We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg

3.0 of 5 330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg
Professional photos View all
Browse nearby
BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg
Write a Review

116 reviews from our community

Traveler rating
    25
    37
    21
    16
    17
See reviews for
17
24
9
46
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (116)
  • Mar-May only
    (37)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (12)
All months
Roblin, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Across the street from the convention centre and two blocks from thee MTS centre makes this a clean down town location. No pool but I'm told they plan to expand and put one. The Rib house seemed to be a nice restaurant but was hardly anyone in it, we had supper there and it was tasty though!

Was this review helpful? Yes
Vancouver
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel needs work and not just a coat of paint. Lots of mess in the halls and rooms. Not much worked in the 3 rooms that we were in. There for 3 nights and they moved us each night as something was majorly wrong with each room. The staff tried hard to work with us but the hotel needs... More 

Was this review helpful? Yes
Brandon, Canada
Top Contributor
90 reviews 90 reviews
15 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 13, 2014

Stayed in this hotel recently. The rooms were great on the floor we were on but the hall on our floor was being refurbished but the staff apologized and warned us prior to taking the elevator. Didn't affect our stay. We could have checked in at 2 PM. Check out was at 11 AM which is a little better than... More 

Was this review helpful? Yes
Duncan, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 24, 2014

We didn't leave the hotel at night, wondered about safety in the area even though staff reassured us. My sister and I stayed at the hotel in April while a family member was in the hospital. Staff and restaurants were great. We did not appreciate the "foster" kids hanging around in the lobby, going in and out and really did... More 

Was this review helpful? Yes 1
Fargo, United States
1 review
5 of 5 stars Reviewed October 15, 2014

I travel to Winnipeg on business 3-4 times per year. I almost always stay at the Best Western Plus Charterhouse. The downtown location is perfect. The staff is friendly and professional. The staff must be treated well because most of them have been there for many years. The Rib Room restaurant on site is outstanding. I especially like the ribs... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Chetwynd, Canada
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 11, 2014

Well located hotel in downtown Winnipeg. Walking distance to restaurants, The Forks, Legislature, banks and shopping malls. Frequent buses cruise the downtown. An airport shuttle is available during reasonable hours and it's a quick ride to the terminal. Room was comfortable. There is construction being undertaken but I stayed on the weekend and did not experience any of the noises... More 

Was this review helpful? Yes 1
Pine Falls, Manitoba
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed October 1, 2014

Approached multiple times for money at entrance of hotel. Questionable interactions occurring in the parking lot. Did not see security. Very scary area of Winnipeg. I did not feel safe at all. Also, children that are in care are being fostered in the hotel which is so sad. The front office staff was openly talking about this. Not very professional... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Janet B, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review

Thank you for taking the time to review our hotel. The safety and security of our guests is very important to us. We have 24 hour security on staff who monitor the interior and exterior of the hotel. Any situation that is brought to our attention is addressed immediately. We appreciate the comments of our guests. More 

Winnipeg, Canada
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 4, 2014

I stayed at the Charter House on Monday, Sept. 1, 2014. The 4th floor renovations are not complete, to say the least. The hallway carpet was wrinkled and tattered. The door was difficult to open and close. The back of the bathroom door was cracked and splintered at the bottom. The balcony overlooked the roof of the dining room and... More 

Was this review helpful? Yes 2
SalesManager63011, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review

Please accept our apologies for the condition of our corridors. We recently had a flood which damaged the carpet. We have ordered replacement carpet and expect it to be delivered soon. I appreciate your comments regarding smokers. We are a non-smoking hotel and we make every effort to deter smoking at the front of the hotel. However, smoking is permitted... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 22, 2014

Quite happy with my stay, nice dt hotel near business and touristy stuff! Museums a few blocks, restaurants galore, small mall a block away! Hotel has restaurants, bar and casino room. Really helpful staffers and priced reasonably except the chicken which was higher than I was going to pay! ROOM was clean, bright, modern, overlooked a large building under construction... More 

Was this review helpful? Yes
Janet B, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review

I am happy that you found our hotel to fit all of your needs. As we are centrally located, it makes it an ideal place to access easily all areas of the city. I am proud of our staff and I will share your kind comments with them. The large building under construction is an expansion of the RBC Convention... More 

near winnipeg
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 13, 2014

Staff are very helpful and courteous. Cafe' was very good. Room discount on breakfast was appreciated. Slowest elevator that I've been in for some time but its only a few floors high. Good location, reasonable price. Would stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Janet B, General Manager at BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg, responded to this review

We appreciate your comments and thank you for taking the time to review our hotel. We look forward to welcoming you again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg

Address: 330 York Avenue, Winnipeg, Manitoba R3C 0N9, Canada
Phone Number:
Location: Canada > Manitoba > Winnipeg
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg 3*
Number of rooms: 86
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Cheap Tickets, Priceline, Orbitz, Despegar.com, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Charter Hotel
Best Western Winnipeg
Winnipeg Best Western
BEST WESTERN PLUS Charter House Hotel Downtown Winnipeg Manitoba

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
View from room (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Room/suite (11)
Viewed
Dining (10)
Viewed
Hotel & grounds (4)
Viewed
Business center/function rooms (1)
Viewed
Bathroom (2)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay