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Holiday Inn Express & Suites

Certificate of Excellence
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665 Prospect Street, Fredericton, New Brunswick E3B 6B8, Canada (Formerly Lakeview Inns & Suites)
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Holiday Inn Express & Suites
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105 Reviews from our TripAdvisor Community

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Traveler rating
    70
    29
    5
    1
    0
See reviews for
27
26
2
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (105)
  • Mar-May only
    (43)
  • Jun-Aug only
    (22)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (23)
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Just spent one night in Fredericton. The Manager on duty Brenda went beyond to be sure we had everything we needed. We were even offered an upgrade. Room was beautiful and clean. But it was the customer service we will never forget. We were given the names of restaurants likely to be open at the hour we arrived.

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Toronto, Ontario
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a reservation but upon arrival we were switched to the Comfort Inn up the street and Holiday Inn paid for the night. This would have been Ok if we had not arrived so late and if the Comfort Inn was an upgrade, but it wasn't. I was not happy and let it be known that this was not... More 

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Tucson, Az
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were in town for a family reunion and the hotel was just great. They had a bus tour...and managed the tour breakfasts at 5:30 at 6:00 AM Saturday so as not to interfere with regular guests at 6:30. In fact they had most items out at 5:00 when I went for a run. It's just above a beautiful park...great... More 

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Vancouver, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Had my reservations about this property without doing much research. Was very pleasantly surprised when we checked in. Seems like a very new property. Rooms are amazing as is the staff. Nice and quiet area in Fredericton. Breakfast was a plus and it was fully stocked! I would recommend it for anyone passing through

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Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

SURPRISE! I'm so glad our team and our beautiful new hotel has wowed and amazed you! We can't wait to have you back again! More 

Charlottetown, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Excellent service and great room. Breakfast included in a very reasonable rate. Definitely would stay at this property again. Everything appeared to be new from the floors up! workout room was fine too!

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Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I'm so excited that your stay was an excellent one! We appreciate the rating -- I'd love to find out how we could have moved that from a 4 star to a 5 star stay. We're always looking for ways we can improve and "wow" our guests! More 

innerkip, on
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We were staying with two rooms at this hotel for one night. We were given rooms on the 2nd floor. On entering this hotel, as others have mentioned, it is beautiful, clean and modern. We were given two rooms, both with 2 queen beds, as their kings were all sold out. The rooms were lovely and clean. The staff were... More 

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Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I'm so glad so much of your stay was so lovely, but so sad that you were disturbed by noise from your neighbours. We are looking into what solutions for reducing noise between floors. I'd love for you to reach out to me at bperrin@hiefredericton.com so I can note your preference for a top floor room on your profile. We'd... More 

Bathurst, Canada
Level Contributor
62 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at this hotel during a two-night get away shop and dine. The hotel is very modern and the staff are quite friendly and helpful. It is conveniently located near a main shopping area, close to the highway exits and only minutes from downtown. The facility is very clean and modern. Overall our stay was a pleasant one... More 

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Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I'm so glad you enjoyed your stay! We considered moving the closets into the bedrooms of the suites during the renovation, but the budget simply wouldn't support it in addition to the enlarged lobby and breakfast rooms, specialty furniture, granite countertops, and other beautiful finishes done to make our new Holiday Inn Express & Suites shine. Come back again soon! More 

Halifax, Canada
Level Contributor
73 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

On entering this this ultra modern hotel you are transported to Europe with its sleek , modern decor . Beautiful. And a pleasant and professional staff who make you feel welcome . Really need a car for here .. Somewhat outside of activity . Breakfast superb and included ...no pool.beds super comfortable ..

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Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

East Coast "joie de vivre" meets European sleek chic? We love the comparison! Can we use that in our advertising? Come back anytime! More 

Stratford, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We ended up at this hotel after a mix up with a reservation at another local hotel. We were pleased with the decor of this hotel but what impressed us more was the excellent customer service from the staff. They could not have been nicer.

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Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for your comments! I'm so glad for this happy accident, and hope you'll keep returning now that you know we're here, and that you enjoyed your time with us! More 

Brattleboro, Vermont
Level Contributor
174 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property boasts the newest in HIE design. It has a wonderful, sleek look throughout the hotel. Everything is brand new. We stayed in a King Suite room which has a living room area (complete with a sofa, easy chair, desk, TV, frig, microwave, and sink), a bath with a tub, and a separate bedroom. Our only complaint was that... More 

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Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I am so glad I met you, and was able to discuss the issues you experienced! Because of your feedback we were able to slate the offending HVAC for replacement right away, and the WiFi issues that have plagued us over the last month have been addressed by our ISP and our IT department. We can`t wait to have you... More 

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