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The Fairmont Winnipeg

2 Lombard Place, Winnipeg, Manitoba R3B 0Y3, Canada
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The Fairmont Winnipeg
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The Fairmont Winnipeg
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421 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we recently stayed at this hotel for 5 days. winnipeg is a cold city and we happened to have fairly nice weather. the city looks cold and grey. the fairmont is a good hotel . the most impressive thing were the staff. all the staff were very friendly and polite. the staff in the restaurants an the club lounge were... More 

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Steinbach
1 review
5 of 5 stars Reviewed 6 days ago NEW

100% satisfied . Take me back! Great place for a romantic getaway! Money well spent! It's romantic and relaxing! You will feel well taken care of! The staff, the rooms, the atmosphere, the food and decor are all designed for you to leave feeling refreshed and rejuvenated!

Review collected in partnership with Fairmont Hotels & Resorts

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Bellmore, New York
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good hotel in a excellent location. Short walk to see Jets hockey. Near Hermanos restaurant. Good selection of Tv channels. My only issue is that the gym on the 21st floor does not open until six am as there are rooms directly below. The rooms have a desirable view so I am sure they sell those first.

Was this review helpful? Yes 1
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Thank you for your review Roblaz. It sounds like you had a lovely stay and I am pleased you were able to take advantage of our convenient location and our gym, where we recently installed two new treadmills. I do hope we will have the opportunity to welcome you back to the hotel should your travels bring you to Winnipeg.... More 

Toronto
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Staff service was spotty and the room was banged up. Heating unit was ineffective. Definitely not your typical Fairmont. In the meeting rooms the airconditioning came on in the middle of winter! People were going to leave to get their coats so we took a break while staff tried to get the room warmed up.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Dear George, Please accept my sincerest apologies for the issues you encountered with heating during your recent conference. All our meeting space was renovated and upgraded in 2012 and we usually receive very positive feedback in regards to this space. Our Director of Rooms will be contacting you directly to ensure that should you choose to stay with us again,... More 

Ottawa, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This was my first stay at the Fairmont Winnipeg and I was very impressed and happy with the service and the rooms. My only issue was the temperature of my room...which was extremely warm. For some reason, it took four days to adjust.

Review collected in partnership with Fairmont Hotels & Resorts

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Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Dear Diane, Thank you for sharing this feedback. Other than the heating issues (which our engineering team is looking into) and I am pleased to note you had an enjoyable stay and were impressed by service. Sincerely, Drew Fisher General Manager More 

Toronto, Canada
Top Contributor
52 reviews 52 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is ok, unfortunately it's just ok. It is relatively well positioned in the exchange district of Winnipeg. The amenities it offers is reasonable and the view from the top floor pool deck is nice. That being said, there is a certain amount of opulence I've come to expect from Fairmont's and this fall short. That being said -... More 

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Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Dear Josh, Thank you for sharing your thoughts on your recent stay at the hotel. As a city hotel, I can understand how this property might not compare to some of our other more majestic properties and I do apologize for your disappointment. I was pleased to note that you enjoyed our excellent service and was able to take advantage... More 

Abuja, Nigeria
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

First Class in facilities, courtesy of staff, ambience of environment. All facilities worked well, the staff were very nice, polite, courteous, friendly and so welcoming. Every bit of my stay was very pleasant. It's a hotel I would always like to stay wherever it is available. Internet was very good, though I had to pay for it. The Hotel can... More 

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Thank you for such a positive review. I was very pleased to learn that you enjoyed your stay and found our staff so welcoming. It was our pleasure to host you. We do offer complimentary internet to all our Fairmont President’s Club members and this loyalty program is free to join. I do hope we will have the opportunity to... More 

Toronto
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 17, 2015

Overall this is a solid business hotel, well located in Winnipeg with access to indoor walkways which is handy in the winter. I would not tell anyone they should avoid this hotel as it's comfortable and solid. Strengths. - Location - Lack of competition / other options in downtown Winnipeg - Good sized rooms - Free wifi upon signing up... More 

Was this review helpful? Yes 1
Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Dear Brian, Thank you for taking the time to share your feedback on your recent stay. Please accept my apologies that you encountered heating issues during your stay and your invoice wasn’t provided in a timely manner. I will be following up with our engineering and front office team to ensure they do not occur again. In regards to no... More 

Flin Flon, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 14, 2015

I recently stayed two nights at the Fairmont and was overall pleased with the hotel. To preface my perspective, I don't often stay in luxury hotels so I don't have too many experiences of this level of hotel to compare. That being said, this was my experience: Entry and exit to the hotel via taxi was very efficient. Check in... More 

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Drew F, General Manager at The Fairmont Winnipeg, responded to this review

Dear Blaine, Thank you for taking the time to write such a thorough review. I’m pleased to note that you had such an enjoyable stay and were able to take advantage of all our facilities, especially our brand new treadmills in our health club. I do hope we will have the opportunity to welcome you back to the hotel on... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 6, 2015

I've stayed at the Fairmont at least on two separate occasions and my experiences were very similar. Firstly, the rooms are well maintained and decently sized. The staff are friendly (although perhaps a short-handed) as there always seems to be a long queue when checking in. Their fitness room is in decent shape, has fairly new equipment, and doesn't smell... More 

Was this review helpful? Yes 1
Pascale R, Executive Office at The Fairmont Winnipeg, responded to this review

Please accept my sincere apologies for your disappoint in the health club and in particular the hot tub. This is certainly not indicative of the service we strive to provide. Please be assured that your comments will be taken into consideration as we move forward to satisfy the changing demands of our clientele and their purpose for travel. I do... More 

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