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Hotel Casino New Brunswick

3.5 of 5 21 Casino Drive, Moncton, New Brunswick E1G 0R7, Canada
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211 reviews from our community

Traveler rating
    104
    61
    23
    16
    7
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33
113
10
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (38)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (49)
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PEI
Top Contributor
66 reviews 66 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First of all, let me say that I really like staying in good hotels. I'm a low-maintenance traveler who doesn't demand much. All I expected for $150 was a decent night's sleep, but instead, I got a sore back and a pounding headache. Beds - The beds are so soft that your body is contorted into a V shape with... More 

Was this review helpful? Yes
Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Dear FoodAddictPEI, Thank you for taking a moment and commenting on your most recent stay at Casino New/ Nouveau Brunswick. Our goal is to always provide a wonderful experience and good product. I’m sorry to hear that your last visit was less than satisfactory. In efforts to improve, I would like to have the opportunity to speak with directly in... More 

Quispamsis, Canada
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spontaneously booked a night as a get away at Hotel Casino to go and gamble a little and had a great time. The check in line up was a little long but it seemed we all arrived at the same time as every other time we went downstairs there was no line up. The front desk attendants were helpful... More 

Was this review helpful? Yes
Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Dear MarfromNewf, Thank you so much for taking the time to give us your feedback on your stay. Our number one goal is to make sure that your stay with us is nothing less than exceptional. We are happy to hear that you enjoyed your getaway and look forward to seeing you again in February. Kindest Regards Julien Robichaud Guest... More 

Campbellton, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

We have stayed at many hotels and rarely complain but this was the worst of them all. The check in was a mess, we had to argue to get the lady to understand that i did not have a drivers license and even if the room was reserved under my name which is what i always do, it was too... More 

Was this review helpful? Yes
Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Dear Snowbabe2015, Thank you for your comments regarding your recent stay at the Hotel at Casino New/Nouveau Brunswick. It is always our goal to provide friendly, efficient service and good product and to provide all our guests with an enjoyable experience. We regret that you were less than completely satisfied with your most recent visit to our property. I would... More 

Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We arrived the evening of November 24, 2014. After an evening of dining and gambling we headed for our lovely room. Afte showering my partner said he thought he'd lost part of his hearing aid in his ear canal. The front desk was called to find a after-hours clinic, of which there was none. So the desk clerk sent the... More 

Was this review helpful? Yes
Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Dear Squee1959, Thank you for taken the time write us your feedback. We love to hear back from our guest because this is how we are able to grow. We are happy to hear that after everything that happened our staff was able to help in any way they could and that everything worked out good at the end. We... More 

Summerside, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

Moncton Casino is great spot to stay. We were even given a complimentary upgrade. Beautiful room and comfy beds. Lots of pillows a bonus too! Stayed at end beside street this time so a bit noisy but not a big issue. Perks of reduced rates for rooms and meals from the casino always takes us back !

Was this review helpful? Yes
Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Dear BarryStrongman, Thank you for taken the time to let us know that you had a great stay with us. We just love to hear feedback from our guest rather it be good or bad. We are glad to hear that your stay with us was nothing less than fantastic. We hope to see you in the near future. Kindest... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 18, 2014

Absolutely best place to stay in Moncton. The price is just as good as anywhere in Moncton, but the quality blows the other hotels out of the water. We stayed for a show, which was amazing, and being able to stay right at the hotel was great. We just had to walk from our room to the theatre, not have... More 

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Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Dear Lissa16, Thank you so much for taking the time to give us your feedback on your stay. Our number one goal is to make sure that your stay with us is nothing less than exceptional. We are happy to hear that you enjoyed our Suite along with the Pool and Casino. We look forward to see you again in... More 

Summerside
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 13, 2014

We were offered a room at a wonderful promotional rate so we expected a low end type of room. We were very surprised to get a free upgrade to a one bedroom suite. We had experienced a very bad summer and fall due to health issues so this upgrade was a wonderful treat for us. The suite was large and... More 

Was this review helpful? Yes 1
Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Dear G D, Thank you for your comments regarding your recent stay at the Hotel at Casino New/Nouveau Brunswick. It is always our goal to provide friendly, efficient service and good product and to provide all our guests with an enjoyable experience. We are more then happy to hear that you enjoyed your stay and we hope to have the... More 

Fredericton, Canada
Top Contributor
60 reviews 60 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 11, 2014

Recently I stayed in a huge, two-room suite and it was excellent: quiet and very luxurious. The employees are very helpful here. Room service is fantastic. My objection is that the casino is a long walk down a seemingly unending hallway from the hotel rooms! I do not know who designed the casino so that the gigantic auditorium is located... More 

Was this review helpful? Yes
Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Dear EarthHeals, Thank you for your comments regarding your recent stay at the Hotel at Casino New/Nouveau Brunswick. It is always our goal to provide friendly, efficient service and good product and to provide all our guests with an enjoyable experience. We are happy to hear that you enjoyed our Suite, Room service and that the Staff made an impression.... More 

Truro
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 10, 2014

We stayed there twice at the end of November to catch a tour bus to Boston. This hotel is absolutely beautiful. The lobby was nicely decorated for Christmas. The room and the bathroom are very big, lots of room to move around and nicely decorated. The hotel is located just off the trans canada and is easy to find. Definitely... More 

Was this review helpful? Yes 1
Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Dear Carole L. Thank you so much for taking the time to give us your feedback on your stay. Our number one goal is to make sure that your stay with us is nothing less than exceptional. We look forward to see you again in the near future. Julien Robichaud Guest Service Manager More 

Montague, Prince Edward Island, Canada
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 7, 2014 via mobile

we stayed at the Casino New Brunswick for a weekend getaway and shopping. Love the hotel and the atmosphere. The staff are very helpful and pleasant. Room was spacious and well appointed. The bed was so comfortable, now if they could just transfer that feeling to their pillows!! We found the pillows and there were six of them on our... More 

Was this review helpful? Yes
Julien R, Manager at Hotel Casino New Brunswick, responded to this review

Myrna F, Thank you for taking a moment and writing a review on your most recent experience at Hotel Casino New/Nouveau Brunswick. We are happy to hear that you enjoyed your stay at our property. It is our goal to provide exceptional service and a good product to our guests. Your comment in regards to our pillows will be passed... More 

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Additional Information about Hotel Casino New Brunswick

Address: 21 Casino Drive, Moncton, New Brunswick E1G 0R7, Canada
Phone Number:
Location: Canada > New Brunswick > Moncton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Casino New Brunswick 3.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel Casino New Brunswick Moncton
Hotel Style:
#9 Romantic Hotel in Moncton
#10 Business Hotel in Moncton

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