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Whistler Town Plaza Suites

4314 Main Street, Whistler, British Columbia V0N 1B4, Canada
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1 room 1 guest
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Whistler Town Plaza Suites
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Regina, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed July 9, 2015

I booked this May 31 and had to cancel on June 14 for July reservation. I was told by booking.com that they tried to request no fee cancellation but the resort denied it. Julie in management had stated that they would not allow the cancellation. I received a letter stating that I would be charged 81.00 cancellation fee. then I... More 

Was this review helpful? Yes 1
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your honest review. It is important to note that the suites at the Whistler Town Plaza are all individually owned and there are many different property managers and booking agents guests are able to reserve through. At the front desk we work with all of the owners and rental managers to check guests in, regardless of how... More 

MANCHESTER
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 25, 2015

Had a problem finding the apartment as we didn't know that the Town Plaza Suites were made up of several lodges ,each with animal names . We discovered that we were in Deer lodge and we were actually parked right outside it !! The apartment couldn't have had a better location , it was right in the middle of town... More 

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Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your kind review. We are glad to hear that you enjoyed the location of the Deer Lodge/Whistler Town Plaza. The underground parking is quite a maze, which is why we have a map at the front desk. I hope you found this useful and not overly complicated, however we are open to suggestions if you have comments... More 

Nyborg, Denmark
Level Contributor
3 reviews
4 of 5 stars Reviewed June 17, 2015

Four friends and I stayed at eagle lodge in january 2015 in a room overlooking the stroll. We didn't hear much noise from the street, but from the room across the hall. Seems like there was a busload of teens constantly going to and from that room and fairly loud music. This wasn't actually a problem since they were quit... More 

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Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your review. Glad to hear you enjoyed your stay. We hope to see you back at the Town Plaza suites next time you are in Whistler. More 

Vancouver, Canada
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 29, 2015

After reading mixed reviews, I was apprehensive about staying for 2 nights at the Whistler Town Plaza. We booked the room through Expedia. It turns out we were pleasantly surprised. We stayed in Deer Lodge, Room 359. The master suite had a comfortable king sized bed, with ensuite bathroom, which had a tub. There was only air conditioning in the... More 

Was this review helpful? Yes 1
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your review. We are glad to hear you were pleasantly surprised. As all of the suites in in the Whistler Town Plaza are privately owned there are a few different ways to book and several different property managers that handle bookings. Some of these property managers prefer to handle their own guest requests and check-ins, which we... More 

Glasgow, United Kingdom
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed March 3, 2015

We stayed in unit 201. - two bedroom, 1 ensuite, 1 bathroom. The Lounge could be made up with a good sized sofa bed, but there would not be much floor space left. Definitely best for four people rather than 6 (The number it was advertised to accomodate). There were other problems related to that: not enough indoor seats for... More 

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Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your honest review. The suites in the Town Plaza complex are all individually owned so the décor and crockery can very quite a bit from room to room. We have passed along your comments on the maintenance items and inventory to the property manager of this suite so they can be addressed for the next guest. The... More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 24, 2015

I stayed in apartment 327 in Eagle lodge (http://www.alluradirect.com/1102). This apartment is on the 3rd floor overlooking the Pedestrian Stroll. Very convenient location - right in the village and manageable walk to lifts, however it can get noisy outside since windows are facing the village stroll. So if you are a light sleeper I will not recommend it. The noise... More 

Was this review helpful? Yes 2
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your review. Glad to hear you enjoyed the location and got to sample some of Whistlers amazing restaurants. We have passed along your comments on maintenance and frying pans that need attention in the suite to the property manager in order to have them corrected. Hope to see you back at the Town Plaza again soon. More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

We stayed in unit 302, one bedroom, of the Bear lodge for a 3 nights and found the unit clean, warm and comfortable. The television, stereo, etc. were getting out of date but for us the unit was for winding down and relaxing after enjoying a day on the slopes and an evening out. There was a lovely gas fire... More 

Was this review helpful? Yes 1
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your review We are glad to hear you enjoyed time in the suite relaxing by the fire. The Reception desk for the Bear, Deer and Eagle lodges is located in the Deer Lodge, and we are able to store luggage during business hours. In the winter months our hours are 8am-midnight, 7 days a week. The hot... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 13, 2015

Really enjoyed our stay at the Town Plaza Suites. Stayed in room 433 and don't really have anything negative to say about the apartment. Had a little difficulty in finding the check-in reception at first, but got there in the end! We were in Eagle Lodge and while this is a fair way down the village stroll (the path that... More 

Was this review helpful? Yes
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Glad to hear you enjoyed the fireplace and easy walk to the lifts. Thank you for helpful comments, we have passed them along to maintenance contact for the suite to ensure they are corrected for the next guest. Looking forward to hosting you on your next trip to Whistler. More 

San Jose, California
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 15, 2015

The positive part of this place is the location, right in the middle of the whole village, very convenient. That's it. Now the negatives: -- Location of the unit -- There are 3 buildings (Bear, Deer & Eagle). If the unit is facing the "village stroll", you will get a bit of noise at night. We stayed in Eagle Lodge... More 

Was this review helpful? Yes 3

Travelers are raving about these Whistler hotels

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed January 9, 2015

Full kitchen and laundry. Large sized 1 bedroom. All amenities were in working order and the room was clean. It is a bit of a walk to the gondola which we got over a bit, but hey if you're in Whistler, who cares! Plenty of food close by, plenty of shops around!

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