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The Westin Resort & Spa, Whistler

4.0 of 5 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
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Certificate of Excellence 2014
The Westin Resort & Spa, Whistler
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The Westin Resort & Spa, Whistler
The Westin Resort & Spa, Whistler
The Westin Resort & Spa, Whistler
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1,219 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NYC
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

You really can't beat the location. Steps to the gondola and all of Whistler's shops and restaurant, yet still set back a bit so it's still quiet. Our room on the 8th floor had a great view of the mountain and gondola, and was the perfect size for 2 people. The couch and fireplace were nice touches. The bathroom was... More 

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Sydney, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This was our first time to Whistler and were so very happy to stay at the Westin. What made it was the location and services as ski hire is within the hotel, there's plenty of shopping options for that extra layer or new goggles, your ski valet collects your skis after every day at the bottom of the gondola (ie... More 

Was this review helpful? Yes 2
Odessa, Texas
Contributor
18 reviews 18 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff at the Westin Whistler is still dedicated to making certain you have a good trip even though the snow this year at Whistler has been at a multi-decade nadir. The were booked solid on my arrival so I did not get my usual upgrades. The standard King Room was a bit on the small side but included a... More 

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Toronto
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After reading a few reviews about the hotel I decided to put my review. Our family spent the holiday season at The Westin and it was fantastic. We had a nice one bedroom suite with a kitchen in the East tower. What impresses me is the staff, it is not the layout or the room or how busy the place... More 

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Vancouver
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Our stay at the Westin Whistler was very enjoyable! Our 1 bedroom suite was well appointed and very clean. The staff were helpful and cheerful which is always appreciated when you are on vacation. The location was fantastic, a short walk to the gondola but there is also a shuttle to take you there if desired.

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mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Thank you for writing such a lovely review klandVancouver! I look forward to sharing your comments with our team, and I hope we can welcome you back soon! Stay well, Lisa McCormick Hotel Manager More 

Portland, OR
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

What you're paying for is the location. It's right in the middle of it all, right next to the slopes, and the views can be great. To be fair, the service was great-everyone we dealt with was extremely, helpful, friendly, etc.. etc.. The rooms, though adequate, are starting to show wear. Doors are banged up, trim is damaged, carpet shows... More 

Was this review helpful? Yes 1
Seattle, Washington
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Don't get me wrong the hotel is nice and perfect, but there were some disappointing events. First, we arrived at our hotel around 3pm-ish. I went up to the front desk to check in, but I was informed that check in wasnt until 4, so we would have to wait. She took my name down and phone number and informed... More 

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mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Njm365, Thank you for taking the time to share your review. I was very disappointed to read that we did not put our best foot forward during your stay. Please contact me at your earliest convenience (lisa.mccormick@westinwhistler.com) so that I can speak to you further about your experience. Stay well, Lisa McCormick Hotel Manager More 

La Jolla, California
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We arrived at the hotel at noon and were told our one bedroom suite was not clean yet. When we were told our room was finally "Ready" (after 4 PM) we were appalled by the condition of this room. The bathtub was full of hairs, the kitchen had crumbs all over, the fridge was filthy, and the pullout sofa had... More 

Was this review helpful? Yes 4
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear kalm18, I was sincerely sorry to read about your experience, which I assure you is not reflective of our standards whatsoever. Please contact me at your earliest convenience (lisa.mccormick@westinwhistler.com) so that I can speak with you further. Stay well, Lisa McCormick Hotel Manager More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Went up to Whistler for a night away with a girlfriend (we are Vancouver locals, so it was just a quick overnight trip). This was our first stay at the Westin and we were met with outstanding customer service from Will at the front desk. He was friendly, and went above and beyond with the time he spent his recommendations... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear AB3ck, Thank you for visiting us for the night! There is so much to do in Whistler aside from the mountain, and it sounds like you and your girlfriend had a perfectly romantic getaway. Thank you as well for the comments about Will. He's such a talented asset to our team, and I'm so pleased to hear that he... More 

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

A fan of Starwood properties, but this one does not hit the mark. Consider other places to stay in Whistler Village as this Westin does not warrant a premium price. The premium price comes because of location - close to the Gondolas. But, you can stay just as close at the Hilton for 1/2 the price. 1 bed room suite... More 

Was this review helpful? Yes 1
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear SeattleBizMom, Thank you for taking the time to share your review. I'm pleased to hear that you enjoyed your time in Whistler and our location, though I was sorry to read that you felt your stay was only average. We have a large variety of room types with different layouts, and on a return visit I'd love or our... More 

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(12)
  • Very nice(10)
  • Pool area(9)
  • Ski valet(9)
  • Bedroom suite(7)
  • Great location(7)
  • Gas fireplace(3)
  • Living room(3)

Additional Information about The Westin Resort & Spa, Whistler

Address: 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Resort & Spa, Whistler 4*
Number of rooms: 419
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Also Known As:
The Westin Resort And Spa, Whistler
The Westin Resort & Spa, Whistler Hotel Whistler
Westin Resort Whistler
Westin Hotel Whistler
Westin Whistler
Whistler Westin
Hotel Style:
#4 Business Hotel in Whistler
#6 Top resorts Hotel in Whistler
#7 Spa Hotel in Whistler
#8 Ski-In / Ski-Out Hotel in Whistler
#8 Luxury Hotel in Whistler
#12 Family Hotel in Whistler
#13 Romantic Hotel in Whistler

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