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The Marlborough Hotel

Hotel website
331 Smith Street, Winnipeg, Manitoba R3B 2G9, Canada
The Marlborough Hotel
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Ranked #49 of 64 Hotels in Winnipeg
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180 reviews from our community

Traveler rating
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    42
    35
    56
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We attended the Promise Keepers conference in Winnipeg on March 6 & 7, and stayed at this hotel. The foyer and restaurant are absolutely beautiful but the rooms and halls reflect the age of the hotel. It is in dire need of updating, but given the cheap rates ($95 for 2 beds) they probably won't ever afford it. Staff were... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 weeks ago

My boyfriend and I are visiting Winnipeg as his father is ill and the Marlborough is close to the facility where he is located. Although the hotel is old and could APPEAR unclean, if you take a close look the housekeeping staff (who are an absolute delight I might add) do an excellent job considering what they're working with. You... More 

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 30, 2015

I stayed at the Marlborough when I came to Winnipeg for Christmas shopping. Price was awesome, but then again... You get what you pay for. The room was UNBEARABLY HOT. You are not able to turn off the heat in the room. When I called front desk for them to do something about the heat, the response was "you should... More 

Was this review helpful? Yes 1
Winnipeg, Canada
1 review
3 of 5 stars Reviewed January 28, 2015

We stayed here because of the close proximity to the Garrick Centre which hosts many great touring acts. As a Guest Services Manager myself, I hold other properties to a high standard and am constantly noticing how other hotels operate. Front desk agents were friendly and helpful, dressed very professionally and had good conduct. The pub had charm and the... More 

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Manitoba, Canada
Top Contributor
464 reviews 464 reviews
79 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed January 17, 2015 via mobile

Attended the candle light vigil for Colten Pratt, who has been missing in Winnipeg since November 6, 2014. As the Marlborough was the last place he has known t be seen, it was felt that this was the best place to hold a vigil in support of his safe return and his grieving family. The Marlborough Hotel was kind enough... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 4, 2015

100 yrs old and still has the original furniture in it. The hot tub and water slide didn't work. The sheets had holes in them. paint was peeling off the walls. Dirty socks in the elevator. Party next room to us which kept us awake until 4 am. The only good thing about this hotel is located near to the... More 

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Chris D, General Manager at The Marlborough Hotel, responded to this review

Dear Lance W, I appreciate you submitting your opinion on your visit to The Marlborough. I am sorry that you were dissatisfied with your stay. I have looked into your comments regarding the hot tub and water slide. The hot tub has been repaired and is fully operational - it was a simple stuck emergency switch and the waterslide is... More 

Kenora, Ontario, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 2, 2015

Once one or Winnipeg's premier hotels, back in the days of train travel and Sunday High Tea, The Marl has suffered from the ravages of time. We chose it to be walking distance to the MTS Centre for Jet's hockey, with smoking rooms (one of the few downtown hotels that still offers them) but we won't be back. Ancient elevator... More 

Was this review helpful? Yes 1
Chris D, General Manager at The Marlborough Hotel, responded to this review

Dear Theo T, Thank you for taking the time to post your impressions on your visit and I am sorry that you did not enjoy your stay and that you did not feel secure. We do have a dedicated business class floor that may have provided a better sense of well being as it is a secured floor. I do... More 

Canada
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed December 22, 2014

Our room was big, spacious, nicely painted, had a comfy bed but the bathroom was small. Our room came with a complimentary breakfast at the restaurant on the main floor. Nice looking restaurant kind of like an old church. We found most of the hotel staff friendly and helpful. One of the elevators was broken down. This is a good... More 

Was this review helpful? Yes 1
Chris D, General Manager at The Marlborough Hotel, responded to this review

Dear hungrybears, Thank you for posting your comments. We certainly appreciate the feedback. I am glad you enjoyed your stay and I will be discussing your concerns with our security staff to make every effort to prevent loitering outside the hotel. We have 24 hour security for any assistance our guests may need and if notified they will certainly look... More 

1 review
5 of 5 stars Reviewed November 30, 2014

I recently visited Winnipeg for the first time and attended the Marlborough's centennial celebration. The Marlborough is a beautiful property with great historic significance to Winnipeg, and the owners, management, and staff are committed to treating her (and her visitors!) with great respect. During our 3-day stay, everyone we encountered was professional, friendly, and accommodating. The rooms were very comfortable... More 

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Chris D, General Manager at The Marlborough Hotel, responded to this review

Dear Jennifer T, I certainly appreciate your taking the time to submit your comments on your stay while attending The Marlboroughs 100th gala event - it was a fantastic evening. I am glad you enjoyed our complimentary breakfast and you certainly noticed some of our original accents that have been a part of the hotel since 1914. I look forward... More 

Salmon Arm, Canada
1 review
5 of 5 stars Reviewed November 28, 2014

I loved the fact the hotel is 100 years old and still has original rooms like Churchill's and Joanna's Restaurant with the original large clock on the wall. Breakfast was included in our room rates and was very nice to be able to order off a menu. Our suites were clean, comfortable & secure with a key required to get... More 

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Chris D, General Manager at The Marlborough Hotel, responded to this review

Dear Leslie M, Thank you for taking the time to post your impressions of The Marlborough from your stay. I am so glad that you were able to make the trip to Winnipeg to attend The Marlboroughs 100th Gala event and that you enjoyed your stay. We look forward to seeing you on your next visit to Winnipeg. Chris Dubberley... More 

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