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All 28 Moncton hotels

Crowne Plaza Moncton Downtown

3.5 of 5 Hotel   |   1005 Main St., Moncton, New Brunswick E1C 1G9, Canada
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Ranked #19 of 28 hotels in Moncton
A recent review
5 of 5 stars reviewed 2 days ago
Al S Toronto, Canada
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248 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Toronto, Canada
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here August, 2014 as a family. The staff was very friendly, polite and helpful. The room was very clean, and our requested cot arrived within minutes of us reaching the room. (We arrived through the week during a quite time.) The pool was a welcome addition which we enjoyed. We will be staying here again next time we... More

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St. John's
Top Contributor
66 reviews 66 reviews
6 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Went to the place for a bachelorette party and it was the weirdest layout to walk into. Staff at the front desk were polite and fine to deal with. The halls in the bottom level a wide and long. Depending on what door you enter some are not wheelchair assessable. This is just something I personally happen to notice cause... More

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Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review! I'm glad your Bachelorette was a success! I want to assure you that your concerns have been taken to the management team to allow for coaching opportunities. We hope you'll come stay with us again soon at the Crowne Plaza Moncton! More

Amherst, Nova Scotia, Canada
1 review
1 of 5 stars Reviewed 1 week ago

although booking our room well in advance through hotwire.com ,receiving conformation by email upon arriving at the crowne plaza we were told there was no room for us! after an hour of searching their system they told us we were booked for the following week! well we had the email printed and it specifically said the 23rd NOT the 1st.... More

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Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review Criss. I want to apologize for the confusion with the booking. I want to assure you that your review has been taken to the management team. Thank you. More

London, Ontario
Top Contributor
54 reviews 54 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is not an upscale hotel by any stretch, rooms are small (tiny), and slightly outdated. On the brighter side, the rooms are clean (housekeeping staff was excellent), the restaurant served good food, and the location was close to the downtown restaurants and bars. Unfortunately our group of 16 was promised certain room types and rooms nearby each other when... More

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Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your comments Percivas; we do value your feedback. I want to apologize for the inconvenience you and your team experienced during your stay. While we try accommodate all room type requests, sometimes, as with your team, we have multiple groups booking with us and we are unable to fulfill every request we get. During our demolition of... More

Alberta, Canada
Top Contributor
230 reviews 230 reviews
69 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is an older property that has been upgraded. I found the room I was given to be well furnished, large enough for my needs and a nicely upgraded bathroom. The bed was great and the matress was perfect. I enjoyed the buffet breakfast and enjoyed the in-season fruits available. All staff members I encountered were polite and professional.... More

Was this review helpful? Yes 2
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you so much for your wonderful comments! It's always rewarding for our staff to hear that they've done such a good job! I hope you'll come stay with us here at the Crowne Plaza Moncton again soon! More

Montreal, Canada
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed there last night on business. Overall, it was a decent night's stay. My corporate rate was $139/night, which I think is ridiculous considering the fact that my room had a queen bed (not king) and the room was 100 sq ft if not smaller...I could pee into the toilet by standing on the bed (LOL!!!). Dogs are allowed at... More

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Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your comments. As we are a hotel with various size rooms we would be more than happy to offer you a site visit of our property. We would be willing to put your choices on file for future reservations should the availability allow. Feel free to set up a meeting with our Sales department by calling the... More

Golden Lake, Ontario, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We rented this room for one night in order to catch a flight home the next day. When we arrived the signs were not out to show us where to park and unload our vehicle. Thus we parked in the back and had to wind our luggage rack around many corners in the hotel in order to get to our... More

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Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review and we apologize for any inconvenience you had during your stay. We will share the concerns with our teams to allow for coaching opportunities. 2014 was a year of transitions as we began our renovation projects for our hotel to better serve our clients. We have completed this phase of our renovations and we hope... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 23, 2014

I stayed at the Crowne Plaza Moncton Downtown during a business trip and cannot say enough words of how professional, friendly and accommodating their staff were. The rooms are good and clean, the lobby has been recently renovated and they have a decent gym. I would highly recommend this hotel for business travelers and families.

Was this review helpful? Yes 1
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you so much for the wonderful review! At the Crowne Plaza Moncton we strive to make every stay a great one and I'm glad you enjoyed the renovations we've made to the lobby. And we are very proud of our staff team and the wonderful service they provide. More

Halifax, Canada
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed July 23, 2014

I stayed in this hotel as there was a decent deal on and I wanted to be downtown. On arrival I was told that the parade was being demolished and I had to park across the street, for which the hotel charged me.they made a comment that there was security - a lady sitting in a trailer doesn't really count... More

Was this review helpful? Yes 2
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thank you for your review. 2014 has been a big year for renovations at the hotel and this has caused a few disruptions for the hotel and guests alike. I apologize for the inconveniences you experienced during your stay. With the parking lot renovations coming to a close, I hope that you'll come and try us out again soon. More

Fredericton, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

We stayed in room 121 and this was a good size room. Friends were in 123, and this room was huge. Other rooms we had seen were also quite spacious. And when you book a room, make sure get the buffet breakfast added to your room, it is incredible. Well worth the few extra dollars.

Was this review helpful? Yes 1
Sean M, Concierge at Crowne Plaza Moncton Downtown, responded to this review

Thanks so much for the great review! I'm glad you enjoyed the buffet breakfast, it is quite extensive! I hope that you'll be able to come back and stay with us at the Crowne Plaza Moncton soon! More

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Additional Information about Crowne Plaza Moncton Downtown

Address: 1005 Main St., Moncton, New Brunswick E1C 1G9, Canada
Phone Number:
Location: Canada > New Brunswick > Moncton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Moncton Downtown 3.5*
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Also Known As:
Crowne Plaza Moncton Downtown Hotel Moncton
Moncton Crowne Plaza
Crowne Plaza Moncton Downtown New Brunswick

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#14 Business Hotel in Moncton
Hotel Class
Official Description (provided by the hotel)
Located in downtown Moncton, close to local shopping, restaurants, and entertainment. A full-service 4 1/2 star hotel with 14 meeting rooms, an in-door pool, onsite restaurant, free wireless internet,24 hour fitness facility, and 24 hour business centre. ... more   less 
Number of rooms
191

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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