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Holiday Inn Express & Suites

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665 Prospect Street, Fredericton, New Brunswick E3B 6B8, Canada (Formerly Lakeview Inns & Suites)
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Holiday Inn Express & Suites
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116 Reviews from our TripAdvisor Community

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Traveler rating
    79
    31
    5
    1
    0
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29
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30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (43)
  • Jun-Aug only
    (33)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (23)
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Ottawa, Canada
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed yesterday NEW

Before I retired I travelled a lot and usually stayed in mid price motels like this Holiday Inn. This is the absolutely the best one I ever stayed in of any brand. It is sparkling clean, fully equipped, quiet, good breakfast and the WiFi actually works as well. On top of that the staff were very pleasant and gave us... More 

Was this review helpful? Yes
Winnipeg, Canada
5 of 5 stars Reviewed 5 days ago NEW

We were on a road trip for 2 weeks and stayed a night at the Holiday Inn. It was outstanding. The renovations were a nice touch. Hard woods in our room and a large room. The hotel staff were amazing and gave us great advice on touring the city. A modern hotel.

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

How wonderful that you decided to spend part of your honeymoon with us! I am so glad we helped to make it a memorable occasion for you both. Congratulations on your newlywed status! We hope to see you back again soon! More 

Moncton, Canada
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Redecorated hotel, very well done. Lots of space but we had an end of hall room which is larger. Great breakfast with lots of selection. Staff very polite and attentive. Only issue was it appears the A/C unit predates the renovation and was noisy and was not controlled by a wall thermostat. Liked the hotel and will definitely stay again.

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

Thanks for letting us know you liked us, Joan! We are replacing our air conditioning units this year and have less than a quarter of the building left to go! Please let us know next time you're coming to town and we'll ensure you get a room with a brand new A/C! More 

Fredericton, Canada
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I live about 30 minutes from Fredericton, so I don't generally have the need to book a hotel in Fredericton. I happened to win a free night to the Holiday Inn Express Suites from a Facebook contest so my husband and I made a night out of it. First of all, working in Fredericton everyday, this is a hotel I... More 

Was this review helpful? Yes 1
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I'm so glad that we were just what you and your husband needed! I agree -- the suite is definitely a nice treat. We look forward to having you as our guest again! More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We appreciated the personal care and attention the staff gave us during our recent stay. Donna went out of her way to prepare an omelet and bacon when we arrived late for breakfast. She was gracious and accommodating. The front desk staff were also very considerate and friendly. Room was clean and fresh.

Was this review helpful? Yes 3
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I'm so glad Donna and our Front Desk Folks made your stay, and that the high standards of cleanliness of our hardworking hospitality professionals in the Housekeeping department made you feel comfortable. "Team Freddy" is our name, personalized service is our game! You're welcome back anytime! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We arrived late. The hotel had limited rooms and the front desk representative, Alan even offered to call other hotels to check availability. We decided to grab a suite given the late hour. Alan made sure we had the extra blankets and pillows that we needed. The room was well appointed and very clean. Given the comfortable bed, we slept... More 

Was this review helpful? Yes 1
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I am so glad you not only got a fantastic sleep to get you energized for the next day, but that our hospitality professionals made a memorable experience for you! I can't wait to share your comments with Alan and Donna. Feedback is such a powerful thing, and we appreciate you taking the time to let us know we got... More 

Cologne, Germany
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

we had a french double room with our children. the beds are comfortable, the clima work fine and is not too loud. best is the location-park, shopping and downtown are nearby. the gym is clean and well equipped

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I'm so glad you enjoyed yourselves during your stay! Come back anytime! More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago

At first there was a bit of a mixup with our online reservation (the room we got could accommodate only 4 adults and not 5 as we requested ) but the staff was quick to move us to a suitable room. Breakfast was better than expected. All in all a lovely stay.

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I'm so glad that our team of hospitality professionals was able to turn a potentially negative situation into such a great experience! We'd love to have you back -- anytime! More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Just spent one night in Fredericton. The Manager on duty Brenda went beyond to be sure we had everything we needed. We were even offered an upgrade. Room was beautiful and clean. But it was the customer service we will never forget. We were given the names of restaurants likely to be open at the hour we arrived.

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

Aww! How sweet! I'm so glad that I was able to provide you with an extra-special stay. Aren't surprise upgrades wonderful? We hope to have you back soon! More 

Toronto, Ontario
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a reservation but upon arrival we were switched to the Comfort Inn up the street and Holiday Inn paid for the night. This would have been Ok if we had not arrived so late and if the Comfort Inn was an upgrade, but it wasn't. I was not happy and let it be known that this was not... More 

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

We felt *terrible* sending away a guest who's never stayed with us before. It's rare that it happens, but I am so glad that Daren's actions were able to save the day on your return through! We can't wait to have you back again! More 

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