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Whistler Cascade Lodge

GreenLeadersBronze level
4315 Northlands Blvd, Whistler, British Columbia V0N 1B4, Canada
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1 room 1 guest
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Whistler Cascade Lodge
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359 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (359)
  • Mar-May only
    (90)
  • Jun-Aug only
    (78)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (130)
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Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The good: We have been coming here for almost 10 years because cascade lodge has hands down the best pool in whistler for kids. Most of the rooms are in good condition. The bad: As others have mentioned, the service is sometimes a bit minimalistic. For example they were out of pool towels at the front desk, and so the... More 

Was this review helpful? Yes 2
RQWManagement, Guest Relations Manager at Whistler Cascade Lodge, responded to this review

Thank you for taking time to post a review of your recent stay. We appreciate your feedback and while we unfortunately did not meet your expectations on your recent stay we do go out of our way to make sure all of our guests have a great experience and so hope to see you again in the near future. if... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Upon arrival you have to leave a deposit for the room cash or card €500. We had this in cash but for some reason the guy behind the desk insisted card because it was "easier" we weren't happy with this option but went along with it anyway. We got to the room and settled in, we soon realised there were... More 

Was this review helpful? Yes 1
RQWManagement, Guest Relations Manager at Whistler Cascade Lodge, responded to this review

Thank you for taking time to post a review of your recent stay. We appreciate your feedback, and if you have any additional comments for us please feel free to email me at esanderson@resortquestwhistler.com Emma Sanderson, Customer Care Manager, ResortQuest Whistler More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my second stay here, and it's better than the first one. I quite enjoyed it last time, but I had heeded some advice about facing away from the pool. I don't know what people are complaining about to be honest... I'm up on the fourth floor and all is right with my world. The noise is there, but... More 

Was this review helpful? Yes 1
RQWManagement, Guest Relations Manager at Whistler Cascade Lodge, responded to this review

Thank you for taking time to post a review of your recent stay. We appreciate your feedback and look forward to seeing you again. Please ask for our Repeat Guest discount the next time you book direct (1-800-230-3632) with ResortQuest Whistler. Emma Sanderson, Customer Care Manager, ResortQuest Whistler More 

Vancouver, Canada
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed with several families over the August long weekend, having booked through Resort Quest. We took advantage of a promotion (stay 4+ days, get 40% off) so it was very reasonable. Three families had second-floor 1-BR rooms facing the mountains (two were over the pool, which they did not find noisy, and ours - #234 - was near the parkade... More 

Was this review helpful? Yes 2
RQWManagement, Guest Relations Manager at Whistler Cascade Lodge, responded to this review

Thank you for taking time to post a review of your recent stay. We appreciate your feedback and look forward to seeing you again. Please ask for our Repeat Guest discount the next time you book direct (1-800-230-3632) with ResortQuest Whistler. Emma Sanderson, Customer Care Manager, ResortQuest Whistler More 

Okotoks, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Overall OK. But the details are important when paying a lot for a room. We paid a lot for the room for 2 nights at Whistler and one expects something as simple as ice. Can you not even have an ice maker in the lobby??? Please! And then we asked for change for a $ 2 coin for the laundry... More 

Was this review helpful? Yes 3
RQWManagement, Guest Relations Manager at Whistler Cascade Lodge, responded to this review

Thank you for taking time to post a review of your recent stay. We appreciate your feedback and while we unfortunately did not meet your expectations on your recent stay we do go out of our way to make sure all of our guests have a great experience and so hope to see you again in the near future. Please... More 

Vancouver, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 24, 2015

The suites were well maintained and the staff were nice and helpful. Note that they didn't offer daily housekeeping during our stay; we were told housekeeping was every 4 days, so you might want to call in if this is an issue. Parking was 18 CAD per day with in/out privileges. They have a 21+ check-in policy, but that just... More 

Was this review helpful? Yes 1
RQWManagement, Guest Relations Manager at Whistler Cascade Lodge, responded to this review

Thank you for taking time to post a review of your recent stay. We appreciate your feedback and look forward to seeing you again. Please ask for our Repeat Guest discount the next time you book direct (1-800-230-3632) with ResortQuest Whistler. Emma Sanderson, Customer Care Manager, ResortQuest Whistler More 

Jaco, Costa Rica
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015

We couldn't be any happier with the value of this property. We spent seven nights there while in town to attend a music festival in near by Pemberton. The room had everything you could ask for. I couldn't believe that for what we paid we got a kitchenette, washer/dryer, ironing board, and balcony. Thanks for an awesome stay!

Was this review helpful? Yes
RQWManagement, Guest Relations Manager at Whistler Cascade Lodge, responded to this review

Thank you for taking time to post a review of your recent stay. We appreciate your feedback and look forward to seeing you again. Please ask for our Repeat Guest discount the next time you book direct (1-800-230-3632) with ResortQuest Whistler. Emma Sanderson, Customer Care Manager, ResortQuest Whistler More 

Campbell River
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 22, 2015

Stayed at the Cascade Lodge in July for 5 nights. The 1bedroom suite was perfectly fine...nice kitchen area, living room and balcony that faced the pool area. The only complaint was that there are only blinds in the bedroom, while the living room came with the blackout curtains...would make way more sense to switch those up. Really good location to... More 

Was this review helpful? Yes
RQWManagement, Guest Relations Manager at Whistler Cascade Lodge, responded to this review

Thank you for taking time to post a review of your recent stay. We appreciate your feedback and look forward to seeing you again. Please ask for our Repeat Guest discount the next time you book direct (1-800-230-3632) with ResortQuest Whistler. Emma Sanderson, Customer Care Manager, ResortQuest Whistler More 

Canada
Level Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed July 8, 2015

Spent a week at this location through Worldmark Resorts and mostly enjoyed the place. The service was great, complete with a wrapped package of twizzlers on Canada Day hand-delivered to our door the morning of July 1. Front Desk staff were accommodating and the noon check-out was appreciated. Only worldmark allows the noon check-out as this property is co-owned by... More 

Was this review helpful? Yes 1
Glen M, Manager at Whistler Cascade Lodge, responded to this review

Hello Lansaw, Thank you for your review. You have made some very relevant observations and appreciate all the positive feedback. I am happy that you enjoyed the small gift on Canada Day, noon checkout and found our staff to be accommodating. We are also proud to have the largest outdoor pool in Whistler with an amazing view of Whistler Blackcomb.... More 

Canberra, Australia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed July 8, 2015

We stayed in a 1 bedroom apartment. It was large, clean and well equiped. Very close to everything, lift just a short walk, ask reception for directions for the SHORTEST a way to the lifts, we were there 3 days before we found that we were walking the long way and it was much longer. Kitchen is well equiped and... More 

Was this review helpful? Yes
RQWManagement, Guest Relations Manager at Whistler Cascade Lodge, responded to this review

Thank you for taking time to post a review of your recent stay. We appreciate your feedback and look forward to seeing you again. Please ask for our Repeat Guest discount the next time you book direct (1-800-230-3632) with ResortQuest Whistler. Emma Sanderson, Customer Care Manager, ResortQuest Whistler More 

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