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Club Intrawest - Whistler

Certificate of Excellence
3.5 of 5
Hotel website
4580 Chateau Blvd, Whistler, British Columbia V0N 1B4, Canada
Club Intrawest - Whistler
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Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Steven K Saint Augustine, Florida
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202 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Augustine, Florida
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Four of us stayed in a 2 BR unit. the facility was very nice. we were warmly greeted upon checkin. the room was as expected, clean and well appointed. the location is very good in the upper village. easy walking to all the whistler village sites. especially helpful were the attendants at the desk who were also the concierges. their... More 

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Jeffersonville, Indiana
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family loved our stay here. The staff were all extremely helpful and friendly. They provided us with answers, recommendations and even gave us with some useful print outs on hikes in the area. The rooms were comfortable. They felt very much like a place you'd actually live in. We enjoyed the big, heated family pool with the excellent water... More 

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ClubIntrawest, General Manager at Club Intrawest - Whistler, responded to this review

Dear Garry M, Thank you for sharing your kind review with the tripadvisor community. We are thrilled to know that you and your family enjoyed your stay with us while taking advantage of the many unique amenities we have available for the enjoyment of our Members and Guests at #clubintrawestwhistler I am certain that our wonderful Team Members gave you... More 

Maple ridge bc
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The good: This hotel is charming. The rooms have everythung you need to enjoy your stay. A beautiful soaker tub (I love this!). I agree with a previous poster that the layout is confusing, so depending on where your room is located if can be difficult to find/exit the hotel (definitely not a deal breaker!). All staff members were friendly... More 

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ClubIntrawest, General Manager at Club Intrawest - Whistler, responded to this review

Dear Travelingmomma375, Thank you so much for taking the time to share your review. First and foremost, I would like to apologize for the impression given after filling your post-stay comment card, as we did get one stating the bee situation, to which we replied on June 13. We understand bees can be a nuisance, therefore we took the necessary... More 

Vancouver, Canada
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great time recently for our 5 day stay in Whistler. Club Intrawest has great rooms and we had a one bedroom overlooking the forest and mountains. Very convenient to the village and a short walk to everything. The bus stops about 100 meters from the lobby so it's easy to get around.

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ClubIntrawest, General Manager at Club Intrawest - Whistler, responded to this review

Dear Allan R, Thank you for sharing your review with the tripadvisor community. We look forward to welcoming you back again soon at #clubintrawestwhistler Sincerely, Pablo Contreras, Club Manager More 

Coquitlam, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from 5 days at Club Intrawest and we enjoyed every minute! There was some maintenance going on at the Club but it didn't affect our stay, we even received updates from the staff on when they would be painting in our area. I love the new activities that have been added, such as a members wine and cheese.... More 

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ClubIntrawest, General Manager at Club Intrawest - Whistler, responded to this review

Dear Laura S, Thank you very much for your review. We do appreciate the fact that Members take the time to notice the many improvements that we currently are conducting, and to recognize the wonderful Team Members who are here to serve you. We look forward to welcoming you back again soon. Sincerely, Pablo Contreras, Club Manager More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 9, 2015

Great rooms great service great pool and hot tub and very nice view of the mountain friendly staff walk to the four season hotel for breakfast gave club interwest guest 15% off if u mention your staying at the club interwest

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ClubIntrawest, General Manager at Club Intrawest - Whistler, responded to this review

Dear Jeff B, Thank you very much for your kind and concise review. I could not agree any further with you about the great service that our Team Members genuinely provide. They are awesome! We look forward to having the opportunity to serve you for the 3rd time at #clubintrawest #whistler Sincerely, Pablo Contreras, Club Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 9, 2015

Sunday June 7th, booked into fabulous Club Intrawest for relaxing 6 days stay. Sat at the one functional pool in the afternoon on June 8th. Great location.....except for construction going on at adjoining property. Listened to worker running a gasoline powered tool about 30 to 50 feet away from our pool. Sounded very much like a chainsaw! However, i believe... More 

Was this review helpful? Yes 1
ClubIntrawest, General Manager at Club Intrawest - Whistler, responded to this review

Dear William M, I want to personally thank you for sharing this particular situation with the Tripadvisor community. While this is a specific complaint more than a review, I agree with you that we did not handle it correctly, therefore the need to sign up to Tripadvisor. I sincerely apologize for the suggestion that you apparently got from one of... More 

Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 5, 2015

This is my first night at this hotel, and my recommendation is to NOT stay anywhere near the kids pool if you are trying to be able to hear yourself think. I have 2 year old twins who are now being kept awake due to the constant screaming from the pool (which is open until 11pm) Also, no curtains whatsoever... More 

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ClubIntrawest, General Manager at Club Intrawest - Whistler, responded to this review

Dear amby6063, Thank you for your review. I am very sorry to learn that your vacation was disrupted by the few Members who decided to take advantage of the pool opening hours. Your review has inspired us to talk to our Team to ensure that the pool closing hours keep being observed and enforced. I hope that we can have... More 

Monroe, Louisiana
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 25, 2015

This is a very good vacation and gathering spot for friends. The lobby and rooms are modern and have a rustic look, that is comfortable and soothing. There is no need for a car. A full service grocery store, restaurants, liquor stores, multiple Starbucks locations and plenty of places to shop for apparel, essentials and various services are all within... More 

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ClubIntrawest, General Manager at Club Intrawest - Whistler, responded to this review

Dear 63TimeTraveler, Thank you for taking the valuable time to provide the Tripadvisor community with your feedback. Your comments are valuable and highly appreciated. We will keep working with our Team to ensure they continue providing the consistent excellent service that our Club Members and Guests deserve. While we are conducting the necessary building upgrades during the Spring and Summer,... More 

Vancouver, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 19, 2015

We are members of Club Intrawest and it was the very best decision we ever made. The resort is beautiful, comfortable, clean and always updated but never at the expense of the visitor. There is an adult outdoor heated swimming pool and two hot tubs open year round,eucalyptus steam room and exercise facility. A 2nd family outdoor heated swimming pool... More 

Was this review helpful? Yes 1
ClubIntrawest, General Manager at Club Intrawest - Whistler, responded to this review

Dear bcguys, Your review is highly appreciated and we hope the Tripadvisor community has the opportunity to use your review to better take advantage of everything that Club Intrawest - Whistler has to offer, including making new family members. The service and care of our Team Members is definitely our strongest asset, and I can relate to your comments as... More 

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