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The Fairmont Winnipeg

#15 of 65 Hotels in Winnipeg
Certificate of Excellence
2 Lombard Place, Winnipeg, Manitoba R3B 0Y3, Canada
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The Fairmont Winnipeg
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458 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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  • Any
English first
  • All months
    (458)
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    (126)
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    (128)
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    (92)
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Vermette
1 review
5 of 5 stars Reviewed 5 days ago NEW

We needed an escape from our daily and weekly routine so my wife and I booked the Fairmount Romance package for our 17th wedding anniversary. The staff was great and service was fantastic! I recommend it to anyone who needs a break! Ps. The lounge staff were fantastic and pleasant!

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Congratulations on your 17th wedding anniversary and thank you for choosing our hotel to celebrate it at. I am so pleased we could help a wonderful memory for the two of you. Thank you for your additional comments on our Lounge colleagues. I will be sure to share them accordingly. Warm regards, Drew Fisher General Manager More 

Green Bay, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

Stayed during FIFA/Worl Cup Soccer. Although the hotel was sold out, for the most part, the staff seemed to be one step ahead. Friendly, awesome staff. Bell & Presidents Club staff went above and beyond. Great, convenient location.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Thanks for the review Michael! FIFA was a fantastic time for the city and the hotel. I’m delighted you enjoyed your stay and found our Downtown location convenient. Warm regards, Drew Fisher General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

The front desk guy was amazing! He was so patient with while I asked him for good restaurants around the area. I asked about a Brazilian restaurant and even though he had gone there he called one his managers to ask them. He was kind, this is the type of employees that make your hotel stand out over any other... More 

Was this review helpful? Yes 1
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Thank you for your feedback Cindy! I was very pleased to note that you enjoyed you stay, due in parts to the efforts of our front desk team. I look forward to welcoming you back to the hotel in the future. Sincerely, Drew Fisher General Manager More 

San Francisco, California
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for three nights for the FIFA women's World Cup so it was very busy that weekend. Despite the crowds, the staff went out of their way to make us feel like we were the only ones there; friendly greetings, recommending places to go and then asking about it when we came back. We ended up hanging out at... More 

Was this review helpful? Yes 1
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Dear Ovenbird, Thank you for choosing to stay at the Fairmont Winnipeg during FIFA. It was our pleasure to have you! I was delighted to read that our colleagues went above and beyond to make you feel comfortable. Additionally, I was pleased to note that you enjoyed the food. Thank you for your review and I hope we will have... More 

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

We were in town for a conference recently and I have to say that were disappointed with the overall stay at this Fairmont. Being a Fairmont, I expected a certain level a service that I previously received at Fairmont and other 4-star hotels and I don't think that they met those requisites. First impressions were okay the rooms were fine... More 

Was this review helpful? Yes 1
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Thank you for taking the time to provide your comments regarding your recent experience at the Fairmont Winnipeg. Here at the Fairmont Winnipeg, we are always striving to exceed our guests’ expectations. Our goal is to provide the highest level of guest service possible. This is the service both for which we are known and to which we dedicate ourselves.... More 

Mesa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

When traveling to Winnipeg for business or pleasure try to stay at the Fairmont Hotel. It's centrally located in the downtown area, the staff is knowledgeable, friendly and courteous. I was there on a pleasure trip and couldn't have been more pleased with the helpfulness of the staff, they made me feel so welcome.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Thank you for the review! I am so happy that we are your hotel of choice for business travel. Looking forward to welcoming you back in the future. Sincerely, Drew Fisher General Manager More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Fairmont Winnipeg provided myself and my mother with an outstanding standard of service. Staff were friendly, positive and genuine, and worked at all times to ensure that our stay was a good one. They seemed to believe that it actually mattered, and acted accordingly. Fairmont's location is perfect, being completely central to what the city has to offer, including parklands... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

I was very pleased to note that you had such an enjoyable stay with your mom in the hotel. One of our biggest selling features is our colleagues who are truly dedicated to our guests and ensuring their comfort. I hope we will have the opportunity to welcome you back in the future. Sincerely, Drew Fisher General Manager More 

Ottawa
Top Contributor
96 reviews 96 reviews
32 hotel reviews
178 helpful votes 178 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located at the intersection of Portage and Main, I stayed here when my conference hotel on Portage Avenue was fully booked. Since there is no above-ground pedestrian street crossing at this intersection, walkers are forced to take a convoluted underground access through bank buildings and shopping malls to emerge onto Portage. This is fine during the week but on weekends... More 

Was this review helpful? Yes 1
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

It sounds like you had a wonderful stay and especially enjoyed the food in the VG Restaurant and our sweeping city views. Thank you for sharing this feedback and I look forward to welcoming you back to the hotel in the future! Sincerely, Drew Fisher General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for three nights. Wished I had the opportunity of staying longer. Friendly staff from the frond desk, lobby and house keepers:) The food was fantastic and the recreational facility was also awesome. I will return to the hotel once I visit Winnipeg in the future.

Was this review helpful? Yes
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

It sounds like you had a wonderful stay! Thank you for sharing this feedback and hopefully we will have the opportunity to host you for longer stays in the future. Warm regards, Drew Fisher General Manager More 

Kenora
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Unless significant improvements happen, Mobility Impaired guests and those in Wheelchairs DO NOT STAY AT THIS HOTEL! My husband is currently in hospital and was able to get a weekend pass. After calling around and doing some research on room type and options, I booked a wheelchair accessible room at the Fairmont hotel in Winnipeg with a roll in shower.... More 

Was this review helpful? Yes 1
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Dear Jenny, Our customer's feedback is imperative to our process of improving our service delivery to our most valuable customers. Please accept my sincere apologies that your family's visit was compromised as a result of the faulty shower seat. This is certainly not indicative of the level of service we strive to provide at the Fairmont Winnipeg. I was extremely... More 

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