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Canad Inns Polo Park

1405 St. Matthews Ave, Winnipeg, Manitoba R3G 0K5, Canada
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Canad Inns Polo Park
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Ranked #49 of 66 Hotels in Winnipeg
A recent review
3 of 5 stars reviewed 3 weeks ago
WorknRelaxn Canada
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canada
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel three times in two years and my experience has basically been the same each time. It's noisy-you can hear everything going on in the hallways even at 4 am on a weekday. The A/C is great though. Your room is as chilly as you want it in summer!! Food in the restaurant is good.... More 

Was this review helpful? Yes 1
Dauphin, MB
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 15, 2015

I usually try to avoid staying here as this hotel is often very noisy and busy. The rooms and hallways can get loud and you can hear people walk in the hallway and hear voices in the next room. I am staying her all week as nothing else in this price range was available because of the FIFA Women's World... More 

Was this review helpful? Yes 2

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common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 6, 2015

Rooms large, quiet (at least on top floors...) and very clean, all facilities expected for a hotel of this caliber were there, including free wi-fi, free shuttle to the close airport, staff helpful, etc. Location is good for airport-related business, otherwise quite far from city's center. Overall smooth experience. A few things however could be improved: windows of my suite... More 

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our valued guest, Thank you very much for you review. We appreciate the feed back very much. Your suggestions are great and will most definitely bring them to the attention of our management team. Thank you again. We hope to see you again soon! Many thank Susie More 

Victoria Capital Regional District, Canada
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed June 5, 2015

I booked an executive room to attend the celiac conference. The executive room has no work space. The restaurant staff was not well trained about gluten-free options. When dinner came, it was rather tasteless and bland. But it was better than breakfast which was terrible. I had asked about gluten-free bread or cereal, but they didn't do that, so I... More 

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our valued guest, I first want to apologize for your experience recently. Your satisfaction is of utmost importance to us. I would love to discuss this further with you, please contact me directly at the hotel. Look forward to hearing from you. Many Thanks Susie More 

Brandon, Canada
1 review
1 of 5 stars Reviewed June 1, 2015

rooms are so hot and they smell as well Not sure why I stayed in this place but next time I will rather sleep in my truck at least the AC works and you don't hear the stupid electronic dance music from the bar

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our valued guest, Thank you for your review. I am so sorry to hear about your recent stay with us, we have definitely let you down. I can assure you that this is not our standard and would love to discuss this further with you, please contact me directly at the hotel. I look forward to hearing from you.... More 

Winnipeg, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 29, 2015

Very Helpful in any questions we needed answered. Offered us an Airport Shuttle the next day. Buffet was excellent, very friendly staff. Excellent cocktails and a great atmosphere to be in. Hockey Games and Jets Games in the Lounge. #1 recommended hotel.

Was this review helpful? Yes 1
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

Dear valued guest, I am so happy to hear about your positive experience. I want to thank you very much for taking the time to review our hotel. We look forward to seeing you again very soon. Many thanks Susie More 

1 review
4 of 5 stars Reviewed May 29, 2015

We Visited and had a great stay. Everyone was nice to us and the assistant duty manger we met was very professional, and sweet to talk to. We could barely pronounce his name but we wrote his name down, it's spelt Nybango. Great Job. We will definitely come back on our next visit .

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

Dear valued guest, Thank you so much for your review. I am pleased to hear that you enjoyed your stay. I will pass along your very kind compliment to Nyibango. We look forward to seeing you again soon! Many thanks Susie More 

Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed May 28, 2015

Hotel was adequate. It suited our needs. I would give the room cleanliness/upkeep 3 out of 5 stars. Carpeting was frayed and soiled in spots, also, the A/C was very noisy and I heard this complaint from other guests attending the same event as well. My traveling partner said the mattress to be too soft for her taste. 5 out... More 

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

Dear valued guest, Thank you so much for your review. We are taking steps towards improving our rooms and look forward to having you back again soon. I am pleased to hear that you enjoyed everything else. We appreciate your business. Many Thanks Susie More 

Sioux Lookout, Canada
1 review
1 of 5 stars Reviewed May 20, 2015

Having booked a room for 5 people, I was not impressed that upon arrival our room was under a maintenance call and would not be available. The motel staff were apologetic but had only a King room with one bed and a King suite with one bed. They offered us one room for the price of the room we'd originally... More 

Was this review helpful? Yes
Susie H, Front Office Manager at Canad Inns Polo Park, responded to this review

To our valued guest, I am so disappointed to hear about your recent experience and want to extend sincere apologizes to you and everyone involved. I can assure you this is not our standard and your satisfaction is very important to us. Would love to discus this further with you, if you would contact me directly at the hotel. Look... More 

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