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Comfort Inn East

2.5 of 5 20 Maplewood Dr., Moncton, New Brunswick E1A 6P9, Canada
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Comfort Inn East
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Comfort Inn East
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70 reviews from our community

Traveler rating
    23
    21
    14
    9
    3
See reviews for
21
19
4
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Moncton, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

These Hotels are a very good place to stay for work because this is what i use them for the most very clean, all the same in every places in the Maritime, its like going to are second home every night. Except for there breakfast with fake scramble eggs but the rest is ok.

Was this review helpful? Yes
Paulette C, Manager at Comfort Inn East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Sincerely, Paulette Cyr... More 

Kosciusko
Top Contributor
102 reviews 102 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staff was great and they had a very good breakfast and the person that was taking care of the breakfast was very good and friendly, enjoyed it. Room was clean and very good size. Inside entrance to room but there was also a patio door (Double Glass) that opened to where we parked, so bags were no problem to get... More 

Was this review helpful? Yes
Paulette C, Manager at Comfort Inn East, responded to this review

Thank you for placing a fantastic response on Trip Advisor. The team at the Comfort Inn Moncton East really appreciates your kind words and we are very glad you enjoyed your stay. I am very proud of the team as they try and do that little ‘extra’ to make the guest stay special. I hope you return soon as we... More 

Cheticamp
2 reviews
4 of 5 stars Reviewed 4 weeks ago

On Friday, Nov 21, we stayed at the newly renovated Comfort Inn,the price was reasonable and included breakfast, the room was a good size,very clean and well equipped, the staff was very friendly and helpful, I would definitely stay there again.

Was this review helpful? Yes
Paulette C, Manager at Comfort Inn East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind Regards, Cyr... More 

Halifax, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 14, 2014

We stayed here as the Moncton Casino was booked solid. We had thought this was the Comfort Inn next to the casino but it is actually quite a ways away… closer to the mall on the exact opposite end of town. The hotel was advertising that it was newly renovated but we weren’t sure what it looked like before so... More 

Was this review helpful? Yes
Paulette C, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Senior Contributor
28 reviews 28 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed November 3, 2014

I've stayed at several Comfort Inn's across Canada and they are generally petty good and affordable. One feature I loved about Comfort Inn was the ease with the Internet connection and every room has a 32 inch LG TV that you can hook up with HDMI cable to your devices. This location has renovated and the rooms are nice but... More 

Was this review helpful? Yes
Luc B, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations with our internet service. I really appreciate your feedback because I was not aware of such issues with our internet. I have started an investigation... More 

Toronto, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 10, 2014

Recently our family stayed at this facility. Around 3AM there was noise from loud guests outside and below our room. I called the front desk and Kimberly, who was on duty, immediately took control of the situation and quiet returned. Staff of this caliber is to be commended. I was glad to be able to commend her to the manager... More 

Was this review helpful? Yes 2
Luc B, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. It is also encouraging to hear such great things about Kimberly, she was really happy to receive the commendation from you, especially in front of me. It... More 

halifax
Contributor
12 reviews 12 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 8, 2014

As a choice privilege member I did get the executive plus room, however the overall hotel did look updated. If you stayed at a Comfort Inn before you probably remember the dated, drab interior, however with their redesign I think they hit the mark. The hotel itself is located pretty much right next to the mall and close to the... More 

Was this review helpful? Yes 1
Luc B, Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey and for letting our future guests know the great amenities we have to offer. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm sorry you had to wait at the front desk;... More 

Port Alberni, Canada
Contributor
18 reviews 18 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 2, 2014

We arrived early on a busy weekend and I found the staff friendly and very accommodating as they had no problem checking us in early. Our room #207, completely renovated, the bathroom was impeccably clean, no complaints although I did find the rate expensive as well. Perhaps if you had booked months in advance, your might have found a lower... More 

Was this review helpful? Yes
Luc B, General Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us. I wll review this information with my team to do everything possible to create a more enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Luc Bosse General Manager... More 

Gatineau, Canada
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 1, 2014

The hotel is said to be newly renovated but still does not look to be anything special. The rooms do have a good size fridge and microwave and one has the choice of "soft" or "firm" (medium at best) pillows which is a nice touch. Breakfast is included and includes a waffle griddle plus one hot option besides the usual... More 

Was this review helpful? Yes
Luc B, Manager at Comfort Inn East, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I have taken your advice about a guest laundry. We... More 

Sherwood Park, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 12, 2014

Nice clean and comfortable hotel with breakfast included. Stayed there 8 days in Aug.. Had an issue with noisy/partying ball teams but staff moved us after a couple of days to a quieter area. I would recommend this but ask whats going on around your room if possible before you check in.

Was this review helpful? Yes 2
Luc B, General Manager at Comfort Inn East, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I'm sorry to hear you were inconvinienced by other noisy guests. Thank you so much for your business and we... More 

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Additional Information about Comfort Inn East

Address: 20 Maplewood Dr., Moncton, New Brunswick E1A 6P9, Canada
Phone Number:
Location: Canada > New Brunswick > Moncton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn East 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Comfort Inn Moncton
Moncton Comfort Inn
Comfort Inn East Moncton, New Brunswick

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