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All 53 Whistler hotels

Pinnacle Hotel Whistler

3.5 of 5 Hotel   |   4319 Main Street, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Pinnacle Hotel)
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Pinnacle Hotel Whistler
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86%
Ranked #16 of 53 hotels in Whistler
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 5, 2014
Freddy_J90 North Vancouver, Canada
  • Reviews (620)
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620 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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  • Chinese (Simplified) first
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  • English first
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English first
There are newer reviews for Pinnacle Hotel Whistler
See the most recent reviews
North Vancouver, Canada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 5, 2014

I recently went for a weekend stay in Whistler with my girlfriend and stayed in the basic room here. At ~$100 a night, we got a kitchen (stove, full sized fridge, microwave, toaster, teapot, coffee maker, and dish washer), an in-room hot tub, a deck, a TV, and Wi-fi. Everything was really clean with a nice sized bed and couch.... More

Was this review helpful? Yes 1
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hello Freddy_J90, Thank you for taking time to review our hotel, we are glad you enjoyed your stay and we look forward to welcoming you back. Kind Regards Sonia Anderson Hotel Guest Services Manager More

Vancouver, Canada
Top Contributor
96 reviews 96 reviews
16 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 22, 2014

Deluxe studio suite has everything you need whether for a night or a week. Kitchenette well equipped with everything you'd need to look after yourselves for a while; microwave, oven, stove, all eating & cooking utensils and tableware (set of four of everything), fireplace, balcony. Room was very clean. Large shower in the bathroom but also a large jacuzzi tub... More

Was this review helpful? Yes 1
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Walkabout55, Thank you for taking the time to review our hotel. We are thrilled you enjoyed your stay and look forward to welcoming you again. Kind Regards Sonia Anderson Hotel Guest Services Manager More

Oxford, United Kingdom
Top Contributor
50 reviews 50 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 20, 2014

Only booked one night in Whistler, but wanted to stay a second, unfortunately our original hotel was full so we had to move to The Pinnacle. We weren't disappointed at all. The room was as described, very comfortable and with plenty of room to relax. Little bit disappointed with the 'fitness centre' as it was much smaller and limited on... More

Was this review helpful? Yes
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi GAR4898, Thank you for taking the time to review our hotel, We glad to help you enjoy your second night. Kind Regards Sonia Anderson Hotel Guest Services Manager More

Devon UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 10, 2014

When we arrived the room was not as described by Bookings.com. Once we showed the manager what we thought we had booked we were given a free upgrade to a very nice room with a lounge area. Our daughter works in Whistler so we wanted a lounge area to be able to spend time with her over a gin and... More

Was this review helpful? Yes 2
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Swifty-senior, We are so glad you enjoyed your upgraded room and visit with your daughter, we hope to welcome you again. Kind Regards Sonia Anderson Hotel Guest Services Manager More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2014 via mobile

Booked a room on a busy spring break weekend. When we got there they upgraded us to a suit with two balcony a small kitchen and a jacuzzi tub! Close to grocery stores, liquor store, and the main village path. I went in with the thought that it wasn't going to be the most glamorous hotel I've stayed at in... More

Was this review helpful? Yes 1
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Kaileyjean, Thank you for your review of our hotel, we are thrilled you enjoyed your stay and very much look forward to you returning. Kind Regards Sonia Anderson Hotel Guest Services Manager More

Vancouver
Top Contributor
78 reviews 78 reviews
22 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 30, 2014

This hotel is well situated close to the stroll of downtown Whistler Village. Easy to find with the first turn into town, parking is abundant, and very welcoming by the Manager Sonia. She provided a wonderful and friendly welcome, and good directions to all we needed. The room was very well appointed, renovated bathroom, full kitchen, a jet tub in... More

Was this review helpful? Yes
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hello, Thank you for your review, we are thrilled you enjoyed your stay and look forward to welcoming you again. Kind Regards Sonia Anderson Hotel Guest Services Manager More

Kelowna, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 30, 2014 via mobile

I booked accommodations for 4 people, 2 rooms with 2 queens, 3 weeks before the planned trip. When I hadn't received a confirmation email I called again the week before. They said my name wasn't even in the system and told me they have no rooms for me and try calling back during the day. When I called back the... More

Was this review helpful? Yes 1
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hello Scott R, Thank you for taking the time to review us. Scott it would be great to talk or email with you regarding this situation. Please donot hesitate to contact me at admin@whistlerpinnacle.com Kind Regards Sonia Anderson Hotel Guest Services Manager More

Seattle, Washington
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 24, 2014 via mobile

No major complaints. The staff was friendly, room was comfortable, and location was good. I agree with the previous reviewer that the room was excessively hot at night which required letting in street noise in order to be cool enough to sleep. We had a room directly across from the (working) elevator which had me worried about noise but this... More

Was this review helpful? Yes
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this review

Thank you for your review and yes we are offering a great value to our guests. Thank you, Sonia Anderson Hotel Guest Services Manager More

Burnaby BC
Contributor
17 reviews 17 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 21, 2014

Lots of minor maintenance issues - smoke detector hanging from the ceiling, broken sliding door lock, questionable elevator. My room was overly hot and there was no simple way to control the heat. Slept with the door cracked open, but that meant more noise. I am most concerned that they didn't honour Aeroplan. Really felt ripped off on this and... More

Was this review helpful? Yes 1
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this review

Hi Gstamford, Thank you for your review we do apologise for any misunderstanding, we have aeroplan avaliable for guest's who book direct with us. Please donot hesitate to email me at admin@whistlerpinnacle.com with your aeroplan details and we will credit your aeroplan account. More

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Additional Information about Pinnacle Hotel Whistler

Address: 4319 Main Street, Whistler, British Columbia V0N 1B4, Canada (Formerly Whistler Pinnacle Hotel)
Phone Number:
Location: Canada > British Columbia > Whistler
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Pinnacle Hotel Whistler 3.5*
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Also Known As:
The Pinnacle Hotel Whistler

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Best Value Hotel in Whistler #13 Romantic Hotel in Whistler #16 Family Hotel in Whistler #16 Business Hotel in Whistler
Hotel Class
Number of rooms
84

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