We reserved for one night at the Victoria Inn because we were arriving in Winnipeg very late at night and wanted to make our lives a little easier before heading out for a very busy travel day. The flight came in just after midnight, as planned, and after we got our luggage we went to the courtesy phone to call...
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Dear Guest, We will be addressing our staff member immediately on your shuttle request. Yes sometimes our shuttle will provide assistance to people outside of our immediate area. However, they should have recommended that you take a taxi and it should have been on us because our shuttle was gone for an extended period. I am sorry.
Thank you for...
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For the past 3 birthdays, my daughter has asked to hold them at the Victoria Inn.. and for good reason! The price of a pool side room is very reasonable and the pool area is accomodating to all age groups. We had children as young as a couple months to 10 years old and everyone had a great time. My...
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Thank you, for providing us feedback on your stay. We welcome all guest feedback and provide that information to our staff so we can always improve. One level of guest expectation always leads to the next and we want to be there before you expect it.
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I recently attended a conference at the hotel and found it exceptional. The breakout rooms, were a comfortable size, that allowed you to easily hear the speakers and to interact with the group. The main room was setup beautifully and the serving staff were incredible. This was a great location for the conference and made it easy for us out...
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Reviewed March 11, 2011
Reviewed July 24, 2011
We are the largest convention hotel in Winnipeg. We pride ourselves on the highest quality of execution and our facility for Planners and attendees alike. Thank you for your comments we appreciate your review.
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My wife and I spent 4 nights at the Victoria Inn. The affordable room was very clean and comfortable. The staff was particularly firendly and helpful. The hotel is very close to the new airport and was not far from the Polo Park Shopping Centre. The food in the restaurant was good and the service was excellent. Lots of other...
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Thank you for your review and your business. This is why we come to work every day. In what other business do you have the opportunity of touching so many people with lifetime memories? We thank you and your daughter for allowing us to share your magical day.
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We stayed here over the weekend we picked here for the dino waterpark for our son which he loved. We stayed in room 223 which was a large room with a microwave and a frige which we needed. They Sent up a playpen for our younger child to sleep in, Room was cleaned everyday when we returned from our day...
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Great to hear you had a pleasant stay at our hotel. One of the great features of our hotel is that we are a brick construction building. This is great because you can hear your neighbors average conversations like in a wood constructed hotel, but this also does make the hallway traffic echo a little more if talking loudly. As...
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My stay at this hotel started out annoying and just got worse. I used the house phone at the airport to ask for an exact address to give to the taxi driver and the person on the other end of the phone gave me that information. What would have been nice to know is that they run a shuttle from...
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Dear Guest,
We have read your comments and have provided these concerns to our department manager. I assure you that we will be taking them under advisement for training purposes.
Your feedback is invaluable as an example with our staff on how unique each travellers needs are. In your case you asked a question and received an answer regarding the...
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We stayed at the Victoria Inn on March 29 and again April 13, 2012.
Our first room was #330 - End of the Hall.
It had a walk in steam shower, a separate sitting area with a propane fireplace, and french doors leading into the King Size Bed room.
Our return stay we were offered 2 Queen Beds, and I...
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Best place hands down to stay if you're flying out the next morning. Love the wonderful themed waterpark. Kids are worn right out and easy to get them to sleep before the big day. Rooms are clean and spacious and beds are comfy. Free shuttle to airport is easy and convenient. No brainer
They promised us free parking for one week with one night stay but no they even charged us the first night parking while we were staying in the hotel. It is a rip off.
Dear Parking Guest:
We are sorry for the misunderstanding regarding the parking of vehicles longterm at our hotel; we will be ensuring that our staff is clear with regards to explaing how the parking at our hotel works. We have always charge long term parking at our hotel, so I am not sure where this was missed
We provide daily...
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We arrived about two hours before check-in time. They had our room ready and immedately checked us in. They helped us with taxi info and restaurant info. Great staff!
Thank you for the nice comments, we appreciate hearing that the efforts we put in to ensure our staff are "over trained" and provide great service pays off. We look forward to your return visit.
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