During June 2013 I stayed in a suite on the 1st floor having a balcony that overlooked the 'village stroll'. I felt quite at home in this room and hotel, the room was impeccably clean, comfortable, well equipped and had plenty of light with curtains open. The hotel staff were naturally friendly and not too patronizing - a minor point... More

spent my 42nd birthday weekend in Whistler. Brought our golden lab along and stayed at the Crystal Lodge hotel. Excellent service from Johanna. Awesome beds soooo comfortable, great room and decor. In the hub of everything, just loved my stay!! will go back again and again!! Thanks everyone for the great service!! PS thanks Johanna for the chocolate malt balls... More

This was our second visit to the Crystal Lodge, we also stayed in 2010 and didn't want to book anywhere else. This trip to Canada was a 20th wedding anniversary treat to ourselves and the management and staff left us a lovely bottle of bubbly and an annivesary card. What a lovely touch. The suite was lovely. Very fresh, spotlessly... More

Weirdly laid out hotel jammed in around some shops and restaurants. All perfectly satisfactory but nothing special. Room was a bit small - no room for 2 suitcases open at the same time. Expensive parking - $22 per day compared to $8 per day in the public car park nearby. Service was efficient and courteous.

We stayed 2 nights. Requested a room away from main square so it would be a bit quieter...as it was a long weekend. The room location was quiet - but walls very thin and you could hear muffled conversations next door. We had a nice outlook over the mountains with a small deck. Excellent Reception service. Small room, but has... More

The Crystal Lodge was very helpful at making my young family feel at home. They were able to help us with dining and attraction reservations. We had a wonderful stay with a great view of the mountains. The staff were very friendly and helpful. I loved how each morning we could go to Starbucks in our pajamas and sit and... More

Rooms kinda small... But we were just in the room to sleep and shower... To much to do and see to stay in the room! Perfect location!! Walking distance to shops, food, and lifts! All workers very nice and helpful!! Answered any question for you. Hope to be back soon!!! There is a Ski and snow board room down stairs... More

Perfect location in downtown Whistler for walking anywhere. The hotel staff is exceptional, front desk took care of every request with smiles and a genuine 'want to help' approach. I made reservations on-line and they made sure to accomodate my request for a room where the window/sliding glass doors did not face a wall. Housekeeping staff was also very accomodating.... More

This hotel has the best in customer service. They treat you right! We loved our stay and had the most comfortable beds! My dog was treated like a queen, thank you! I loved that we were in the HUB of the village and we had many restaurants to choose from on site and near by. This hotel prides themselves on... More