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All 56 Whistler hotels »

Crystal Lodge Hotel

3.5 of 5
4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
Hotel amenities
Ranked #14 of 56 hotels in Whistler
4.0 of 5 stars 295 Reviews
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295 reviews from our community

What travelers say about this hotel
  • Would definitely stay(6)
  • King size bed(6)
  • Hot tub(5)
  • Very good(5)
  • Great Place(4)
  • Clean and comfortable(4)
Traveler rating
    134
    107
    26
    17
    11
Only show reviews for Family (67) | Couples (124) | Business (12)
Date Rating
hotsyd22
Sydney
Senior Contributor
26 reviews
26 helpful votes
4 of 5 stars Reviewed February 8, 2012 NEW

We stayed here for five nights in Jan 2012. The hotel was clean, modern and located right in the heart of Whistler village just 50metres from the base of both Whistler and Blackcomb mountains - the location could not be faulted. There was complimentary wi-fi internet which was good. The only drawback was there was limited breakfast options - Starbucks... More

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pellydog
Oshawa, Canada
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed February 7, 2012 NEW

Travel date: December 12 2011 Have to say that we had a good experience at the Crystal. Really nice accommodations with everything that a ski village hotel could offer. Ski lifts, restaurants, bars all outside the front steps. And not overly noisy inside. Nice outdoor pool and hot tub. Although kind of awkward to get to around the supper hour.... More

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greatdivide11
Ottawa
1 review
3 of 5 stars Reviewed February 6, 2012 NEW

Stayed here Jan25-30th 2012, in one of the rooms with 2 double beds. It was one of the smallest hotel rooms I've ever seen or stayed in! Beds were comfortable, nice pillows too, and it was a clean room with a pretty good view of the slopes. The bathroom was small and the shower wasn't great but it did the... More

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Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
February 7, 2012

Thank you for taking the time to post your review following your recent stay at the Crystal Lodge. We are delighted that you found our location to be convenient to all that Whistler offers and that our guest services met or exceeded your expectations. Your comments about the hot tub are also well received and will ensure this is monitored... More

Debski_12
Chicago, IL
Reviewer
3 reviews
4 of 5 stars Reviewed February 3, 2012 NEW

Great price, terrific hotel! The location can't be beat as Crystal lodge is located right by the gondola to the mountain, bars, restaurants, guest relations and the beginning of the village stroll. We stayed in room 166 which was at the very end of the hotel with a view of the parking lot. I'm not complaining though because it was... More

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Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
February 7, 2012

We are very pleased to hear that you that the two of you enjoyed your experience at the Crystal Lodge. We are pleased that you enjoyed the Deluxe King room and that you found our staff to be welcoming and accommodation throughout your stay. We would also like to thank you for reporting the loose tile in the bathroom. We... More

Posted by a Whistler Blackcomb traveler
Kirkland, Washington, USA
4 of 5 stars Reviewed January 31, 2012
1
person found this review helpful

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Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
February 7, 2012

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Gnomes1
Weymouth, United Kingdom
2 reviews
5 of 5 stars Reviewed January 30, 2012

Myself and three friends have recently returned from a 9 night stay at the Crystal lodge hotel Whistler. I was so impressed with this hotel and my holiday that I felt compelled to make this my first ever review on tripadvisor, though I have used this site every time I have booked a holiday. This was our first time in... More

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Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
February 7, 2012

We are honored that your experience at the Crystal Lodge has motivated you to submit your first Tripadvisor review! Our team works very hard for reviews like the one you have posted and will most certainly be shared between our departments to ensure more guests expectations are exceeded. Thank you again and we look forward to the opportunity of welcoming... More

kirk13
Iowa
Reviewer
3 reviews
4 of 5 stars Reviewed January 30, 2012

I recently stayed here and had a wonderful experience. In the literature they say they are in the middle of it all and it really is. You can walk to just about anywhere you want to from the hotel. The rooms are a bit older but well kept. The staff was exceptionally nice from the front the desk on down... More

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Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
February 7, 2012

Kirk, thank you for your positive review following your recent stay at the Crystal Lodge. I am especially pleased to read that our staff treated you with care throughout your stay. We look forward to welcoming you back in the future. Kind regards, Ian Lowe. More

Msp07
Minneapolis, Minnesota
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed January 30, 2012

The Crystal has both a "hotel" and a "lodge" which are connected, but I understand the roooms options are different. We stayed in the hotel. The room was decent, on the small side and the thermostat was broken so we had to run the AC at the same time. It's very modest decor-wise, but it did have a fridge which... More

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Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
February 7, 2012

Thank you for taking the time to submit your review following your return to Minnesota. We are pleased that you enjoyed many of the qualities of the hotel including our location and customer service. You are correct in your assessment of our hotel as we have two distinctive wings with our south wing rooms offering much smaller accommodation better suited... More

dallas_sky10
Vancouver, Canada
Contributor
17 reviews
13 helpful votes
4 of 5 stars Reviewed January 28, 2012

We always try to stay in the Crystal Lodge when we come to Whistler. We love getting one of their loft rooms which have a full kitchen. The only downside is the hot tub and pool are located past reception, a restaurant, and bar. With that said, just make use of the robes in each room and pack a pair... More

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Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
February 7, 2012

Thank you for your continued patronage in the Crystal Lodge. We are pleased that you have enjoyed your most recent stay at the hotel and look forward to the opportunity to welcome you back again soon. In the future, please do not worry about packing your flip-flops and instead recommend asking the front desk for slippers instead as we provide... More

Review N
Vancouver, Canada
1 review
1 of 5 stars Reviewed January 26, 2012

Extremely disappointed with the lack of internet from late afternoon to the next morning. Unfortunately there is no other wireless alternative nearby to connect onto from our room, and upon reading additional reviews, it's apparently a common problem at this property. We were told it's because of the tech support team (says Guestek on the ethernet in-room connector) being in... More

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Ian Lowe, General Manager at Crystal Lodge Hotel, responded to this review
February 7, 2012

Thank you for taking the time to post your review of your Crystal Lodge experience following your recent stay with us. I am troubled to hear that our temporary wireless connectivity issues took from what was otherwise a nice experience. This has been our first winter offering complimentary guest internet and have identified areas of opportunity for us to improve... More

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Crystal Lodge Hotel Also Known As

  • Crystal Hotel Whistler
  • Crystal Lodge Whistler
Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada

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Crystal Lodge Hotel
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