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All 63 Winnipeg hotels

Canad Inns Destination Centre Club Regent Casino Hotel

3.0 of 5 Hotel   |   1415 Regent Avenue West, Winnipeg, Manitoba R2C 3B2, Canada (Regent)
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Canad Inns Destination Centre Club Regent Casino Hotel
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47%
Ranked #47 of 63 hotels in Winnipeg
A recent review
3 of 5 stars reviewed 3 days ago
Tim D Yellowknife, Canada
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  • Reviews (53)
  • Photos (21)
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  • Room tips (7)
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53 people have reviewed this hotel

Traveler rating
    8
    13
    19
    9
    4
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8
19
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Yellowknife, Canada
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I just stayed here for three weeks and the rooms and room staff including front desk staff are pretty good. The pool and hot tub are sitting there broken and unused but every tv in the place advertises having the services for guests. The front desk staff mention frequently that the owner hasn't decided if he will fix them. Don't... More

Was this review helpful? Yes
Fort Frances, Ontario, Canada
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I reviewed the Regent casino hotel a year ago, I gave a poor review because of the condition of the room and service. We returned this year with a reduced rate and some perks due to my Trip Advisor review. The rooms this time were immaculate and the service at the front desk improved. The beds still not the best... More

Was this review helpful? Yes 3
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

We appreciate you taking the time to review the hotel and share your comments. We use all feedback as learning tools for our staff to continuously improve on our service delivery. We have shared your feedback with our team as an opportunity for improvement. We are looking forward to having the direct access back into the casino as this phase... More

Winnipeg, Canada
Top Contributor
57 reviews 57 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 1, 2014

My husband and I stayed one night at this location as we were attending a concert next door. We had a room with 2 queen beds. Our room nbr. was 403, which was close to the elevator. The beds were very comfortable, there was a coffee pot, microwave and fridge but no freezer in our room. Our room was very... More

Was this review helpful? Yes 1
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

It's nice to hear that you enjoyed your stay and had an opportunity to see a concert at the new Club Regent Entertainment Facility. We look forward to this fall when the Centre will be 100%. I have shared your comment with our Housekeeping Department and the odor had already been addressed. Thank you again for taking the time to... More

Winnipeg, Canada
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 28, 2014

The rooms look tired--need to be refreshed. Beds and pillows were uncomfortable. It was clean. Unfortunately this chain is not pet friendly. The pool was mediocre. The Altos restaurant was ok. It was dark and the buffet was mediocre also. However the restaurant on the lowest level of the casino was excellent with very well presented and very tasty buffet.... More

Was this review helpful? Yes 1
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

Thank you for taking the time to address your concerns with your recent stay. On behalf of our team, I apologize for not meeting your expectations. I have used your comments as a learning opportunity with our associates. One note though, this property does not offer a pool. Thank you again. Andrew More

Grand Forks, North Dakota
Top Contributor
74 reviews 74 reviews
10 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed May 27, 2014

This may have been a great hotel when it was new, but the rooms look aged. The shower is the newest item in the room. My room had a king sized bed with a sleeper sofa. The sleeper sofa was circa 1980 plaid. Both the cushions on the sofa and the bed appeared to have been overused and in need... More

Was this review helpful? Yes 1
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

Thank you for taking to time to review the hotel and for sharing your thoughts recently. On behalf of our entire staff here at Canad Inns Destination Centre Club Regent Casino Hotel, we apologize for the concerns you have about your experience here. We appreciate the feedback and use all feedback as learning tools with which to improve our service... More

Winnipeg, Canada
1 review
3 of 5 stars Reviewed April 27, 2014

In from Ontario, drove 13 hours for a funeral front staff was friendly and helped us find the best rate $112+tx. Did not sleep, had two beds, one was too hard woke up with a sore hip and back, the other was worn out. Restaurant was ok a la cart food was nice and hot large selection in the breakfast... More

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Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

Dear Alsead; Thanks very much for taking the time to share your comments - we are proud of our staff here and I know they are sincere when they work to exceed your expectations. I was disappointed to hear your sleep was not acceptable as we do take steps to ensure our guests have a great sleep. We keep extra... More

Rocky Mountain House, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 15, 2014

We were in Winnipeg for a wedding and this was the designated hotel. The hotel is showing its age a bit, however it was clean, the beds were comfortable and the rooms had decent TV, bar fridges and coffee makers. There is a basic family style restaurant.

Was this review helpful? Yes
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

Thank you David for taking the time to share your comments about the hotel. We know that having a great sleep is important and that is why we maintain a regular bed exchange program. Thank you again and we hope to see you again soon! Andrew More

Brandon, Canada
Top Contributor
55 reviews 55 reviews
27 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 18, 2014

I have stayed at this hotel twice in the last three weeks. The front end staff are very helpful and make the check in very easy. Rooms are average as you would expect from these hotels. Hotel is attached to the casino, would be easy to access the casino. I have not been in the casino so I cannot give... More

Was this review helpful? Yes
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

Thank you for taking the time to review our Hotel. We are looking forward to the Casino opening the new Entertainment Centre very soon which will reconnect the hotel. While our Best Available Rate is purely market driven we always offer Seniors and CAA discounts to those falling within the categories. We also offer seasonal specials and packages throughout the... More

Top Contributor
65 reviews 65 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 7, 2014

Good place to stay, and was clean..good location...would recumbent staying here. Customer service was good as well. Club regent is a place to go and see, and its a place that is good to go and visit in the Winter.

Was this review helpful? Yes 1
Andrew M, General Manager at Canad Inns Destination Centre Club Regent Casino Hotel, responded to this review

Thank you very much for your wonderful comments. I will be sure to share with our team here at Canad Inns Club Regent Casino Hotel. Again, thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, Andrew More

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Additional Information about Canad Inns Destination Centre Club Regent Casino Hotel

Address: 1415 Regent Avenue West, Winnipeg, Manitoba R2C 3B2, Canada
Location: Canada > Manitoba > Winnipeg > Regent
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Canad Inns Destination Centre Club Regent Casino Hotel 3*
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Also Known As:
Canad Inns Destination Centre Club Regent Hotel Winnipeg
Regent Casino Winnipeg
Regent Winnipeg
Winnipeg Regent
Canad Inns Destination Centre Club Regent Casino Hotel Winnipeg, Manitoba

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Amenities

Bar / Lounge Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
146

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