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Canad Inns Polo Park

1405 St. Matthews Ave, Winnipeg, Manitoba R3G 0K5, Canada
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1 room 1 guest
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Canad Inns Polo Park
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131 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
  • English first
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    (131)
  • Mar-May only
    (29)
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Kenora, Ontario, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Overall I liked the hotel. The room was clean, the staff were friendly. It was nice and close to all sorts of shopping. I have only 2 small complaints. They have a sign in the bathroom saying "Do not bring towels to the pool area, towels are provided there." But both times we went to the pool, there wasn't a... More 

Was this review helpful? Yes
Susie H, Manager at Canad Inns Polo Park, responded to this review

Dear Valued Guest. Thank you so much for taking the time to write us a review and provide us with your feedback and for the kind words, we will forward your suggestions to our management team. I apologize there was no towels provided in the pool area and can assure you this is not a standard of ours and would... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

in the last week-Edit O.K. I tried this once before and hit the wrong button and deleted it.<br/>My review is good and bad.<br/>I have stayed in this hotel before and was very pleased with it, not this time.<br/>I contacted Central Booking and asked for a specific room. I was assured that this room would be available for the full time... More 

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

Dear valued guest, Thank you so much for your review. Your feedback is so important to us. I am so pleased to hear that most experiences here were great but very displeased about the not so great experiences you had while staying with us. I can assure you this is not our standard and would love the opportunity to discuss.... More 

Aurora, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as it was the host hotel for an an event we were in. For starters even the group rate of $117 is pricey and did not include breakfast. The breakfast seems cheap but by the time you add a coffee or juice you are looking at $10 and it's not that good. The room is... More 

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our valued guest, I would like to thank you for taking the time to review our hotel. I am so sorry to hear that you had such a bad experience. I can assure you that this is not our standard and would love an opportunity to make it up to you. I would love for you to contact me... More 

Brandon, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago

I would not recommend this hotel to anyone. We checked in and were given our room as soon as we opened the door there was a terrible odor it smelled like mold or dirty socks it was horrible. I went to the front desk to complain and they said they were full, but as I was standing there someone called... More 

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our dear valued guest I want to apologize for your experience during your last stay with us. I want to thank you for taking the time to review our hotel, I have also received your comment card and have replied by email. Look forward to hearing from you. Many thanks Susie More 

Travelers are raving about these Winnipeg hotels

Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 7, 2015

I have stayed at this hotel three times in two years and my experience has basically been the same each time. It's noisy-you can hear everything going on in the hallways even at 4 am on a weekday. The A/C is great though. Your room is as chilly as you want it in summer!! Food in the restaurant is good.... More 

Was this review helpful? Yes 1
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our dear valued guest, Thank you for your review. I am happy to hear you enjoy your stays with us. We are currently in the process of doing some room refreshing to better your experience at Canad Inns Polo Park. I want to thank you for the feedback as this is the only way we know where we need... More 

Dauphin, MB
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 15, 2015

I usually try to avoid staying here as this hotel is often very noisy and busy. The rooms and hallways can get loud and you can hear people walk in the hallway and hear voices in the next room. I am staying her all week as nothing else in this price range was available because of the FIFA Women's World... More 

Was this review helpful? Yes 2
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our dear valued guest, Thank you for your review, your feedback is very valuable to us. We are currently in the process of refreshing our rooms and we our confident that you will be pleased with the outcome. I would love to discuss this further, please contact me directly at the hotel. Many thanks Susie More 

Flossmoor, Illinois
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 6, 2015

Rooms large, quiet (at least on top floors...) and very clean, all facilities expected for a hotel of this caliber were there, including free wi-fi, free shuttle to the close airport, staff helpful, etc. Location is good for airport-related business, otherwise quite far from city's center. Overall smooth experience. A few things however could be improved: windows of my suite... More 

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our valued guest, Thank you very much for you review. We appreciate the feed back very much. Your suggestions are great and will most definitely bring them to the attention of our management team. Thank you again. We hope to see you again soon! Many thank Susie More 

Victoria Capital Regional District, Canada
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed June 5, 2015

I booked an executive room to attend the celiac conference. The executive room has no work space. The restaurant staff was not well trained about gluten-free options. When dinner came, it was rather tasteless and bland. But it was better than breakfast which was terrible. I had asked about gluten-free bread or cereal, but they didn't do that, so I... More 

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our valued guest, I first want to apologize for your experience recently. Your satisfaction is of utmost importance to us. I would love to discuss this further with you, please contact me directly at the hotel. Look forward to hearing from you. Many Thanks Susie More 

Brandon, Canada
1 review
1 of 5 stars Reviewed June 1, 2015

rooms are so hot and they smell as well Not sure why I stayed in this place but next time I will rather sleep in my truck at least the AC works and you don't hear the stupid electronic dance music from the bar

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our valued guest, Thank you for your review. I am so sorry to hear about your recent stay with us, we have definitely let you down. I can assure you that this is not our standard and would love to discuss this further with you, please contact me directly at the hotel. I look forward to hearing from you.... More 

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