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Holiday Inn Express Hotel & Suites Vernon

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4716 34th Street, Vernon, British Columbia V1T5Y9, Canada
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Holiday Inn Express Hotel & Suites Vernon
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142 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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calgary
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here on Jul 19. We booked through hotwire as 3 star hotel. The front desk staff is very helpful. The room is clean and seems to have been recently renovated. The mattress is very comfortable. It has swimming pool, hot tub and gym. All these are placed towards highway 97. Smart design. The hot breakfast is included and... More 

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Edmonton, Canada
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is located in north Vernon very close to the casino and many other good location for lunch or dinner. The hotel offers a great breakfast that includes pancakes or or a quick coffee and toast rooms are priced ok for the area And are clean

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A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago

This hotel itself is fairly well kept up - HOWEVER, the management - which as every business person knows makes or breaks any business, is absolutely horrible. I unexpectedly stayed on business here for 6 days and paid close to 900$ because their "best rate" was only dollars less than the original rate. In the end, I didn't even care... More 

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Spokane Valley, Washington
Level Contributor
79 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked the room online months in advance since July 1 was Canada Day, and we thought things might be booked early. We called a month out to ask for a top floor room and were told, "We cannot guarantee it but we will put a note in your reservation." We arrived an hour early, 2 pm, for 3pm check... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Vernon, responded to this review

Dear wildthing_50, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding customer service, air conditioning, room amenities and the internet service. We will address these concerns. I assure you that the feedback of our hotel will be reviewed and most... More 

London, United Kingdom
Level Contributor
139 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nothing spectacular, but not the bottom of the barrel either. I would return, but the price is high for what it is. Didn't have their breakfasts as there is a Ricky's across the way which offers a better selection.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Vernon, responded to this review

Dear Jay D, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to know that you had a comfortable stay. Your comments regarding our breakfast selection will be forwarded to our... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 14, 2015 via mobile

I'm not the type of person to complain but this situation really upset me. It was rude and unessarry comments a housekeeper made towards my baby daughter. My husband, daughter and myself had to wait outside our room while it was being cleaned because it wasn't ready (this was also very irritating) and the housekeeper asked "How old is your... More 

Was this review helpful? Yes 3
Kamloops, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 12, 2015

Our family gathered at this hotel for our daughter's wedding being held locally and we couldn't have been more pleased. Staff were professional, accommodating, and extremely helpful. Rooms were clean and beds very comfortable. The breakfast was an added bonus for us and our out of town guests in their large breakfast room. Many thanks to Mike and his staff... More 

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Kelowna, Canada
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 4, 2015

Spent the night here with no kids, no dogs, no stress. Just a night away from home in our nearby town. Had a lovely upgrade to the Presidential Suite. Spacious, clean and super comfortable. The king bed was great complete with choices of soft and firm pillows - nice touch. The jacuzzi tub was very relaxing with plenty of steaming,... More 

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Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 3, 2015

The staff was friendly and helpful, the room was clean and quiet, the parking lot had plenty of room, the kids enjoyed the pool and the included breakfast was fine. The next time we pass through Vernon we will definitely stay.

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Vancouver Island, Canada
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 1, 2015

This was our visit to a Holiday Inn and when we entered our room it was freezing and not knowing how to shut off the A/C the Receptionist came and switched it off for us, we have stayed at one hotel in Vancouver and we couldn't change the temp. I did mention on leaving that there should be instructions in... More 

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