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Hotel Casino New Brunswick

21 Casino Drive, Moncton, New Brunswick E1G 0R7, Canada
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249 Reviews from our TripAdvisor Community

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Traveler rating
    120
    70
    32
    20
    7
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38
129
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (50)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (55)
All months
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed at the hotel on Sunday July 12th because we were going to a concert that was in the same facility that evening. We booked at least a month in advance. Issues: Item #1: We stayed on a SUNDAY Night for the concert. We arrived early (~3:00) to check-in and were informed that check-in did not start until until... More 

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Grafton, Massachusetts
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We had been driving for several hours, but arrived too early to check in. We had to wait until 4:00. While I understand that we were early, I felt put off by the abrupt way we were told to, "come back later". Not exactly hospitality. Once we were allowed to check in, the room was very spacious but stark. The... More 

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Fredericton, Canada
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel last night July 31, 2015. We stayed in room 116 and had booked MONTHS in advance. When we got there our first impression of the hotel was great - it was seconds for the casino, the lobby was beautiful and our check in went smooth and the lady was very friendly...however, we got to our... More 

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Fredericton, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My 92-year-old Mom, my sisters and friends just spent two days at the Casino New Brunswick Hotel and Spa. We had an amazing time. There were 9 of us and we spent Monday afternoon at the Spa getting Manicures, Pedicures, Message and Facial. What a wonderful and perfect time. Went back to our beautiful rooms in the hotel and had... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago

Rooms large, spacious...bathroom shower awesome! Casino buffet great......Hotel staff all wonderful and pleasant. room service really SLOW......and food with room service cold and not tasty at all. creamers in room not replaced second day. No stir stick to even stir the coffee. The coffee was not replaced second day. Concert venue was awesome. Concert was great. for the price of... More 

Was this review helpful? Yes 1
Moncton, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

I've stayed here a couple times and it is a nice hotel, however, I have since revived mail from them offering a promotion. Mine was $99 a night. I went online to look at the room and the promo was for Deluxe room with king bed. They had those type of rooms available for me if I wasn't using the... More 

Was this review helpful? Yes 1
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear The M, Thank you for taking the time to compose a review on your recent visit to our property. I’m sorry to hear that you were less then satisfied with your experience. The promotion that you receive in the mail is a special offer that the Casino sends out to some of their players. Special offers are all based... More 

Dartmouth, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Rooms are very large & clean.Stayed 3 nights an are returning again this wk.Casino is small however great staff.Meals are excellent good variety.Would recommend to anyone great place to stay.Wi fi & tv great reception

Was this review helpful? Yes 1
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Tourguidebob2015, Thank you for taking a moment and commenting on your most recent visit to our property. I’m extremely happy to hear that you enjoyed your visit and will be recommending our wonderful establishment. We take great pride in providing a great product and customer service to all of our guests. I have taken the liberty of forwarding your... More 

Halifax, Canada
Level Contributor
409 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are going to the casino for an event or to gamble, this is the only place to stay. You can walk indoors to the casino. But it is also close to the highway and an easy drive to most places in Moncton. The king bed room was very large. The bed was very comfortable, on the soft side.... More 

Was this review helpful? Yes
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Tshep42, Thank you for your kind words about our establishment. It’s our goal to have all of our guests enjoy a wonderful experience. I have taken the liberty of forwarding your comments to my fellow team members. We hope to have the opportunity of welcoming you back in the near future. Kindest regards Julien Robichaud Hotel Guest Service Manager More 

bathurst new brunswick
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Different categories of room! Well-maintained hotel, lots to do...rooms are not cheap but very comfortable!nfood is awesome at the buffet and bistro bar. Had my bachelorette/bachelor at this hotel and had a blast!

Was this review helpful? Yes
Julien R, Front Office Manager at Hotel Casino New Brunswick, responded to this review

Dear Wony21, Thank you for taking the time to write us about your thoughts on our property. We are happy that your bachelorette/bachelor event was a success. We look forward to seeing you in the near future, perhaps your honeymoon so you can try our lovely Marquis suite. Perfect for a romantic night Kindest regards Julien Robichaud Hotel Guest Service... More 

St. Stephen, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a gorgeous hotel! Hotel, rooms, food at the buffet at the Casino, all excellent. Need anything, call concierge and it was there in 5 minutes! Heated indoor pool and hot tub looked gorgeous, so take your swimsuits! Find a mall, drive down mountain road, turn left onto Main and on your left is Champlain Mall. Surf and Turf Saturday... More 

Was this review helpful? Yes
Julien R, General Manager at Hotel Casino New Brunswick, responded to this review

Dear Survivor1, Thank you so much for your kind words. We just love to hear back from our guest about their experience. We are happy to hear that you had a wonderful time. We have made sure to share your comments with the staff so they know how great of a job they are doing. We look forward to seeing... More 

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