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Whistler Town Plaza Suites

4314 Main Street, Whistler, British Columbia V0N 1B4, Canada
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Whistler Town Plaza Suites
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74 Reviews from our TripAdvisor Community

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Level Contributor
7 reviews
3 of 5 stars Reviewed 5 days ago NEW

The care factor is pretty low in this place. The staff at the lobby didn't do anything at all to make us feel welcome. We felt like we were an inconvenience, interrupting the social chat going on behind the counter. When we allowed access to our room at the check in time of 4pm and not a single minute before... More 

Helpful?
Thank Teal W
North Sydney, Australia
1 review
1 of 5 stars Reviewed 1 week ago

Our apartment was located near an intersection. At night people wandering home sounded like they were in the apartment. It was very noisy and difficult to sleep. When I asked the staff at the desk whether there was anything I could do they advised me to ring security. I tried on 2 different occasions and only ever got through to... More 

Helpful?
Thank JeanetteSv

Travelers are raving about these Whistler hotels

Grand Forks, ND
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Deer Lodge for three nights. Originally booked a 1 bedroom suite, but we were upgraded to a two bedroom, two bath suite at no additional charge. The staff is exceptional, willing to go the extra mile for guests. Parking is convenient. Rage suite amenities are great. We were in a renovated unit and it was very comfortable. Would... More 

Helpful?
Thank GFK01
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your review. We are glad to hear you enjoyed your stay. We hope to host you again on your next Whistler Trip. More 

Regina, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed July 9, 2015

I booked this May 31 and had to cancel on June 14 for July reservation. I was told by booking.com that they tried to request no fee cancellation but the resort denied it. Julie in management had stated that they would not allow the cancellation. I received a letter stating that I would be charged 81.00 cancellation fee. then I... More 

Helpful?
1 Thank andton123
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your honest review. It is important to note that the suites at the Whistler Town Plaza are all individually owned and there are many different property managers and booking agents guests are able to reserve through. At the front desk we work with all of the owners and rental managers to check guests in, regardless of how... More 

MANCHESTER
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 24, 2015

Had a problem finding the apartment as we didn't know that the Town Plaza Suites were made up of several lodges ,each with animal names . We discovered that we were in Deer lodge and we were actually parked right outside it !! The apartment couldn't have had a better location , it was right in the middle of town... More 

Helpful?
Thank BBMANCHESTER
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your kind review. We are glad to hear that you enjoyed the location of the Deer Lodge/Whistler Town Plaza. The underground parking is quite a maze, which is why we have a map at the front desk. I hope you found this useful and not overly complicated, however we are open to suggestions if you have comments... More 

Nyborg, Denmark
Level Contributor
3 reviews
4 of 5 stars Reviewed June 17, 2015

Four friends and I stayed at eagle lodge in january 2015 in a room overlooking the stroll. We didn't hear much noise from the street, but from the room across the hall. Seems like there was a busload of teens constantly going to and from that room and fairly loud music. This wasn't actually a problem since they were quit... More 

Helpful?
Thank Lindegaard79
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your review. Glad to hear you enjoyed your stay. We hope to see you back at the Town Plaza suites next time you are in Whistler. More 

Vancouver, Canada
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed May 29, 2015

After reading mixed reviews, I was apprehensive about staying for 2 nights at the Whistler Town Plaza. We booked the room through Expedia. It turns out we were pleasantly surprised. We stayed in Deer Lodge, Room 359. The master suite had a comfortable king sized bed, with ensuite bathroom, which had a tub. There was only air conditioning in the... More 

Helpful?
1 Thank Leefam
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your review. We are glad to hear you were pleasantly surprised. As all of the suites in in the Whistler Town Plaza are privately owned there are a few different ways to book and several different property managers that handle bookings. Some of these property managers prefer to handle their own guest requests and check-ins, which we... More 

Glasgow, United Kingdom
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed March 3, 2015

We stayed in unit 201. - two bedroom, 1 ensuite, 1 bathroom. The Lounge could be made up with a good sized sofa bed, but there would not be much floor space left. Definitely best for four people rather than 6 (The number it was advertised to accomodate). There were other problems related to that: not enough indoor seats for... More 

Helpful?
Thank iksloc
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your honest review. The suites in the Town Plaza complex are all individually owned so the décor and crockery can very quite a bit from room to room. We have passed along your comments on the maintenance items and inventory to the property manager of this suite so they can be addressed for the next guest. The... More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 24, 2015

I stayed in apartment 327 in Eagle lodge (http://www.alluradirect.com/1102). This apartment is on the 3rd floor overlooking the Pedestrian Stroll. Very convenient location - right in the village and manageable walk to lifts, however it can get noisy outside since windows are facing the village stroll. So if you are a light sleeper I will not recommend it. The noise... More 

Helpful?
2 Thank CndnTraveller
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your review. Glad to hear you enjoyed the location and got to sample some of Whistlers amazing restaurants. We have passed along your comments on maintenance and frying pans that need attention in the suite to the property manager in order to have them corrected. Hope to see you back at the Town Plaza again soon. More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 19, 2015

We stayed in unit 302, one bedroom, of the Bear lodge for a 3 nights and found the unit clean, warm and comfortable. The television, stereo, etc. were getting out of date but for us the unit was for winding down and relaxing after enjoying a day on the slopes and an evening out. There was a lovely gas fire... More 

Helpful?
1 Thank KitKat2014
Cheryl W, Front Office Manager at Whistler Town Plaza Suites, responded to this review

Thank you for your review We are glad to hear you enjoyed time in the suite relaxing by the fire. The Reception desk for the Bear, Deer and Eagle lodges is located in the Deer Lodge, and we are able to store luggage during business hours. In the winter months our hours are 8am-midnight, 7 days a week. The hot... More 

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