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All 63 Winnipeg hotels

Canad Inns Destination Centre Club Regent Casino Hotel

3.0 of 5 Hotel   |   1415 Regent Avenue West, Winnipeg, Manitoba R2C 3B2, Canada (Regent)
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46%
Ranked #49 of 63 hotels in Winnipeg
A recent review
5 of 5 stars reviewed 1 week ago
Teresa S Brandon
  • Reviews (57)
  • Photos (21)
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57 people have reviewed this hotel

Traveler rating
    9
    14
    19
    10
    5
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9
19
4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Brandon
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent hotel to stay at - very clean, friendly staff and location is great to shopping mall, etc. I was met by the front staff and offered cookies as well, very nice touch to add to people staying at the hotel. Casino attached to the hotel provided night entertainment.

Was this review helpful? Yes 1
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

On behalf of our staff here at Canad Inns Club Regent Casino Hotel, thank you for taking the time to comment on our hotel, staff and facilities. We use all feedback as learning opportunities for our staff to continuously improve on our service delivery and appreciate the positive ones equally! Thank you once again! Sincerely, Andrew More

Portage, Michigan
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

I was pretty disappointed by the quality of the room and it's amenities. I can say I slept pretty good, there were plenty of pillows and the covers were decent. The bathroom on the other hand was kind of scummy. The shower curtain rod was all rusty, the bathroom fan didn't work, even though there was a sign on the... More

Was this review helpful? Yes
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. We use all feedback as learning tools for our staff to continuously improve on our service delivery. We have shared your feedback with our Housekeeping Team concerning the bathrooms as an opportunity for improvement. One note though on the bathroom fans - they are... More

Eriksdale, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for three days for our daughters wedding. Staff was very friendly and helpful. Rooms were very clean and beds comfortable. Breakfast buffet was great with a wide variety to choose from. We would definitely stay here again.

Was this review helpful? Yes 2
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. We use all feedback as learning tools for our staff to continuously improve on our service delivery. On behalf of our entire staff here at the Canad Inns Club Regent Casino Hotel, we would like to thank you for your business and we hope... More

Red Deer, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

My boss recommended I stay at the Club Regent Canad Inns hotel while in Winnipeg on business but I wish I didn’t. Upon checking into the smoke free hotel they put me in a room that was clearly smoked in. I asked for a new room and the friendly guy at the front desk found me a new room within... More

Was this review helpful? Yes
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Canad Inns Club Regent Casino Hotel, we apologize for the concerns you have about your experience here. We appreciate the feedback and use all feedback as learning tools with which to improve our service delivery.... More

Yellowknife, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I just stayed here for three weeks and the rooms and room staff including front desk staff are pretty good. The pool and hot tub are sitting there broken and unused but every tv in the place advertises having the services for guests. The front desk staff mention frequently that the owner hasn't decided if he will fix them. Don't... More

Was this review helpful? Yes
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Canad Inns Club Regent Casino Hotel we apologize for the concerns you have about your experience here. We appreciate the feedback and use all feedback as learning tools with which to improve our service delivery.... More

Fort Frances, Ontario, Canada
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed June 22, 2014

I reviewed the Regent casino hotel a year ago, I gave a poor review because of the condition of the room and service. We returned this year with a reduced rate and some perks due to my Trip Advisor review. The rooms this time were immaculate and the service at the front desk improved. The beds still not the best... More

Was this review helpful? Yes 3
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

We appreciate you taking the time to review the hotel and share your comments. We use all feedback as learning tools for our staff to continuously improve on our service delivery. We have shared your feedback with our team as an opportunity for improvement. We are looking forward to having the direct access back into the casino as this phase... More

Winnipeg, Canada
Top Contributor
61 reviews 61 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 1, 2014

My husband and I stayed one night at this location as we were attending a concert next door. We had a room with 2 queen beds. Our room nbr. was 403, which was close to the elevator. The beds were very comfortable, there was a coffee pot, microwave and fridge but no freezer in our room. Our room was very... More

Was this review helpful? Yes 1
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

It's nice to hear that you enjoyed your stay and had an opportunity to see a concert at the new Club Regent Entertainment Facility. We look forward to this fall when the Centre will be 100%. I have shared your comment with our Housekeeping Department and the odor had already been addressed. Thank you again for taking the time to... More

Winnipeg, Canada
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed May 28, 2014

The rooms look tired--need to be refreshed. Beds and pillows were uncomfortable. It was clean. Unfortunately this chain is not pet friendly. The pool was mediocre. The Altos restaurant was ok. It was dark and the buffet was mediocre also. However the restaurant on the lowest level of the casino was excellent with very well presented and very tasty buffet.... More

Was this review helpful? Yes 1
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

Thank you for taking the time to address your concerns with your recent stay. On behalf of our team, I apologize for not meeting your expectations. I have used your comments as a learning opportunity with our associates. One note though, this property does not offer a pool. Thank you again. Andrew More

Grand Forks, North Dakota
Top Contributor
74 reviews 74 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed May 27, 2014

This may have been a great hotel when it was new, but the rooms look aged. The shower is the newest item in the room. My room had a king sized bed with a sleeper sofa. The sleeper sofa was circa 1980 plaid. Both the cushions on the sofa and the bed appeared to have been overused and in need... More

Was this review helpful? Yes 1
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

Thank you for taking to time to review the hotel and for sharing your thoughts recently. On behalf of our entire staff here at Canad Inns Destination Centre Club Regent Casino Hotel, we apologize for the concerns you have about your experience here. We appreciate the feedback and use all feedback as learning tools with which to improve our service... More

Winnipeg, Canada
1 review
3 of 5 stars Reviewed April 27, 2014

In from Ontario, drove 13 hours for a funeral front staff was friendly and helped us find the best rate $112+tx. Did not sleep, had two beds, one was too hard woke up with a sore hip and back, the other was worn out. Restaurant was ok a la cart food was nice and hot large selection in the breakfast... More

Was this review helpful? Yes
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

Dear Alsead; Thanks very much for taking the time to share your comments - we are proud of our staff here and I know they are sincere when they work to exceed your expectations. I was disappointed to hear your sleep was not acceptable as we do take steps to ensure our guests have a great sleep. We keep extra... More

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Additional Information about Canad Inns Destination Centre Club Regent Casino Hotel

Address: 1415 Regent Avenue West, Winnipeg, Manitoba R2C 3B2, Canada
Location: Canada > Manitoba > Winnipeg > Regent
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Canad Inns Destination Centre Club Regent Casino Hotel 3*
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Also Known As:
Canad Inns Destination Centre Club Regent Hotel Winnipeg
Regent Casino Winnipeg
Regent Winnipeg
Winnipeg Regent
Canad Inns Destination Centre Club Regent Casino Hotel Winnipeg, Manitoba

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Amenities

Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
146

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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