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Quality Inn & Suites

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45 Moak Crescent, Thompson, Manitoba R8N 2B8, Canada (Formerly Suburban Extended Stay Hotel)
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Quality Inn & Suites
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37 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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  • English first
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    (37)
  • Mar-May only
    (13)
  • Jun-Aug only
    (6)
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    (12)
  • Dec-Feb only
    (6)
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Gillam, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 30, 2015

Where do I begin? We recently stayed at the Quality Inn because my wife was scheduled to have surgery in Thompson. The front desk staff were extremely friendly and when they found out about the surgery they immediately upgrade us to a suite so she could have a quiet room to rest (at no extra charge). While I had to... More 

Was this review helpful? Yes 1
Sally O, Front Office Manager at Quality Inn & Suites, responded to this review

Hi, Thank you very much for the kind words. I hope your wife is recovering from her surgery and had a smooth flight back home. We where happy to make you and your family as comfortable as possible while you stayed with us. I look forward to having you come back and stay with us the next time your in... More 

manitoba
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed April 18, 2015

By hotel standards these rooms are huge, and so was the bathroom. Very clean, qiuiet hotel. Full sized fridge in each room along with stove top range and microwave. Stocked with dishes and pots if you wish to cook. Complimentary breakfast available also. This hotel just needs a large conference room for meetings and they would be set! Felt safe... More 

Was this review helpful? Yes 1
Sally O, Front Office Manager at Quality Inn & Suites, responded to this review

Hi, Thank you very much for the very kind words. Our house keeping staff takes pride in keeping each and every one of the rooms clean. We also feel very safe with having a policy to secure all of the doors at night. We have been working on doing some renovations to create a larger meeting area in the future.... More 

Fort Erie, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 27, 2015

Imagine ... a very remote and small town (some 14,000 souls) in Manitoba Canada ... 700 kms north of Winnipeg ... this Quality Inn & Suites Hotel, hidden behind a Boston Pizza restaurant ... AMAZING rooms (fully tooled kitchen included + large microwave and fridge) ... bed, comfortable and well made ... all the expected amenities ... new furniture ...... More 

Was this review helpful? Yes 1
Sally O, Front Office Manager at Quality Inn & Suites, responded to this review

Hi Mario, Thank you for the very kind words. Our House-keeping department takes great pride in their rooms to make sure every guest walks into a freshly cleaned room and you have all the amenities of home to make sure your stay is as comfortable as possible. We look forward to your next stay with us. Thank you, Sally More 

Winnipeg, Canada
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed March 25, 2015

I stayed here because it offered Kitchen facilities. The room was a good size and the kitchen facilities were good. I had little use for them as I ate a big breakfast and dined out in the evening. But it would have been possible to make a basic meal. The hotel is new but is clearly wood frame as it... More 

Was this review helpful? Yes 1
Sally O, Director of Sales at Quality Inn & Suites, responded to this review

Hi, Thank you for staying with us. We do appropriate all of our guest comments no matter if they are great or about a problem. We would like to be able to resolve the issue with the room smelling musty, if you could email me directly at sales@qualityinnthompson.com and provide us with the room number we'll check that room and... More 

Abbotsford, Canada
Level Contributor
80 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 25, 2015

Very friendly staff. Great room. Heating unit worked well and was quiet. Bed was comfortable. I was able to receive sign and scan some documents. Packaged were received on my behalf while I was out for the day. The shower nozzle is too short for anyone over 6 foot tall, but since the rest of the room was great I... More 

Was this review helpful? Yes
Sally O, Director of Sales at Quality Inn & Suites, responded to this review

Hi Lucas, Thank you very much for the kind words. We really do appreciate hearing feedback from our guests. I hope that everything worked out with those documents that you had us print and fax. Sorry to hear that the shower was a little on the short side for you tall guys. We look forward to the next time you... More 

Winnipeg, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 22, 2014

We always stay at this hotel while visiting Thompson, as the location is great and the staff are friendly. The only issue is the $25 pet fee PER night. I've stayed at other hotels that only charge this fee once per stay. It really hikes the price when you're trying to find a deal. It would be great if the... More 

Was this review helpful? Yes 1
Sally O, Director of Sales at Quality Inn & Suites, responded to this review

Thank you for always staying with our hotel when in Thompson. We are very proud of our award winning hotel. We are always very happy to provide all our guests with a comfortable stay. We always welcome our pet guests and our management team is always willing to adjust the pet fee on longer stays. Please do not hesitate to... More 

Calgary, Canada
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed December 18, 2014

Was there on business and had a 4 night stay at the Quality Inn. The front desk staff were sooo very friendly, welcoming and nice. The breakfast was very good and rooms were VERY spacious and having the kitchenette in it was even better.

Was this review helpful? Yes 1
Sally O, Director of Sales at Quality Inn & Suites, responded to this review

Hi Sandra, It was a pleasure to have you stay with us this month. Thank you very much for your kind words about our staff and hotel. We love to hear all that our guests have to say. Thank you and we look forward to seeing you the next time your travels bring you to Thompson. More 

Santa Fe, New Mexico
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 8, 2014

It's a fairly new property, and is well-maintained. Pleasant front-desk personnel, clean rooms, continental breakfast, and walking distance to a Boston Pizza. It's our go-to hotel for fishing trips to the far north.

Was this review helpful? Yes 1
Sally O, Director of Sales at Quality Inn & Suites, responded to this review

Hi Roger, Thank you for your kind words. It is always great to hear feedback from all out guests. We always enjoy hearing about our guests adventures. I trust you had a great fishing trip while in the far North this past summer. We look forward to having you come back to stay with us on your next fishing adventure. More 

Vancouver, British Columbia, Canada
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed November 30, 2014

We stayed here for a week with two children and cat. I believe they charged us $15.00 a day for the cat. Comfy beds, quiet area, good breakfast in the morning. Our room came with a kitchenette with a full sized fridge and a two-burner stove top (no oven), the room included a microwave, cooking wear and place settings for... More 

Was this review helpful? Yes 2
Sally O, Director of Sales at Quality Inn & Suites, responded to this review

Hi Julie, Thank you for your kind words. We always enjoy hearing what our guests have to say about our hotel. We are very proud that we have confortable rooms and great staff. I have found that all of our guests love the cookies not just the kids. More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed November 25, 2014

If I could give this hotel 10 stars I would. The rooms are very modern and include a full sized fridge, dishes/cutlery, microwave and cooktop. The rooms are immaculate in terms of cleanliness. The complimentary breakfast is great (waffles/toast/pastries/yogurt/fruit/coffee/juice/cereal/porridge/eggs/hashbrowns/bacon or sausage). And how could I forget the staff... they are PHENOMENAL. Always so pleasant, helpful and attentive and making sure... More 

Was this review helpful? Yes
Sally O, Director of Sales at Quality Inn & Suites, responded to this review

Hi Andrea, THANK YOU! I am so very glad to hear you had such a great stay with us. We take pride in our award winning hotel. Our house Keeping staff work very hard to keep those rooms immaculate. Our front desk staff work just as hard to make sure each and everyone of our guests feel welcome. I do... More 

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