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Crystal Lodge Hotel


Hotel class 3.5 of 5
4154 Village Green, Whistler, British Columbia V0N 1B4, Canada
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Reviews you can trust

83% Recommend
4.0 of 5 stars 93 reviews
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By trip type
All (93)
[ Date ] [ Rating ]
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5 of 5 stars
VWebb   5 contributions
CA
Oct 27, 2009 | Trip type: Family

We booked a two-bedroom, two-bathroom room for one night. The room was huge and made for a great time together as a family (parents & two adult children). The room had a nice balcony with a view of the slopes. The room had a fully equipped kitchen, dining area, fireplace and was very clean. My only caution would be the... more

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2 of 5 stars
MarcelDuchamp   2 contributions
Maine
Oct 16, 2009 | Trip type: Friends getaway

We rented two rooms - they were both small, sparsely furnished and run down. The mini-bars (actually baskets - there are no refrigerators) offer Gallo wine. The TVs are fading tube types. The desks are round, wooden cafeteria tables. The room was small, the showers loud and the bathrooms worn. The in-hotel restaurant is The Old Spaghetti Factory. Yes, the... more

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4 of 5 stars
procus   9 contributions
Dublin
Oct 3, 2009 | Trip type: Couples

Hotel is in the centre of whistler, surrounded by shops & restaurants, hotel room was huge & really lovely & exremely comfortable & clean,parking was extra.Staff were very friendly . more

Management response from
Bryan Pilbeam, General Manager

Thank you for taking the time to share your feedback. I am pleased you enjoyed our great location and rooms, as well as the serivce by our team. Bryan Pilbeam General Manager

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5 of 5 stars
lookmoo   2 contributions
wales
Oct 2, 2009 | Trip type: Couples

Friendly and attentive staff. Superb room-deluxe studio. Center of everything for whistler. We will return. D Webber N Kershaw more

Management response from
Bryan Pilbeam, General Manager

Thank you both for taking the time to share your feedback. I am pleased you enjoy the services of our team, "superb room-deluxe studio" and our location. We look forward to having the opportunity to look after you in the future. Bryan Pilbeam General Manager

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4 of 5 stars
MoDo91   3 contributions
Düsseldorf
Sep 26, 2009 | Trip type: Friends getaway

Nice hotel, with a good location! Parking is not included in the price. The room was pretty nice. more

Management response from
Bryan Pilbeam, General Manager

My sincere thanks for taking the time to share this review. I am pleased to hear how you enjoyed the room and location of the hotel. Bryan Pilbeam General Manager

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4 of 5 stars
wonderfulworld   134 contributions
Seattle, Washington
Sep 13, 2009 | Trip type: Couples

I booked a "deluxe" room with two queen beds requesting a balcony, if available. It was. The view is mostly of other buildings, but it was private and we enjoyed having a drink on it after dinner. The room was big. I estimate it at 450-500 sq ft., and it was decorated in a pleasing contemporary style. The only request... more

Management response from
Bryan Pilbeam, General Manager

Thank you so much for taking the time to share such a detailed review. I am pleased to read that our attention to detail and new upgraded towels met your expectations. More importantly, I am pleased to read that we will have the pleasure of looking after you again in the future. If you enjoyed this Deluxe room, I would...

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5 of 5 stars
BrendanVancouver   5 contributions
Vancouver
Sep 11, 2009 | Trip type: Couples

I have stayed at the Crystal Lodge numerous times in the past and was impressed yet again. All of the staff are very friendly and helpful, when we arrived on the Friday they were swamped at the front desk and unable to check us in early but set up our parking and took our number to call us when the... more

Management response from
Bryan Pilbeam, General Manager

Thank you "Vancouver" for taking the time to write such a detailed review. I was pleased to read of your great interactions with our service team. I note your comments on our pool area - while we have esthetically enhanced this area significantly over the past year, it is a tough one to change too much ! (size, location) That...

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4 of 5 stars
travelersca   2 contributions
CA
Sep 3, 2009 | Trip type: Couples

We stayed at the Crystal Hotel in Whistler. Our first trip there. Loved that it was right in the Village with lots of shops and restaurants. We had the Suite with a fireplace and jetted tub. Very nice, comfy bed. Would diffinately stay there again. Beware thou, restaurants prices in Whisler are about double the price of food in the... more

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5 of 5 stars
OandL   12 contributions
Florida
Sep 2, 2009 | Trip type: Couples

Excellent location, steps to gondola, chair lifts and restaurants. We spent our first night in their least expensive room with moldy bathroom, stayed awake to the street noise until 3 AM and couldn't wait to leave. Next morning talked to Rachel from England, the Front Desk Manager. She was professional and helpful. Moved us to an upgraded room in the... more

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5 of 5 stars
JKMillerInc   11 contributions
JKMillerInc
Aug 18, 2009 | Trip type: Couples

This could have turned into a disaster, but resulted in the most romantic, fabulous place we've ever stayed. My husband booked the room for our 10th anniversary, but accidentally booked a room with two double beds. When I got the email confirmation, I called to see if I could fix it. Rick in reservations was able to transfer us to... more

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Crystal Lodge Hotel Also Known As

  • Crystal Hotel Whistler
  • Crystal Lodge Whistler
Address: 4154 Village Green, Whistler, British Columbia V0N 1B4, Canada