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Comfort Inn East

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20 Maplewood Dr., Moncton, New Brunswick E1A 6P9, Canada
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Comfort Inn East
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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  • French first
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    (79)
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    (19)
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    (12)
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Ottawa, Canada
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

The rooms were small, dirty and smelled awful, and when I asked for another room, the staff was rude and said they wouldn't help unless we paid for an upgrade. There wasn't anything positive to say about this place. NEVER STAY HERE!

Was this review helpful? Yes
Julien R, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

quispamsis new brunswick
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel when in moncton to watch a women's World Cup match. I stayed with my 2 daughters and found the hotel comfortable and clean. The hotel seemed very safe also. The front desk staff were very pleasant and looked after everything we needed.

Was this review helpful? Yes
Julien R, Front Office Manager at Comfort Inn East, responded to this review

Thank you very much for leaving a review of your recent stay. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Julien Roy Acting General Manager Comfort Inn Moncton... More 

Bathurst
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 28, 2015

The hotel is very basic but comfortable. We had a room on the ground floor which was nice because you can come in from a patio door and park your car in front of your room which is very convenient. There was a small common area with patio furniture and a BBQ available for guests to use which was nice... More 

Was this review helpful? Yes 1
Paulette C, Manager at Comfort Inn East, responded to this review

Thank you for taking the time to review our hotel. It is very much appreciated as it helps us find ways to better ourselves and serve you better. We will be awaiting your return. Sincerely Paulette Cyr General Manager More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 27, 2015

Traveled with a large group for a tournament and stayed here 3 nights. Hotel was fully booked and was one of the locations used for tournament so owners knew they would be full for that weekend. Advertise a hot breakfast both on website and exterior sign, but evidently servers are only allowed to prepare so much food and once its... More 

Was this review helpful? Yes
Paulette C, Manager at Comfort Inn East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectation. Your satisfaction and... More 

N.S.
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 12, 2015

Husband and I stayed for one night on our way to the Algonquin. The room was spacious and clean, king size bed very comfy and pillows amazing. Great staff and the breakfast in the am was perfect. The location is very easy to get to and from the highway. Will gladly stay here on our next road trip.

Was this review helpful? Yes
Paulette C, General Manager at Comfort Inn East, responded to this review

Thank you very much for leaving a review. Your positive message is very appreciated. We hope to see you again soon. Paulette Cyr General Manager Comfort Inn Moncton East 506-859-6868 More 

1 review
1 of 5 stars Reviewed April 18, 2015 via mobile

Staff 1 person was responsible for entire hotel. Could not keep some people quiet. You can hear people going to the toilet in the room above. Rooms are connected by ventalation system. Clean yes but you cant get a nice sleep.

Was this review helpful? Yes
Paulette C, General Manager at Comfort Inn East, responded to this review

Thank you for writing a review for our hotel. I am very sorry about the incident on your stay. I will review procedures with the staff for when these types of incidence occur. Paulette Cyr General Manager (506)859-6868 More 

Charlottetown, Prince Edward Island, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed March 17, 2015

Clean rooms freshly redone the beds are so comfortable and the pillows are out of this world.fresh clean bathroom. Best price in town with free hot breakfast which is over at ten but be there before nine thirty runs out sometimes.

Was this review helpful? Yes
Paulette C, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to review our hotel. It is very much appreciated as it helps us find ways to better ourselves and serve you better. We will be awaiting your return. More 

Ontario, Canada
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed March 10, 2015

we had just spent another of travelling, coming from Nova Scotia, had stopped in Oxford for some blueberries (in season). After checking in, we decided to go for supper at the Casino and do a little gambling!! This motel is sort of the main highway...was pretty quiet and clean..good rest!

Was this review helpful? Yes
Paulette C, General Manager at Comfort Inn East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Paulette Cyr... More 

Level Contributor
162 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed January 11, 2015

I stayed here in a road trip to cape Breton and the place was clean and modern looking. The room was rather large and spacious and the lobby had a TV and computer. The Breakfast was a good, standard type of breakfast that you would expect at a hotel.

Was this review helpful? Yes
Paulette C, General Manager at Comfort Inn East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Paulette Cyr... More 

Moncton, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 10, 2014

These Hotels are a very good place to stay for work because this is what i use them for the most very clean, all the same in every places in the Maritime, its like going to are second home every night. Except for there breakfast with fake scramble eggs but the rest is ok.

Was this review helpful? Yes
Paulette C, Manager at Comfort Inn East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Paulette Cyr... More 

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