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Pan Pacific Whistler Mountainside

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4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada
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Pan Pacific Whistler Mountainside
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Pan Pacific Whistler Mountainside
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876 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
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    (222)
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Seattle
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We could not have asked for more at the hotel. The location is perfect if you ski as three lift chairs and the skier hangout is directly outside the hotel. The room was ideal with high ceilings and large picture windows to view the mountains and part of the town. It had a well equipped kitchen and a table big... More 

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Amelia, Thank you for reviewing your recent stay with us. I’m pleased that you like the layout and design of your room. We are blessed with some beautiful views from the hotel. It’s also nice to hear that our team were so friendly and helpful. I have passed on your excellent feedback to our Management team. I hope we... More 

Vancouver, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Compared to the other place we stayed at the rest of the weekend the Pan Pacific was great. We came up here for another year of PembyFest, at the last minute we had decided to go up a day early. Since our original place didn't have any room, we decided to just say at the Pan Pacific. The hotel was... More 

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for your review. I’m delighted that you enjoyed such another great Pemberton Festival and that we were able to provide a comfortable and relaxed environment for your first night of recovery. I hope we can welcome you back for the whole Pemberton Festival weekend next year. Yours sincerely, Tom Ferris – Guest Experience Manager –... More 

Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

We have a wonderful experience. My husband and I booked a room for our Anniversary. When we arrived in our room there was a bottle of wine and chocolates along with a card signed from the front desk team wishing us a Happy Anniversary. Everyone was very accommodating and friendly. Thank you everyone at the Pan Pacific for making our... More 

Was this review helpful? Yes
PanPacificManagement, Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Tina, Thank you for your review. I am very pleased to note that you enjoyed your stay at our hotel and that we were able to create a memorable experience for you during your time in Whistler. We all look forward to welcome you back at a Pan Pacific hotel in future. Sincerely, Malgosia S. - Guest Experience Manager More 

Boston
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a suite, with a small kitchen. It had a porch overlooking the swimming pool and the mountain. The room was very clean and comfortable. The location is terrific. We spent a lot of time at the pool because it was so hot during our visit. The staff was very friendly and helpful.

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for your review. We really appreciate your feedback. I’m pleased to see that you liked your room and found it clean and comfortable. I’m also glad to hear that you took full advantage of the pool to enjoy the hot weather. I hope we can welcome you back again soon. Yours sincerely, Tom Ferris –... More 

Halifax, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really loved this hotel. Perfect location, friendly staff all around, squeaky clean, comfortable and quiet. The pool and hot tubs were also great. A lot of nice added details we weren't expecting such as comfy robes, good coffee in our kitchenette, a propane fireplace. We have stayed at several hotels across Canada and the US, and this one by... More 

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for having taken the time to write a review about your experiences while staying with us. I’m pleased to hear that you found the hotel so clean, comfortable and well appointed. It’s also great to see that our staff were so friendly throughout the hotel. I hope we can welcome you back to British Columbia... More 

Falkirk
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very pleased with our stay here and it helped make our trip to Whistler one of the best holidays ever despite the smoke cloud from the forest fires. We stayed here for 6 days as a tag on to our holiday in Vancouver, where we spent 2 days at the Four Seasons hotel who should train their staff... More 

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Karen, Thank you very much for taking the time to review your stay at the Pan Pacific Mountainside. I’m happy to hear that we were able to help you enjoy your time in Whistler despite the smoke from the forest fires. It’s particularly nice to hear such positive feedback about our excellent Front Desk and Housekeeping teams. We are... More 

Spanaway, Washington
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed the weekend of July 10-12 with our other Cobra Club members and had a fantastic time. Our room was on the 5th floor right across from the elevator. We had a one bedroom suite complete with a full kitchen. This proved to be handy for me as I have dietary issues and it was wonderful to be able... More 

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you kindly for having taken the time to write a review about your experiences while staying at the Pan Pacific Mountainside in Whistler. I’m glad to hear that you found your room comfortable and well equipped, our location so convenient and our staff attentive and accommodating. I hope we can welcome you and the Cobra club... More 

Ballynahinch, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just a very short one night stay, but made very easy and enjoyable by efficent and friendly staff. Dinner and breakfast in the hotel's Dublin Gate were not fussy at all but very tasty and enjoyable...and agin, the staff were very friendly.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for reviewing your recent stay. I’m glad that despite a short visit our staff were able to impress you so much with their friendly and efficient service. I hope we can welcome you back to Canada again soon perhaps for a longer visit. Kind regards, The Pan Pacific team Whistler Tom Ferris – Guest Experience... More 

Hong Kong, China
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location and facilities. Heated pool, laundry room, bike rental, parking lot etc. Most importantly, the ensuite kitchen comes with all cooking utensils and amenities. Grocery with a good liquor store is just 5 minutes' walk which make our 2-night enjoyable. Ingredent choices are plenty. Our family will definitely return for cycling and ziplines again. Fun!

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for writing a review about your stay at the Pan Pacific Mountainside. It sounds like you had a great time zip lining and biking in Whistler. I’m glad that you found our location and facilities to your liking and that the amenities in your room helping increase the enjoyment of your stay. I hope we... More 

Seattle, Washington
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of this hotel is absolutely awesome as you can ski/cycle right off the mountain to the front door of the hotel. The lobby and pool area are a little underwhelming but our 2 bedroom suite was huge, quiet and had really comfy beds. Service was excellent.

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Blake, Thank you for reviewing your time with us. It’s great to hear that you found our location so convenient for Whistler’s amazing activities. I’m sorry to hear that you found our pool and lobby underwhelming. As a smaller hotel we don’t have the same grandiose lobby area of some of our competitors but I hope we make up... More 

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