in partnership with Best Western

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BWPLUSsaintjohn, Front Office Manager at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your helpful review! Your feedback helps us grow and improve every single day. I'm happy to hear that you enjoyed our hotels location and our friendly staff. I am disappointed to hear that our hot breakfast buffet was not of satisfaction to you. Please know that your comments have been forwarded and that we will... More

Fredericton, Canada
Top Contributor
54 reviews 54 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stayed here one night for work. My room was not ready and I had to wait a short time. No big deal. The room was clean and everything worked properly. Staff was very friendly and helpful. Hotel is well situated to local restaurants and shopping.

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your second review of our hotel! I'm so happy to hear that you had a great stay with us. I'm also happy to hear that our staff were able to help you and that everything worked properly during your stay. We hope to see you again on your next visit to Saint John! More

Henniker, New Hampshire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2014

Our family of 3 stayed in a king suite for one night. After a very long drive it was nice to have a spacious living area to relax in. The king bed was comfortable and quiet. My daughter found the pullout couch to be the least comfortable on our 7 day vacation. The staff was very friendly and helpful. At... More

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you for leaving our hotel a review! I'm really happy to hear that your family enjoyed the spacious suite during your stay with us. I'm very sorry to hear that your daughter found the sofa bed uncomfortable. Your feedback helps our hotel improve each and every day, as we strive for all of our guests to have a great... More

London, Canada
Senior Contributor
30 reviews 30 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 17, 2014

I stayed here in July 2013, and I was not impressed. As I was going that direction again, I swallowed my pride, and reserved at BW Plus Saint John again. This time I was very favourably impressed, and my only concern is that a BW Plus does not have a restaurant. It would, I would have thought, been a requirement... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for your new review! I'm very happy to hear that you were impressed the second time around at our hotel. We work hard every day to ensure that our guests experience great customer service and very clean rooms during their stay with us. We hope to see you again on your next visit to Saint John! More

Timberlea, Canada
1 review
5 of 5 stars Reviewed August 15, 2014

My wife and I were blown away by the professionalism, friendliness and courtesy exhibited by the staff (especially Daniel at the front desk). The cleanliness and presentation of the room and hotel was outstanding. We felt that we got more value then what we paid.

Was this review helpful? Yes
BWPLUSsaintjohn, Sales Representative at BEST WESTERN PLUS Saint John Hotel & Suites, responded to this review

Thank you so much for leaving us a review on TripAdvisor! I'm very happy to hear that you were blown away by our teams performance, and I really appreciate you mentioning me (Danieal) in your review, it really means a lot. I'm also happy to hear that you enjoyed the setup of your room and the cleanliness. We really hope... More

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Additional Information about BEST WESTERN PLUS Saint John Hotel & Suites

Address: 55 Majors Brook Dr, Saint John, New Brunswick E2J 0B2, Canada
Phone Number:
Location: Canada > New Brunswick > Saint John
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Saint John Hotel & Suites 2.5*
Number of rooms: 77
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Also Known As:
Best Western Plus Saint John Hotel Saint John
Best Western Plus Saint John Hotel And Suites
Best Western Saint John
Saint John Best Western
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick

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