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All 3 White Rock hotels

Ocean Promenade Hotel

2.5 of 5 Hotel   |   15611 Marine Drive, White Rock, British Columbia V4B 1E1, Canada
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Ocean Promenade Hotel
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67%
Ranked #1 of 3 hotels in White Rock
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
classicbabe1 British Columbia, Canada
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98 people have reviewed this hotel

Traveler rating
    29
    36
    13
    12
    8
See reviews for
26
41
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Any
English first
Surrey, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I travel with a small dog and this is a pet allowed hotel. The pet rooms are at the very back of the hotel where there is an outside hallway. Road noise is present if you have a window open. Sounds really amplify in the outside hallway as there is another building very close - creating a sound trap. A... More

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Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

We want to thank you for taking the time to write your review. We apologize that you did not find your room suitable for you. We do agree with you that as a pet owner, your choice of rooms that are available to you are quite limited unless you stay in one of our pet suites. However, we have many... More

British Columbia, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I booked this hotel for a family event in White rock. My first time to this hotel and town. I had read reviews about the hotel and some not good. So let me state this is a very nice hotel. Great location in the middle of white rock action. Staff are very friendly ( Sally ) was... More

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Vancouver, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2014

This is the only hotel located right on the water. It has a nice view, large balcony. It's pretty much right at the start of all the things to do , to see and all the restaurant on the water. It's very affordable off season. But it's a bit difficult to park to unload or to go check -in before... More

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Vancouver
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 15, 2014

Got to the hotel and checked in and went to - no problem. Opened door to room and it was colder that the outside. I don't think the heat had been on for quite a while as the walls never really lost the cold emanating from them. Turned on the heater which was noisy and had lukewarm heat coming out.... More

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Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

We want to thank you for taking the time to express your concerns. Generally all rooms are checked prior to arrival to see that the temperature is at an optimum level for comfort, unfortunately this was not the case for you and we do apologize for any discomfort you experienced. More

Kamloops, Canada
1 review
2 of 5 stars Reviewed February 14, 2014

My wife and I (both seniors in our 70s) have stayed at this hotel approximately 10 times since it has opened, and have been very pleased with the location and rooms. However, upon accessing my credit card account online during a recent 3-night stay, we found that on check-in, the hotel had frozen more than 200% of the total charge... More

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Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

A pre-authorization is taken on credit cards when guests check in. This is a common practice for almost all hotels and we have kept the same procedure over the last 10 years. The amount held is nowhere near what this guest has specified nor was the guest told to not stay with us. More

Edmonton, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 28, 2014

The pictures don't it justice. We stayed in the one bedroom suite with private deck. Great space to entertain or relax in the wide open kitchen and living room with lots of bright windows and an incredible ocean view. We will definitely stay here again!

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Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

Thank you for your kind remarks. We look forward to serving you again in the future. More

White Rock
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 10, 2014

The rooms with the fireplaces and views of the water are nice and cozy. If you are placed in the back of the hotel (with outdoor hallway to your room) these rooms are more "motel-like" and don't have the fireplace. Not as good.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 1
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

Thank you for your comments. All our suites come with fireplaces which our guests enjoy quite a lot. More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 4, 2013

After reading all the reviews we were a little nervous to try it out but the hotel options in the area are not plentiful nor highly rated. Glad we decided to try it for ourselves as we were pleasantly surprised! It is true that it is an older hotel and the front lobby could use the help of an interior... More

Was this review helpful? Yes 2
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

It is great to hear that you were pleasantly surprised. We do maintain and update our rooms quite often. We are in the process of doing a full replacement of carpets for the entire hotel to better serve our guests. More

Arizona
Top Contributor
66 reviews 66 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 22, 2013

This hotel is in a good location on Marine Drive in White Rock, BC. It has been socked in with fog for the last three days but such a good location to enjoy the beach and walk. Restaurants are nearby. I find this hotel very clean, nicely decorated, with a responsive front desk. I am picky but have found not... More

Was this review helpful? Yes 1
Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

We love our location here on the beaches of White Rock and we are glad you do too! Thank you for your positive comments and we look forward to seeing you again in the future. More

Haleiwa, Hawaii
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 22, 2013

We stayed at this hotel in Canada and had a great time. The room had a kitchen, so it was easy to get up and have something to eat before heading out for a morning walk. The hotel is at the beginning of a water side walkway, a long promenade. The mornings were clear and crisp. A lot of fun... More

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Ocean Promenade H, Manager at Ocean Promenade Hotel, responded to this review

We want to thank you for staying at our hotel. We are glad you had a great time. It is indeed a beautiful walk along the ocean and there are many high quality shops and restaurants along the waterfront. More

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Additional Information about Ocean Promenade Hotel

Also Known As:
Ocean Promenade White Rock
Address: 15611 Marine Drive, White Rock, British Columbia V4B 1E1, Canada
Location: Canada > British Columbia > White Rock
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in White Rock
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ocean Promenade Hotel 2.5*
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