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All 52 Whistler hotels

Mountainside Lodge - A Shell Vacations Resort

3.0 of 5 Hotel   |   4417 Sundial Place, Whistler, British Columbia V0N 1B4, Canada
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Ranked #21 of 52 hotels in Whistler
A recent review
4 of 5 stars reviewed yesterday
canaryyella Norwich, United Kingdom
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257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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English first
Norwich, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

A nice hotel, staff friendly and helpful, pool and hottub were good. Room based on self catering and had everything required, even a dishwasher. Plenty of basics supplied, washing up liquid , cloths , tea , coffe etc. rooms a bit on the small side but we felt that as we were there to enjoy the mountains we didn't spend... More

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Victoria BC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just returned from a week at the Mountainside Lodge in Whistler. Although the property is older (for Whistler) it has been maintained well. We had a wonderful loft room with complete kitchen and small sauna for two. The property is well situated in the village, only steps from great dining, entertainment (100 yards to the lift chair for skiing)- Whistler... More

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Langley City, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Mountainside is a good option for couples or families needing more than one bathroom and separate sleeping spaces. The lofts are decent, and equipped with a (small) kitchen, table, fireplace, and AC. The building is a bit dated, but the price is right and location is excellent, right in the heart of Whistler Village. The only disappointment was there are... More

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Calgary, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with my wife and daughter for a week during Crankworks. Hotel location is awesome. Many shops and restaurants within a few minutes walk. The property itself is a little dated. My biggest issue was that the showers we incapable of maintaining a constant temperature. My whole family was burnt many times. I wouldn't recommend a loft suite if you... More

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Toronto, Canada
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'm not usually one to complain about accommodations but I was really displeased with this hotel. I booked it through the Peak 2 Peak website as I did a package with the gondola tickets and chose the cheaper option as we were on a budget (which is fine) the location is ideal however.... The hotel itself seems dated it defiantly... More

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MountainsideLodge, Guest Relations Manager at Mountainside Lodge - A Shell Vacations Resort, responded to this review

Hi Amanda, I'm very sorry to hear about the issues you experienced during your stay with us. As you correctly pointed out, our central location can result in some late night noise, which is unfortunate. As for the AC and fires, they can certainly be confusing. Our guest room binders have been removed in line with a corporate policy change,... More

Toronto
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

Great place to stay for a family of 4 right along the Village Stroll. The Loft we stayed in had a Queen size bed + sofa bed + 2 baths ( 1 upstairs and 1 downstairs). The kitchen had everything we needed (pots and pans + utensils). Was clean and tidy and we felt like at home. Marlyn, the receptionist,... More

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MountainsideLodge, Guest Relations Manager at Mountainside Lodge - A Shell Vacations Resort, responded to this review

Thanks for your review Jenny. It's great to hear that you had such an enjoyable stay with us. Our units are indeed well equipped, and I'll pass on your compliments to Marlyn! Hope to see you again soon. Best regards, Adam Gordon adam.gordon@wyn.com More

Paulina, Louisiana
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 24, 2014

The front desk staff was very, very friendly and accommodating to our every request. Lodge was located in Whistler Village near the Whistler and Blackcomb Gondolas and the ski lifts as well. (about 2 minute walk) Surrounding the Lodge were SEVERAL awesome restaurants, shops, equipment rental, activity companies, bike rentals. Grocery store, liquor store, drug store, post office; and all... More

Was this review helpful? Yes 1
MountainsideLodge, Guest Relations Manager at Mountainside Lodge - A Shell Vacations Resort, responded to this review

Hi Bonnie! Thanks for your review; we're so glad you enjoyed your time with us. We pride ourselves on our helpful, knowledgeable and courteous staff, it's great to hear they were appreciated. We look forward to welcoming you back to us in the winter! Warm regards, Adam Gordon adam.gordon@wyn.com More

Al Khobar, Saudi Arabia
Contributor
13 reviews 13 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2014

Accommodation here was very good....ideal for the two of us. Only downside was that the hot water supply was erratic and the fire alarm went off several times for no apparent reasons...! Staff though were very friendly and helpful. Best thing about this hotel was the location....walking distance to everything we wanted/needed whilst there.

Was this review helpful? Yes
MountainsideLodge, Guest Relations Manager at Mountainside Lodge - A Shell Vacations Resort, responded to this review

Thanks for your review Rob, We're proud of our spacious lofts and central location, thanks for pointing these out! It's great that you enjoyed your time with us, and hope to see you again on your next visit to Whistler. Best regards, Adam Gordon adam.gordon@wyn.com More

Vancouver, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 22, 2014

On 17/May, me and my friend arrived hotel and check in ~4:30 for room 131. The room is on ground floor and located at the very end of the hallway. We need to open one door to enter the hallway and opening another door at the end of the hallway in order to get to room 131. We entered into... More

Was this review helpful? Yes 3
MountainsideLodge, Guest Relations Manager at Mountainside Lodge - A Shell Vacations Resort, responded to this review

Hello Yetti, I'm sorry that you were so unhappy with your stay. We would of course have moved you to another unit had one been available. I understand that you would have preferred a higher floor, but on a holiday weekend none were available, and we had no notification that this was your preference prior to your arrival. We hope... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 16, 2014

When we first arrived they said they could not find our reservation. There were 4 of us pre-booked with the hotel through a travel agent. They then told us their rooms are not made to accommodate 4 people and that they did not have ANY suites available. After an hour of trying to figure this out they offered us another... More

Was this review helpful? Yes 3
MountainsideLodge, Guest Relations Manager at Mountainside Lodge - A Shell Vacations Resort, responded to this review

Hello Anne, I'm very sorry to hear that you were unhappy with your stay in Whistler. Please get in touch anytime so we can discuss this further and bring about a satisfactory resolution for you. Kind regards, Adam Gordon adam.gordon@wyn.com +1-604-932-4511 More

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Additional Information about Mountainside Lodge - A Shell Vacations Resort

Address: 4417 Sundial Place, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mountainside Lodge - A Shell Vacations Resort 3*
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Also Known As:
Mountainside Hotel Whistler
Mountainside Lodge Whistler

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool
Hotel Style
#19 Family Hotel in Whistler
Hotel Class
Official Description (provided by the hotel)
At Mountainside Lodge, you’ll find all the comfort, service and amenities you desire when you’re ready to balance your sense of adventure with something for your other senses. Mountainside Lodge is surrounded by spectacular mountain views, yet close to the delightful ambiance of Whistler Village. You just won’t find a better base for your adventure all suites have mountain views, attractive tile and rich carpeted floors, gas log fireplace and wooden blinds. The bathrooms have a jetted tub and bath amenities including a hairdryer and cozy bathrobes. The fully equipped kitchen with dining area, has a dishwasher, full size stove & fridge, microwave, iron and ironing board. You’re never far from a stylish hideaway, a gourmet meal or a rejuvenating massage when you make Mountainside Lodge your base for adventure. ... more   less 
Number of rooms
42

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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