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All 28 Moncton hotels

Crowne Plaza Moncton Downtown

3.5 of 5 Hotel   |   1005 Main St., Moncton, New Brunswick E1C 1G9, Canada
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71%
Ranked #19 of 28 hotels in Moncton
A recent review
3 of 5 stars reviewed 2 days ago
Percivas London, Ontario
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245 people have reviewed this hotel

Traveler rating
    72
    99
    46
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    13
See reviews for
52
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60
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
London, Ontario
Top Contributor
50 reviews 50 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is not an upscale hotel by any stretch, rooms are small (tiny), and slightly outdated. On the brighter side, the rooms are clean (housekeeping staff was excellent), the restaurant served good food, and the location was close to the downtown restaurants and bars. Unfortunately our group of 16 was promised certain room types and rooms nearby each other when... More

Was this review helpful? Yes
Alberta, Canada
Top Contributor
230 reviews 230 reviews
69 hotel reviews
170 helpful votes 170 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is an older property that has been upgraded. I found the room I was given to be well furnished, large enough for my needs and a nicely upgraded bathroom. The bed was great and the matress was perfect. I enjoyed the buffet breakfast and enjoyed the in-season fruits available. All staff members I encountered were polite and professional.... More

Was this review helpful? Yes 2
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you so much for your wonderful comments! It's always rewarding for our staff to hear that they've done such a good job! I hope you'll come stay with us here at the Crowne Plaza Moncton again soon! More

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there last night on business. Overall, it was a decent night's stay. My corporate rate was $139/night, which I think is ridiculous considering the fact that my room had a queen bed (not king) and the room was 100 sq ft if not smaller...I could pee into the toilet by standing on the bed (LOL!!!). Dogs are allowed at... More

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Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your comments. As we are a hotel with various size rooms we would be more than happy to offer you a site visit of our property. We would be willing to put your choices on file for future reservations should the availability allow. Feel free to set up a meeting with our Sales department by calling the... More

Golden Lake, Ontario, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We rented this room for one night in order to catch a flight home the next day. When we arrived the signs were not out to show us where to park and unload our vehicle. Thus we parked in the back and had to wind our luggage rack around many corners in the hotel in order to get to our... More

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Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review and we apologize for any inconvenience you had during your stay. We will share the concerns with our teams to allow for coaching opportunities. 2014 was a year of transitions as we began our renovation projects for our hotel to better serve our clients. We have completed this phase of our renovations and we hope... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Crowne Plaza Moncton Downtown during a business trip and cannot say enough words of how professional, friendly and accommodating their staff were. The rooms are good and clean, the lobby has been recently renovated and they have a decent gym. I would highly recommend this hotel for business travelers and families.

Was this review helpful? Yes 1
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you so much for the wonderful review! At the Crowne Plaza Moncton we strive to make every stay a great one and I'm glad you enjoyed the renovations we've made to the lobby. And we are very proud of our staff team and the wonderful service they provide. More

Halifax, Canada
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel as there was a decent deal on and I wanted to be downtown. On arrival I was told that the parade was being demolished and I had to park across the street, for which the hotel charged me.they made a comment that there was security - a lady sitting in a trailer doesn't really count... More

Was this review helpful? Yes 2
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review. 2014 has been a big year for renovations at the hotel and this has caused a few disruptions for the hotel and guests alike. I apologize for the inconveniences you experienced during your stay. With the parking lot renovations coming to a close, I hope that you'll come and try us out again soon. More

Fredericton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in room 121 and this was a good size room. Friends were in 123, and this room was huge. Other rooms we had seen were also quite spacious. And when you book a room, make sure get the buffet breakfast added to your room, it is incredible. Well worth the few extra dollars.

Was this review helpful? Yes 1
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thanks so much for the great review! I'm glad you enjoyed the buffet breakfast, it is quite extensive! I hope that you'll be able to come back and stay with us at the Crowne Plaza Moncton soon! More

Charlottetown, Canada
Top Contributor
52 reviews 52 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were only there for one night. Room had two queen beds but was very small, burn marks on the carpet and a little dated. It also looked out over a rooftop and at one point two workmen surprised us by walking by the window! That was a little unsettling. One of three elevators was being repaired which made things... More

Was this review helpful? Yes 2
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thanks so much for your comments. Rest assured we do value the feedback. 2014 has been a transition year for us with many different renovations phases happening. The renovations are drawing to a close and we would love to have you come stay with us again soon. More

Edmonton, Canada
Top Contributor
109 reviews 109 reviews
16 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location, right downtown Moncton. The rooms are nice and clean, they come with a fridge and a microwave. The beds are comfy. I found the elevators very slow though. But this is definitely a good choice to stay in Moncton.

Was this review helpful? Yes
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for the great review! I can see that you've stayed in a lot of different places and that you have made plenty of reviews of hotels, so we really appreciate your glowing remarks. We have had some renovations taking place in the hotel which include the elevators, so those will be brand new for your next stay with... More

Fredericton, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My girlfriend and I stayed here for one night so I could attend a school meeting. The hotel is in a great location, right on Main Street in downtown. We were able to walk down the street and had a lot of different restaurants to choose from. The front desk staff did their job but didn't seem overly welcoming. I... More

Was this review helpful? Yes
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your comments! Your comments regarding the staff have been addressed to Management and will be used for coaching purposes. 2014 has been a busy year for the hotel with many renovations happening for us, I apologize for any inconvenience that it caused during your stay. I'm glad you'll be coming back to stay with us again at... More

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Additional Information about Crowne Plaza Moncton Downtown

Address: 1005 Main St., Moncton, New Brunswick E1C 1G9, Canada
Phone Number:
Location: Canada > New Brunswick > Moncton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Moncton Downtown 3.5*
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Also Known As:
Crowne Plaza Moncton Downtown Hotel Moncton
Moncton Crowne Plaza
Crowne Plaza Moncton Downtown New Brunswick

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in Moncton
Hotel Class
Official Description (provided by the hotel)
Located in downtown Moncton, close to local shopping, restaurants, and entertainment. A full-service 4 1/2 star hotel with 14 meeting rooms, an in-door pool, onsite restaurant, free wireless internet,24 hour fitness facility, and 24 hour business centre. ... more   less 
Number of rooms
191

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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