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Holiday Inn Winnipeg Airport - Polo Park

#16 of 66 Hotels in Winnipeg
Certificate of Excellence
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1740 Ellice Avenue, Winnipeg, Manitoba R3H 0B3, Canada
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Holiday Inn Winnipeg Airport - Polo Park
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Holiday Inn Winnipeg Airport - Polo Park
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137 Reviews from our TripAdvisor Community

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Traveler rating
    64
    46
    14
    8
    5
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38
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7
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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    (137)
  • Mar-May only
    (35)
  • Jun-Aug only
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    (36)
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Toronto, Canada
Level Contributor
91 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We arrived here late on a cross Canada road trip. I am a gold member and I booked the hotel on points. The staff member would not accept the confirmation code from my mother while I was parking the car. I didn't receive the water members receive. And the staff member insisted that we had booked a king room which... More 

Was this review helpful? Yes
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

I would like to thank you for taking the time to tell us about your stay, it does sadden us to hear that we did not delivery on our promise to make all guest feel comfortable and welcome. I can assure you that this is not the norm of the service we provide. I have shared your comments with our... More 

Beaverton, Oregon
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Landed at 1130pm. Called for hotel shuttle. Shuttle service ended at 11pm. Told to take taxi and they would pay for Taxi---wow. Was hungry at 12am--they had fresh sandwiches available for purchase--another Wow. Room had plenty of plugs for my technology and was exceptionally clean. I would definitely stay here again when in Winnipeg for business!

Was this review helpful? Yes
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Thank you for choosing to stay with us and thank you very much for your kind words, everyone here at the hotel appreciates knowing that they have done their job in providing a memorable stay for each and every guest, and it is especially gratify to have our guest take time out their busy day to let us know we... More 

Vancouver
Level Contributor
84 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 24, 2015

The location is not for one seeking night life, the hotel is close to the airport with a shuttle that seemed to be quite active. The staff were very friendly, the rooms were comfortable, clean and updated and the breakfast buffet was great. My colleagues all ate at the buffet, I had an egg, cheese and bacon sandwich, excellent $2.75,... More 

Was this review helpful? Yes 1
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

We were pleased to read that you enjoyed the cleanliness and convenience of our hotel! It is our goal to meet our guests’ expectations and we are so glad that you enjoyed the amenities of our Fitness room and The Hub Restaurant. We look forward to welcoming back soon. More 

Cold Lake, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2015

We stayed for aSpring hockey tournament and recieved great service the entire stay. They had free buffett breakfast in the morning for all the players and families, had a social room in the evening again for all teams and families. Staff were very friendly and professional, hotel is modern and very clean. Best hotel we've stayed in yet for any... More 

Was this review helpful? Yes 1
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

We are pleased that you enjoyed your recent stay with us. Our team strives to create lasting memorable moments for our guests’ and we are glad that we were able to do this for you. I can tell you that our staff look forward to having the hockey teams and families staying with us each June. Have a great summer... More 

Level Contributor
51 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 16, 2015

We had a great stay at this property! We were back in town for the Women's World Cup so the property was at capacity. Despite this, the service was great from everyone at the hotel. We had a quiet room on the back of the hotel, away from the road. After the game, we had dinner at the hotel restaurant,... More 

Was this review helpful? Yes 1
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Thank you very much for taking the time to write such a great review of the Holiday Inn Winnipeg Airport Polo Park. The best compliment that we can possibly receive is that our guests can say that they would recommend us to other travelers. Thank you again for this. I look forward to welcoming you back to our hotel for... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed June 14, 2015

We had an excellent stay at this hotel! We were there for the World Cup and it was very full during our stay. Despite the aunt of people at the hotel, the noise level was never too much. The Front desk and restaurant staff were great and went over an above to make sure all was perfect for our stay.... More 

Was this review helpful? Yes
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Thank you. It was a great pleasure to read your kind review which you have posted on Trip Advisor following your stay with us in June. It is great to hear that you enjoyed your stay with us, that our location was well suited to your needs and that you were able to enjoy our Hub Restaurant. We all look... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed June 9, 2015

I have nothing bad to say! We came for the world cup and booked a very bad hotel but were able to find a room here the next day! We were so desperate for a new room we took the first one we could get here, which was a room with only a king bed. When we came to check... More 

Was this review helpful? Yes
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Thank you. It was a great pleasure to read your kind review about our hotel and staff . It is very gratifying to ha\ear that we were able in some small way make your experience here in Winnipeg during FIFA World Cup a great one. It is great to hear that you enjoyed your stay with us, that our location... More 

Sioux Lookout MB
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 27, 2015

management ignorant and no respect. Food in restaurant; waste of money. customer service is as good as management. it is not a safe place. water in elevator no caution sign; management took no responsibility. Will never go back .

Was this review helpful? Yes 3
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

I would like to thank you for taking the time to tell us about your stay, it does sadden us to hear that we did not delivery on our promise to make all guest feel comfortable and welcome. I would be happy to speak with you directly to hear from you exactly what happened during your stay. You can a... More 

Toronto, Canada
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 20, 2015

Leave the airport by car or by shuttle bus and you'll only need about five minutes to get to the Holiday Inn Polo Park. The last bit - Polo Park - is the name of a sprawling shopping mall, and the hotel is located literally only another two minutes by car from the place. More important, the hotel is located... More 

Was this review helpful? Yes 2
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

WOW ! thank you very much for your detailed review of our Holiday Inn at 1740 Ellice Avenue. It is comments such as yours that gets us motivated, we sincerely thank you for applauding our service, our staff and our product. Your promise to return is what we strive for and we look forward to your future visits. Thank you... More 

2 reviews
2 of 5 stars Reviewed May 17, 2015

Was overpriced, was nice but atmosphere was cold and indifferent and definitely did not have friendly staff , stayed there for five day and not once some came into clean room but exchange towels and garbage, that's it!! I suggest the Marriott down the street, their shuttle will take you whereever ... The holiday has a set places they will... More 

Was this review helpful? Yes
DMBruzell, Director of Sales at Holiday Inn Winnipeg Airport - Polo Park, responded to this review

Thank you for your review. We are very concerned by your feedback as your experience was in no way reflective of the exemplary standards of service, cleanliness and overall quality that guests should expect from our hotel. Our General Manager and Executive Committee are aware of your feedback and we are in the process of addressing each issue that you... More 

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