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Crowne Plaza Moncton Downtown

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1005 Main St., Moncton, New Brunswick E1C 1G9, Canada
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Crowne Plaza Moncton Downtown
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Crowne Plaza Moncton Downtown
Crowne Plaza Moncton Downtown
Crowne Plaza Moncton Downtown
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283 reviews from our community

Traveler rating
    82
    116
    55
    16
    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Alberta
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed yesterday NEW

We spent a total of three nights at this hotel. It is an old construction that has had a major face lift; but there are problems. First the good: most of the staff is very professional. They were quick to attempt a resolution when we raised concerns. The food at T-Bones is usually very good and the bar can produce... More 

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Ottawa, Ontario
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I was here for a business presentation. The rooms were everything that I needed and were more spacious than I expected. Clean, good quality amenities and good business centre. The conference rooms could use a refresh but all in all, this hotel met all my expectations.

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Coldbrook, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel with great service. Restaurant breakfast was very good also. My only complaint was the beds in my room were older and in need of being replaced. The hotel is very clean and that is a huge deal to me! We we're able to walk to nearby restaurants and pubs. Easy to find good location with lots of... More 

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Saint John, Canada
1 review
3 of 5 stars Reviewed 3 days ago NEW

We chose this hotel due to location and availability. Hotel is worn looking and not worth the $150 +tx paid. TV/Movies were not working. Manager did try to fix it. After an hour of trying he did give us free passes for breakfast. Overall less than what we expected.

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New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I'm not a guest at the hotel but I go there everyday to use their fitness Center. Overall the place is clean. The gym is not well kept I mean customers use weights and machine an leave everything around..you may wanna consider play some music there too...bathroom are clean the only thing I don't like is the shower in the... More 

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Quispamsis, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very comfortable with curteous staff. The rooms are clean and spaceous with wifi and television.The restaurant was very enjoyable with a very good chef overseeing the dishes. The parking lot is overcrowded and in disrepair.

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Sean M, Guest Services Supervisor at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review! I'm so glad you enjoyed your stay here at the Crowne Plaza Moncton. I am happy to report that the entire parking lot will be resurfaced this year! I hope you'll have an easier time finding a spot during your next stay. Thanks again! More 

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

First time stay while on a mini anniversary getaway. Loved the fact that it was located downtown. Friendly staff! Our room was spacious and comfortable. We had a junior suite. There was a lot of noise from the hallway as guests walked by or stood outside or neighbours door. This noise could be heard while we were in our bed... More 

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Sean M, Head Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review! We're glad to hear you enjoyed your stay, despite the noise. I am happy to report that the parking is going to be addressed this spring! We hope that you will be back to stay with us again soon! More 

Halifax, Nova Scotia
Top Contributor
103 reviews 103 reviews
12 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a comfortable hotel, in an excellent location with easy access to Main Street, Moncton. Food in the restaurant was good, although greeting/farewell from the almost empty restaurant could have been a bit more attentive. Very comfortable beds. We were attending a workshop in the hotel.

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Sean M, Head Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review! We're so glad to hear you enjoyed your stay with us! We'll be sure to look into your note about the restaurant greeting. We want all of our staff to make every guest feel welcome. We look forward to your next stay with us! More 

Halifax, Canada
Top Contributor
94 reviews 94 reviews
29 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I normally don't stay at Crowne Plaza's as I find an inconsistency in the brand. I knew this was an old Keddy's hotel so I stayed away for years. This was a mistake. This is a really nice hotel. It has been completely renovated. The staff all have excellent customer service skills and go out of their way to make... More 

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Sean M, Head Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your wonderful review! You were very thorough! To answer the one unanswered question, parking is allowed on the street in parking zones between 7pm and 6am at no charge Monday-Thursday from April to November. We're very happy that you got to experience so much of our hotel and we look forward to your next stay with us! More 

Candiac, Canada
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 21, 2015

Roomand staff were ok, but the heating unit faceplate was broken and the unit was making a lot of noise on the start up. Pillow and liners were comfortable. restaurant and bar section were depressing with old colors. There were also a lot of homeless person in the main entrance on the Main Street, begging for money and shouting at... More 

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Sean M, Head Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review. I want to apologize for the issue with your heating unit in your room. That is something that we can easily address and I will be passing along to our Maintenance team. I am happy to report that the Restaurant & Lounge are soon to be renovated and should be complete by this fall. I... More 

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