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Pan Pacific Whistler Mountainside

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4320 Sundial Crescent, Whistler, British Columbia V0N 1B4, Canada
Best prices for: 1 room 1 guest
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Pan Pacific Whistler Mountainside
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Pan Pacific Whistler Mountainside
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818 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Englishman in BG
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Pan Pacific Mountainside during our two week ski vacation in Whistler. Everything was first class. The studio room was perfect for our needs, the ski locker room is very efficient, the staff are warm and friendly, the Irish bar is a great venue. Best of all the hotel is ideally situated at the foot of the... More 

Review collected in partnership with Pan Pacific Hotels Group

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PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for writing about you time at the Pan Pacific Mountainside. I’m heartened to hear that you enjoyed a great two weeks stay with us. It’s fantastic to hear that our staff were so friendly and warm and that our facilities and rooms were to your liking. I’m glad you got to enjoy the Dubh Linn... More 

Miami, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is our second time at the Pan Pacific Whistler Mountainside. We have been to Whistler about 8 times in the last 12 years, it is by far our favorite ski destination. We have stayed at some very nice hotels, but this one tops them all. The convenience of having the mountain right in front and the ski valet is... More 

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear M Z, Thank you for writing about your stay at the Pan Pacific Mountainside. It’s fantastic to hear that we have again been able to provide you with such an excellent hotel experience. Our convenient location is certainly hard to beat, as you say the beautiful Whistler village is right outside the door. It’s really great to hear that... More 

Oakville, Canada
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just spent a week in Whistler renting a Chalet with friends - we were up for one night extra and decided to stay at this hotel. It has excellent convenience, spa services were excellent but it was very small - two small treatment rooms, no room to just relax in. Room was ok size - we had a 1 bedroom... More 

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PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for taking the time to write about your stay with us. I’m happy to hear that you enjoyed your stay with us, it’s particularly nice to see that our staff were so helpful and you found the spa service to be so excellent. It’s great to see that you found our location so convenient. Thank... More 

Sydney, Australia
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Came for a family skiing trip and was blown away! Firstly the location is PERFECT as it is right next to the gondola's (literally less than 30 metres from door to door) and it is right next to village! The apartment was extremely spacious and had the perfect amenities for a stay. The staff were lovely and the general atmosphere... More 

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Helen, Thank you for taking the time to review your stay at the Pan Pacific Mountainside. I’m delighted to hear that you found your suite spacious, well equipped and comfortable and our location so convenient. It’s also great to hear our staff praised so highly. We are very proud of all of our team and it’s always nice to... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The location of this hotel beats everything but was downgraded by the poor ski locker area. Tiny locker (cannot put 2 sets of ski, boots etc. properly) with "strange dial lock", wet floor, limited space for changing of boots, lacks of hangers....all made my ski days an unpleasant start. Hotel staff were good but not friendly. Room was a bit... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Jo Jo, Thank you for taking the time to review your recent stay with us. I’m pleased to hear that you enjoyed our central location and found the kitchen in your room clean and well equipped. I’m sorry to hear that the ski lockers affected the enjoyment of your stay. We encourage guests to store only their skis and... More 

Hong Kong
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We keep coming back because the location is great. Truly a ski in ski out location despite the poor snow conditions this year. We got a 2 bedroom suite on 2nd floor facing another hotel and the bedroom facing the village and it was quiet. We ordered room service one night from the Irish pub downstairs and speedy delivery and... More 

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PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Valued guest, Thank you for reviewing your recent stay at the Pan Pacific Mountainside. It’s fantastic to hear that after 4 visits we continue to impress you. I’m glad that you liked the location of your room and found it to be quiet. Thank you for your feedback regarding the timely delivery of your room service order from the... More 

Portland, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Out second stay at Whistler/Blackcomb. We picked the Pan Pacific Mountainside due to positive reviews, our previous fun apres at the Dublin Gate (the popular Irish restaurant/bar on the first level) , and the exceptional slopeside location. We reserved an "upper level" room, which my wife says could have meant any of the upper 6 floors. Seems weird, and would... More 

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Ben, Thank you for writing about your stay at the Pan Pacific Mountainside. It’s great to hear that previous experience at the Dubh Linn Gate pub combined with our excellent reviews brought you to the hotel and I’m delighted that you were left impressed. I’m pleased to see that you liked your room location and found the Murphy bed... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Came to Whistler with my daughter for skiing and stayed for 5 nights at the Pan Pacific Mountainside. The hotel is conveniently located in the village next to ski lifts and is easily reachable by car for which there is safe underground parking. We had a studio with small kitchen and lounge area with fire place and flatscreen tv. The... More 

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Raoul, Thank you for writing about your recent stay with us. It’s fantastic to hear that you found your room in good condition, quiet, well-appointed and comfortable. I’m also pleased to hear that our staff were friendly, helpful and accommodating in arranging activities and transportation for you. It’s also great to see that you found our central location so... More 

london
Contributor
13 reviews 13 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is the 4th time we'd stayed at this hotel and on the whole we are impressed with its location and service, however as other people point out, the Wifi is dreadful. The rooms could also do with a refresh and although the maintenance team were very reactive, I wouldn't have expected the wardrobe door to come off its hinges... More 

Was this review helpful? Yes 1
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Chris, Thank you for taking the time to write about your experience while staying with us. I’m glad that you find our location besides the gondola and the shops, bars and restaurants of the village so convenient. It certainly makes a stay in Whistler much easier. I’m disappointed to hear that the quality of your experience with us was... More 

California, Maryland
Contributor
19 reviews 19 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is perfect - just steps away from Village Gondola and Excalibur - and the rest is pretty good, too. We stayed in a studio on the 8th floor. The room was good and clean, nice kitchen area, and the staff was friendly (although we had little need to interact with them). Also, the pool/jacuzzis were good. Only downsides:... More 

Was this review helpful? Yes
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Mountainside, responded to this review

Dear Robert, Thank you for taking the time to write about your stay with us. It’s great to hear that you found the location so convenient, it is a real treat being able to step out of your skis and in just a few steps be inside the hotel. I’m also pleased to see you found your room layout and... More 

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