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The Westin Resort & Spa, Whistler

4.0 of 5 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
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Certificate of Excellence 2014
The Westin Resort & Spa, Whistler
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The Westin Resort & Spa, Whistler
The Westin Resort & Spa, Whistler
The Westin Resort & Spa, Whistler
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1,214 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

After reading a few reviews about the hotel I decided to put my review. Our family spent the holiday season at The Westin and it was fantastic. We had a nice one bedroom suite with a kitchen in the East tower. What impresses me is the staff, it is not the layout or the room or how busy the place... More 

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Vancouver
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our stay at the Westin Whistler was very enjoyable! Our 1 bedroom suite was well appointed and very clean. The staff were helpful and cheerful which is always appreciated when you are on vacation. The location was fantastic, a short walk to the gondola but there is also a shuttle to take you there if desired.

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mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Thank you for writing such a lovely review klandVancouver! I look forward to sharing your comments with our team, and I hope we can welcome you back soon! Stay well, Lisa McCormick Hotel Manager More 

Seattle, Washington
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Don't get me wrong the hotel is nice and perfect, but there were some disappointing events. First, we arrived at our hotel around 3pm-ish. I went up to the front desk to check in, but I was informed that check in wasnt until 4, so we would have to wait. She took my name down and phone number and informed... More 

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mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Njm365, Thank you for taking the time to share your review. I was very disappointed to read that we did not put our best foot forward during your stay. Please contact me at your earliest convenience (lisa.mccormick@westinwhistler.com) so that I can speak to you further about your experience. Stay well, Lisa McCormick Hotel Manager More 

La Jolla, California
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We arrived at the hotel at noon and were told our one bedroom suite was not clean yet. When we were told our room was finally "Ready" (after 4 PM) we were appalled by the condition of this room. The bathtub was full of hairs, the kitchen had crumbs all over, the fridge was filthy, and the pullout sofa had... More 

Was this review helpful? Yes 4
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear kalm18, I was sincerely sorry to read about your experience, which I assure you is not reflective of our standards whatsoever. Please contact me at your earliest convenience (lisa.mccormick@westinwhistler.com) so that I can speak with you further. Stay well, Lisa McCormick Hotel Manager More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Went up to Whistler for a night away with a girlfriend (we are Vancouver locals, so it was just a quick overnight trip). This was our first stay at the Westin and we were met with outstanding customer service from Will at the front desk. He was friendly, and went above and beyond with the time he spent his recommendations... More 

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mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear AB3ck, Thank you for visiting us for the night! There is so much to do in Whistler aside from the mountain, and it sounds like you and your girlfriend had a perfectly romantic getaway. Thank you as well for the comments about Will. He's such a talented asset to our team, and I'm so pleased to hear that he... More 

Seattle, Washington
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

A fan of Starwood properties, but this one does not hit the mark. Consider other places to stay in Whistler Village as this Westin does not warrant a premium price. The premium price comes because of location - close to the Gondolas. But, you can stay just as close at the Hilton for 1/2 the price. 1 bed room suite... More 

Was this review helpful? Yes 1
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear SeattleBizMom, Thank you for taking the time to share your review. I'm pleased to hear that you enjoyed your time in Whistler and our location, though I was sorry to read that you felt your stay was only average. We have a large variety of room types with different layouts, and on a return visit I'd love or our... More 

Brisbane
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was decked out beautifully for Christmas and right on the slopes closest to the Gondola that takes you up to the top of the mountain! Free wifi was handy also. The room was fine and had kitchen facilities also. All the we needed for the short time we were in it while visiting our daughter working in Whistler... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Thank you for celebrating Christmas with us Kristina! It was a pleasure to welcome you and your family during such a special time. I hope we can have you back again soon! Stay well, Lisa McCormick Hotel Manager More 

Lancashire, England
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We loved our 10 day stay at the Westin. The hotel location could not have been better only a minute walk from the gondola and close to all the bars and restaurants whistler has to offer. The in-house ski shop and valet were excellent to hire from and the added bonus of collecting your skis from you at the end... More 

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mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear saraht2, Thank you for sharing such a wonderful 5-star review! I'm always especially delighted to read comments from our guests who have extended stays, as I know it gives us the opportunity to really connect with them and positively impact their stay. Thank you again, and I look forward to welcoming you back! Stay well, Lisa McCormick Hotel Manager More 

Cupar, Scotland, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin in whistler is a good hotel, its proximity to the slopes is unrivalled. They have excellent members of staff helpful and pleasant. They offer a service to pick up your skis for free at the bottom of the hill at the end of the day which again is great. The room was fairly reasonably sized though we would... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear Emma, Thank you for staying with us! I was glad to read that you found our location and amenities to be so convenient. I hope we can welcome you back again soon! Stay well, Lisa McCormick Hotel Manager More 

Oregon
Top Contributor
82 reviews 82 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The best thing about this hotel is, of course, the location. Slopeside at Whistler with ski valet (which is pricey and required since they don't let you keep skis in room) that meets you at the base of the hill/gondola. Awesome! Especially traveling with kids who are less than fans of walking in ski gear. Beyond location, the hotel is... More 

Was this review helpful? Yes
mitcfaw, Manager at The Westin Resort & Spa, Whistler, responded to this review

Dear travllovr521, It was a pleasure to welcome you and your family! I was so pleased to read how well suited our resort was for your visit. We look forward to welcoming you back soon! Stay well, Lisa McCormick Hotel Manager More 

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Hotel Summarization (Beta)

What travelers say

  • Hot tub(12)
  • Very nice(10)
  • Pool area(9)
  • Ski valet(9)
  • Bedroom suite(7)
  • Great location(7)
  • Gas fireplace(3)
  • Living room(3)

Additional Information about The Westin Resort & Spa, Whistler

Address: 4090 Whistler Way, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Resort & Spa, Whistler 4*
Number of rooms: 419
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Also Known As:
The Westin Resort & Spa, Whistler Hotel Whistler
The Westin Resort And Spa, Whistler
Westin Resort Whistler
Westin Hotel Whistler
Westin Whistler
Whistler Westin
Hotel Style:
#4 Business Hotel in Whistler
#6 Top resorts Hotel in Whistler
#7 Spa Hotel in Whistler
#8 Ski-In / Ski-Out Hotel in Whistler
#8 Luxury Hotel in Whistler
#13 Family Hotel in Whistler
#13 Romantic Hotel in Whistler

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