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The Westin Resort & Spa, Whistler

4.0 of 5 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
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Certificate of Excellence 2014
The Westin Resort & Spa, Whistler
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The Westin Resort & Spa, Whistler
The Westin Resort & Spa, Whistler
The Westin Resort & Spa, Whistler
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1,165 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Yes we stayed during Christmas so we knew it would be pricey but even we were a little surprised at how out dated the hotel looked for what we paid, it was clean though, and we realize that being a ski resort has its challenges, ski boots and extra gear can wreak havoc on walls and carpets but the capital... More 

Was this review helpful? Yes 1
London
Top Contributor
97 reviews 97 reviews
54 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our fourth stay at the Westin in Whistler. We like it because the location is good and as we were travelling early in the season we got a two bedroom suite for less than what we normally pay for a one bedroom. The hotel gave us a one-bedroom interconnecting with a king bedroom so we had lots of... More 

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Ottawa, Canada
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the first week of December, unfortunately it rained most of the time. This is a beautiful hotel, nice mountain log cabin finish inside, and only footsteps to the Whistler gondola. The rooms were nice, good views, fire place, good kitchenette, great shower head. The price does seem a little high for the time of year and amount... More 

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed at the Westin Whistler for 10 days and every part of the experience was amazing! The food at the Grill and Vine was delicious (portions are huge). The ski valet pick up at the ski in slope was perfect as it meant we could go directly into town. The Fire Rock- the extension of our room really, comfortable with... More 

Was this review helpful? Yes 3
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Shereenii, Thank you for staying with us and sharing such a spectacular review. I sincerely appreciate your kind comments and am thrilled that we made such a memorable stay for you. I look forward to sharing your comments in our team meeting this morning. Happy holidays and I hope to welcome you back again soon! Stay well, Lisa McCormick... More 

Vancouver, Canada
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I went to whistler for quick getaway and it was just another day without any surprises. We decided to stay Westin over other place because I am SPG member and as soon as I walked into room I realized that it wasn't the best decision. Room was outdated and had old ski resort condo atmosphere. Comparing to... More 

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mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear prezhong, Thank you for taking the time to share your experience. I am very sorry to hear that you were so unsatisfied with your stay. We aim to provide great value to our guest with our location, amenities, and service. We never want our guests to leave unsatisfied, so I would like you to contact me at lisa.mccormick@westinwhistler.com so... More 

Ft Lauderdale, FL
Top Contributor
127 reviews 127 reviews
35 hotel reviews
227 helpful votes 227 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here with friends the first week of December. WARNING: Do not visit this mountain before Dec 15th. I have been spoiled by Feb=Mar snow and only about a 1/4 of this mountain is open. Check in was seamless. Everyone is extremely helpful. The free courtesy shuttle is awesome. Also appreciated the complimentary umbrellas. We had a one BR... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Flafreckles, Thank you for staying with us! I'm so thrilled that you and your husband had such an enjoyable stay. We hope to see you again in February or March when the mountain is fully open! Stay well, Lisa McCormick Hotel Manger More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

As a Platinum SPG member I stay in many Westin Hotels around the world. I booked a suite for the weekend. The hotel is in a terrific location and the views are great. It is very dated however..and needs an update. The staff at check in and in the bar were really terrific. The suite was so very small..the bed... More 

Was this review helpful? Yes 3
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear 142joyce, I was very troubled to read your review, and am sincerely sorry you encountered these issues. If you felt we deserved a one-star review then we have certainly not done our job. I would like to make things right, and ask you to contact me personally at lisa.mccormick@westinwhistler.com at your earliest opportunity. Stay well, Lisa McCormick Hotel Manager More 

Vancovuer, BC
Top Contributor
64 reviews 64 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything was great here. The only issue i had was that the person working the front desk was somewhat clueless. I asked her a question and she said she was going to call me with an answer. the call never came yet when i walked by her later on she, on her own said she would call me..... No call....

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear adamandtaly1, Thank you for visiting! I'm so glad you had an enjoyable stay. Please accept my apologies for the lapse in service at the front desk. I'll follow up on the miscommunication. Happy holidays, and we hope to see you again soon! Stay well, Lisa McCormick Hotel Manager More 

Vancouver, Canada
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I just came from a quick getaway to whistler. We decided against our better judgement to not stay at the chateaux (which is itself not that great). It was a disappointment to say the least. The hotel has no real charm. It feels like a quickly constructed condo building. Clean enough but without any substance. The name... More 

Was this review helpful? Yes 1
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear FrancisCornish, I appreciate you taking the time to share your review, but I was sincerely disappointed to read that you were so unsatisfied. I would like the opportunity to speak with you directly, where I'm confident I can persuade you to give us another chance to put our best foot forward. At your earliest opportunity please email me at... More 

Vancouver, Canada
Top Contributor
57 reviews 57 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went with a group to Whistler & all stayed here. The rooms were very nice with kitchenette & fireplace. The location was perfect, right in the village.There was only one problem. When we reserved we had to leave one credit card on file for the entire group. At check-in we all gave our individual credit cards to the receptionist.... More 

Was this review helpful? Yes 1
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear SusanB_222, Thank you for staying with us! I'm glad your group had such a wonderful time in Whistler. Please accept my apologies for the miscommunication regarding billing. This shouldn't have happened, and I'm sorry for the extra work that was required to sort this out among yourselves. I hope your group can return again, I know our team will... More 

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(12)
  • Very nice(10)
  • Ski valet(9)
  • Pool area(9)
  • Bedroom suite(7)
  • Great location(7)
  • Gas fireplace(3)
  • Living room(3)

Additional Information about The Westin Resort & Spa, Whistler

Address: 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Resort & Spa, Whistler 4*
Number of rooms: 419
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Also Known As:
The Westin Resort And Spa, Whistler
The Westin Resort & Spa, Whistler Hotel Whistler
Westin Resort Whistler
Westin Hotel Whistler
Westin Whistler
Whistler Westin
Hotel Style:
#5 Business Hotel in Whistler
#6 Top resorts Hotel in Whistler
#7 Spa Hotel in Whistler
#8 Ski-In / Ski-Out Hotel in Whistler
#8 Luxury Hotel in Whistler
#12 Romantic Hotel in Whistler
#14 Family Hotel in Whistler

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