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Pan Pacific Whistler Mountainside

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4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada
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Pan Pacific Whistler Mountainside
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860 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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  • All months
    (860)
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    (222)
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British Columbia
1 review
5 of 5 stars Reviewed 6 days ago NEW

My suite was better than expected and the bedding was a fine thread count. I loved being close to everything especially the lifts and rentals. If I stayed in the village this would be the only hotel I'd stay at.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Shannon, Thank you for reviewing your stay with us at the Pan pacific Mountainside. I`m glad that you liked your room and were impressed by the quality of the products that we use. Our location is very hard to beat for convenience. I hope we can welcome you back soon. Best regards, The Pan Pacific team Whistler Tom Ferris... More 

Vancouver, BC
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We've stayed at the Pan Pacific Mountainside on previous visits to Whistler. Can't beat the location and the super friendly (and helpful) staff. So many pluses: studio is well-appointed, shower very good, outdoor pool really nice. Conveniently located to the most popular spots and surprisingly quiet at night.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Lydia, Thank you for very much for reviewing your recent stay with us. I`m happy to hear that you take full advantage of our excellent location to enjoy Whistler. It`s also great to hear that our staff are so friendly and helpful. It`s always nice to hear such positive feedback. I hope we can welcome you back to Whistler... More 

Vancouver
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on a non-weekend day/night, was not crazy busy but probably 60% full. Room (studio) was very nice with a small kitchen setup and a cool murphy bed. Nice to have a fridge and microwave if you felt the need to keep some cold beverages (beer) and cook some quick snacks. The only disappointing comment about the room was... More 

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Bubs, Thank you for taking the time to review your recent stay with us your comments are very much appreciated. I`m glad to hear that you like the layout and design of your room although I`m sorry to hear that you were disappointed by the size of the balcony. I hope we can welcome you back to Whistler again... More 

Auckland, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

Thank you, Lloyd for the superb welcome to your hotel.We greatly appreciate the room upgrade on arrival & the bottle of bubbly, accompanied by a welcome card. The room was simply perfect! Your staff were attentive from the start.The concierge service and valet were amazing.They arranged for the Peak to Peak tickets, horse-riding,bear hunting,spa and dinners.Their suggestions and assistance made... More 

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Phil, Thank you for writing about your experiences while staying with us. I’m pleased that you enjoyed your honeymoon stay with us at the Pan Pacific Mountainside. It’s also fantastic to hear that our staff were so helpful with activity suggestions and making activity bookings for you so that you could get on with enjoying your stay. We are... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Clean suite, superb staff. What more can I say, the furniture in suite super comfortable, we had great sleeps. ( I want that bed at home) Well equipped kitchen. These rooms have very good sound reduction, when you close a door you do not hear the hallway or the room above or next to you. Nice balcony with 2 chairs.... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for reviewing your stay with us. I’m delighted to hear that you found your room comfortable, well laid out and quiet and that you found our central location so convenient for accessing the village. I hope we can welcome you back to Whistler in the near future. Kind regards, The Pan Pacific team Whistler Tom... More 

Charlotte, North Carolina
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thoroughly enjoyed staying at this hotel. The room was extremely clean, and the layout was great for a family of 5. There was also a fireplace which was nice on the cool mornings and evenings. The staff could not have been any nicer or more helpful. The views from the balcony were awesome! The location is great - just walk... More 

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Carmen, Thank you for writing a review about your stay at the Pan Pacific Mountainside. It’s great to hear that you enjoyed your stay with us so much. I’m really happy to hear that you found the room clean and well laid out and that our team were so friendly and helpful. I hope we can welcome you and... More 

Pitt Meadows, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Can't thank the staff at the Mountainside Pan Pacific enough for their hospitality this past weekend. Everything was as we've come to expect from the Pan Pacific over the past 7 years. We were able to get in early and we were even upgraded to a 1 bedroom suite. We've come to appreciate everything about the Pan Pacific Mountainside, especially... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for reviewing your recent stay with us. I’m glad that you and your grandson had such an enjoyable time with us. It’s great that you were so comfortable and I’m pleased that you liked the one time complimentary upgrade. I hope we can welcome you and your grandson back to Whistler soon. Hopefully next time... More 

Surrey
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Front desk staff were very friendly and welcoming during check-in and throughout our stay! Super close to the main Whistler gondola so this was very helpful with easily getting our kids from the hotel and on to the lift with all of our ski gear.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Chris, Thank you kindly for writing a review about your stay at the Pan Pacific Mountainside. I’m pleased to see that our team were so friendly and welcoming throughout your visit and that you found our location so convenient for getting the kids in the ski hill. Our location certainly makes life a lot easier. I hope we can... More 

Vancouver, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is in a great location (close to all the shops), very clean, with friendly and helpful staff. We were even upgraded for no specific reason. Additionally, it has a great pool and hot tub area which is perfect for sunny days and cool evenings. Would stay here again the next time I'm in town.

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Stacy, Thank you for writing about your stay with us. It’s fantastic to hear that you enjoyed such a great stay with us. I’m pleased that you enjoyed your one time complimentary upgrade, it’s great when we have the availability to be able to offer this to our guests. It’s also nice to know you found the hotel clean... More 

Maple Ridge, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2 nights. Originally booked standard Room, decided to upgrade and was quoted $20/night extra for One Bedroom, King room.. Our Final Bill was $40/night extra..Not sure what happened but we didn't complain because it was only a $20 difference per night.. We also had to ask to get our room cleaned.. They may clean... More 

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear K Y, Thank you for taking the time to write about your recent stay with us. I’m sorry to hear that you were charged a different amount than you were quoted for your room upgrade. This is simply not up to our high standards and I’m very disappointed to learn this. Although you may consider it a small amount... More 

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