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All 28 Moncton hotels

Comfort Inn East

2.5 of 5 Hotel   |   20 Maplewood Dr., Moncton, New Brunswick E1A 6P9, Canada
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64%
Ranked #17 of 28 Hotels in Moncton
A recent review
5 of 5 stars reviewed 1 week ago
Marilyn G Toronto, Ontario, Canada
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65 reviews from our community

Traveler rating
    22
    20
    12
    8
    3
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21
17
4
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
Toronto, Ontario, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Recently our family stayed at this facility. Around 3AM there was noise from loud guests outside and below our room. I called the front desk and Kimberly, who was on duty, immediately took control of the situation and quiet returned. Staff of this caliber is to be commended. I was glad to be able to commend her to the manager... More

Was this review helpful? Yes
Luc B, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is also encouraging to hear such great things about Kimberly, she was really happy to receive the commendation from you, especially in front of me. It... More

halifax
Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

As a choice privilege member I did get the executive plus room, however the overall hotel did look updated. If you stayed at a Comfort Inn before you probably remember the dated, drab interior, however with their redesign I think they hit the mark. The hotel itself is located pretty much right next to the mall and close to the... More

Was this review helpful? Yes
Luc B, Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey and for letting our future guests know the great amenities we have to offer. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm sorry you had to wait at the front desk;... More

Port Alberni, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived early on a busy weekend and I found the staff friendly and very accommodating as they had no problem checking us in early. Our room #207, completely renovated, the bathroom was impeccably clean, no complaints although I did find the rate expensive as well. Perhaps if you had booked months in advance, your might have found a lower... More

Was this review helpful? Yes
Luc B, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. I wll review this information with my team to do everything possible to create a more enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luc Bosse General Manager... More

Gatineau, Canada
Senior Contributor
40 reviews 40 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is said to be newly renovated but still does not look to be anything special. The rooms do have a good size fridge and microwave and one has the choice of "soft" or "firm" (medium at best) pillows which is a nice touch. Breakfast is included and includes a waffle griddle plus one hot option besides the usual... More

Was this review helpful? Yes
Luc B, Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have taken your advice about a guest laundry. We... More

Sherwood Park, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 12, 2014

Nice clean and comfortable hotel with breakfast included. Stayed there 8 days in Aug.. Had an issue with noisy/partying ball teams but staff moved us after a couple of days to a quieter area. I would recommend this but ask whats going on around your room if possible before you check in.

Was this review helpful? Yes 1
Luc B, General Manager at Comfort Inn East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm sorry to hear you were inconvinienced by other noisy guests. Thank you so much for your business and we... More

Newmarket, Canada
Senior Contributor
38 reviews 38 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 4, 2014

This was a great highway stop. The hotel seemed like new and was very clean and comfortable. The AC was very good and was quiet. This was on a very hot day. The WiFi was excellent. This was one of the best breakfasts considering it was included. There are dozens of places to eat in walking distance. Across the road... More

Was this review helpful? Yes 1
Luc B, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More

Nova Scotia, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 24, 2014

I stay at the Comfort Inn when I'm in Moncton, and it's always a clean, conveniently located stay. There is no restaurant or pool, but it meets my needs when I'm in town, and is a cost-effective option! Staff is always great too! I was really impressed with my recent stay in the newly renovated Comfort Inn East. The guest... More

Was this review helpful? Yes
Luc B, Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More

Mississauga
Top Contributor
175 reviews 175 reviews
38 hotel reviews
349 helpful votes 349 helpful votes
5 of 5 stars Reviewed March 17, 2014

Although I am a bit spoiled staying in reasonably priced, although well-used "budget" hotels such as the Comfort Inns in the United States, my wallet is a bit shell-shocked when I cross the border. Bad winter weather at the end of the day led me to this place and the sign said "100% Renovated" which seemed to be a good... More

Was this review helpful? Yes 3
Greta D, General Manager at Comfort Inn East, responded to this review

Please accept our gratitude for the kind review you shared on TripAdvisor, I am delighted to see that you had an enjoyable stay with us and that you found the service and facilities to be of an excellent standard. I do hope that the next time you are in Moncton you will consider staying with us again. Sincerely, Greta Lynn... More

Moncton, Canada
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 6, 2014

The Hotel room was clean except a juice box straw on the ground next to our bed. The room was nice, did not smell like smoke like some reviews suggested. The bed was hard, I could not sleep well at all because of this although my wife slept fine. No pool, no restaurants, no bar... This hotel is fine but... More

Was this review helpful? Yes 1
Greta D, General Manager at Comfort Inn East, responded to this review

First I would like to thank you for using TripAdvisor. It is guest feedback that encourages us to improve in areas that did not meet and exceed expectations Reviews such as yours allows us to examine areas that are in need of improvement and we plan to share your comments with our management team as a way to implement change.... More

Fredericton, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2014

You're obviously thinking of the Comfort Inn before their recent renovations and thinking "WHAT?!?" They definitely stepped it up with their recent successful renovations. Been there quite a few times before due to the location and price, but now, I expect to go there even more. The rooms are lovely and well appointed...they have a free warm breakfast and the... More

Was this review helpful? Yes 3
Greta D, General Manager at Comfort Inn East, responded to this review

We are thrilled to hear that you enjoyed your stay at the Newly Renovated Comfort Inn Moncton East and would like to thank you for leaving a glowing review. We are very proud of our new product and offerings and are very happy that you enjoyed the finished product. We know that all the great product in the world means... More

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Additional Information about Comfort Inn East

Address: 20 Maplewood Dr., Moncton, New Brunswick E1A 6P9, Canada
Phone Number:
Location: Canada > New Brunswick > Moncton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn East 2.5*
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Also Known As:
Comfort Inn Moncton
Moncton Comfort Inn
Comfort Inn East Moncton, New Brunswick

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