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Coastal Inn Sackville

Certificate of Excellence
15 Wright Street, Sackville, New Brunswick E4L4P8, Canada
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Coastal Inn Sackville
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56 Reviews from our TripAdvisor Community

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Montréal
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

My wife and I stayed here for two nights in November, 2015. The Coastal Inn was exactly what we wanted. Quiet, clean, and very convenient. Free Wi-Fi. Pleasant staff. Very comfortable room, great bed with a fridge and a microwave oven. Would stay again when back in Sackville.

Helpful?
Thank Michael M
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

Thank you so much for your very kind review of our hotel. Our staff work tirelessly to provide the best service, quality and comfort for our guests. I am so pleased that you enjoyed your stay and look forward to the next time you visit with us. Rick Cann General Manager More 

Stratford, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed November 4, 2015

There are limited places to stay in Sackville. The staff were very friendly and the continental breakfast was basic but adequate and nice to have. Unfortunately it seems because of limited competition the need to update furniture and bedding doesn't feel pressing to management. You would think as one of the few hotels in a university town with family visiting... More 

Helpful?
Thank travel0rr
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

Thank you for your comments. Our hotel is in the process of updating and upgrading our rooms, which will include bedding and furniture. We realize the importance of offering modern comforts to our guests. Rick Cann General Manager More 

Estevan, Canada
Level Contributor
67 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 16, 2015 via mobile

We were tired from travelling and needed a place to stay. This hotel had all the basics. I don't think the maid has cleaned behind the door in the bathroom for a few days at least. I hate finding hair in the bathroom. The bed wasn't very comfortable but in a pinch it worked for us.

Helpful?
Thank MrsPacker54
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

Thank you for your review of our hotel. I can assure you that our cleaning staff work tirelessly to maintain a high standard of cleanliness at the Coastal Inn. I apologize and hope you know that this is not a reflection of the Coastal Inn in general. Please come and stay with us again and allow us the chance to... More 

Calgary
Level Contributor
204 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed September 20, 2015

We were forced to stay here due to heavy rain and riding on a motorcycle. We found the room dated but clean and overpriced with a high daily rate and high taxes. The beds were average and the pillows below average. Clean overall and courteous staff made it reasonable for a night but i wouldn't plan on staying here again.

Helpful?
1 Thank EKG777
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

Thanks for taking the time to offer your feedback. Unfortunately, the tax rate is not within our control. Otherwise, our room rates are reasonable and in line with similar hotels of comparable quality in the area. I am pleased to hear that you found your room clean and the staff courteous. Our housekeeping staff work hard to ensure your comfort.... More 

Edmonton, Canada
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed September 19, 2015

This place is pretty basic, but on the other hand there is nothing wrong with it. Very convenient location with access to some decent restaurants close by. Continental breakfast not great if you are a breakfast eater. Would suggest you go to one of the nearby restaurants for a good breakfast.

Helpful?
Thank caperstwo
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

Thank you for your comments. Our goal at the Coastal Inn is to offer the best quality and service for a reasonable price. We offer clean rooms, friendly service and a convenient location. Please come and stay with us again soon. Rick Cann General Manager More 

Dunlop, NB
Level Contributor
7 reviews
6 hotel reviews
4 of 5 stars Reviewed September 6, 2015

Stayed at this hotel two consecutive days for my son's wedding. Room was clean and beds comfortable. No carpet on the floor which I appreciated. Staff is friendly. TV set was not functioning properly and the man at the reception came to fix it right away. Would recommend this hotel for the quality/price.

Helpful?
Thank colleb2013
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

Thank you for you kind words, Our housekeepers take pride in cleaning our rooms for our guests. We offer good quality beds for a comfortable sleep. The floors are new this year and we have had a lot of good feedback on them. We are here to severe you our guest and friendly staff is something we also take great... More 

Fredericton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 1, 2015

Very dirty throughout. The bedspread was filthy. The towels are worn and very thin. The coffee was terrible and the breakfast was cereal and English muffins. No attempt at muffins or anything home made. The fruit salad was out of a can. The pergoyla in the back was filthy and the table needed to be replaced.The noise of the traffic... More 

Helpful?
Thank Reds2222
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

Thank you for taking the time to provide feedback on your stay with us.Clearly we fell short of our usual standards for cleaning on the day you stayed with us. Cleanliness of our rooms and common areas is of utmost importance to our guests and us.Our housekeeping staff are very conscientious and diligent in meeting the expectations of our guests.... More 

Regina, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 25, 2015

Nothing fancy but clean and comfortable. Restaurant was not open when we were there. Location is good. Breakfast was okay (bread, bagels, generic cereal, instant oatmeal, coffee, tea) but would be nice to have more options that weren't high-carb.

Helpful?
Thank Augustworkshop
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

I appreciate your comments. Our top goal is to provide our guests with a clean and comfortable place to stay. The Coastal Inn Sackville does not have a restaurant at the hotel. However, perhaps you were referring to the several restaurants that are located close to the hotel that may have been closed when you arrived. Our complimentary breakfast has... More 

Digby, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed June 24, 2015

I stayed here with my mother when I was in Sackville for the open house at Mount Allison University in March 2014, and then again when I moved to Sackville the following August for school. I have nothing bad to say about this place what so ever. The staff is the friendliest hotel staff I have ever encountered. They rooms... More 

Helpful?
Thank Katie S
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

Thank you for your kind response. We work to provide our guests with a warm, friendly and welcoming atmosphere to stay whether for business or pleasure. For those who travel with their pets, we are happy to be pet friendly. Our Continental Plus breakfast offers a variety of breakfast items to get our guests' day off to a good start.... More 

Nackawic, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 2, 2015

We usually stay here while attending meetings with Maritime Conference of the United Church of Canada. Great service at the front desk-needed anything they were therd to help. The room was spacious with a Queen size mattress along with work desk and love seat. Very quiet room and was spotless and clean. Breakfast area is nice and quiet with different... More 

Helpful?
Thank Stephen B
CoastalSackvlGM, General Manager at Coastal Inn Sackville, responded to this review

Thank you for your kind review and comments. I am so pleased that you enjoyed your recent stay with us and have found our hotel to accommodate your needs. Our staff work very hard to ensure our guests are happy and satisfied with every aspect of their stay from the moment they walk into the lobby. We keep our rooms... More 

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