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Whistler Pinnacle Hotel

3.5 of 5
4319 Main Street, Whistler, British Columbia V0N 1B4, Canada (Formerly Pinnacle International Hotel)
Hotel amenities
Ranked #7 of 56 hotels in Whistler
4.5 of 5 stars 271 Reviews
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271 reviews from our community

What travelers say about this hotel
  • Desk staff(5)
  • Very friendly(5)
  • Flat screen TV(4)
  • Jacuzzi tub(4)
  • Gas fireplace(3)
Traveler rating
    142
    93
    28
    5
    3
Only show reviews for Family (52) | Couples (124) | Business (10)
Date Rating
alsw5
Ho Chi Minh City, Vietnam
Senior Reviewer
10 reviews
4 helpful votes
3 of 5 stars Reviewed February 6, 2012 NEW

Nothing as such to complain about, but I think there are better places for the money. One gripe was a oung (early 20s) Irish girl with very little customer service skills refused to allow check in until 1500hrs as per the rules - apprently no exceptions can be made. Pretty thoughtless service when they knew I was coming early from... More

Was this review helpful? Yes
John Mayne, General Manager at Whistler Pinnacle Hotel, responded to this review
February 8, 2012

Thank you for taking the time to post a review. I would like to personally apologize for not having a room available to you upon your arrival. We do strive to meet early check in requests but are unfortunately not able to do so in all cases. We are quite proud of the service levels that we provide but in... More

datawx
Victoria, British Columbia, Canada
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed February 5, 2012 NEW

Super friendly staff. Good room. Quiet heating. Friendly housekeepers. Steps to village walkway, bus to ski lifts and Grocey Store. Room had stove, small dishwasher etc. everything to cook with except pots and pans! Ski storage on ground floor too. Only moan and I have this with a lot of hotels is parking fees. I paid $229 a night plus... More

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John Mayne, General Manager at Whistler Pinnacle Hotel, responded to this review
February 8, 2012

I appreciate your time in posting a review of our hotel. We have a great team here at the Pinnacle and love it when our service is mentioned. Although charging for parking is standard in Whistler, please let me know when you are returning and I would be more than happy to provide parking to you at no charge. All... More

Travelgalle
Pawleys Island, South Carolina
Contributor
16 reviews
12 helpful votes
5 of 5 stars Reviewed February 3, 2012 NEW

Yes it is a little further away from the lifts but the walk is really not a problem only a 10 minute walk. There are lots of resturants and shops and bars all surrounding the hotel. One of the best features is that you can have the option to have a large jacuzzi tub in your room. Very nice!. Also... More

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John Mayne, General Manager at Whistler Pinnacle Hotel, responded to this review
February 8, 2012

Thank you so much for posting your review and we are very appreciative of your kind words. We are happy to provide complimentary Wi-Fi throughout the hotel to our guests but unfortunately we do not have complimentary computer usage at the moment, but will certainly take this under consideration. Again, thank you for your review. Warm regards, John. More

Daniel S
Vancouver, Canada
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed January 30, 2012

We Stayed here in November and had a great time. The place is very close to the village but just outside enough to not here the hustle and bustle from the night club crowds. The room was clean and very cozy, the jacuzzi was a great touch. I would gladly stay here again. More

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Gina94110
San Francisco, California
Reviewer
5 reviews
1 helpful vote
5 of 5 stars Reviewed January 26, 2012
1
person found this review helpful

This hotel is the perfect choice if you are looking for good value but not luxury. The rooms are affordable and not large or elegant, but they are clean and there's everything you could want, including a well-equipped kitchenette, in-room jacuzzi (with mirrors, what a hoot!), and gas fireplace. The rooms are ideal for couples, and the hotel is quiet,... More

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mdigz
Ontario, Canada
Contributor
12 reviews
78 helpful votes
4 of 5 stars Reviewed January 21, 2012
1
person found this review helpful

We visited this hotel in August this past summer and I must say this hotel is an excellent option for those travelling as a couple or with a family. Each room is equipped with a small kitchenette that includes a microwave, stove/oven and sink. Silverware, pots and pans and other dishes are all included in the room which is a... More

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David L
Dallas, Texas
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 20, 2012
1
person found this review helpful

We had an incredible stay at the Pinnacle. This is the best value in Whistler. The front desk staff are genuinely kind people. The room was great and we enjoyed having a full kitchen in the room. The 2-person jetted tub in the room was awesome. We loved the location. It's a very easy 10-minute walk to the base of... More

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SusanTP
Bethesda, Maryland
1 review
1 helpful vote
5 of 5 stars Reviewed January 20, 2012
1
person found this review helpful

My husband and I stayed at Whistler Pinnacle over Martin Luther King weekend. The gentlemen at the front desk, Rob and Paul were absolutely wonderful offering not only quick and efficient service but were so very helpful and friendly....offering maps and suggestions for restaurants, ski rental places, directions etc. Our room was beautiful on the top floor with a vaulted... More

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John Mayne, General Manager at Whistler Pinnacle Hotel, responded to this review
January 21, 2012

Thank you for taking the time to post a review of our hotel. We are very proud of the service that our staff provides. And thank you for recognizing Rob and Paul; they really are exceptional and very genuine in their desire to provide great service. All the best, John Mayne General Manager More

Mandy M
North Vancouver, Canada
1 review
2 helpful votes
5 of 5 stars Reviewed January 19, 2012
2
people found this review helpful

I have stayed in the Pinnacle Whistler a few times now, I have found it a great experience. The staff are amazing , friendly, the rooms are comfortable, with fireplace and jet tubs. The rooms have a mini Kitchen so if I dont feel like eating out I can stay in and have something other than Microwaved food. I travel... More

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MiloK2
New York City, New York
Top Contributor
50 reviews
29 helpful votes
4 of 5 stars Reviewed January 18, 2012

I have stayed in Pinnacle now twice and love this place. There are a ton of pluses which I will name and the only negative that I could find is that the rooms are a bit dated but otherwise very comfortable. The staff is superb, attentive, friendly and knowledgeable about the surroundings. The restaurants, Quattro and Alta are both excellent.... More

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Whistler Pinnacle Hotel Also Known As

  • The Pinnacle Hotel Whistler
Address: 4319 Main Street, Whistler, British Columbia V0N 1B4, Canada (Formerly Pinnacle International Hotel)

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