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Holiday Inn Express Moncton

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2515 Mountain Road | P.O. Box 5005, Moncton, New Brunswick E1G2W4, Canada
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Holiday Inn Express Moncton
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302 Reviews from our TripAdvisor Community

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Nova Scotia
Level Contributor
42 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 1 night in March 2015 in a suite with separate bedroom. Our stay was only OK. The hotel was a bit noisy (it was March Break week so there were lots of kids running around). The wifi was so slow it was barely functional. I couldn't even get social media sites to load on my phone.... More 

Helpful?
Thank leenNovaScotia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the new Holiday Inn Express in Moncton. I am a rewards member and offered a beverage on arrival, a nice touch. Room was good, bed a little firm for me but fine, breakfast worked well and checkout easy. Will stay again when in Moncton.

Helpful?
Thank Scott M
Calgary, Canada
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night on Xmas. I was shockingly surprised at the service we received even on Xmas day. We checked in very late as our flight was delayed and they still accommodated us, also for the ground floor rooms, they have a back door exit which is nice if you park right in front of your door,... More 

Helpful?
Thank sexy1979
Mont-Joli, Canada
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed November 30, 2015

I stayed at Holiday Inn Express four days for business this past September,this was the first Holiday Inn in Moncton and has been there for at least 35 years that I remember. It is not bad overall,though I only spent one week there and was in Moncton for three... It is due for an update,at least the section I was... More 

Helpful?
Thank Driver1200
IHGCare, Guest Relations Manager at Holiday Inn Express Moncton, responded to this review

Dear Driver1200, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry We fell below your expectation regarding the carpet condition and the heating system. We will address these concerns. We take all reviews positive and negative very seriously, and your feedback will help us improve for... More 

Groton, Connecticut
Level Contributor
140 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed October 24, 2015

Lovely suite. Efficient and friendly check-in. Usual breakfast offerings. Had a phone snag issue but was pleasantly remedied by Lynda, check-out counter in the morning. Hotel had technical issues and were awaiting repair. Did not venture outdoors so cannot comment on the area.

Helpful?
Thank carole c
Cambridge, Canada
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 22, 2015

I was first given a room where the thermostat was moody, one minute blowing warm air, the next i am freezing. The carpet was dirty and the room very dated. They gave me a different room, this one was on the liwer level and when i closed the curtains i noticed that the windows were open, i gelt very uneasy... More 

Helpful?
Thank Andree M
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 16, 2015

I was very happy with my stay, I did not try the breakfast. The area for breakfast was large though so that is nice! Wifi was fast, room was a bit dark but VERY CLEAN! AC heater unit worked great. Staff was nice and the location was great going to and from the airport

Helpful?
Thank Ryan D
A TripAdvisor Member
3 of 5 stars Reviewed October 14, 2015 via mobile

We stayed one night in October, in a bedroom suite. It was ok. The room was clean enough, but not large. I was surprised that the dishes provided were only paper plates. And some of them were dirty. It was kind of gross actually. Otherwise, the room was clean and the bed was comfortable. I would really recommend that they... More 

Helpful?
Thank A TripAdvisor Member
Omaha
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed October 13, 2015

We arrived late, and received an unexpected upgrade to a king suite. Everything was clean and nice including the morning breakfast. We were only there for one night, but did not hear any outside noise even though it is close to lots of traffic from the Interstate and other activities nearby.

Helpful?
Thank Mayflower60
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 28, 2015 via mobile

Motel is in need of a renovation, although, right on the hwy exit and close to Magnetic hill. My room smelled of Dog, I wouldn't stay here again. Casino is directly across the street, and there are many restaurants nearby as well as shopping and other amenities.

Helpful?
Thank chrisatctrl
Tosha C, General Manager at Holiday Inn Express Moncton, responded to this review

Good afternoon Tour Manager, Let me first apologize for the condition of your room. I will be sure to follow up with my team to ensure that a simliar issue does not happen again. We really appreciate feedback from our guests and I want to thank you personally for taking the time to share your experience with us. You will... More 

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