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All 19 Fredericton hotels

Riverside Resort & Conference Center

3.0 of 5 Hotel   |   35 Mactaquac Road, French Village, Fredericton, New Brunswick E3E 1L2, Canada
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Riverside Resort & Conference Center
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63%
Ranked #10 of 19 Hotels in Fredericton
A recent review
3 of 5 stars reviewed 3 weeks ago
kjfigtree Toronto, Canada
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112 reviews from our community

Traveler rating
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    15
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31
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4
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Our stay here was at the end of our vacation in which everything was going wrong. Unfortunately, this stay made it onto that list. But first let me say that the employees are very friendly, and based on that alone I would consider staying here again. I booked this hotel based on the pool since I knew we were in... More

Was this review helpful? Yes 1
Montreal, Canada
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

After reading through several of the recent reviews, I almost didn't write this because I didn't want to pile on and am generally a very understanding and positive reviewer. We stayed at the hotel in mid-August and were honestly quite excited to get there given how nice the place looked on their website and their ranking by the hotel association.... More

Was this review helpful? Yes 2
Waterville, Maine
1 review
1 of 5 stars Reviewed 4 weeks ago

We rented a room here on August 9,2014 to celebrate our 29 th Anniversary. It " looked " liked a very nice place...until we arrived. The room appeared comfortable...sat on the bed...Hard. Bathroom- one light over the sink and no fan...everything steamed up. Went to the pool and hot tub. Fairly good sized hotub...waiting for that enjoyable moment to relax... More

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1 review
5 of 5 stars Reviewed August 10, 2014

I recently just had the pleasure of spending about 25 days at the Riverside resort and conference centre. I went to New brunswick to help restore power to its residents after the recent hurricane (arthur). The staff at Riverside were incredible. We were away from home for a long time but we were definately made to feel at home. We... More

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Tracee Y, Director of Sales at Riverside Resort & Conference Center, responded to this review

Thank you Bryn for taking the time to write us a review.. We appreciate your business, and we are pleased that you enjoyed your stay with us.. We strive very hard to make our guests feel welcome.. I will be sure to let the staff know of your pleasant comments and we look forward to serving you in the future. More

1 review
5 of 5 stars Reviewed August 1, 2014 via mobile

Myself and several coworkers from Maine had a several week stay when we came up to help restore power after Hurricane Arthur. The entire staff went out of their way to make our stay as comfortable as possible. They open and closed the restaurant early and late to accommodate our odd hours. The rooms were great and everyone was more... More

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Tracee Y, Director of Sales at Riverside Resort & Conference Center, responded to this review

Thank you so much for taking time to write us a review . We certainly enjoyed having your crew stay with us as well. I will pass along all of the comments to all involved and we look forward to serving you again in the future. More

Saint John, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 28, 2014

Mr. Shane [---], the General Manager, seems to be more concerned about taking your money than in customer satisfaction. The front gardens are overgrown, the exterior needs paint, there is no curb appeal We arrived to defective air conditioning (repaired quickly), followed by a 45 minute wait for breakfast the next morning. Returning in the evening, the room was not... More

Was this review helpful? Yes 1
Tracee Y, General Manager at Riverside Resort & Conference Center, responded to this review

Sir, you and I had a lengthy conversation on the phone regarding your dissatisfaction at our hotel. I am the resident manager at our resort and as soon as I was informed every effort was made to resolve your concerns and come up with a reasonable and fair compensation. If the appearance and curb appeal at our hotel did not... More

SUSSEX
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 6, 2014

Was there during a hurricane for a family reunion last night. Paid an outrageous amount for the quality we received. Trees fell all around us and on my uncles car. No one came to see if we needed water, candles, flashlights, or just to see if we were ok. The conference lodge was not clean, spider webs everywhere, no phone,... More

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Marc J, Director of Sales at Riverside Resort & Conference Center, responded to this review

I would like to start this response with your own words "was there during a hurricane", might be understandable that it took a little time to get around to everyone to make sure they were OK on that night as you mentioned we also had a wedding and a full house. You said now one came to see you and... More

Moncton, Canada
1 review
4 of 5 stars Reviewed June 26, 2014

We held our annual Team Building Conference at the Riverside Resort and Conference Center recently. It was a very pleasant experience. The staff was by far one of the best we have experiences. Our needs were met and we did not have to worry about a thing. We enjoyed preselected lunch menus making it easier to have our meals ready... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Marc J, Director of Sales at Riverside Resort & Conference Center, responded to this review

Thank you for taking the time to write us a review, It allows us to get feedback and improve the guest experience for everyone. We certainly enjoyed serving your group as well, I will pass along your comments to the maintenance department regarding the air conditioners. We look forward to serving you again in the future. More

Fredericton, Canada
1 review
5 of 5 stars Reviewed June 21, 2014

The staff at Riverside were wonderful in every way - they treated us like family and made us feel perfectly at home. Marc Jesmer went above and beyond to answer all of our questions and to turn the weekend into a time we will hold onto always. They made the wedding of our dreams come to life. Their service was... More

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Marc J, Director of Sales at Riverside Resort & Conference Center, responded to this review

Thank you for your kind words. It certainly was a great weekend for a wedding and we enjoyed doing it for you as well. I shall certainly pass along your comments to all involved and wish you and Darren all the best. Hope to see you again soon for dinner out on the patio. More

Saint John, Canada
1 review
5 of 5 stars Reviewed June 19, 2014

I have planned and held a few events at this hotel and all have been fantastic. The staff go above and beyond and the food is hot and tasty. I also have stayed many times and both the hotel rooms and the cottages are a great home away from home. Thanks to the team from Sales to serving and all... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Marc J, Director of Sales at Riverside Resort & Conference Center, responded to this review

Thank you so much for taking the time to write us a review. We certainly enjoyed having your group with us as well. I will pass along your comments to all involved and look forward to serving you again when you are back in the area. More

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Additional Information about Riverside Resort & Conference Center

Address: 35 Mactaquac Road, French Village, Fredericton, New Brunswick E3E 1L2, Canada
Phone Number:
Location: Canada > New Brunswick > Fredericton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Riverside Resort & Conference Center 3*
Reservation Options:
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Also Known As:
Riverside Resort And Conference Center
Riverside Hotel Fredericton
Holiday Inn Fredericton
Riverside Resort & Conference Center Fredericton, New Brunswick

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