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The Westin Resort & Spa, Whistler

4.0 of 5 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
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Certificate of Excellence 2014
The Westin Resort & Spa, Whistler
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The Westin Resort & Spa, Whistler
The Westin Resort & Spa, Whistler
The Westin Resort & Spa, Whistler
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1,195 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

We stayed here 7 days ago and I cant speak highly enough of the place To start with we had to drop a hire car off when we arrived in Whistler and it was quite late ie near midnite so the hotel arrange for a taxi to pick us up .The staff are all very friendly and helpful The breakfast... More 

Was this review helpful? Yes 1
Vancouver, B.C.
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed over the holidays with two small children (3 and 5). The hotel was extremely busy (at full capacity) but we really didn't feel it and the staff were exceptional. The indoor/outdoor pool was a big hit with the kids. The rooms are spacious and most offer nice views of the valley. A lot of other reviewers comment that... More 

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Sydney, Australia
Contributor
19 reviews 19 reviews
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 10 days. A rocky start when the Bell staff chose to talk to each other rather than help us in with our bags. From then on things looked up. Staff could not be more helpful. Concierge was wonderful with their recommendations and booking of restaurants. Rating 10/10. Hotel is in a great position. Very very close to... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear nick_private, Thank you for staying with us for such a long stretch! It was a pleasure to be your home away from home during this Whistler getaway. I appreciate you sharing such a detailed review as well, and both the positive and negative points are very helpful for us to learn. I hope we can welcome you back again... More 

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here briefly (several years ago) in the summer and - especially remembering the location - opted to stay here for a longer break in ski season (Christmas/New Year period). We booked a 2-bedroom suite which at this time of year was of course a very expensive room. Overall, we would judge it was "OK". We would consider staying... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear pps197, Thank you for returning to stay with us! I'm so pleased we were able to welcome you and your family for another visit. I very much appreciate you taking the time to share so many detailed comments. From the praises to the constructive criticism, I will be carefully reviewing this with our team to ensure we're constantly improving.... More 

Sydney, Australia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Having returned from 5 days in Whistler over the Christmas, and travelling from Australia, the Westin was all that we hoped it would be. The room was great, with the views and it's good amenities, and all the staff very accommodating. The closeness of the hotel to the snow was a bonus for two people who were having their first... More 

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mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Roman & Laraine, Thank you for staying with us! I can't tell you how exciting it is to share in the first winter experience for someone. It was a pleasure to welcome you, and I truly appreciate all of your kind words about our team. We hope to have you back again very soon! Stay well, Lisa McCormick Hotel... More 

Jakarta
Top Contributor
90 reviews 90 reviews
38 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our second visit to the Westin and it certainly delivered to our expectations. It maybe getting a little bit worn but the location is still fantastic. With the ski hire shop (Can Ski) in the complex and the chairlifts just around the corner it is ideal for a family. The connecting rooms work well for a family of... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear MOB68, Thank you for staying with us! It was a pleasure to welcome you again, and I'm pleased we continued to provide such a great home base for your ski getaway. We look forward to many more visits to come! Stay well, Lisa McCormick Hotel Manager More 

Melbourne Australia
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location close to gondola, rooms need a bit of a face lift bit convenience was great after long haul flight . Staff very helpful and friendly, would probably try to stay somewhere more modern next time

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Mark, Thank you for staying with us! I'm so pleased to see that our associates and location made your stay great. We would sincerely like to welcome you back again! Stay well, Lisa McCormick Hotel Manager More 

Newcastle, Australia
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our first visit to Canada and Whistler for a family skiing trip. The location and facilities are super convenient. We hired all our gear at the Can Ski store in the Westin building next to the Hotels own Ski Valet. We had adjoining rooms which were fantastic with great beds and showers, kitchenette & fireplace. Nice breakfasts with the hotel... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Sharon, Thank you for staying with us during your family ski trip! I am delighted to hear that you found our facilities and amenities convenient. We love that we’re able to provide a kitchen space in our rooms to give our guests a home-away-from-home feel. It was a pleasure to have welcomed you on your first trip to Canada,... More 

Coquitlam, Canada
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I have stayed at the Westin in Whistler many times over the years, and it just isn't what it used to be. The rooms have become dated and the service has gotten pretty poor. Despite being unimpressed the last couple of times, I booked it again last November on a great promo from a travel website. I wasn't really shocked... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear BT2007, Please accept my personal apologies for the error on your bill, and for the difficulties you had reaching out to us. I can assure you that miscommunications like this are an exception. I truly appreciate your business as a loyal guest over the years, and would like to personally assist you in planning your return stay so that... More 

Asheville, North Carolina
Top Contributor
130 reviews 130 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff was great overall and especially Trish at the Grill and Vine restaurant. Trish took extra time telling us where to go as a local would. We really appreciated her guidance. The resort is just a few steps from the gondola and the main streets in town. The resort had nice but basic amenities. We would stay there again.

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Erik, Thank you for staying with us! We take pride in our accommodating staff and it is a pleasure to hear that we left a memorable impression of great service during your stay. We look forward to welcoming you again next time! Stay well, Lisa McCormick Hotel Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(12)
  • Very nice(10)
  • Pool area(9)
  • Ski valet(9)
  • Bedroom suite(7)
  • Great location(7)
  • Gas fireplace(3)
  • Living room(3)

Additional Information about The Westin Resort & Spa, Whistler

Address: 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Resort & Spa, Whistler 4*
Number of rooms: 419
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Also Known As:
The Westin Resort And Spa, Whistler
The Westin Resort & Spa, Whistler Hotel Whistler
Westin Resort Whistler
Westin Hotel Whistler
Westin Whistler
Whistler Westin
Hotel Style:
#5 Top resorts Hotel in Whistler
#5 Business Hotel in Whistler
#6 Spa Hotel in Whistler
#8 Luxury Hotel in Whistler
#8 Ski-In / Ski-Out Hotel in Whistler
#12 Romantic Hotel in Whistler
#13 Family Hotel in Whistler

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