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Ocean Promenade Hotel

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15611 Marine Drive, White Rock, British Columbia V4B 1E1, Canada
Best prices for: 1 room 1 guest
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Ocean Promenade Hotel
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Ocean Promenade Hotel
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128 reviews from our community

Traveler rating
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    20
    13
    10
See reviews for
37
53
5
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winnipeg, Canada
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very modern and clean! We stayed for a week in an oceanfront 1 bedroom suite, the view was amazing! It rained quit a bit during our stay so the indoor parking was an excellent bonus! There is a very small workout room but it served the purpose. Cafe that was open early everyday if you needed. The only complaint was... More 

Was this review helpful? Yes
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

Thank you for taking the time to give us a positive review. We are glad you enjoyed the week that you spent with us and hope to see you back sometime. You mentioned the internet wifi was an issue during your stay and so we have taken the necessary steps to fix this. We have now doubled our internet bandwidth,... More 

Senior Contributor
33 reviews 33 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 29, 2015

Stayed here during a business trip and the customer service, the cleanliness and the comfort of the room was excellent. The nightly rate is very affordable during the off season. I used the parking garage during my stay, my rental car was a big SUV and I had no issues parking. Also I did not experience any problems with the... More 

Was this review helpful? Yes 4
Ottawa, Canada
Top Contributor
109 reviews 109 reviews
21 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed January 28, 2015

I would have gone to 3.5 stars if that were possible. This little hotel is better than average. It's not a luxury hotel but it is in a terrific location for walking the White Rock promenade and visiting the lower mainland. Rooms are functional and the bed is comfortable. If you're just looking for a good place to call home... More 

Was this review helpful? Yes 1
Langley City, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

We stayed at the Ocean Promenade on December 31st as a last minute booking and we were very surprised at how modern the rooms where, well appointed and overall very good. Our room was a studio king with a kitchenette, fireplace & balcony. The bed was very comfortable, good selection of pillows. The kitchen had pretty much everything you would... More 

Was this review helpful? Yes 2
Calgary, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 7, 2015

this was awful. we booked a week and it was the worst hotel i have ever stayed at. the kitchen smelled like curry for two days. the bathroom filled with cigarette smoke often, apparently it is by an intake. there were hairs in the tub and in the bed. there was garbage between the headboard and the wall ( i... More 

Was this review helpful? Yes 3
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

Our hotel maintains a high standard in housekeeping and general cleanliness. We are sorry to hear that we may have missed the mark here. During the five days of your stay we did not receive any feedback. We encourage guests to directly inform us right away of any mishaps so that we can deal with situations immediately. We apologize for... More 

St. Catharines, Canada
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 6, 2015

Although we spent very little time in our room, the two nights we stayed here were fine. We found the staff very friendly. We didn't hae a full-on ocean view but it was pleasant enough. Great location for our purposes and the trains didn't seem to bother us.

Was this review helpful? Yes 1
Toronto, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 29, 2014

We stayed in this hotel in October and had an ocean view room which was quite nice. The view is really lovely and the room seemed to have been renovated fairly recently. It had a fully equipped kitchen with a full size fridge, stove, microwave, etc. - all in excellent condition. The main areas of the hotel could also do... More 

Was this review helpful? Yes 2
White Rock, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 21, 2014

We had to stay here after a pipe broke and flooded parts of our house. We spent a week in a King studio with kitchenette. It was very pleasant even though the circumstances that brought us there were not. The bed and sheets were really comfy. Just wish the beds would have had a light duvet rather than a blanket... More 

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Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

We thank you for your kind comments. Thank you for recognizing our comfy beds and we are glad that you found our staff cheerful and helpful. We hope that everything has worked out for you in regards to your house. More 

British Columbia
Top Contributor
118 reviews 118 reviews
20 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed December 21, 2014

we stayed here overnight. The staff is very friendly and helpful. The room we were given had an ocean view, which we were excited about, until we counted 4 different trains in the middle of the night, that sounded like they were coming into our room. Very clean, comfortable room (great bed!), if we stay again we will not request... More 

Was this review helpful? Yes
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

Thank you for complementing our staff. We apologize about any noise you experienced while staying with us. We look forward to serving you again in the future. More 

Calgary, Alberta, Canada
Senior Contributor
46 reviews 46 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 18, 2014 via mobile

Nothing better then staying somewhere for work and truly enjoying your stay. This property does it for me. Fresh ocean air. Feet away from the ocean side walkway. Tons of great choices to eat or sit and sip. The views are never ending and should cleansing. If you can get a n ocean view, do it. Late season prices are... More 

Was this review helpful? Yes 2
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

Thank you Lars, we appreciate your review and you staying with us time and time again. We are glad you have enjoyed your stays while working in the area and look forward to seeing you again. More 

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