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Crowne Plaza Moncton Downtown

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1005 Main St., Moncton, New Brunswick E1C 1G9, Canada
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Crowne Plaza Moncton Downtown
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312 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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  • English first
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  • Japanese first
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English first
  • All months
    (312)
  • Mar-May only
    (49)
  • Jun-Aug only
    (125)
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    (84)
  • Dec-Feb only
    (54)
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Ontario
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed yesterday NEW

Room was dark and dreary, average cleanliness, couldn't adjust the air conditioning. Breakfast not included in the price and expensive to purchase at hotel restaurant. Guest services staff were very friendly and helpful. Convenient location for Via Rail and Maritime Bus. Shuttle on site, but make sure it's available for your use. We had to cab it.

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Toronto
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

By the time I write this review, the CP has been closed down for complete renovation and I think it is a very much needed one, especially for the hockey parents' floors, which are the lower floors. It seems the lobby of the hotel has been renovated and is lovely with a rustic feel and the business floor has also... More 

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Halifax, NS
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked two nights on IHG points at the CP Moncton. Two groups of teenage boys were booked in for baseball and hockey. They placed us on a quiet floor with an upgrade and we did not hear a sound. Staff was excellent, parking was a breeze and the downtown location was great. We tried the breakfast buffets and it was... More 

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CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you so much for this awesome review Havanaclub11. We are happy our staff was able to give you an upgraded room on our quiet floor for your 2 nights stay with us. We are looking forward to your next stay. Elisabeth Richard Director of Rooms More 

Halifax, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Had an absolutely wonderful experience at the Crowne Plaza when booking a 2-day meeting for 50 people from across Canada. The service is exceptional; the team is very customer-oriented and extremely flexible. Amenities were really nice, and the meeting spaces were conducive to good productive sessions. Loved the location, too - very close to lots of good restaurants and attractions.... More 

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CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you for this glorious review Sherri T. We are very proud of our staff and happy they made you feel welcomed. Our Crowne Meeting Director is very customer oriented and will help you every step of the way during a meeting booked with us. I can see this is what you experienced. We are very happy that you enjoyed... More 

New Brunswick, Canada
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We used the Magic Mountain Package available through the Crowne Plaza. With it, you get a family pass to Magic Mountain, a 14" pizza from Papa John's, and breakfast for 4. We had a huge room with 2 queen beds. We first got there too early to check in but the staff at the desk were still extremely friendly and... More 

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CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you so much for your review BrootFloon, We really appreciated you going in detail on how you enjoyed our Magic Mountain package and our wonderful staff. We understand how vacation can be expensive and we are happy our package fitted your needs. The information provided about the wasp has been send to our Maintenance team for review as the... More 

Ottawa, Canada
Level Contributor
69 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this property in August for a wedding. The bride and groom arranged a very good rate for their guests (125) and that is close to where my warm feelings for this hotel end. The good: Staff are friendly and helpful. True Maritimers. Breakfast buffet (with the exception of the insta-eggs) was tasty and a good value (14 bucks)... More 

Was this review helpful? Yes
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you very much for your review Jelllybeanandbug, We are happy our wonderful staff made you feel welcome at our hotel. We have send all your comments to our Management Team for information as we think those are very good comments that will need to be looked after in more in details. We hope to serve you again in our... More 

Montreal
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel is quiet, with excellent sleep quality. As a Gold Member of IHG, my room was upgraded with free wi-fi. Personnel are also helpful, friendly and polite. I liked very much the welcome and their helping me find my favorite restaurants in town. What I like most is their generous free buffet breakfast with a good supply of fresh fruits.

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CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you so much for your review. We do love treating our Gold members as Platinum whenever we can. More 

Outside Boston
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were on our way to PEI but wanted to spend a night near the Hopewell Rocks on the Bay of Fundy. This hotel got good reviews compared to the closer motels. It was also a bit less expensive than others in Moncton. When we checked in we asked for the AAA discount and it turned out to be a... More 

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CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Hi. Thank you for your review and I am glad you enjoyed your stay in Moncton. We do have ramps through the main street entrance and through the entrance from the parking lot in the back. But our bellmen are always happy to assist also. Next time you come summer time don't forget to check our packages. We have great... More 

Burlington, Canada
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were here for a tournament. Not only did we have rooms, but a suite for all the coaches to hang out, as well as used the banquet for the awards ceremony. Very clean, well furnished, tastefully decorated. The wait staff was very good considering the number of people we had. All staff was very friendly and courteous. Would definitely... More 

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CrownePlaza02, Front Office Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you for you reviews. I am happy you enjoyed your stay. We always try to give our best and when you let us know in advance what we can do for you we try to make it happen! See you soon, More 

Nova Scotia
Level Contributor
64 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was on an executive floor and was much larger than usual. Keurig in room and one bathrobe. It was a designated 'quiet floor' but we were still woken by other late-night guests. Front desk could do a better job reminding guests to be quiet there. Breakfast was not included in our room rate but is available in the... More 

Was this review helpful? Yes
CPMoncton, Manager at Crowne Plaza Moncton Downtown, responded to this review

Thank you very much for your review CBM_20, Your comment has been send for training purposes for our Front Desk Agents. Our restaurant do offer a large selection for breakfast and we are happy it was to your satisfaction. We hope to be able to serve you again in our hotel when you are visiting Moncton again. Elisabeth Richard Director... More 

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