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Comfort Inn East

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20 Maplewood Dr., Moncton, New Brunswick E1A 6P9, Canada
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1 room 1 guest
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Comfort Inn East
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83 Reviews from our TripAdvisor Community

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Traveler rating
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    28
    14
    9
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29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (19)
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Toronto, Canada
Level Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

First time in Halifax, looking for quick stay in convenient location to City, this was it. The Room was newly renovated and we did not get bothered by the ongoing renovations. Room beds were comfy, bathroom was clean and modern, great water pressure. Fridge was great. The staff were nice and the public areas were clean and appealing. The lobby... More 

Was this review helpful? Yes
Julien R, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Glace Bay, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our family stayed at this hotel on Saturday, August 15/15. We were visiting from Cape Breton. When we checked in late evening with our children, the front desk lady went out of her way to make our stay great. She personally walked us to our room to show us it, showed us how to work the ac and delivered a... More 

Was this review helpful? Yes
Julien R, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean and big enough. and had everything you would need. Bed was hard but I prefer that. Plenty of pillows. They do serve a hot breakfast but we had trouble finding a spot to eat. Not big enough room for everyone. Overall I would stay here again. I believe when pricing Comfort Inn was one of the... More 

Was this review helpful? Yes
Julien R, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Stella Tennant... More 

Niagara Falls, Canada
Level Contributor
103 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am a Platinum Choice hotel member which means I stay in over 20 hotels per year for Choice hotels and it is more like 30 hotels/year. All hotels are for pleasure trips only. The Comfort Inn East- Moncton is a good hotel close to city center and clean and bright rooms I would recommend staying there. Positive: great location,... More 

Was this review helpful? Yes 1
Julien R, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Ottawa, Canada
Level Contributor
4 reviews
1 of 5 stars Reviewed July 20, 2015

The rooms were small, dirty and smelled awful, and when I asked for another room, the staff was rude and said they wouldn't help unless we paid for an upgrade. There wasn't anything positive to say about this place. NEVER STAY HERE!

Was this review helpful? Yes
Julien R, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Travelers are raving about these Moncton hotels

quispamsis new brunswick
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2015

We stayed at this hotel when in moncton to watch a women's World Cup match. I stayed with my 2 daughters and found the hotel comfortable and clean. The hotel seemed very safe also. The front desk staff were very pleasant and looked after everything we needed.

Was this review helpful? Yes
Julien R, Front Office Manager at Comfort Inn East, responded to this review

Thank you very much for leaving a review of your recent stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Julien Roy Acting General Manager Comfort Inn Moncton... More 

Bathurst
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 28, 2015

The hotel is very basic but comfortable. We had a room on the ground floor which was nice because you can come in from a patio door and park your car in front of your room which is very convenient. There was a small common area with patio furniture and a BBQ available for guests to use which was nice... More 

Was this review helpful? Yes 1
Paulette C, Manager at Comfort Inn East, responded to this review

Thank you for taking the time to review our hotel. It is very much appreciated as it helps us find ways to better ourselves and serve you better. We will be awaiting your return. Sincerely Paulette Cyr General Manager More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 27, 2015

Traveled with a large group for a tournament and stayed here 3 nights. Hotel was fully booked and was one of the locations used for tournament so owners knew they would be full for that weekend. Advertise a hot breakfast both on website and exterior sign, but evidently servers are only allowed to prepare so much food and once its... More 

Was this review helpful? Yes
Paulette C, Manager at Comfort Inn East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectation. Your satisfaction and... More 

N.S.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 12, 2015

Husband and I stayed for one night on our way to the Algonquin. The room was spacious and clean, king size bed very comfy and pillows amazing. Great staff and the breakfast in the am was perfect. The location is very easy to get to and from the highway. Will gladly stay here on our next road trip.

Was this review helpful? Yes
Paulette C, General Manager at Comfort Inn East, responded to this review

Thank you very much for leaving a review. Your positive message is very appreciated. We hope to see you again soon. Paulette Cyr General Manager Comfort Inn Moncton East 506-859-6868 More 

1 review
1 of 5 stars Reviewed April 18, 2015 via mobile

Staff 1 person was responsible for entire hotel. Could not keep some people quiet. You can hear people going to the toilet in the room above. Rooms are connected by ventalation system. Clean yes but you cant get a nice sleep.

Was this review helpful? Yes
Paulette C, General Manager at Comfort Inn East, responded to this review

Thank you for writing a review for our hotel. I am very sorry about the incident on your stay. I will review procedures with the staff for when these types of incidence occur. Paulette Cyr General Manager (506)859-6868 More 

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