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Holiday Inn Express & Suites

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665 Prospect Street, Fredericton, New Brunswick E3B 6B8, Canada (Formerly Lakeview Inns & Suites)
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Holiday Inn Express & Suites
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93 Reviews from our TripAdvisor Community

Traveler rating
    66
    21
    5
    1
    0
See reviews for
23
20
2
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • All months
    (93)
  • Mar-May only
    (43)
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    (10)
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    (23)
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Kingston, Canada
1 review
5 of 5 stars Reviewed 1 week ago

While traveling from Kingston with family to a funeral in Halifax we stopped in Fredericton after a long day on the road. Our navigation system was supposedly taking us to another hotel but we thought "oh well...this one looks fine". We were greeted by a very friendly hostess...think her name was Lisa....who did her best to get us the best... More 

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I am so glad that the level of care our staff (Lisa in particular) exhibited made such a difference to you and your family during such a difficult time. I hope that the rest of the time on the road was uneventful, and that being near your family and loved ones in Halifax helped to ease your grieving. More 

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is another great hotel from DP Murphy and pay particular attention to comfort and cleanliness...The hotel has a fresh and sharp look and feel to it and the hot and cold buffet is excellent. The front desk staff of Lois, Lisa and Stacy are truly professional in the customer service and attention to clients' needs...The overall stay was beyond... More 

Was this review helpful? Yes 1
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

We love it when our guests are "wowed" by our attention to the little things. It's what makes people seek out a DP Murphy-owned hotel, and what makes Holiday Inn Express & Suites a brand guests love! We can't wait to have you back, or to share your awesome comments with Lois, Lisa and Stacey! More 

Woodstock, Vermont
2 reviews
5 of 5 stars Reviewed 1 week ago

Really enjoyed the fresh retro décor. The rooms are comfortable clean and well decorated. The variety offered at breakfast was good, Very friendly and helpful staff. Overall a very enjoyable stay and would highly redommend.

Was this review helpful? Yes 1
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I'm so glad you liked our decor, and that our high standards of cleanliness and service made your stay a top-notch experience! We hope to have you back again! More 

Devon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has recently been refurbished. The room was very clean and the very high beds and pillows were really very comfortable. A free breakfast included eggs and sausages muffins fruits etc. Reception staff were very helpful and efficient. Plenty of parking. Just a short drive from motorway and a short drive from town centre. Fast food outlets just a... More 

Was this review helpful? Yes 1
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

Coming all the way from the UK, I'm sure an efficient check in and a good night's rest would be especially crucial for you! Everyone has different needs for a comfortable sleep, and we aim to please with our 15" thick mattresses, cozy duvet, and "pillow menu" to give you choices between firm and soft pillows. I'm delighted that our... More 

Les Coteaux, Quebec
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for three nights, enjoyed every minute of it, the rooms were clean and the customer service was excellent. I especially have to thank Donna in the kitchen. She bent over backwards to help me with my needs. Everyone was friendly and wonderful but Donna really stood out

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

"Best service ever" is exactly what we strive for! I agree -- we have an exceptional team of friendly hospitality professionals, and hearing that Donna in particular made such a great positive impact on your stay makes me very proud. I can't wait to share your comments with "Team Freddy"! We hope to have you back again soon! More 

Moncton, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

My friends and I stayed here for the Fredericton Marathon. Hotel and rooms were very clean. Only complaint were some noisy travelers at about 12pm but otherwise all was great. The best part of staying here: We came back after our event around 9:55am hoping that we could get some breakfast before it was all gone (breakfast is done at... More 

Was this review helpful? Yes 1
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I hope you accomplished what you aimed for by participating in the Fredericton Marathon. What a great achievement! Thanks also for the wonderful comments about the service Donna provided to you. After a run nothing beats a great, fresh meal. Congratulations, and we hope to have you back again for the Beer Run. If not, we will keep our eyes... More 

Tampa, Florida
Top Contributor
80 reviews 80 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The staff was wonderful upon check-in and throughout my week long stay.The hotel was remodeled and it would appear to be a brand new hotel. The furnishings and color pallet are fabulous. The beds were very comfortable and heat-a/c worked very well, The breakfast was a knockout and augmented by 24/7 coffee that is better than Tim Horton's. The owners... More 

Was this review helpful? Yes 3
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I'm so glad you were able to join our owners for the get-together! I wish I'd been there to meet you myself, but hope to have the opportunity upon your next visit to our city. Thank you for the wonderful feedback -- we truly appreciate it, and listen to it! Best regards, Brenda Perrin General Manager More 

Dollard-des-Ormeaux, Quebec, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I just came back and thought it important to provide some insight should anyone want to book at this hotel. First, I will only return if I can be guaranteed a room on the fourth floor which is the top. I stayed on the third floor for three nights and was woken up at many hours with the sound of... More 

Was this review helpful? Yes 2
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

I sincerely apologize for the way in which your questions about the cost of laundry service were handled. This is certainly not the experience we want our guests to have. The price of the laundry service is dependent on what our supplier charges. Though the prices may be subject to change, I will ensure that our staff have access to... More 

Georges River
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This property has many, many excellent features. The lobby is huge with plenty of relaxation space and different types of furniture to suit your comfort. I've stayed at many hotels considered to be more upscale that can't match this first impression. Lori at the front desk is a real pro. Friendly and helpful, she immediately adjusted my rate when she... More 

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

Wow! Thanks for the great compliments, Thomas V! I can't wait to let Lisa and Donna know about the great comments you had to share with your fellow travellers -- I know they'll be excited to hear that their efforts positively impacted your stay! It sounds like you may have been in a guestroom. If more space is what you... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 27, 2015 via mobile

Our family stayed at the holiday inn while driving across Canada. We rented a king suite that was beautiful, modern, and clean. The front staff were so friendly and helpful. The hotel is gorgeous and well maintained. The breakfast staff and even security were so nice! We would definitely stay again.

Was this review helpful? Yes
Brenda_Perrin, General Manager at Holiday Inn Express & Suites, responded to this review

Driving across Canada is no small feat! I am so glad you were able to enjoy some peace and comfort while you took a break from the road, and hope that your experience led you to want to try other Holiday Inn Express locations along the way! Best of luck in your new location! More 

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