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Holiday Inn Winnipeg Airport - Polo Park

#22 of 66 Hotels in Winnipeg
Certificate of Excellence
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1740 Ellice Avenue, Winnipeg, Manitoba R3H 0B3, Canada
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Holiday Inn Winnipeg Airport - Polo Park
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150 Reviews from our TripAdvisor Community

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North Vancouver, Canada
Level Contributor
83 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We selected this hotel because of my status with Intercon. On arrival at Winnipeg airport, we called for the van, and got a voice message: "sorry, all agents are busy, please leave a number and we'll call you back within two hours". I tried a second time and got the same recording; the third time the call was answered and... More 

Helpful?
Thank djsmapping
Ron P, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Hello, Thank you so much for taking the time to review us on your most recent visit. We're glad you enjoyed your time with us for the most part, and that you'd consider staying with us again. We apologize for the inconveniences you experienced with regard to your wake up calls, and will definitely be looking into this for you... More 

Level Contributor
136 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed December 4, 2015

Rooms are well appointed, beds comfortable and the bar/ resto is convenient. The good here is the staff in the resto, particularly those who work the nights. They cared for our group and were a complete pleasure to deal with.

Helpful?
1 Thank Doc D
Ron P, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Hello, Thanks very much for taking the time to let us know how we did on your most recent stay. You feedback is extremely valuable to us and always welcome it. We're glad you enjoyed your stay with us overall and are happy that our staff treated you well. We take great pride in our customer service and feedback like... More 

stigs17
Level Contributor
116 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
3 of 5 stars Reviewed December 3, 2015

Stay over 60 nights a year, predominantly at IHG properties. This HI has promise but many key areas for improvement. The lowdown: Pros: + Chic lobby + Nice staff at reception, if anything a bit on the formal robotic side + Modern, fresh rooms, very clean, loved the Aboriginal-inspired lamps, artwork and overall soothing ambiance with dark wood tones (very... More 

Helpful?
Thank stigs17
Ron P, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Hello, Thank you so much for taking the time to write such a detailed account of your experience with us. As a Platinum IHG® Rewards Club member, we truly value your feedback. We're glad you were able to enjoy the majority of our amenities during your stay with us. I do however sincerely apologize for the inconveniences you encountered while... More 

Columbus, Ohio
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 25, 2015

The Holiday Inn on Ellice Avenue is close to the airport, has comfortable rooms and beds, an excellent restaurant with fast service and a varied menu that includes hot options for breakfast buffet even during weekdays. The room included a fridge and microwave and nite lites (see photo) on each bed. The fitness center has a couple treadmills, nautilus, weight... More 

Helpful?
Thank Ecogoat
Ron P, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Hello, Hello, Thanks so much for taking the time to review our hotel on your most recent stay. You feedback is very valuable to us and we appreciate all comments. We're happy you enjoyed your stay with us overall, and that you were able to take advantage of our many amenities.We're very proud of our hotel staff here and are... More 

Melbourne, Australia
Level Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 1, 2015 via mobile

The hotel was perfect for what I needed. Close to airport, good food, good service and friendly Staff. I had an issue in downtown, not talking place down but was concerned with a guy following and harrasing me. The staff listened and were great when I got back to the hotel. Most likely not going to Winnipeg again, but if... More 

Helpful?
Thank Brad B
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Thank you very much for taking the time to write such a nice review of the Holiday Inn Winnipeg Airport Polo Park. The best compliment that we can possibly receive is that our guests can say that they would recommend us to other travelers. Thank you again for this. I look forward to welcoming you back to our hotel for... More 

Whitby, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 1, 2015

I arrived at the hotel on a Saturday night at 11:30 pm, hoping to catch a snack and maybe a glass of wine in the lounge. There were 3 security guards in the foyer to "keep the guests safe". The lounge had some unsavory characters, so I gave the wine a pass. There was a dirty sock in the hall... More 

Helpful?
Thank Eleanor G
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Thank you for taking the time to provide us with your feedback, we do apologize for the less-than-satisfactory experiences you had in our restaurant, I can assure you that this is not the norm of the service we provide. I have shared your comments with our General Manager and Restaurant Manager they have both assured me they have taken step... More 

Toronto, Canada
Level Contributor
175 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
3 of 5 stars Reviewed September 19, 2015

I arrived early and they were able to accommodate me into a room. That was greatly appreciated. The front desk was very friendly. I had a room that was at the end of the hallway. The lighting in the hallway is a bit dim for me. The room lighting was even more dim, even with all of the lights on,... More 

Helpful?
1 Thank savvy_traveller175
IHGCare, Guest Relations Manager at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Dear savvy_traveller175, Thank you for submitting your review of our hotel. I am delighted to note that you liked the friendly service at the front desk, spacious rooms and bathroom amenities. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It... More 

Vancouver, Canada
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed September 15, 2015

I had an awesome experience at this pet friendly hotel! The entire staff was very professional and courteous, and made my stay very pleasant. The main lobby is very modern and has a restaurant/bar for quick and easy meals. There were also a few TV's for watching the latest sports game. Upon check-in, the staff made sure I was well... More 

Helpful?
Thank Julie A
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

We are thrilled to hear that you enjoyed your stay with us at Holiday Inn Winnipeg Airport Polo Park and thank you for leaving a wonderful review. We are glad to hear that you enjoyed the Hub meals and our comfortable guestroom and décor. Everyone here at the hotel continually work hard to provide the very best in hotel comfort... More 

Simcoe
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 14, 2015

The Holiday inn Airport - Polo Park in Winnipeg is one of the best in its class. The bed,pillows were the most comfortable. I had a very long day and an early morning flight so sleep was very important on the list.Front desk staff were most pleasant and accommodating. A shuttle picked me up and dropped me back with the... More 

Helpful?
Thank Rebecca K
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Thank you for choosing to stay with us and thank you very much for your kind words, everyone here at the hotel appreciates knowing that they have done their job in providing a memorable stay for each and every guest, and it is especially gratify to have our guest take time out their busy day to let us know we... More 

Sarnia, Ontario
Level Contributor
120 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed September 7, 2015

Stayed at this hotel recently for 10 days on business. Overall, found the hotel clean and well maintained. My room was perhaps a little dated and dark, but certainly clean enough. I regularly saw staff around the hotel doing their best to keep the hotel in good condition. This hotel has plenty of free parking, and a gym that is... More 

Helpful?
Thank SunSeekerRon
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Thank you. It was a great pleasure to read your kind review which you have posted on Trip Advisor following your stay with us. It is great to hear that you enjoyed your stay with us, that our location was well suited to your needs and that you were able to enjoy what our hotel has to offer. We look... More 

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