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Pan Pacific Whistler Mountainside

4.0 of 5 4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada
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Pan Pacific Whistler Mountainside
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Pan Pacific Whistler Mountainside
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760 reviews from our community

Traveler rating
    502
    202
    41
    10
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Pan Pacific Whistler Mountainside
See the most recent reviews
Vancouver, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 13, 2011

We usually stay at the Fairmont Chateau but we wanted to be closer to the Cornucopia functions so we picked the Pan Pacific Mountainside. It was very convenient. We had a one bedroom suite with a king sized bed. According to the front desk their sister hotel, Pan Pacific Whistler Centre, does not have king sized beds so be forewarned.... More

Was this review helpful? Yes 5
Vancouver, Canada
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 24, 2011

By far our preferred hotel, Pan Pacific really seems to just 'get it'. They're not stuffy like some other hotels, but that doesn't mean a sacrifice in any way on service. Special requests are always accommodated, follow up is prompt and reliable - they even call a few minutes after you arrive at your room to make sure everything is... More

Was this review helpful? Yes 4
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear guest, thank you for sharing your feedback with the travel world regarding your recent stay at Pan Pacific Whistler Mountainside. Your pictures are gorgeous and I'm glad you had great weather. We are honoured to be your hotel of choice in Whistler and very proud of our team of service professionals. I wil certainly pass on the praise to... More

Montreal, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2011

Room was very clean and staff was helpful. There was some confusion and we were not provided free parking ($25/night) but they were helpful for all other needs. There was free parking available across the street.

Was this review helpful? Yes 3
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Guest, thank you for sharing your feedback. Apologies for any confusion regarding parking. We do offer packages that have the parking included such as our Preference Package and BC/Wash residents rate. The Day Parking Lots that currently offer free overnight parking will become pay lots as of November 1st...just as an FYI. We hope to welcome you back and... More

Nelson, Canada
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2011

Our stay in whistler was amazing the staff was very friendly and the room was amazing and very clean. I will definitely stay there again and recommend it.

Was this review helpful? Yes 2
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Guest, thank you sincerely for sharing your feedback regarding your recent visit to Pan Pacific Whistler Mountainside. The Housekeeping team will be very happy to know you recognized our high levels of cleanliness and service. Thank You! Warmest Regards, Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com More

Victoria, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 11, 2011

After spending 5 weeks at her bedside, my mother in law died and left the family to clear up her affairs. We were exhausted and needed to take a break. We phoned the Pan Pacific Whistler Mountainside and spoke to the desk clerk who very quickly found us a king size suite overlooking the mountain. When we arrived, the welcome... More

Was this review helpful? Yes 3
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear guest, I am sorry to hear about your loss and very pleased that the team was able to ensure a comfortable, relaxing and trouble-free visit. We would love to welcome you back and thank you sincerely for sharing your feedback. Warmest Regards, Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com More

Jacksonville, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 10, 2011

We liked this place because it was located with a mountain view but close to all the shops and restaurants in the village area. The staff was very friendly and accommodating, rooms very clean and decorated nicely. Only drawback was the $25 per day for parking.

Was this review helpful? Yes 2
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Guest, thank you for sharing your feedback with the travel community. You're right, the Pan Pacific Mountainside location can't be beat and good news to hear you enjoyed the views from our Mountain View suites. Warmest Regards, Nicole Leddy - Pan Pacific Whistler - Dirctor of Rooms - nleddy@panpacific.com More

Vancouver, Canada
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 6, 2011

Nice Hotel and Great Location. The responsibility of the Hotel Management ends there however. We had our vehicle valet parked for the duration of our stay and due to the fact we had a cargo bin on top they had to park it in the over height lot. Quit a standard issue for Whistler as many vehicles do have this... More

Was this review helpful? Yes 5
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Guest, thank you for sharing your feedback and I do regret the incident involving your cargo bin. The care of our guests and their vehicles is the responsibility of the hotel period. We do partner with a company that helps to manage our parking and I understand that this matter was not dealt with properly from the original incident.... More

Halifax, Nova Scotia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed October 6, 2011

Very accomodating front desk staff, very clean, up to date room with all the amenities, full kitchen with dishwasher, stove, and all the utensils needed. Much enjoyed my stay,upgraded to the one bedroom with mountain view... Worth it... Parking is extra that's the only drawback..

Was this review helpful? Yes 3
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Guest, thank you for sharing your feedback and happy to hear that you enjoyed a complimentary upgrade. We are pleased to know that you found the servcice from the team friendly and accomodating and our rooms clean, modern and complete in their offerings. We hope to welcome you and your family back again! Warmest Regards, Nicole Leddy - Director... More

Vancouver, Canada
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 29, 2011 via mobile

Location is fantastic . Very clean overall. Rooms are slightly dated. bar in hotel is a nice facility but grossly overpriced. would recommend if you got a good price. could not recommend if must pay full price for a room. Pool and hot tub are fantastic.

Was this review helpful? Yes 2
Brisbane, Australia
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 22, 2011

Would highly recommend this hotel. The room was clean, modern and spacious and the balcony was nice. It was useful to have a kitchen. Hotel located in the village, so it is a very short walk to gondolas and chair lifts (we went up to the top and had fun in the snow), gift stores, chemists, grocery shops etc. It... More

Was this review helpful? Yes 2
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Additional Information about Pan Pacific Whistler Mountainside

Address: 4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Location: Canada > British Columbia > Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Mountainside 4*
Number of rooms: 121
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Also Known As:
Pan Pacific Whistler Mountainside Hotel Whistler
Whistler Pan Pacific

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